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Review Summary
Excellent service and reasonable pricing contribute to a seamless ordering experience, complemented by quick shipping and user-friendly navigation.
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A. A.
Jul 2, 2023
Verified reviewNice staff and quick service
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A. A.
Jul 2, 2023
Verified reviewGreat customer support
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A. A.
Jul 2, 2023
Verified reviewExact part I needed and arrived quickly!
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A. A.
Jul 2, 2023
Verified reviewArrived early. Perfect replacement without needing to change out the housing.
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A. A.
Jul 2, 2023
Verified reviewamazing service
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A. A.
Jul 2, 2023
Verified reviewThey had the part in stock and delivered quickly.
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A. A.
Jul 2, 2023
Verified reviewReceived defective products. I found out the hard way... after installation and a minute of running the furnace, the wheel came off and started knocking into the fan case. I installed it again onto the shaft to figure out what happened and with light pulling pressure I was able to pull the blower wheel off. Why? The new stock is advertised to include spring clamps but the spring clamp did not hold because it lacks enough material to provide the proper holding pressure. The original spring clamp was thicker and twice as tall. Why not use the original clamp you say? Well, removing the included clamp will damage the wheel cause it press fitted. This was the second time buying from CSH. The first replacement did not have a spring clamp included so I used the original spring clamp that came with the furnace. Bought two this time cause I wanted a backup blower wheel since the first replacement I bought from CSH did not last as long as the original one. 2.3 years compared to 11 years. The second time around it did not even last a minute. Now Im looking for alternatives.
Reply from Cshincorporated.com
We apologize for your issues with this wheel. It does come with a clamp, so we do apologize if you did not receive one with your shipment, we would have gladly shipped one out to you right away. And for the wheel itself, we sell over 500 of these wheels a year with little to no issue and return. So again, we apologize for the issue you have had with this wheel.
Reply from A. A.
Did you not read my review? The issue is not that it did not come with spring clamps. The issue is the spring clamps that come with it is not strong enough to hold the wheel on the shaft. It’s weak. Removing the included spring clamps ruins the arbor. I’m not the only one that’s complained. Read your reviews.
Reply from Cshincorporated.com
Yes, I did read your review - specifically this line: "The first replacement did not have a spring clamp included so I used the original spring clamp that came with the furnace. " As for the rest of the review, we apologize you feel that way. We will take a look at this issue and see if we can find a better option going forward. Thank you for your input.
Reply from A. A.
I don’t think you did. There is no need to apologize for the first replacement two years ago since it never had the spring clamp included which was fine because I can use the original spring clamp and it worked. The new version has a weak spring clamp installed and removing to use the original will destroy the arbor. I need a refund for this as I found an alternative option. I ordered two of these thinking I can get 4 years but they are defective.
Reply from Cshincorporated.com
We will send you an e-mail directly. Thank you!
Show exchanges Hide exchanges -
A. A.
Jul 2, 2023
Verified reviewThey had a comparable product for what I needed and were very prompt in getting it out to me.
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A. A.
Jul 2, 2023
Verified reviewQuick delivery, Good price and exactly as described.
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A. A.
Jul 2, 2023
Verified reviewVery responsive, fast and friendly. Great price. I would highly recommend them.
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A. A.
Jul 2, 2023
Verified reviewWas looking for a fan motor for an old gas shop heater. ( 1958 ) I first called then I told them what I had and their customer service and technician asked me some questions and they hooked me up on a fan motor. Don’t matter if it’s a little motor or big motor they treat you good . Fast Shipping and great Communication!!! Thanks again
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A. A.
Jul 2, 2023
Verified reviewWe got exactly what we needed,and it arrived when they said it would! Very pleased with this company based on this experience!
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A. A.
Jul 2, 2023
Verified reviewCara and Beth are doing a great job finding what I'm looking for, great company to do business with!!
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A. A.
Jul 2, 2023
Verified reviewHad just what I needed & received quickly! Will definitely come back.
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A. A.
Jul 2, 2023
Verified reviewFine
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A. A.
Jul 2, 2023
Verified reviewVery happy customer. Fast shipping.
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A. A.
Jul 2, 2023
Verified reviewThey had the parts I needed in stock and I received them very quickly.
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A. A.
Jul 2, 2023
Verified reviewGreat price. Motor came in the next day. I received a phone call right after my order to double check the correct shipping because the billing address was different. Will definitely use them again .
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A. A.
Jul 2, 2023
Verified reviewEasy and fast great ordering experience
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A. A.
Jul 2, 2023
Verified reviewOnce I found what I was looking for it was easy to order but I had difficulty trying to find another product s as nd continue shopping. Product has not been delivered yet.
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