Customer reviews for wellbots.com

4.5 / 5

Calculated from 921 reviews obtained over the last 12 months

4632 reviews since 07/08/2015

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Information wellbots.com

  • Company

    Wellbots

  • Description

    Wellbots.com is the leading online retailer of Smart Products in the US and has grown into a leading authority for the Internet-of-Things industry. The company boasts partnerships with over 500 leading brands including Dyson, Garmin, Google Nest, iRobot, Ring and SharkNinja. Wellbots.com is a Google Trusted Store, has partnered up with The Verge & Engadget, and is well-known for its white-glove customer service. The company offers unparalleled smart product shopping advice and innovative features. Wellbots has been featured on the Inc. 5000 List of Fastest-Growing Companies in the USA five times in a row (2019-2023) and in the Financial Times Ranking of Fastest-Growing Companies in the Americas three times in a row (2021-2023). In 2022, it has also been awarded the prestigious Crain’s FAST 50 award of fastest-growing companies in New York.

  • Address

    750 Lexington Avenue 9th Floor 10022 New York, NY

  • Website

    https://www.wellbots.com/

  • Category

    Household appliances

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Customer reviews

  • 5 / 5
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    Great price and fast shipping.

    Review of , following an experience of by STEPHANIE A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Fast shipping

    Review of , following an experience of by MARK E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Wonderful customer service, quick responses

    Review of , following an experience of by WILLIE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The site was very easy to use. The prices were competitive, shipping was prompt. Product is working great!

    Review of , following an experience of by NEWELL A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The ease of which to order and the efficacy in receiving my product.

    Review of , following an experience of by ART F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I am very satisfied with the service I got. The product I order works well. My order was shipped out in a timely fashion and securely packaged and shipped . Thank you Wellbots team.

    Review of , following an experience of by JAZLYN W. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    I deducted one start due to delivery delay and almost more because once I started calling, I felt like I did not get a real answer. I was told the product was sold out and delayed even though it showed in stock on the website the entire time. I was told it would be shipped out the Wednesday after my order was supposed to be shipped out and it wasn't. Other than that issue everything was great. It was easy to order and I love the product now that I have it!

    Review of , following an experience of by DALLAS B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I was very happy with the service I received from Wellbots. The product arrived in good condition, on time, and at a great price. Ditto for the few accessories I bought with the main unit.

    Review of , following an experience of by WAVA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Pretty impressive product. I am normally pretty skeptical of buying things online. My husband and I really wanted to try this product since we have a beagle that sheds a lot. This was a lifesaver. Highly recommend this product. It really does work!!!

    Review of , following an experience of by ARLO R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Works great on incline, cleans sides of pool, does not do steps, comes to side to be retrieved. I'm 70 is a little heavy but I manage to retrieve it from pool. Cleans up easy. Plenty of line never tangles. Not sure why it's not mentioned on best pool cleaners because I think it would rate # 1 in its price range. Only have had it for less than a month it picks up leaves and dust that looks like mud with no problem

    Review of , following an experience of by KALEB D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Completely satisfied with the order process, delivery and quality of our pool bot(Dolphin Nautilus). We will use WELLBOTS again

    Review of , following an experience of by CODY M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    great

    Review of , following an experience of by REYNOLD S. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Overall, I am happy with my first experience shopping with Wellbots. They contacted me to let me know that the order I placed was on back order, and while it took longer than I had originally anticipated, the competitive pricing made it worth the wait. I am happy to shop with wellbots in the future. Simply because it’s nice to see another company in a space dominated by the “the other guy” and I’m happy to give my business to smaller vendors when I can.

    Review of , following an experience of by DELILAH W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I had no problems with my first shopping experience or the delivery of my order!

    Review of , following an experience of by LETITIA O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Had a snafoo in delivery service but Elliott was on it. Very happy to do business and looking forward to using my portable refrigerator/freezer!

    Review of , following an experience of by TYREEK B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    When I first made my purchase, I was not sure familiar with this site nor had I purchase anything before but the price for the item I selected was lower than anybody else out there worried there might not be in stock instead, I discovered it was shipped extremely quickly I am very pleased and now I’ve made a second major purchase from the site

    Review of , following an experience of by YVONNE T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I was looking to purchase a sea scooter and ran across this website and they had a great deal on there sea scooters. I eventually bought two of them. Actually talked to one of their sales reps and she was was great. Answered all my questions. I will certainly use them again and would recommend that anyone looking for electric devices give them a call. Nice to call and actually have someone answer who is willing to help with your needs.

    Review of , following an experience of by ELIZABETH B. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    user friendly

    Review of , following an experience of by GARNETT M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I'm very pleased with my purchase. It's works great and the wellbots experience is great. I already owned the unit already and had it for 2 years, thought it would be nice to have 2 thanks

    Review of , following an experience of by BENTON S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great price for a great product the SuperCap 2+ is amazing

    Review of , following an experience of by JUDD B. *

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  • 5 / 5
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    Great , fast shipping received in 3 days

    Review of , following an experience of by FLOSSIE A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The item I order was out of stock and ended up purchasing a different item instead. The support team handled the order exchanged very well their communications were prompt and useful - Happy with the new item .. so far.

    Review of , following an experience of by AMALIA H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great products, fast delivery, very reasonable prices. Elliot rocks!

    Review of , following an experience of by NICKOLAS W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Service was good, shipping was prompt and product works as advertised

    Review of , following an experience of by VINCENT D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    This was an order cancelation. It was very quick and efficient. I had to cancel the order because my needs changed, but customer service promptly responded and refunded my charge

    Review of , following an experience of by JAKE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    So easy to order from the website. Great description of the items. Fast shipping and boxed up safely. Just ordered another solar generator!

    Review of , following an experience of by ELEANORA B. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    The deal and the service was ok

    Review of , following an experience of by LEOPOLD B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Got what I ordered. Came nicely packed, arrived on time.

    Review of , following an experience of by MITCHEL R. *

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  • 4 / 5
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    Great price. Shipping could have been a bit faster. But otherwise very satisfied.

    Review of , following an experience of by MABELLE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I like it it’s very useful for to take to work and home and other things like shopping or going to visit friends or just cruiseing around town I enjoy riding it thank you for your delivery I appreciate have a good day take care see you soon

    Review of , following an experience of by CHARLENE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Fast shipping. Kept me informed. Fantastic price!

    Review of , following an experience of by JARRED U. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Wellbots was on the spot and shipped very quickly. I would definitely recommend them to a friend.

    Review of , following an experience of by CADEN M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very thankful for this company...glad to have purchased ecoflow delta pro..will be trying out the smart generator when the power kicks of.......gotta prepare.........well bots delivered for me!

    Review of , following an experience of by KAELYN B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I ordered a PureWash unit. I looked at other places, but Wellbots gave me better information and a better price. It was shipped very fast, well packed and complete. I'm glad I chose Wellbots for the purchase.

    Review of , following an experience of by ALFONZO B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Wellbots has been my go-to website for many important purchases over the last year. I recently moved into a new home and Wellbots has helped me become more energy independent with great deals on Ecoflow products to pool vacuums that have made pool cleaning seamless. I appreciate the great customer service I have received when needed and the prices are always highly competitive. I will continue to shop here more in the future.

    Review of , following an experience of by ARJUN C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good price fast shipping

    Review of , following an experience of by GUISEPPE B. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    Received the item (ear phones) but hey do not work

    Review of , following an experience of by MINNIE W. *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
    Flag

    Hello, I am sincerely sorry to hear that. I am discovering this issue as I am reading your review. Have you tried to reached out to our customer service ? I cannot find any request from you. Next time, please simply contact us by chat, phone or by sending an email to support@wellbots.com our customer service team is always happy to help and fix the issue as quickly as they can. Kind regards The Wellbots Team

  • 5 / 5
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    Best prices around by quite a bit delivery time frame was acceptable but the difference in prices the number one deciding factor they were way way cheaper I'll order from them again John

    Review of , following an experience of by RACHAEL R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very prompt n package as it was expected to be

    Review of , following an experience of by DAYTON G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Wellbots has the number one products at a great price. The service is great and delivery is on time no issues.

    Review of , following an experience of by TEAGAN C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I like dealing with wellbots because their Chat section works great and they seem to know what they are talking about. Shipping is a little on the slow side. RSSR

    Review of , following an experience of by MAGDALEN K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The best place for dronrs6 If well-attended sells it they stick by it.! Am currently getting ready for my second order .. they are the best and only place that has earned my trust, and thus my loyalty and business

    Review of , following an experience of by MERLIN K. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Still have not opened the box....

    Review of , following an experience of by THOMAS B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I recently had the pleasure of shopping on Wellbots and overall, I had a positive experience. The website was user-friendly and easy to navigate, allowing me to find the products I was looking for without any hassle. The checkout process was smooth, and I appreciated the various payment options available. One aspect that impressed me was the wide range of products offered by Wellbots. They had a great selection of tech gadgets and smart devices, making it a one-stop shop for all my tech needs. The product descriptions were detailed and informative, helping me make informed decisions about my purchases. Shipping was prompt and my items arrived in excellent condition. The packaging was sturdy, ensuring the safety of the products during transit. I also received regular updates and tracking information, which added to my peace of mind. Customer service was responsive and helpful. I had a question regarding one of the products, and their support team promptly addressed my concerns, providing me with the information I needed. One area that could be improved is the availability of more discounts and promotions. While the prices were reasonable, it would have been great to see more deals or loyalty programs to reward frequent shoppers. Overall, my experience with Wellbots was positive, and I would certainly consider shopping with them again in the future. Their wide range of products, user-friendly website, efficient shipping, and helpful customer service left me satisfied with my purchase Regards Saty

    Review of , following an experience of by TOMMIE K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Best price online, fast shipping, and correct order Everything a shopper wants in a store.

    Review of , following an experience of by LEO R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Reliable with great prices and specials

    Review of , following an experience of by MAURICIO P. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    A partial order of two each Delta Pro's and two solar panels arrived to my surprise after only three days. I used the GOOD rating because my order has yet to be completed and I wasn't being kept informed as to the status of my remaining items in my order. But every item received were in great shape, no damage at all. I plan in the future to add to the foundation that I started with and I found zero reasons not to use WellBots to do so!

    Review of , following an experience of by LEIF B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Fast shipping, packed well and product works great- is just as advertised.

    Review of , following an experience of by ELEANORE H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great service and quick delivery. Product is awesome!

    Review of , following an experience of by MARINA M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Fast delivery. But I wanted to order another Delta Mini yesterday on the Father's Day 50% off special, but was not able to get your sot working!

    Review of , following an experience of by DEE S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Love the pool vacuum. Works well and makes keeping the pool clean super fast and easy!

    Review of , following an experience of by CEDRICK J. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    Information given regarding availability and shipping is inaccurate. Very stressful, and will not order again

    Review of , following an experience of by GERSON H. *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
    Flag

    Hi, Thanks for your review We are very sorry for the delay in shipping that you have experienced. Be sure, our team always strive to ship the orders as soon as possible. Kind regards, The Wellbots Team

  • 5 / 5
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    Easy to find product. Quickly shipped.

    Review of , following an experience of by ASHTYN S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy ordering process, shipped quickly, and everything worked as expected. Thanks!

    Review of , following an experience of by AFTON J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy and fast shipping.

    Review of , following an experience of by JOSE T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    My pool cleaner power supply was shipped quickly. It came well packaged and works great! I could not be happier!

    Review of , following an experience of by KELSIE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Order was quick and easy. The items were shipped faster than expected.

    Review of , following an experience of by MAY C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent place to shop!

    Review of , following an experience of by MISTY O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Awesome service

    Review of , following an experience of by NEAL L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent delivery.

    Review of , following an experience of by JUVENAL B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Was packed very well so no damage would reorder with them again

    Review of , following an experience of by BETTE G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I ordered a power supply at the beginning of March. due to my failure to properly explain the power unit's light were not properly lighting up, Wellbots lost a week pursuing a claim with the manufacturer to exchange my unit. Wellbots got a bit of a run around and is still getting it from the manufacturer as they have not sent me a new unit yet. Wellbots, has been wonderful to deal with and put up with my lack of patience more than once. It is a wonderful company and one I recommend. They did give me an option to receive a refund, but I want to power supply to run my pool vacuum and they have been in my corner every step of the way.

    Review of , following an experience of by LIAM R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Amazing customer service and quick shipping. Who could ask for anything more?! Will be a return customer for sure! Would recommend to anyone!

    Review of , following an experience of by RUBY R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good prices, good Cashback program, and timely delivery.

    Review of , following an experience of by WELLINGTON Y. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I recieved the pet vac very quickly and used it to cut my Australian shepard. Worked very well and mzde minimal mess. Could have used a bigger one since I had to dump the clippings quite offten be ause of long thick coat. But it did the job and I really like it. Brushed my short haird dog and also was quite pleased. Both with comb amd brush to vacume her off

    Review of , following an experience of by ALLAN R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very pleased on all levels. Thank you

    Review of , following an experience of by MANUEL K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I had a good experience ordering through wellbots.com.

    Review of , following an experience of by MARLENE O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great all around experience. Customer service reps are very helpful with inquiries. Will shop here again.

    Review of , following an experience of by KEYON T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    great company

    Review of , following an experience of by JEROD R. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Pretty good overall. I haven't used the product yet but cant wait to do so! Boxes received over a three day period, but UPS delivery announcement were precise! Thanks

    Review of , following an experience of by ALEJANDRA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very easy to find and compare different items. Delivery was fast and on time.

    Review of , following an experience of by LLEWELLYN M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Customer service was great

    Review of , following an experience of by ANAIS K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Customer Service was fast with their response, shipping was super quick. Best Warranty offering for e-bikes across the web. I would definitely purchase from Wellbots again.

    Review of , following an experience of by OKEY H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Processing and shipping was quick. Received my purchase with no issues!

    Review of , following an experience of by JUNIOR Z. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    most are good. No shipment tracking on website. I had to check with customer service for tracking

    Review of , following an experience of by LORENA B. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    Product was out of stock, even though it showed up as available. They processed my payment but never shipped. I had to dispute the charges with my credit card company.

    Review of , following an experience of by ALEJANDRA K. *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
    Flag

    Hello, We apologise for this logistical error with our inventory level. At Wellbots, we do not have the technical ability to charge your card upon shipping, instead your card is charged upon ordering. Please be assured that we have absolutely no intention of holding onto your money any longer than you should desire. Our apologies once again for this occurrence. All the best The Wellbots Team

  • 4 / 5
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    Service and delivery was very good. Still can’t get the mobile app to connect.

    Review of , following an experience of by CAROLYN W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Always great service.

    Review of , following an experience of by MONA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy checkout and fast shipping.

    Review of , following an experience of by BRANDT H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Liked the cite

    Review of , following an experience of by ELECTA C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Product was cheaper than on Amazon and was on time!

    Review of , following an experience of by TYSHAWN W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    We like this devise.

    Review of , following an experience of by ANTWON S. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Great prices, fast shipping

    Review of , following an experience of by JOSH M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I love it. As the dog momma to an older boy, I no longer need to put him the stress of going out to a groomer. He looks good and it is so easy to use The motor isn’t to loud so he didn’t mind the trim.

    Review of , following an experience of by RICHMOND J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Nice

    Review of , following an experience of by HAVEN H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    EXCEPTIONAL SERVICE. The Wellbots Team went above and beyond for me. Thank you SO MUCH!! I highly recommend Wellbots, they treated me like a VIP

    Review of , following an experience of by DEMARCUS B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I did received my order on time every things was fine but the charging cable was not sent I'm not sure why for that reason I have not yet use my product where by I informed the sale representative my intention of using the units off grid over sea in west Africa and that was very dispointing

    Review of , following an experience of by MAURINE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    good product, definitely a necessity

    Review of , following an experience of by CHEYENNE O. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    I'm only giving it three stars because the package came in a used condition.

    Review of , following an experience of by GRAHAM B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Arrived fast and work well

    Review of , following an experience of by ESTELLA B. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    It's been over a week and my item still hasn't been shipped. Way to slow. I won't order from this site again

    Review of , following an experience of by FLO S. *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
    Flag

    Hi We are very sorry for the delay in shipping that you have experienced. Be sure, our team always strives to ship the orders as soon as possible. I see a full refund has been issued on your account. Kind regards, The Wellbots Team

  • 5 / 5
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    Ordered on Thursday, delivered on Sunday. Everything appeared in perfect shape and one week after they arrived, we lost power for several hours. Helped keep the lights on during that time.

    Review of , following an experience of by VERNON V. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    Horrible at shipping in a timely manner.

    Review of , following an experience of by ARIELLE S. *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
    Flag

    Hello, We are very sorry for the delay in shipping that you have experienced. Be sure, our team always strives to ship the orders as soon as possible. I am glad the warehouse was able to ship your order on March 22. Kind regards, The Wellbots Team

  • 5 / 5
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    The bike is really nice. The only adjustment is the seat. I’d like the back removed so I can scoot back a bit for posture and comfort.

    Review of , following an experience of by RAHEEM Z. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Fantastic customer service and a lot of good consulting when trying to set up a home project. They were accurate and better priced than most other sites and offered personal attention to help me put together what I needed.

    Review of , following an experience of by ESTHER P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Wellbots is one of the best companies to order from. I have made several orders and each one has gone smoothly. Items are packaged well and arrive quickly.

    Review of , following an experience of by PIERCE H. *

    *Pseudonymized data at the request of the author

  • 1 / 5
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    I contacted Wellbots a week ago with a problem with my purchase. I sent an email and left my phone number. I haven’t received an email or phone call.

    Review of , following an experience of by JED G. *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
    Flag

    Hello Robert, We sincerely apologize to hear that. We sent you an email on Monday ( March 27 ) saying we contacted the support team. Since it is a specific request, please allow some time for our team to take care of it. Thanks for your patience All the best The Wellbots Team

  • 5 / 5
    Edit Flag

    Great value, great communication, fast shipping. Ticks all the boxes!

    Review of , following an experience of by ALICIA B. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Ok, but the shipping box was stupid mega big, but maybe that was not their fault but the original sender (Google)

    Review of , following an experience of by STEPHANY C. *

    *Pseudonymized data at the request of the author

Reviews displayed in chronological order