Customer reviews
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Ordered a Sony a7 III camera through their website to be shipped to Canada and received it in perfect condition ahead of schedule. Very happy with their service!! The camera’s performance is outstanding, and the lens delivers sharp, detailed images with great color accuracy. I’m extremely happy using this company for all of my online purchases.
Review of , following an experience of by GRAYSON DAWSON A.
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Excellent service and prompt delivery.
Review of , following an experience of by ALLAN JOHNSON A.
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I bought a Canon EOS R7 camera and a 18-150mm lens from willoughbys.com last week and I am very happy with the service I experienced. The shipment to Seattle was quicker than I expected, which is a bonus to me. Everything arrived perfectly packaged. I’m thrilled with my purchase and will definitely return for more camera gear
Review of , following an experience of by ALEX CONNOR A.
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Willoughby's had the OM SYSTEM Tough TG-7 camera in stock, free shipping was super fast, and everything works amazing. So excited and very happy. I will be order a lot more from here.
Review of , following an experience of by TREVON SALAS A.
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Fantastic value, reliable deliveries. Top service. I've ordered a few cameras now, and every time I've been blown away by how good they are. 'Excellent' condition means just that. Fantastic value. Delivery has always been excellent too. No hesitation in recommending, and I will definitely use again
Review of , following an experience of by JULIA STAMMER A.
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Excellent service thanks.
Review of , following an experience of by ROB WILLIAMS A.
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I have ordered photographic equipment from Willoughby's camera including cameras, lenses, tripods and binoculars. I have found the company to be professional, prompt and efficient and are competitively priced to other suppliers. The shipping has always been reliable and fast. Cannot ask for better service than that.
Review of , following an experience of by DAVON ADAMS A.
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Website is so easy to navigate, buy and track your order. 100% would use again in the future.
Review of , following an experience of by CAROL EDWARDS FISHER A.
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Fast service. Efficient and great product. No complaints
Review of , following an experience of by CHRIS MCLAUGHLIN A.
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30% of the price compared to when first introduced. Excellent value. Prompt delivery and everything working perfectly. Would definitely buy here again and have already recommended to family and friends
Review of , following an experience of by EDWARD REYNOLDS A.
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The delivery was very quick and helpful.
Review of , following an experience of by GILLIAN THOMAS A.
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Spot-On Service! Great price, very quick delivery and item received in pristine condition (a lot sooner than I was expecting too!)
Review of , following an experience of by ALLAN HUGHES A.
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Just received my latest order from willoughbys.com, Their service has been great - fast shipping, good prices and good communication. The payment of my purchase was easy and stress free. Will definitely purchase at Willoughby's again.
Review of , following an experience of by LINDSEY BIRD A.
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Great service and communication from start to finish. Competitive prices backed by quality service, I’d happily recommend to anyone.
Review of , following an experience of by FLYNN SKELTON A.
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Really impressed by the whole of experience of purchasing my new Sony A7IV camera through Willoughby's Cameras. My camera arrived in pristine condition and well packaged. Highly recommend if you are looking for camera at decent and competitive prices. Thank you 😊
Review of , following an experience of by DAVE SHERRIFF A.
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Rapid delivery well packed. Great price. Always a good experience.
Review of , following an experience of by MICHAEL SHAW A.
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Sony ZV-E10 II camera Superb service and great price
Review of , following an experience of by KATRINA PELL A.
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Great , speedy service I ordered my Nikon Z6III on 05/08 and it was due to arrive on 09/08. But, despite not having paid the extra for next day delivery, it arrived the next day, I'm very pleased with the service and even more pleased with my new camera.
Review of , following an experience of by JANE DONALDSON A.
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Good service and product Simple to order, delivered in time, a new Ricoh GRIIIIx camera, good value
Review of , following an experience of by CUSTOMER A.
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My go to place for cameras, etc - top quality refurbs which are what I look for. Great prices, speedy delivery, perfect!
Review of , following an experience of by HOWARD PARKER A.
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Excellent customer service
Review of , following an experience of by DOMINIC WATTS A.
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User friendly site, quick despatch/delivery and great price.
Review of , following an experience of by DYLAN RYAN A.
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A very good service from Willoughby's Photo Emporium. Soon after I ordered the camera I received a telephone call to confirm my order and to advise me of the progress of the order. Next day I received an email stating that the Nikon Z8 camera would be delivered that day, that was less than 48 hours after ordering. I was very satisfied with the service
Review of , following an experience of by HARRISON CONNOR A.
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Quick delivery.
Review of , following an experience of by DAVID KAVANAGH A.
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Timely service and efficient delivery
Review of , following an experience of by MARK OSBORN A.
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Great online shopping experience - good selection of products - great pricing - good delivery times. Order was placed and shipped same day, and arrived two days early. Very happy with my purchase.
Review of , following an experience of by KAYLYNN JAMES A.
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Recently purchased a Fujifilm X100V camera online. The price was reasonable. The communication was excellent. The shipping and delivery was excellent. Very happy with the service and would certainly recommend Willoughby's camera.
Review of , following an experience of by REECE HICKMAN A.
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All communications very prompt and appropriate. A fantastic experience from this company.
Review of , following an experience of by NEIL CARSON A.
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Great value for money Great equipment, delivered promptly, at a fair price.
Review of , following an experience of by IVY SLOANE A.
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Tamron 28-75mm f/2.8 Di III VXD G2 Great lens, in perfect condition delivered on time, Would definitely use them again and recommend to my family and friends
Review of , following an experience of by LILLY BOUGHAM A.
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Accurate descriptions of products. Website easy to use. Purchase and delivery easy, quick and smooth.
Review of , following an experience of by KEITH EDWARDS A.
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Speedy delivery (rare to get next-day to NJ). Very happy with the camera, both it and the company came highly recommended by my companies tech guy and they did not disappoint.
Review of , following an experience of by CHRISTOPHER LEARNER A.
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Sony a7c ii camera Good price and very prompt service.
Review of , following an experience of by BARRY CONWAY A.
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No fuss purchase. Amazing quick delivery.
Review of , following an experience of by BRADLEY BIRD A.
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I love Willoughby's camera! Very prompt service and super friendly staff. Shipping is fast each time and product arrives very well packaged. I have no problem recommending this store to anyone looking for camera gear!
Review of , following an experience of by NICHOLAS ROY A.
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This was my first time shopping at willoughbys.com and from start to finish a great shopping experience! I had my Nikon Z50 camera a week after ordering. My sales consultant Ralph and other staff members were helpful, courteous and professional. Always received immediate responses to calls and emails. I have and will continue to recommend this store! Very happy with my purchase.
Review of , following an experience of by MARY FLOWERS A.
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I’ve purchased cameras and lenses from Willoughby's camera before and it’s a pleasure to return for additional accessories. The owner is onsite and attentive to his business which contributes to a sense of confidence. The staff is attentive and helpful. You will enjoy the shopping experience and their wide selection of cameras and lenses.
Review of , following an experience of by ADRIENNE WOLFE A.
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Willoughby's camera offered the Sony ZV-E10 II camera I needed at a good price and delivered on time (unlike Amazon Prime, who have let us down a couple of times) The camera worked 'straight from the box' and has performed without any problems at all.
Review of , following an experience of by EDDIE STONE A.
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Willoughby's is a great camera store. They always have a large collection of very well known cameras from varied manufacturers on display in their store and their sales staff is very knowledgeable and easy to work with. Their prices are competitive and the customer service is great. When I decided to make a purchase the salesman that assisted me was brilliant.
Review of , following an experience of by GILBERT BALDWIN A.
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Always helpful, carry great brands and I have never had a bad experience buying from a distance. If you love photography or videography this is the place to go!
Review of , following an experience of by FABIAN WOODS A.
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Great experience at Willoughby's camera! The store was beautiful, organized, and the employees were knowledgeable and helpful. We are very happy with our purchase!
Review of , following an experience of by ELISA JACOBS A.
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Willoughby's is a great place for photographic equipment. Their stuff is highly professional and extremely helpful. Elliot was very patient and guided me through my choices on cameras and I will come back for other things for sure. Recommend with no reservations!
Review of , following an experience of by KYLA M A.
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This place is amazing with a beautiful selection!! People are warm and welcoming and extremely accommodating of your needs. I would highly recommend this store!!
Review of , following an experience of by ALEXIA LOPEZ A.
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John was a very friendly and knowledgeable salesperson. His expertise in photography was quite evident as he gave us information concerning the different types of cameras. We highly recommend Willoughby's camera emporium.
Review of , following an experience of by HALEIGH HALEY A.
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I ordered my Canon EOS R10 camera through the phone and Ralph helped me all the way until my order got delivered. Received it in good condition and exactly how it looked online. Will definitely order from willoughbys.com again. Thank you!
Review of , following an experience of by JANET ADAMS A.
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We recently purchased a Sony a6100 camera from Willoughby's and the process went very well. The customer service was great from the store to delivery. I would highly recommend them.
Review of , following an experience of by ISABELA KLINE A.
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Willoughby's a wonderful camera store. I am so glad that I found them. Their prices are extremely reasonable and their products are excellent. Everything I ordered is as expected and looks amazing. The staff are so friendly and helpful. Fast delivery and reliable. I will definitely be purchasing from Willoughby's again.
Review of , following an experience of by CASE LEVY A.
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Thank you very much to Willoughby's camera, it is an excellent camera store, the products are of excellent quality, contemporary and very beautiful, the customer service is the best and their work team is very professional, I recently ordered a Blackmagic camera and it was delivered very quickly, I would use the service again and recommend them to friends and family.
Review of , following an experience of by SIMONE FERNANDEZ A.
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Ralph was incredibly helpful with the phone order and to organize the delivery in record time. He flawlessly managed the shipment from beginning to end and followed up after taking delivery. Incredibly happy with the service!
Review of , following an experience of by DIEGO HUMPHREY A.
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I purchased a Canon EOS R5 camera and RF100 2.8 Macro lens Exceptional service from Willoughby's Camera - great communication from my first questions through to ordering and delivery. Tracking was detailed and updated in real time. All my questions were answered quickly. I will now be buying all my camera gear from Willoughby's Cameras. Very Highly Recommended
Review of , following an experience of by DANIEL MATHEWSON A.
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Amazing prices and amazing warranty.
Review of , following an experience of by ROBERT WHITMAN A.
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Customer support is very responsive and answers any questions or doubts immediately.
Review of , following an experience of by JENNIFER LAWRENCE A.
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Great communication throughout the process, with secure and tracked shipping for an order $30k . The automatic warranty is fantastic to have, I'll be using Willoughby's Cameras in the future like I have done already. Would absolutely recommend to anyone!
Review of , following an experience of by SUSAN CLARKE A.
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Great Service, ordered a Canon r6 mark ii camera, very well packed & it was delivered to my house eight days later, far quicker than I expected.
Review of , following an experience of by CHARLES AIKENHEAD A.
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Exceptional and Professional Customer Service I placed my order on Monday morning and Friday it was delivered. Communication was great too. And finally, the price was the best I’ve seen for a brand new Nikon Z9 with FTZ II adapter. Highly recommend them!
Review of , following an experience of by DANIEL FARRELL A.
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Excellent service for online ordering. Thanks Phil for the service and team for dispatch my order quickly. I would definitely order here again.
Review of , following an experience of by AIDEN SNOW A.
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I've never left a review for an online purchase, but the processing of my orders were so quick and thorough that I was left super impressed. This store is a little gem!
Review of , following an experience of by LAUREL MICHAEL A.
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Super helpful and prompt with phone enquiry. Great online store with huge range. Very thorough email communications following online purchase. Speedy delivery! Thanks again, will be back!!
Review of , following an experience of by KEAGAN WALKER A.
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Had the pleasure of dealing with this company and made 2 calls regarding my online purchase - both staff members I spoke to gave me valuable advice without being pushy and were obviously as enthusiastic about photography The whole process was easy and great communication in the sale and post sale process when my camera was on its way by delivery.
Review of , following an experience of by JOYCE FIGUEROA A.
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I recently purchased a Nikon Z6 II camera from Willoughby's camera, their advertised price was the cheapest. I found the staff welcoming and helpful and have no hesitation in recommending a visit, purchase or both to/from this photography store.
Review of , following an experience of by AMARA PETTY A.
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This was the first time I had used Willoughby's camera online and everything was great, quick dispatch of the order. Shipping was as fast as can be expected with free shipping and the lens is great. More than happy to purchase from Willoughby's camera again in the future.
Review of , following an experience of by ALEXANDER POPE A.
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Best camera store in New York hands down. Customer service is on point with an amazing store with all the cameras on display with pretty much all the lenses you'd want to try. In my opinion the only Camera retailer in New York.
Review of , following an experience of by ANTHONY HOLMES A.
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Today I purchased a Sony a7 IV camera from Willoughby's camera and had a great experience with the sales representative. He provided exceptional service, offering expert advice and ensuring a smooth transaction. I highly recommend Willoughby's camera their professionalism!
Review of , following an experience of by MADELYNN DOUGHERTY A.
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I was after a Fujifilm X100VI camera that was back-ordered. I could not find it in stock anywhere. I then rang Willoughby's camera, they reserved one for me and I had it in my hands two days later. Could not be happier.
Review of , following an experience of by BRILEY RHODES A.
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Well-designed website with informative entries on products. The pricing was the best I could find and came with free shipping. Service was exceptional, confirming my order before sending and keeping me up to date with tracking details. Dispatch was incredibly quick and the package was packed with care. Everything received in great condition and as advertised.
Review of , following an experience of by BLAKE KING A.
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Great local camera store with friendly and knowledgeable staff and a great range of cameras, lenses and other gear. I was served by John today, who was very helpful.
Review of , following an experience of by SARIAH WEEKS A.
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The Staff at Willoughby's camera are friendly, helpful and very knowledgeable on all aspects relating to photography and photographic products. Their prices are competitive and will price match other stores. I Recently purchased a Sony a6100 camera and am more than happy with entire process. Will definitely purchase from them again in the future.
Review of , following an experience of by DALTON A.
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I hadn't heard of willoughbys.com before, so I was a little dubious about using the site. I needn't have worried. The OM SYSTEM OM-5 camera I ordered was received within 2 days. Brilliant service. Would definitely use them again.
Review of , following an experience of by BRAIDEN ROSE A.
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Excellent contact with Jimmy A and fast shipping. Ordered an eos r100 camera for hundreds of dollars cheaper, no problems at all with taxes and the like. Absolutely great!
Review of , following an experience of by JEREMY QUINN A.
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My camera arrived in perfect condition (the box too). Two days later I received an invoice in my email from FedEx for the taxes, I wrote to customer service and Greg A. responded very quickly with the refund to my account. Everything was perfect. THANK YOU!!!!
Review of , following an experience of by HENRY WALKER A.
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Always easy with Willoughby's. Good products, quick communication. Purchased many items without any problems. Small state taxes are refunded quickly .
Review of , following an experience of by FRANK WADE A.
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It is a trustworthy website. Very fast delivery and the express delivery it is affordable one. I bought a Canon EOS Rebel T7 DSLR camera with 18-55mm and 75-300mm lenses. I received it within five days with express delivery. The camera and lenses are premium. Thank you Willoughby's Photo Emporium.
Review of , following an experience of by TIMOTHY WYCLIFFE A.
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Good buying experience and the product works as it should. The customer service was quick to help me with any issue that I faced.
Review of , following an experience of by JACOB WALLACE A.
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Olympus 100-400mm lens Great experience, they were very responsive. The phone arrived on time and works perfectly fine. Highly recommended.
Review of , following an experience of by BARRY LAMBERT A.
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Great service and customer care In my experience Willoughby's Photo managed my order really well. My queries were answered very promptly via email (after using the contact form on the website). I would happily recommend Willoughby's Photo and will order from them again
Review of , following an experience of by JESS ODESSA A.
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The quality of the product's was top standard & the prompt time of the delivery was exceptionally quick & I am a very happy customer. 5 stars for your dedication of your service to the customer. I will be ordering again from this company.
Review of , following an experience of by STUART MILLAR A.
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Delivered what was ordered. Fast delivery. Ordered Tuesday evening. Delivered Friday morning.
Review of , following an experience of by MIA DANIELS A.
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Excellent camera store to deal with. Fast and low cost shipping. Actually had hard to get item in stock as they advertised they did. Best email and text communication I have experienced from any one. I would not hesitate to do business with willoughbys.com again.
Review of , following an experience of by MARVIN GROSS A.
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While looking for a new Sony a7R V camera, got an excellent price and having ordered from the website in early evening the standard delivery the order arrived first thing the next morning - Everything arrived securely packaged and on time, with excellent customer service throughout the process. I couldn’t be happier
Review of , following an experience of by ALISSON FRAZIER A.
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Extremely pleased to have discovered this company. The Canon EF 8-15mm f/4 lens I ordered was described in detail on the web page, and arrived on time and very well packaged. Very satisfied with my purchase, as it performs over and above my expectations. I have already recommended Willoughby's to others and will not hesitate to order again when the need arises.
Review of , following an experience of by MIRACLE RANDALL A.
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I received excellent customer service from the moment I ordered my Canon EOS R50 camera. I received a phone call straight away to let me know when to expect delivery and having only ordered it Wednesday afternoon, it was delivered Friday morning at 10' o clock. First class service. The camera was very well packaged and protected and I wouldn't hesitate to order from them again and you guy's shouldn't either.
Review of , following an experience of by VICTORIA BARNES A.
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I bought a Nikon AF-S NIKKOR 200-500mm f/5.6 lens a week ago and so far I have no complaints. I ordered it on Tuesday morning and it was delivered Friday midday. The lens is brand spanking new and offers sharpness and versatility for various shooting conditions.. Keep up the competitive prices and I will likely be coming back to you
Review of , following an experience of by TREVON BERGER A.
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The Canon EOS R5 C camera I purchased was delivered ahead of schedule, so the service I received was excellent. It was exactly as advertised and it has fully met my requirements.
Review of , following an experience of by BRAIDEN EVERETT A.
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Fantastic service from a company which is clearly dedicated to photographers. They supplied me with a great Canon EF 16-35mm f/4 lens at a fantastic price, they replied to phone calls exactly when they said they would. In my experience this is an increasingly rare thing. Thank you very much from a grateful customer.
Review of , following an experience of by TIANA KIRK A.
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Fast delivery and easy transaction. I was very pleased with the whole process and will definitely consider buying from them again. The OM SYSTEM OM-1 Mark II I ordered captures incredible detail, The package arrived securely packed, and customer service was prompt in addressing my queries.
Review of , following an experience of by JAYLENE STOUT A.
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Following good reviews we decide on willoughbys.com for our PTZ Optics camera, we paid for delivery 1-2 days as we had an important live stream booked on the 25th, and were pleasantly surprised when the camera arrived at 8am the next day after we had ordered it!, all in great shape, and working fine. Will certainly use willoughbys.com again 👍
Review of , following an experience of by CAMILLA BARRON A.
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This is the first time I have ordered from willoughbys.com. I chose them because the price was low and they are the only supplier I could find. I placed my order on Friday and it arrived on Tuesday morning, I was pleasantly pleased. The packaging was exemplary. I am sure willoughbys.com will be receiving more orders in the near future.
Review of , following an experience of by KIARA WILSON A.
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Totally positive experience. Accurate description, good packaging and speedy delivery. I was Kept well informed on my order and delivery came quicker that the estimated. Very happy and will be ordering from Willoughby's camera much more in future.
Review of , following an experience of by ROSE A.
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I had never heard of Willoughby's camera before placing my order for a Canon EOS R7 camera but all I can say is first class service, great communication telling me it had been dispatched and I was given a delivery slot from UPS. So from placing the order to receiving the camera was less than 24 hours. Brilliant service. I will have no hesitation in using Willoughby's camera again
Review of , following an experience of by BARRETT HARDY A.
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I found this company via a web search while looking for a Canon EOS R50 camera. They had it in stock and it was at a good price with postage included. It arrived within their stated delivery window and was well packed and undamaged. The camera works really well and I'm completely satisfied with the purchase.
Review of , following an experience of by CLAYTON ZIMMERMAN A.
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I ordered a Sony a7R V camera online on a Saturday evening. The camera was dispatched by Monday and I received it quicker than I expected. Delivery charges were reasonable and reflective of actual cost. I’m very happy with my purchase and highly recommend willoughbys.com
Review of , following an experience of by PAUL NICHOLS A.
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Was very pleased with the service. I ordered my Sony a6400 camera and it arrived in 3 days. I was able to follow the tracking service which was easy to use. The product arrived well packaged and the quality of the camera is very good for the price. The camera is fantastic and produces stunning images with great color accuracy. Thanks willoughbys.com for the quick delivery and great service.
Review of , following an experience of by ROGERS A.
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Friendly and professional service. Fast delivery and everything arrived on time and in perfect condition. Will definitely buy from this company again. 10/10
Review of , following an experience of by BRILEY LUNA A.
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Smooth transaction from start to finish, The om system om-1 mark ii camera I ordered was the cheapest price on the internet, Shipping was fast, and the camera arrived in perfect condition. I couldn’t be happier with my purchase and highly recommend Willoughby's for all your photography needs
Review of , following an experience of by DICKERSON CLARKE A.
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Best discounts I've found. Bought a Sony a7 III camera and couldn't be happier. Got to choose the day I needed/wanted the delivery and the shopping experience was smooth, with fast shipping and great customer service. I highly recommend Willoughby's for all your camera and lens needs
Review of , following an experience of by ANNIE GOULD A.
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Absolutely top class service, first rate prices and delivered on time, will definitely use again.
Review of , following an experience of by DAMIEN PERKINS A.
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Excellent competitive price. Delivery was sooner than predicted. Well packaged and good communication. Would use again and recommend to others.
Review of , following an experience of by LUCA SUTTON A.
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Excellent Service, Speedy delivery and the camera arrived as described, best prices in town, Will definitely shop with Willoughby's again and would highly recommend them to my family and friends!
Review of , following an experience of by KATELYN MOSES A.
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My honest experience with willoughbys.com is that, my purchase was handled smoothly and utmost accuracy because they shipped everything quickly, and the packaging was secure. I highly recommend them for all your photography gear
Review of , following an experience of by JAZLYNN ROWLAND A.
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I’ve used this company several times, and this time like all the others they’ve been excellent. Great tracking service for the delivery, excellent prices, and they kept me informed throughout.
Review of , following an experience of by ROBERTSON A.
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