Customer reviews for us.peugeot-saveurs.com

Customer reviews

• 5 / 5

  

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  Smooth and easy

  Review of 7/7/22, following an experience of 5/29/22 by A A. *

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• 5 / 5

  

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  Super easy to order and use your website. Also received my order very quickly. Best of all I LOVE my pepper and salt grinders! Who knew one could fall in love with a simple grinder!??

  Review of 7/7/22, following an experience of 5/26/22 by A A. *

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• 5 / 5

  

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  Great

  Review of 7/7/22, following an experience of 5/8/22 by A A. *

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• 5 / 5

  

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  The website is user friendly and easy to navigate

  Review of 7/7/22, following an experience of 6/20/22 by A A. *

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• 5 / 5

  

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  I like the quality products.

  Review of 6/22/22, following an experience of 6/10/22 by A A. *

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• 5 / 5

  

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  Good website. Arrived quickly.

  Review of 6/20/22, following an experience of 6/8/22 by A A. *

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• 5 / 5

  

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  Josh was absolutely superb in handling our inquiry. The new wet salt mill arrived promptly and with no hassle. Please commend him for me. Thank you!

  Review of 6/19/22, following an experience of 4/28/22 by A A. *

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• 5 / 5

  

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  Super easy to navigate. Shipped quickly.

  Review of 6/16/22, following an experience of 5/15/22 by A A. *

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• 4 / 5

  

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  On time and as ordered. The blue was more of a blue-green, but it was fine.

  Review of 6/15/22, following an experience of 6/1/22 by A A. *

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• 5 / 5

  

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  Quick delivery; excellent product!

  Review of 6/12/22, following an experience of 5/29/22 by A A. *

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• 5 / 5

  

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  I received my order quickly and am very happy with my purchase.

  Review of 6/12/22, following an experience of 5/29/22 by A A. *

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• 4 / 5

  

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  Prompt delivery. Have not used it as yet, but hope to in the near future

  Review of 6/12/22, following an experience of 5/30/22 by A A. *

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• 3 / 5

  

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  The site was easy to navigate and place order. I received a defective pepper mill and contacted the customer service. The first customer service rep was not very friendly and was quite rude. However, I then got contacted by two other service reps and they were wonderful to work with. They sent me a replacement item right away!! Overall the electric pepper mill works wonderfully. No complaints there

  Review of 6/12/22, following an experience of 5/31/22 by A A. *

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• 5 / 5

  

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  Do easy to order...

  Review of 6/8/22, following an experience of 5/6/22 by A A. *

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• 5 / 5

  

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  Everything was great except that it was delisting the wrong address.

  Review of 6/8/22, following an experience of 5/27/22 by A A. *

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• 5 / 5

  

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  Site was easily navigated. Delivery was very fast.

  Review of 6/6/22, following an experience of 5/26/22 by A A. *

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• 5 / 5

  

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  I love my electric salt and pepper mills. They work so well and are beautiful! Ordering was easy on the website and shipping was pretty quick once they had them back in stock.

  Review of 6/6/22, following an experience of 5/6/22 by A A. *

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• 5 / 5

  

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  Smooth experience.

  Review of 6/5/22, following an experience of 5/3/22 by A A. *

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• 5 / 5

  

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  As promised!

  Review of 6/4/22, following an experience of 5/22/22 by A A. *

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• 5 / 5

  

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  Great service overall.

  Review of 6/3/22, following an experience of 5/22/22 by A A. *

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• 5 / 5

  

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  quick service

  Review of 6/3/22, following an experience of 5/18/22 by A A. *

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• 5 / 5

  

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  everything went well. easy to find what i wanted. arrived in a timely fashion. should have ordered a salt grinder as well. i will be back! thanks

  Review of 6/3/22, following an experience of 5/2/22 by A A. *

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• 5 / 5

  

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  From my order to its delivery, everything went perfectly…. I highly recommend this company. Helen MF

  Review of 5/28/22, following an experience of 5/6/22 by A A. *

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• 4 / 5

  

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  Website was good,

  Review of 5/28/22, following an experience of 5/14/22 by A A. *

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• 5 / 5

  

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  An excellent choice and I will purchase the spices from this site because of the quality of them.

  Review of 5/28/22, following an experience of 5/5/22 by A A. *

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• 5 / 5

  

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  Fast shipping with very nice packaging and great products, made in France so not cheap but a great value because designed to may a lifetime. Their spices are also very fresh and well sourced.

  Review of 5/28/22, following an experience of 5/8/22 by A A. *

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• 5 / 5

  

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  Order was messed up with the Mother's Day discount code. Last minute another discount code for less was inserted into my order, so I cancelled and reentered, and the discount was accepted. I found that disconcerting and strange.

  Review of 5/28/22, following an experience of 5/6/22 by A A. *

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• 5 / 5

  

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  Fast efficient order and deliver

  Review of 5/28/22, following an experience of 5/9/22 by A A. *

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• 5 / 5

  

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  The salt and pepper grinders are very good quality with a very even grind especially for the pepper mill. Delivery was very fast and well packaged.

  Review of 5/28/22, following an experience of 5/12/22 by A A. *

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• 5 / 5

  

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  Excellent. Très facile.

  Review of 5/28/22, following an experience of 5/13/22 by A A. *

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• 5 / 5

  

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  very good service!

  Review of 5/28/22, following an experience of 5/10/22 by A A. *

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• 5 / 5

  

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  easy to order, fast service.

  Review of 5/28/22, following an experience of 5/3/22 by A A. *

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• 5 / 5

  

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  Very simple ordering process. Quick processing and delivery.

  Review of 5/28/22, following an experience of 4/30/22 by A A. *

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• 5 / 5

  

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  Perfect grinders. Salt, Black and White, one for each. Thanks very much.

  Review of 5/28/22, following an experience of 4/19/22 by A A. *

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• 5 / 5

  

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  I finally bought pepper mills with a sense that I needed to step it up a notch with some class within my kitchen and I was not wrong with my decision.

  Review of 5/28/22, following an experience of 5/5/22 by A A. *

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• 5 / 5

  

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  Awesome. Easy to order and quick delivery.

  Review of 5/28/22, following an experience of 5/5/22 by A A. *

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• 5 / 5

  

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  Excellent quality of all the products I have purchased! Adds joy to the kitchen!

  Review of 5/28/22, following an experience of 5/1/22 by A A. *

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• 5 / 5

  

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  Website was easy to use.

  Review of 5/25/22, following an experience of 4/10/22 by A A. *

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• 2 / 5

  

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  I received a defective item and have been waiting a month for its replacement.

  Review of 5/25/22, following an experience of 4/8/22 by A A. *

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• 5 / 5

  

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  No problems.

  Review of 5/10/22, following an experience of 4/8/22 by A A. *

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• 5 / 5

  

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  Quality products and Fast shipping what more could you want?!?

  Review of 5/9/22, following an experience of 4/27/22 by A A. *

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• 5 / 5

  

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  Site navigation was a breeze.

  Review of 5/8/22, following an experience of 4/6/22 by A A. *

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• 5 / 5

  

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  The site was very easy to navigate and find what I was looking for. There are a wide variety of choices and all the items are, at least from what I have seen, very high quality.

  Review of 5/7/22, following an experience of 4/25/22 by A A. *

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• 5 / 5

  

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  I've ordered more than once and my experience excellent every time.

  Review of 5/7/22, following an experience of 4/26/22 by A A. *

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• 5 / 5

  

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  My experience was flawless from beginning to end. I appreciate the attention to detail provided in each product description on the website, which helped me navigate my choices. The packaging is on-point and delivery was on time. I will most definitely look to Peugeot for gift ideas in the future!

  Review of 5/7/22, following an experience of 2/11/22 by A A. *

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• 5 / 5

  

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  Easy to use, stylish. Love it!

  Review of 5/6/22, following an experience of 3/24/22 by A A. *

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• 5 / 5

  

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  Very smooth transaction, and I really appreciate that I can purchase parts for my grinder.

  Review of 5/6/22, following an experience of 4/2/22 by A A. *

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• 5 / 5

  

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  Very good product

  Review of 5/6/22, following an experience of 3/20/22 by A A. *

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• 5 / 5

  

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  Easy to navigate the site. Good description of products. Found just what I was looking for.

  Review of 5/6/22, following an experience of 3/30/22 by A A. *

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• 5 / 5

  

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  Fast service.well packed.

  Review of 5/6/22, following an experience of 3/28/22 by A A. *

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• 5 / 5

  

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  I'm a collegiate coach of a large, coed team so I usually see a number of wedding invitations each year. For the past ten to fifteen years we've given Peugeot salt and pepper mills. I usually buy them in France but recently bought six sets directly from the website. It couldn't have gone more smoothly. And, as luck would have it, there was a 20% sale. The beautifully boxed graphite sets arrived just a few days later and we're set for the wedding season!

  Review of 5/6/22, following an experience of 4/17/22 by A A. *

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• 5 / 5

  

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  Beautiful, Just what I wanted.

  Review of 5/6/22, following an experience of 3/23/22 by A A. *

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• 5 / 5

  

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  Very happy with the product

  Review of 5/6/22, following an experience of 4/16/22 by A A. *

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• 5 / 5

  

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  I will definitely buy again directly from you. Great site navigation and great selection. Fast shipping. Thanks for the fantastic product!

  Review of 5/6/22, following an experience of 4/14/22 by A A. *

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• 5 / 5

  

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  Prompt and professional service

  Review of 5/6/22, following an experience of 3/19/22 by A A. *

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• 5 / 5

  

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  Smart design and convinces!

  Review of 5/6/22, following an experience of 4/21/22 by A A. *

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• 5 / 5

  

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  Excellent service and I expect the salt and pepper mills to work well into the future. We researched and found the Paris mills to be what we felt were the best given the mechanisms can be replaced when/if needed. Cons: 1. The writing in the package insert is TINY. How is anyone supposed to read it? 2. I hate the KNOBBY, OLD-FASHIONED LOOK of the Paris mills. Wish we could have purchased the same MECHANISMS in different mills. Would have preferred something sleeker, more modern, but with the same inner works. We are “Buy It For Life” people which is why we settled on the Paris mills.

  Review of 5/6/22, following an experience of 3/23/22 by A A. *

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• 5 / 5

  

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  Nice website that is easy to use and follow.

  Review of 4/20/22, following an experience of 4/8/22 by A A. *

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• 5 / 5

  

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  The order arrived on time even though I received an email saying it would be delayed

  Review of 4/16/22, following an experience of 4/5/22 by A A. *

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• 5 / 5

  

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  I highly recommend Peugeot. They are the best company for salt and pepper mills. They stand by their product and have excellent customer service. I will definitely purchase other products from Peugeot.

  Review of 4/15/22, following an experience of 4/2/22 by A A. *

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• 5 / 5

  

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  So far I have ordered twice, and have received exemplary service each time.

  Review of 4/15/22, following an experience of 4/1/22 by A A. *

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• 5 / 5

  

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  The website is very easy to use and I received my item very quickly.

  Review of 4/14/22, following an experience of 3/14/22 by A A. *

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• 5 / 5

  

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  Super fast shipping and arrived in perfect condition. I website was easy to navigate and find what I was looking for.

  Review of 4/9/22, following an experience of 3/27/22 by A A. *

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• 4 / 5

  

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  First I will define how I understand the Star rating system. 3 stars is average. 5 Stars extraordinary. 0 Stars horrific. It’s unusual for me to give a rating above 3 Stars. The web site was better than average. Well organized. Easy to navigate and the filters were functional.

  Review of 4/9/22, following an experience of 3/29/22 by A A. *

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• 4 / 5

  

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  Your website is not easy to work with.

  Review of 4/8/22, following an experience of 3/23/22 by A A. *

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• 5 / 5

  

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  Easy ordering process combined with quick delivery

  Review of 4/8/22, following an experience of 3/24/22 by A A. *

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• 5 / 5

  

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  Excellent service

  Review of 4/8/22, following an experience of 3/28/22 by A A. *

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• 5 / 5

  

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  Great product, quick delivery

  Review of 4/8/22, following an experience of 3/13/22 by A A. *

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• 5 / 5

  

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  Best wine opener I have ever had. I had one for more than 20 years that broke due to metal fatigue. I happily ordered a replacement.

  Review of 4/8/22, following an experience of 3/16/22 by A A. *

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• 5 / 5

  

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  Site was easy to navigate. I found many items of interest! Delivery was prompt and box was carefully packed, felt like a birthday present.

  Review of 4/8/22, following an experience of 3/18/22 by A A. *

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• 5 / 5

  

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  Phenomenal speed of processing, communication, and speed of delivery! Excellent experience overall… oh and the pepper mill is sweet too hah!

  Review of 4/8/22, following an experience of 3/23/22 by A A. *

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• 4 / 5

  

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  easy to read and follow

  Review of 4/8/22, following an experience of 3/5/22 by A A. *

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• 5 / 5

  

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  Great service and wonderful little pepper mill!😀

  Review of 4/8/22, following an experience of 2/24/22 by A A. *

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• 5 / 5

  

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  I am always pleased with the products purchased here.

  Review of 4/8/22, following an experience of 2/21/22 by A A. *

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• 4 / 5

  

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  Very good product. The shipping was substandard however. The items were loosely packed and the item boxes were damaged. Usually that's not a problem but the purchased items were gifts and the damaged item boxes were a minor detraction so I subtracted 1 star.

  Review of 4/8/22, following an experience of 3/4/22 by A A. *

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• 1 / 5

  

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  I am insanity to send (now 4x) än email with the PROLIFIC amount of pics and data- it bounces back. Bit that remains problem. No one picks up the phone or is afraid to pricier a v real email contact in case.. What? I might be so fond of emailing that I harass the CS Rep? What a disastrously ridic CX process. Maybe if you keep asking the same questions you'll get a different result? Send me an RMA or label - its been since Feb 10 or something.

  Review of 4/8/22, following an experience of 2/19/22 by A A. *

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• 2 / 5

  

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  Item was damaged upon delivery. The refund process was unnecessarily slow. The Customer Service agent was not kind with requests to personally attend to the cause of the delay. However, it was very helpful that a return of the item was not required.

  Review of 3/26/22, following an experience of 2/12/22 by A A. *

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  Answer by us.peugeot-saveurs.com

  

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  Hello Kerry, We apologize for the delay. Our customer service has a process to follow for return and refund request. We will try to shorten our process to make it more comfortable for our customers. Thank you for sharing your concern and we hope you give us a chance to service you in future. Thanks, Team Peugeot

• 5 / 5

  

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  Excellent peppermill to replace one from a reputable home and gourmet store. What a difference! Peugeot worth every penny -- beautiful, five different grinds, smooth mechanism. Love it! I got the black and it looks fabulous in the kitchen and on the table

  Review of 3/19/22, following an experience of 3/8/22 by A A. *

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• 4 / 5

  

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  Good experience. Free shipping for the grinders

  Review of 3/18/22, following an experience of 2/24/22 by A A. *

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• 4 / 5

  

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  I am very happy with the product. Pricing seems a bit high

  Review of 3/18/22, following an experience of 3/4/22 by A A. *

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• 5 / 5

  

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  This is our second set. First set is12 years old and still going strong.

  Review of 3/18/22, following an experience of 2/25/22 by A A. *

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• 5 / 5

  

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  This is my second one. Couldn’t resist the red.

  Review of 3/18/22, following an experience of 3/2/22 by A A. *

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• 1 / 5

  

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  On the advice of customer service I purchased a replacement motor for my salt grinder. Unfortunately the replacement did not fit. I reached out to customer service to return the motor and they never responded. Very poor customer service experience.

  Review of 3/18/22, following an experience of 1/31/22 by A A. *

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• 3 / 5

  

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  Navigation was ok.

  Review of 3/18/22, following an experience of 2/10/22 by A A. *

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• 5 / 5

  

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  This is an elegant, sleek, extremely smooth wine bottle opener. By far the best quality on the market. I love it!!

  Review of 3/18/22, following an experience of 2/18/22 by A A. *

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• 5 / 5

  

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  I am delighted with my new salt and pepper mills. I wish that I'd bought them decades ago. You can credit the New York Times columnists with turning me on to Peugeot and influencing my decision to by my first mills.

  Review of 3/18/22, following an experience of 2/21/22 by A A. *

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• 5 / 5

  

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  We love the salt and pepper mills. They grind them perfectly tiny and fine, no big chunks.

  Review of 3/18/22, following an experience of 1/28/22 by A A. *

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• 5 / 5

  

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  The essence of class and sophistication.

  Review of 3/18/22, following an experience of 2/23/22 by A A. *

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• 1 / 5

  

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  I contacted Peugeot Saveurs because the item was a gift, and the recipient didn't like the aesthetics. They have a no-return policy, but allowed for a request giving the reason for any return. I was never contacted, so now I have items neither I nor the gift recipient like.

  Review of 3/18/22, following an experience of 1/30/22 by A A. *

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• 4 / 5

  

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  Love all of the options, shapes, sizes!

  Review of 3/18/22, following an experience of 2/19/22 by A A. *

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• 5 / 5

  

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  The speed in shipping the replacement lights was great. However, the new lightbulb isn't working; the contacts inside the unit look intact. I don't know what else to do.

  Review of 3/13/22, following an experience of 2/18/22 by A A. *

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• 4 / 5

  

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  I would give it 5 stars except for the fact the grinder settings do not lock. They swivel when you grind.

  Review of 3/13/22, following an experience of 1/26/22 by A A. *

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• 5 / 5

  

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  Ordering was easy and had great tracking of delivery. No complaints and delivery was very timely.

  Review of 3/13/22, following an experience of 2/17/22 by A A. *

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• 5 / 5

  

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  Our home is not complete without Peugeot Mills. We're so pleased to add the Paris Chef Mill in Carbon to our collection, as well as welcome the Kronos grinder into our home to make fresh coffee each morning. We couldn't be more pleased with our mills and all Peugeot products.

  Review of 3/13/22, following an experience of 2/14/22 by A A. *

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• 5 / 5

  

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  Ordering was easy. Got free shipping. Shipping time was very reasonable. Will shop here again.

  Review of 3/13/22, following an experience of 2/13/22 by A A. *

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• 1 / 5

  

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  I asked to exchange a product and never got a reply. Maybe a bad public review will help.

  Review of 3/13/22, following an experience of 1/5/22 by A A. *

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• 5 / 5

  

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  Had no problem ordering on the site. No issues.

  Review of 3/8/22, following an experience of 2/11/22 by A A. *

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• 5 / 5

  

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  Great selection. Rapid delivery. Carbon (colored) salt shaker is stunning. We now have three. Love them

  Review of 3/8/22, following an experience of 2/13/22 by A A. *

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• 5 / 5

  

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  I'm incredibly impressed by our experience ordering my first Peugeot products! The site was easy to navigate and my order arrived so fast - almost exactly 24 hours after I placed the order. I can feel the love and attention to detail in every product. I ordered 2 Appolia ceramic dishes and can tell already tell they'll be a treasured piece of my kitchen. And, my new Bistro set is absolutely stunning; I had to get the Candy Pink set. Overall, I'm thrilled with my purchase and happy to own a little piece of Peugeot.

  Review of 3/8/22, following an experience of 2/9/22 by A A. *

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• 5 / 5

  

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  The website was easy to use to find the items I wanted. The shipping was fast (in my case it went out the same day) and the items arrived packed well and were what I ordered.

  Review of 3/8/22, following an experience of 2/7/22 by A A. *

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