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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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A. A.
Oct 27, 2024
Verified reviewIt's been 4 days shy of a month since I placed my order. The website says "awaiting fulfillment" I called a week ago and was told by all miracles of miracles "it just shipped this morning". The website says otherwise. I'm not really impressed at this point.
Reply from Kaiserwillys.com
You haven't gotten anything on this order? We show it shipped out to you already and delivered. I'll reach out to you on and the shipper. Hopefully you will reconsider giving us a one star review. We are always happy to help out on this. We'll get to the bottom on it. www.fedex.com tracking: 778921294844 Can you please check around your residence. We work hard for our reviews and this wouldn't be our fault. If you didn't get it just let me know. Hopefull yyou will reconsider the one star. Again please let me know.
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A. A.
Oct 27, 2024
Verified reviewno comment
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A. A.
Oct 25, 2024
Verified reviewEasy site navigation. Delivery was quick as could be expected.
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A. A.
Oct 25, 2024
Verified reviewGreat parts and quick shipping. I am a happy customer!
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A. A.
Oct 25, 2024
Verified reviewGood quality parts, quick shipping times, and reasonable pricing. The availability on some obscure parts is very nice!
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A. A.
Oct 25, 2024
Verified reviewWhat they said when they said and very fast
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A. A.
Oct 25, 2024
Verified reviewParts were easy to order and shipped quickly. Happy customer!
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A. A.
Oct 25, 2024
Verified reviewHIGHLY RECOMMEND
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A. A.
Oct 25, 2024
Verified reviewthe filling and sending order is exceptional. sometimes within a day of placing the order. I would recommend identifying each part however.
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A. A.
Oct 25, 2024
Spontaneous reviewVery Positive, I have always had very good service. When I did have a problem with a order Mike took care of it immediately and sent me replacement parts overnight shipping. Always have had questions answered and like I said excellent service.
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A. A.
Oct 25, 2024
Verified reviewEasy to navigate. Prompt shipping.
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A. A.
Oct 25, 2024
Verified revieweasy to find parts, great service.
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A. A.
Oct 25, 2024
Verified reviewIt is very nice dealing with Kaiser Willys. Any questions I’ve had about anything to do with the jeep I have been able to talk directly with a human being and not some AI automated system. They care about the products they sell and they care about their customers and go out of their way to give the customer good service. If you’ve got a Willys, they’ve got everything you need to get it running or keep it running.
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A. A.
Oct 23, 2024
Verified reviewGreat Service, and parts.
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A. A.
Oct 23, 2024
Verified reviewhad to ask for updates on shipping and some guy said another guy was handling, asked again a few days later and he said the other guy was supposed to update me. few days later i asked again and was asked did the other guy not respond, i said no. I asked again and finally was answered that due to the hurricane he was busy. Then a day later his supplier said the part was discontinued . I asked which part as i ordered a tune up kit.He said all of it , it is a kit . I canceled my order and placed an order for the same parts at Quadtratec , received those parts two days later.
Reply from Kaiserwillys.com
Gordy, We were hit with Hurricane Helene here. We were without power at the shop and everyone in the office had no power at their homes. We are always happy to help customers on their orders. Please be understanding of this before we get a 2 star review. Looks like Jason had talked to you on the 30th and we refunded it. My apologies on any confusion here, The SE was just in a bad spot for a week. Hopefully you will reconsider your review given the circumstances. We work hard for our reviews and always want to give a good level of service.
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A. A.
Oct 23, 2024
Verified reviewGreat people - fair prices - good quality and they ship very quickly. Their techs are also available when you have a Willys question for your project.
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A. A.
Oct 23, 2024
Verified reviewThe best selection of Vintage Parts anywhere. Very fast shipping.
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A. A.
Oct 23, 2024
Verified reviewPerfekt
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A. A.
Oct 23, 2024
Verified reviewFinding such an amazing place where I can get parts for my 1955 CJ5 was a God send. I have ordered several times and the parts always some quickly and are great quality. I have only needed their customer service once, (because I ordered the wrong part). They had the correct part shipped out immediately and were amazing to work with. Thanks for always having what I need for my old girl!
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A. A.
Oct 23, 2024
Verified reviewGreat customer service, great selection of Jeep parts, great customer support. The how to videos are very helpful also.
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