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Review Summary
Capital Auto Parts comes across as a smooth, reassuring place to order wheels, tires, and rims. Customers describe deliveries that arrive on time, in good condition, and with communication that stays clear from purchase to arrival.
Delivery
"They were amazing to deal with, and shipping was quick and tires were better than I expected"
"Excellent communication and fast delivery."
"Livré a temps en tout temps"
Team expertise
"My first experience with capital got say not only was the employee knowledgeable attentive well informed 👍 an honest the item was delivered faster…"
My first experience with capital got say not only was the employee knowledgeable attentive well informed 👍 an honest the item was delivered faster then mentioned thank you for your service 👍
"Always very prompt, efficient and quick service. Staff is very knowledgeable and helpful at all times."
"Very good, great service. I would recommend."
Responsiveness
"Service and quickness as expected"
"Excellent customer service. The team exceeded expectations to provide replacement parts quickly. I highly recommend this company."
"Réponse rapide et gens courtois!"
Friendliness & courtesy
"Expérience with great service and very helpful. Thanks to the crew."
"Great service and very helpful."
"Excellent staff"
Digital experience
"Great overall experience.. website was easy to use.. communication about deliverywas excellent. Parts fit 100%"
"First time using the site, site was easy to navigate with wide selection of products at competitive price point with shipping included"
"Amazing service, knowledgeable and easy to order the parts from their website."
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M. M.
Dec 11, 2024
Spontaneous reviewThe online purchase was flawless. Fast service and excellent customer cervice. I highly recommend Captial Auto Parts.
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B. B.
Dec 10, 2024
Spontaneous reviewExcellent service !!!!!!!!!!! THANK YOU .
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B. S.
Dec 9, 2024
Spontaneous reviewHave great service at competitive price.
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L. A.
Dec 9, 2024
Spontaneous reviewEasy to order and delivery was quick
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R. R.
Dec 9, 2024
Spontaneous reviewAfter shopping on different sites for auto parts, I stumble on your site and there was a number that I could call, since I had difficulties ordering for my truck. I was new to buy for my truck, since I just bought it. A rep answered, and Brian was his name, he took the time to explain and look for specific parts that I needed. Got the right parts and delivered quickly. I didn't installed them yet, but I feel very confident it will fit like a glove. Thanks
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F. A.
Dec 9, 2024
Spontaneous reviewGood selection, found the perfect winter rims for our new car.
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E. A.
Dec 9, 2024
Spontaneous reviewWhen a company says the goods are ready to ship but it takes them a week to get them out the building thats not good...
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S. G.
Nov 29, 2024
Spontaneous reviewVery happy with the super fast turn-around on my order
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C. C.
Nov 28, 2024
Spontaneous reviewWe searched forever trying to find right rims aka wheels; we finally found them at Capital online. How wonderful to have a follow up phone call, as well have them arrive in days .. yup 5 stars
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R. G.
Nov 26, 2024
Spontaneous reviewgood service
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T. R.
Nov 21, 2024
Spontaneous reviewThe Rims I ordered were protected so well in the packaging it was basically impossible to damage if shipped properly! My items came to my front door in less than a week. Price was reasonable hence why I bought them from this site!
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M. A.
Nov 20, 2024
Spontaneous reviewTheir prices equal or beat the competition. Where they shine is fast delivery. My go to for auto parts. Thanks!
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J. D.
Nov 20, 2024
Spontaneous reviewMy fuel pump was delivered on time, and now my van is back on the road. Excellent customer service was provided when I needed information regarding my order.
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D. H.
Nov 20, 2024
Spontaneous reviewKnowledgeable, great service, friendly and very quick delivery. Would highly recommend.
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S. D.
Nov 20, 2024
Spontaneous reviewWell organized platform and eas of search.
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M. C.
Nov 15, 2024
Spontaneous reviewpriced well. timely delivery
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H. L.
Nov 14, 2024
Spontaneous reviewNice price and good service I purchased 2024 oct but tire manufacture date are 2623 1year and 7 months old. Why I give 4 stars other than that I give to 5 stars
Reply from Autrex
Thanks for providing feedback about your experience with us. We received a notification that you were a little disappointed about the DOT Date. I wanted to share extra clarification on the DOT Dates. 2623 means the 26th week of 2023. When the tires are warehouses in temperature-controlled warehouses away from direct sunlight, as per Michelin 7 years outside = 1 year in a warehouse. Furthermore, since these tires are manufactured in Korea and more of a newer size they mix containers and it is near impossible for us to receive tires for almost 4 months after production. Anything for this size with a DOT Date of within a year is considered to be excellent. The age of these tires is 1 year and 4 months.
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S. G.
Nov 14, 2024
Spontaneous reviewExcellent service, helpful staff and good price.
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A. A.
Nov 13, 2024
Review collected by a third partyUnder 700 for 4 new tires and shipped same week! Awesome guys
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P. B.
Nov 10, 2024
Spontaneous reviewEn plus du bon service ils parlent francais!
Reviews displayed in chronological order
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