Customer reviews for watsons.com

Customer reviews

• 5 / 5

  

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  Always stock good products, website search capability could use some improvement though

  Review of 4/26/24, following an experience of 4/26/24 by MIKE A.

• 5 / 5

  

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  Great!

  Review of 4/26/24, following an experience of 4/26/24 by LETITIA G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great experience! Website is extremely easy to navigate.

  Review of 4/26/24, following an experience of 4/26/24 by BRIAN A.

• 5 / 5

  

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  Pool school is always a great time to get great deals on supplies for the summer! I appreciate the chat option for any questions you may have.

  Review of 4/26/24, following an experience of 4/26/24 by APRIL A.

• 5 / 5

  

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  Look forward to pool school every year. I also love that I have an accessory store near by.

  Review of 4/26/24, following an experience of 4/26/24 by JACKIE A.

• 5 / 5

  

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  So easy to order online.

  Review of 4/26/24, following an experience of 4/26/24 by JENNIFER A.

• 5 / 5

  

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  Received my order the next day

  Review of 4/26/24, following an experience of 4/26/24 by ROCHELLE A.

• 5 / 5

  

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  It was great

  Review of 4/26/24, following an experience of 4/26/24 by HOWELL L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love ordering online and picking up in the store. The staff are always so friendly

  Review of 4/26/24, following an experience of 4/26/24 by TRACY A.

• 5 / 5

  

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  Great

  Review of 4/26/24, following an experience of 4/25/24 by ALEJANDRO A.

• 5 / 5

  

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  It was easy to find what i was looking for with my above ground pool. I always shop the pool school sales to get a head start on my pool chemical and supply purchases.

  Review of 4/26/24, following an experience of 4/26/24 by SCOTT A.

• 5 / 5

  

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  Very friendly and fast service. Always have items in stock.

  Review of 4/26/24, following an experience of 4/25/24 by MARQUISE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love Watsons, I am ready to stop paying someone to open my pool and do it myself!

  Review of 4/26/24, following an experience of 4/25/24 by TINA A.

• 4 / 5

  

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  Easy to order and price is reasonable. Selection is abundant.

  Review of 4/26/24, following an experience of 4/25/24 by JAMESON B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Site was easy to use

  Review of 4/26/24, following an experience of 4/25/24 by PAM A.

• 5 / 5

  

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  Quick oder filament

  Review of 4/26/24, following an experience of 4/25/24 by RAUL C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great prices on all the spa stuff I need and ships in a timely manner

  Review of 4/26/24, following an experience of 4/25/24 by KARYN A.

• 4 / 5

  

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  Good place to shop at for pool supplies.

  Review of 4/26/24, following an experience of 4/25/24 by JASON A.

• 5 / 5

  

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  Good

  Review of 4/26/24, following an experience of 4/25/24 by SANDRA A.

• 5 / 5

  

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  Super easy online shopping process. Best deals anywhere on pool supplies.

  Review of 4/26/24, following an experience of 4/25/24 by NICOLE ST CLAIR A.

• 5 / 5

  

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  Love watsons always very helpful

  Review of 4/26/24, following an experience of 4/25/24 by LESLIE A.

• 5 / 5

  

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  I have always had a wonderful experience shopping with Watson's whether it's online or in store.

  Review of 4/26/24, following an experience of 4/25/24 by CHRYS A.

• 5 / 5

  

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  They are always so friendly when I go into the store.

  Review of 4/26/24, following an experience of 4/25/24 by ALYC A.

• 5 / 5

  

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  Pool School prices are the best anywhere. Great products and easy online shopping.

  Review of 4/26/24, following an experience of 4/25/24 by NICK A.

• 5 / 5

  

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  Great

  Review of 4/26/24, following an experience of 4/25/24 by ADELLE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Watson's has provided us with exceptional service after installing our pool. We installed our first pool last year and they have answered all of our "first-time pool owner" questions. Their Pool School and Saturday morning pool classes are extremely helpful!

  Review of 4/26/24, following an experience of 4/25/24 by KIM A.

• 4 / 5

  

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  Overall good experience for pool supplies and chemicals. Install was a bit of an issue but installers are not watson employees.

  Review of 4/26/24, following an experience of 4/25/24 by MARLEE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very good pricing and customer service

  Review of 4/26/24, following an experience of 4/25/24 by EVA A.

• 4 / 5

  

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  Online ordering easy and precise.

  Review of 4/26/24, following an experience of 4/25/24 by KATHY A.

• 5 / 5

  

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  Good Prices and easy to use website.

  Review of 4/26/24, following an experience of 4/25/24 by TIM VEERKAMP A.

• 5 / 5

  

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  Always an excellent experience

  Review of 4/26/24, following an experience of 4/26/24 by CHIS A.

• 4 / 5

  

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  I wish there were more options for those just outside the local areas. But we've been loyal Watsons customers for 15 years.

  Review of 4/26/24, following an experience of 4/25/24 by SERAI A.

• 5 / 5

  

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  I love Watsons

  Review of 4/26/24, following an experience of 4/25/24 by FABIOLA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast service for receiving pool products!

  Review of 4/26/24, following an experience of 4/25/24 by ISABEL P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I have never had a bad experience and staff is very willing to help. I highly recommend to everyone with pool questions regarding chemicals.

  Review of 4/26/24, following an experience of 4/25/24 by JOCELYN HICKMAN A.

• 5 / 5

  

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  Watson's is ALWAYS our go to for pool/spa chemicals and supplies to make our summer full of family and friends and entertaining!! Kevin, at the Florence store is the ultimate BEST in sales and customer service!!! We bought our pool at least 8 years ago and to this very day, he still remembers our faces when we walk through the door!! Highly recommend that location for ALL of your pool/spa needs!! Tell Kevin we sent you!!!

  Review of 4/26/24, following an experience of 4/25/24 by BECKY A.

• 3 / 5

  

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  Tried ordering discounted product during Pool School, but product was not available to ship to my location without offering any explanation. Frustrating.

  Review of 4/25/24, following an experience of 4/25/24 by BARTON H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Website is easy to use.

  Review of 4/25/24, following an experience of 4/24/24 by TINA A.

• 5 / 5

  

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  I ordered chemicals before work, selected local delivery, and was shocked when I came home to a box on my porch after work. Now that is what I call service!

  Review of 4/25/24, following an experience of 4/25/24 by BRITTANY A.

• 5 / 5

  

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  Very good

  Review of 4/25/24, following an experience of 4/25/24 by REAGAN F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great customer service.

  Review of 4/25/24, following an experience of 4/25/24 by AUDREY A.

• 5 / 5

  

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  EASY ORDERING

  Review of 4/25/24, following an experience of 4/24/24 by JOHNNA A.

• 5 / 5

  

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  Easy to navigate online ordering

  Review of 4/25/24, following an experience of 4/24/24 by CHRIS A.

• 3 / 5

  

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  Watsons provides good help for pools. High pressure sales at times. I have started to purchase online.

  Review of 4/25/24, following an experience of 4/24/24 by KYLE VAN METER A.

• 5 / 5

  

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  Great store! Friendly and helpful staff!

  Review of 4/25/24, following an experience of 4/25/24 by THERESA A.

• 4 / 5

  

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  We’ve always received great customer service from Watsons. We recommend them to anyone having a pool installed.

  Review of 4/25/24, following an experience of 4/25/24 by SARA A.

• 5 / 5

  

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  I appreciate the Pool School savings with easy, fast ordering online. Always excellent customer service in the Louisville store.

  Review of 4/25/24, following an experience of 4/25/24 by ALVINA N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I Love Watsons and I bought my pool in 2012 from Watsons. Since that date, I buy all my chemicals and anything else I need or want for my pool. Excellent products and service. I Love Watsons!!!

  Review of 4/25/24, following an experience of 4/25/24 by THERESA A.

• 5 / 5

  

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  Online order was easy. Ordered Frog ease replacement.

  Review of 4/25/24, following an experience of 4/24/24 by KIRA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I Love Watsons , pool school is awesome.

  Review of 4/25/24, following an experience of 4/25/24 by SANDRA MEYER A.

• 5 / 5

  

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  Love our pool and have always had great service from Watson's.

  Review of 4/25/24, following an experience of 4/25/24 by DORRIS D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I've always had a great experience (in-store and online) since we purchased our Bullfrog spa, over 5 years ago!

  Review of 4/25/24, following an experience of 4/24/24 by JEFF A.

• 4 / 5

  

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  Very easy to order online

  Review of 4/25/24, following an experience of 4/24/24 by SUSIE A.

• 5 / 5

  

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  Easy to order, fast.

  Review of 4/25/24, following an experience of 4/25/24 by TAYLOR A.

• 5 / 5

  

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  Very easy to order products

  Review of 4/25/24, following an experience of 4/25/24 by MICHELLE A.

• 5 / 5

  

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  Convenient and better pricing

  Review of 4/25/24, following an experience of 4/25/24 by KRISTINA A.

• 5 / 5

  

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  My experience was wonderful! The online ordering was very easy and any questions I texted were answered promptly!

  Review of 4/25/24, following an experience of 4/24/24 by CINDY A.

• 4 / 5

  

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  I don’t understand why Grand Rapids never has the pool closing kits but other stores around me like Kalamazoo do. Now I will have to pay full price in August

  Review of 4/25/24, following an experience of 4/24/24 by STACI JAWORSKI A.

• 4 / 5

  

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  On line ordering was easy but not fast it kept glitching and I had to keep refreshing site and trying to login it like froze up so I had to open new tab and redo in order to place my order. Other thing is for the live stream pool school giveaways if you win something I think you guys should reach out to that person letting them know

  Review of 4/25/24, following an experience of 4/24/24 by RUTH R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love being able to order online and just go to the store and pick up my order. Especially when they have a big cell going on

  Review of 4/25/24, following an experience of 4/24/24 by CHERYL FRANKLIN A.

• 5 / 5

  

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  Excellent service and very polite

  Review of 4/25/24, following an experience of 4/24/24 by FRANK A.

• 4 / 5

  

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  Everything went well.

  Review of 4/25/24, following an experience of 4/24/24 by DAVE A.

• 4 / 5

  

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  Watson's is a great stop for recreational funiture, supplies, etc.

  Review of 4/25/24, following an experience of 4/24/24 by AMY A.

• 5 / 5

  

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  The ordering process was very easy. All my guestions that I texted were answered efficiently and everyone was very friendly. Great Experience!

  Review of 4/25/24, following an experience of 4/24/24 by CINDY A.

• 5 / 5

  

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  Great! Other than it wouldn't complete my order when I was signed in to my account. So I had to checkout as a guest.

  Review of 4/25/24, following an experience of 4/24/24 by JANIS B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Wonderful products and staff

  Review of 4/25/24, following an experience of 4/24/24 by CALEB A.

• 5 / 5

  

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  Pool School saves me a bunch of mula.

  Review of 4/24/24, following an experience of 4/23/24 by PATRICIA A.

• 4 / 5

  

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  Easy on line check out

  Review of 4/24/24, following an experience of 4/24/24 by DAVID A.

• 5 / 5

  

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  I’ve always had a good experience from Watson, I bought a pool in 2021 and buy all my chemicals and pool accessories from Watsons

  Review of 4/24/24, following an experience of 4/24/24 by LISA A.

• 5 / 5

  

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  Love shopping Watson's for all of my swimming pool needs!

  Review of 4/24/24, following an experience of 4/23/24 by STEPHANIE A.

• 4 / 5

  

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  Pool school order form was not easy to navigate. definitely not as easy as last year, plus in store pickup was not an option for my local Watson store this year.

  Review of 4/24/24, following an experience of 4/24/24 by DAN A.

• 4 / 5

  

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  Watson Pool, Dayton Ohio sales associates were helpful in store and by phone.

  Review of 4/24/24, following an experience of 4/24/24 by CHERYL A.

• 5 / 5

  

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  Easy website to use for ordering pool chemiclas during Pool School when we were still in Florida!

  Review of 4/24/24, following an experience of 4/24/24 by PAUL A.

• 5 / 5

  

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  Very satisfied with everything we have purchased, and when have questions.

  Review of 4/24/24, following an experience of 4/24/24 by WARD B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good customer service and quality products.

  Review of 4/24/24, following an experience of 4/24/24 by HAYLIE L. *

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• 5 / 5

  

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  Everything was great. Fast service

  Review of 4/24/24, following an experience of 4/24/24 by ENOCH G. *

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• 5 / 5

  

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  It was so easy to purchase our pool chemicals online and then pick them up at the store when the text me when there ready... so convenient!!!

  Review of 4/24/24, following an experience of 4/24/24 by JOSEPH A.

• 4 / 5

  

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  Disappointed about the lack of delivery which I've used in the past years with my Pool School order and the pick-up location. Florence is convenient for us, Sharonville not so much. :-(

  Review of 4/24/24, following an experience of 4/23/24 by BEV A.

• 5 / 5

  

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  Easy to order. Keep a good inventory of products that you need to maintain a pool or spa. Sales people are well trained on products and are always available if you need help. Over all it’s a first class retailer. I would recommend.

  Review of 4/24/24, following an experience of 4/23/24 by JANE A.

• 5 / 5

  

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  Online ordering is extremely easy and it takes less than 5 minutes to pick up at the store

  Review of 4/24/24, following an experience of 4/23/24 by CATHY A.

• 5 / 5

  

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  Great prices!

  Review of 4/24/24, following an experience of 4/23/24 by CATINA A.

• 5 / 5

  

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  We have had a Great experience at Watson’s. Everyone has been helpful and easy to work with. They stand behind their products. We had a couple small issues with a scratch / dent upon delivery. Watson’s promptly resolved the problems.

  Review of 4/24/24, following an experience of 4/23/24 by CAROLE A.

• 5 / 5

  

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  Easy ordering experience.

  Review of 4/24/24, following an experience of 4/23/24 by GARY A.

• 5 / 5

  

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  Love Watsons and pool school

  Review of 4/24/24, following an experience of 4/23/24 by PATTY A.

• 5 / 5

  

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  Easy to order and PayPal makes it fast.

  Review of 4/24/24, following an experience of 4/23/24 by WILLIAM SNAPE A.

• 4 / 5

  

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  fine

  Review of 4/24/24, following an experience of 4/23/24 by LISETTE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  fast and easy

  Review of 4/24/24, following an experience of 4/23/24 by MIKE A.

• 5 / 5

  

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  Dealt with online as well as in store very professional very efficient and if any problems occurred resolve quickly. Recommended numerous times to others

  Review of 4/24/24, following an experience of 4/23/24 by BARBIE A.

• 5 / 5

  

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  Seamless order process

  Review of 4/24/24, following an experience of 4/23/24 by KIMBERLEE A.

• 5 / 5

  

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  Easy and quick

  Review of 4/24/24, following an experience of 4/23/24 by JUDI A.

• 5 / 5

  

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  I always have a good experience shopping online and in-store at Watsons.

  Review of 4/24/24, following an experience of 4/23/24 by SONYA A.

• 5 / 5

  

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  The staff was very friendly and we found the store to have a great selection.

  Review of 4/24/24, following an experience of 4/23/24 by LAURA F A.

• 5 / 5

  

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  very efficient

  Review of 4/24/24, following an experience of 4/23/24 by BRIAN A.

• 5 / 5

  

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  Easy...

  Review of 4/24/24, following an experience of 4/23/24 by BILL ROBERTS A.

• 4 / 5

  

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  Great experience!

  Review of 4/24/24, following an experience of 4/23/24 by JASON A.

• 5 / 5

  

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  Always a great experience at Watson’s!

  Review of 4/24/24, following an experience of 4/23/24 by BRENNAN R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good no issues

  Review of 4/24/24, following an experience of 4/23/24 by JACQUELYN K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast And easy order

  Review of 4/23/24, following an experience of 4/22/24 by MIKE A.

• 5 / 5

  

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  Great

  Review of 4/22/24, following an experience of 4/21/24 by AMANDA A.

• 5 / 5

  

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  Everyone is very helpful and easy to work with.

  Review of 4/21/24, following an experience of 4/20/24 by CAROLE A.

Reviews displayed in chronological order