Customer reviews for willoughbys.com

Customer reviews

• 5 / 5

  

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  Outstanding service from Willoughby's. Prior to my purchase I was able to check details and talk thought the options using the live chat. They could not have been more helpful or straightforward

  Review of 2/27/24, following an experience of 2/26/24 by A A. *

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• 5 / 5

  

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  Ordered and delivered within 24 hours Fast order Kase Clip-In ND1000 Neutral Density Filter, fast delivery, well packaged, worked out of the box

  Review of 2/23/24, following an experience of 2/21/24 by A A. *

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• 5 / 5

  

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  Greg satisfied this shop nice price

  Review of 2/23/24, following an experience of 2/22/24 by A A. *

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• 5 / 5

  

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  Came on time. Emailed the company replied with in hours great service

  Review of 2/23/24, following an experience of 2/21/24 by A A. *

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• 5 / 5

  

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  Great company, great communication, help all the way and a great product sent out with great packaging 📦 definitely recommend and buy again 👍

  Review of 2/23/24, following an experience of 2/21/24 by A A. *

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• 5 / 5

  

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  Easy to use website. Great competitive pricing and quick turn around

  Review of 2/23/24, following an experience of 2/22/24 by A A. *

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• 5 / 5

  

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  Great products at a cheaper price then other online places and they post straight away

  Review of 2/23/24, following an experience of 2/21/24 by A A. *

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• 5 / 5

  

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  Happy customer The Godox TT350F Mini Thinklite TTL flash was delivered late but this was due to the delivery service, not Willoughby's Cameras' I have now 5 given stars as AWD-IT were very sympathetic and have refunded the delivery charge. I would definitely order from Willoughby's Cameras' again.

  Review of 2/23/24, following an experience of 2/22/24 by A A. *

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• 5 / 5

  

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  Done what it says on the can, delivered on time great product

  Review of 2/23/24, following an experience of 2/22/24 by A A. *

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• 5 / 5

  

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  A customer service (Sigma 18-50mm f/2.8 lens) Great customer service and support. Team were happy to provide answers to my questions around the compatibility of the lens with my cameras. Top notch service. Very happy customer, will definitely use W.C.E in the future.

  Review of 2/23/24, following an experience of 2/22/24 by A A. *

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• 5 / 5

  

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  I was given the website by my son and was extremely happy with the service received from ordering to delivery

  Review of 2/23/24, following an experience of 2/21/24 by A A. *

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• 5 / 5

  

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  Top class service as I actually made a mistake on order but the team sorted it out with no fuss at all will be here again in the future

  Review of 2/23/24, following an experience of 2/21/24 by A A. *

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• 5 / 5

  

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  Value for money delivery was quick came following day from ordering

  Review of 2/21/24, following an experience of 2/20/24 by A A. *

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• 5 / 5

  

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  A very simple website. Easy to order. Very fast delivery

  Review of 2/21/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Easy to use website All as it should be, no complaints from me.

  Review of 2/21/24, following an experience of 2/20/24 by A A. *

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• 5 / 5

  

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  Always professional, reliable with great customer service. Consistently good lens selection with competitive pricing. Highly recommended.

  Review of 2/21/24, following an experience of 2/20/24 by A A. *

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• 5 / 5

  

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  Could not recommend more highly. Excellent service. As an unintentionally awkward customer needing email and phone contact to changing an order, the help and support I received was amazing. Great prices and even better service. Definitely my go to for any Willoughby's Cameras

  Review of 2/21/24, following an experience of 2/20/24 by A A. *

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• 5 / 5

  

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  Good product.Quick delivery Good price.

  Review of 2/21/24, following an experience of 2/20/24 by A A. *

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• 5 / 5

  

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  Prompt and efficient service! Always delivers promptly.Fast efficient service.Highly recommend.

  Review of 2/21/24, following an experience of 2/20/24 by A A. *

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• 5 / 5

  

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  Next day delivery

  Review of 2/21/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Easy ordering process, delivery very quick and efficient, will continue to use this service, thanks 👍

  Review of 2/21/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Very good service , timely and next day available.

  Review of 2/21/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Better than very good. Very smooth hitch free purchase. Will not hesitate to buy from them in the future.

  Review of 2/21/24, following an experience of 2/18/24 by A A. *

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• 5 / 5

  

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  Always efficient and in stock

  Review of 2/21/24, following an experience of 2/10/24 by A A. *

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• 5 / 5

  

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  I bought a Macro lens from W.C.E. and I'm blown away by the exceptional optical quality it delivers.

  Review of 2/21/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Quick and fuss-free service

  Review of 2/21/24, following an experience of 2/20/24 by A A. *

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• 5 / 5

  

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  Really excellent company to deal with. Ordered at 4pm and received the next morning. Fantastic!

  Review of 2/21/24, following an experience of 2/19/24 by A A. *

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• 3 / 5

  

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  Delivery good used Canon RF 100-500mm quality condition not so good as hype

  Review of 2/21/24, following an experience of 2/16/24 by A A. *

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• 5 / 5

  

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  Very fast delivery

  Review of 2/21/24, following an experience of 2/14/24 by A A. *

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• 5 / 5

  

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  Excellent fast service.. Choice of FedEx as the delivery courier is a great choice as they always seem to be reliable

  Review of 2/21/24, following an experience of 2/20/24 by A A. *

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• 5 / 5

  

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  Have never let me down. Extremely fast delivery and quality Tamron lenses. 5⭐️

  Review of 2/21/24, following an experience of 2/16/24 by A A. *

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• 5 / 5

  

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  A great purchasing experience. My package arrived on time and well packed. Will use again without a doubt.

  Review of 2/21/24, following an experience of 2/12/24 by A A. *

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• 5 / 5

  

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  Quick delivery reasonable price

  Review of 2/21/24, following an experience of 2/17/24 by A A. *

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• 5 / 5

  

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  I always buy my Fujifilm lenses from Willoughby's Cameras. Thank you for fast delivery. I recommend to everybody. You can be sure that you wont be disappointed.

  Review of 2/21/24, following an experience of 2/15/24 by A A. *

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• 3 / 5

  

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  My lens was left on a step outside the house, in full view of the passerby

  Review of 2/21/24, following an experience of 2/20/24 by A A. *

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• 5 / 5

  

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  Always helpful customer service and quick efficient delivery. Good price lenses.

  Review of 2/21/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Excellent all round: ordering, product, delivery

  Review of 2/21/24, following an experience of 2/16/24 by A A. *

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• 5 / 5

  

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  Willoughby is a superb U.S.A. camera gear retailer and I would never source such supplies from anywhere else

  Review of 2/20/24, following an experience of 2/11/24 by A A. *

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• 5 / 5

  

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  Easy Last minute decision very late in the afternoon. Phone up and buy the Z7II. It arrives next morning and everything works a treat.

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  As usual, brilliant service (customer for 20 years)

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Great service at good prices. My 'go to' shop for cameras and lenses related gear.

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Usual excellent service - what more can I say.

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  I have used Willoughby's Cameras a few times, both delivery and customer service have always been excellent.

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  really good service everything I order is delivered super fast and have never had any problems

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Excellent service Prompt and efficient as usual

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Customer Service Excellent as usual - would never expect anything different after 15 years as a Willoughby's Cameras customer

  Review of 2/20/24, following an experience of 2/18/24 by A A. *

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• 5 / 5

  

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  Great experience as always

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  My go to for everything camera gear I have been a Willoughby's Cameras customer for years, they always have good quality and competitively priced products and once you order you get excellent support and quick delivery.

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sales team were extremely knowledgeable and helpful.

  Review of 2/20/24, following an experience of 2/18/24 by A A. *

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• 5 / 5

  

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  Great sensible prices quick delivery all in all a pleasure doing business with

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Brilliant as always Cannot fault Willoughby's Cameras NYC, Very competitive prices & first class service, nice😊

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Great Customer service usually have what you want, fast shipping, great custumer service. Willoughby's Cameras most highly recommended for their prices and their incredible stock of photographic equipment. I have bought from Willoughby's Cameras for over 10 years and have been totally satisfied.

  Review of 2/20/24, following an experience of 2/15/24 by A A. *

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• 5 / 5

  

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  They were patient, extremely knowledgeable and went out of their way to give me all my options. Fast delivery and well packed

  Review of 2/20/24, following an experience of 2/17/24 by A A. *

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• 5 / 5

  

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  Straight forward, no messing, great.

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Always receive a great service from Willoughby's Cameras'. Kit is dispatched quickly and efficiently

  Review of 2/20/24, following an experience of 2/17/24 by A A. *

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• 5 / 5

  

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  There is no one in the U.S. I would want to order cameras/lenses from other than willoughby's knowledgeable staff and great website

  Review of 2/20/24, following an experience of 2/18/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service, second to none. Another well-known company, let me down so I was pleased to find a company I could trust, and deliver on time. Thank you.

  Review of 2/20/24, following an experience of 2/18/24 by A A. *

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• 5 / 5

  

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  Easy to find what i was looking for. Checkout simply easy to follow.

  Review of 2/20/24, following an experience of 2/18/24 by A A. *

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• 5 / 5

  

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  Easy as always. As ever, really easy & straight forward.

  Review of 2/20/24, following an experience of 2/18/24 by A A. *

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• 3 / 5

  

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  ups said they would deliver nextday. Then emails to say they could not find us. I tracked them that day and they were literally a stone's throw distance! That said you guys were fine.

  Review of 2/20/24, following an experience of 2/16/24 by A A. *

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• 5 / 5

  

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  High quality service, will definitely use again! Excellent Customer Service. Delivery was made next day after an afternoon order. All perfect delivey pendrive!!!

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Quick and easy, with free weekday delivery a big plus

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Total confidence ordering an item from Willoughby's Cameras in Feb. 2024. The best organized, honest and accurate vendor of all whom I have used. Instant communication on my order and arrived ahead of schedule the next day. Always my go-to company for equipment and servicing! They have never let me down - as others have.

  Review of 2/20/24, following an experience of 2/18/24 by A A. *

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• 5 / 5

  

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  Great communication and hassle free. There is an item on my order that needs ordering with an estimated delivery time. There is always step by step information, so I know where I stand. Website has lots of equipment and super easy to use. Great customer care. Definitely use again.

  Review of 2/20/24, following an experience of 2/18/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Cine Lighting/Monitor arm Excellent service as always, very helpful and always have great stock!

  Review of 2/20/24, following an experience of 2/18/24 by A A. *

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• 5 / 5

  

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  shipped to Minnesota. the lads made it very easy to order and make payment. it was very straightforward n pain free. delighted to be able to use scan again

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Been buying from these for over 5 years never had a single problem with anything I have bought or customer service highly recommend them to anyone who is considering purchasing from them

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Excellent website, clear and terse. The choice of delivery options is great. I found exactly what I was looking for, at a good price.

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Fantastic service from the sales team. Jimmy was a delight to deal with; she's always gracious and very patient. Returned emails very quickly and items were delivered the next day. Will definitely return for more purchases.

  Review of 2/20/24, following an experience of 2/17/24 by A A. *

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• 5 / 5

  

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  All in stock !!! I ordered a camera bag last night, I like the rapidness with which one can compare various brands and styles of equipment. I enjoy online shopping with Willoughby's Cameras. If there is ever a question; I can call Willoughby's Cameras and talk to a knowledgeable staff person.

  Review of 2/20/24, following an experience of 2/17/24 by A A. *

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• 5 / 5

  

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  Great in-store; Great online Willoughby's Cameras is the first place I go for most optics, cameras and electronics. Thanks to Willoughby's Cameras for the programs at the Canon Workshop and for their helpful, friendly, and knowledgeable employees. Willoughby's Cameras is always my first shopping source. Thanks!

  Review of 2/20/24, following an experience of 2/17/24 by A A. *

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• 5 / 5

  

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  DJI Inspire 2 batteries Found what I was looking for at the right price. Information on each item for sale is incredibly thorough. Shipping is fast and free. More importantly you are not Amazon so that's nice!

  Review of 2/20/24, following an experience of 2/17/24 by A A. *

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• 5 / 5

  

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  Excellent mount adapter I acquired an EOS - R adapter to mount my EOS 100- 400 L lens on to my R6 Mark II camera. No downsides, works flawlessly, easy purchase. Works as it should. Willoughby's Cameras was great as always! Thank you.

  Review of 2/20/24, following an experience of 2/18/24 by A A. *

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• 5 / 5

  

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  Great selection with photos and descriptions. Well thought out and user-friendly website and checkout process. Kept me informed about the progress of my order and the reason for 'delay'. Highly recommended.

  Review of 2/20/24, following an experience of 2/16/24 by A A. *

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• 5 / 5

  

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  Battery plate works perfectly. Fast and efficient. Goods arrived as described and in working order

  Review of 2/20/24, following an experience of 2/17/24 by A A. *

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• 5 / 5

  

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  I’ve always had a great experience with Willoughby's Cameras. Most of if not all of my equipment purchases are with Willoughby's Cameras. The quality of service and knowledge of products always leaves me assure that I’m getting the right item.

  Review of 2/20/24, following an experience of 2/17/24 by A A. *

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• 5 / 5

  

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  I searched for a specific product and found it easily. The product description reflects the inherent qualities of the lens. The entire process was quick and easy. I am particularly pleased that the delivery is to be made by DHL. In my experience they have been the most reliable U.S. parcel delivery company, and I have a strong preference for online suppliers using them.

  Review of 2/20/24, following an experience of 2/19/24 by A A. *

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• 5 / 5

  

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  Great quality products at decent prices properly packed and fast delivery

  Review of 2/20/24, following an experience of 2/18/24 by A A. *

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• 5 / 5

  

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  The website was easy to navigate and the selection of cameras and accessories was vast. The checkout process was smooth and the shipping was fast. I am happy to report that the camera and accessories arrived in perfect condition and are performing exactly as advertised.

  Review of 2/20/24, following an experience of 2/17/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good communication about our order and prompt delivery, as usual. Our first choice for pro gear.

  Review of 2/20/24, following an experience of 2/18/24 by A A. *

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• 5 / 5

  

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  I initially made a telephone inquiry for Help making a decision on microphones, and the customer service was excellent, besides the competitive price offer! My order was swiftly delivered and very happy about the service. I will not hesitate to recommend them.

  Review of 2/20/24, following an experience of 2/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Slick online service. I cannot recommend willoughbys.com enough! My order was delivered in perfect condition within 24hrs at a bargain price. Willoughby's kept me informed every step of the way. Thank you so much! Thanks also to FedEx delivery for their excellent service, too.

  Review of 2/19/24, following an experience of 2/16/24 by A A. *

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• 5 / 5

  

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  I have purchased items in the past from Willoughby's Cameras and earned rewards points. I was not able to locate the points, so emailed Willoughby's Cameras, who promptly emailed me back with the rebate link. Quick professional service. I made my purchase using the points. Very easy.

  Review of 2/19/24, following an experience of 2/17/24 by A A. *

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• 5 / 5

  

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  This is a great store with a very pleasing shopping experience! Fantastic, especially for shipping to Canada!

  Review of 2/19/24, following an experience of 2/17/24 by A A. *

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• 5 / 5

  

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  Great price and speedy delivery! Dispatched the 3G-SDI and HDMI monitor on the same day I placed the order and arrived next day. Cannot fault the service - thank you Willoughby's Cameras. Highly recommend and will be ordering from here again.

  Review of 2/19/24, following an experience of 2/17/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great advice and flexible support Knowledgeable & helpful sales team. Very valuable with pre-purchase/aftersales advice. Excellent customer focus. Added extra purchases happily following discussions.

  Review of 2/19/24, following an experience of 2/18/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super fast delivery. Excellent service as always.

  Review of 2/17/24, following an experience of 2/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have been dealing now with Willoughby's Cameras' for many years. Knowledgeable and helpful staff, many sharing a keen interest in photography, enthusiasts themselves. Good staff, well stocked, my first stop for all my photographic needs.

  Review of 2/17/24, following an experience of 2/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Canon Battery Grip Specific responses to my questions and needs. Thrilled with my purchase which arrived ahead of schedule. Fast delivery, great website, excellent advice.

  Review of 2/17/24, following an experience of 2/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have had my usual excellent experience with Willoughby's Cameras - I would recommend them to anyone thinking of buying photographic equipment.

  Review of 2/17/24, following an experience of 2/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I was not given a timescale for when they would get in the "out of stock" item so cancelled and went elsewhere.

  Review of 2/17/24, following an experience of 2/16/24 by A A. *

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• 5 / 5

  

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  Excellent service as always. A good deal and rapid delivery.

  Review of 2/17/24, following an experience of 2/15/24 by A A. *

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• 5 / 5

  

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  Excellent service as always from Willoughby's Cameras. I will definitely use them again.

  Review of 2/17/24, following an experience of 2/16/24 by A A. *

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• 5 / 5

  

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  Fuji XF 10- 24mm lens Seamless procedure from ordering to delivery. First class customer support. Thank you Willoughby's Cameras.

  Review of 2/17/24, following an experience of 10/13/57 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Spoke to someone on the phone, placed and paid for the order, delivered the following morning within a one hour slot. Thank you

  Review of 2/17/24, following an experience of 2/16/24 by A A. *

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• 5 / 5

  

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  Great bag, excellent price and quality, plus rapid delivery. Willoughby's Cameras is a highly recommended supplier.

  Review of 2/17/24, following an experience of 2/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service from Willoughby's Cameras as normal ,good communication and quick delivery. Purchased a used lens which was as described. Have used Willoughby's Cameras for years with no problems. Recommended.

  Review of 2/17/24, following an experience of 2/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great company Great service. Ordering easy. Delivered the next day on free delivery. Arrived well packaged. Goods always packed well and of excellent quality. I have used this company regularly because of their great service.

  Review of 2/17/24, following an experience of 2/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sony 50mm F1.4 Planar Z T Lens Item was as described and ordering, dispatch and delivery were all completed in 48hours. Excellent service from Willoughby's Photo Emporium.

  Review of 2/17/24, following an experience of 2/16/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Have used Willoughby's Cameras' for years. Excellent service. Great company to work with, good communication speedy delivery and genuine prices. Will continue to use and would highly recommend them.

  Review of 2/17/24, following an experience of 2/15/24 by A A. *

  *Pseudonymized data at the request of the author

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