Customer reviews
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Each step of the way has been a delight... * vendor communication * delivery * follow-up and of course, the products themselves !
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Did not receive the item ordered. Right grinder, wrong spice opening.
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Shipping was affordable and fast, my item arrived timely and packaged well. I would recommend this website and company to friends!
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The site is very easy to navigate. I had an overall wonderful shopping experience!
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excellent service and fast shipping
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Perfect Christmas present
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Peugeot-Saveurs offered excellent online service - its site was easy to navigate and was very helpful to me when comparing different pieces for various uses. My order arrived quickly and was packed carefully. I will purchase from Peugeot in the future.
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My order was packed perfectly
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Excellent service, we love our mill.
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High-quality product.
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as seen on the website, and as delivered... just --> spot-on/perfect
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We have used the Peugeot pepper mill in the past and loved it. I just ordered a new one as a gift for my husband. I’m sure this one will be excellent as well. Quick delivery service on this product.
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Easy to order and regular communications with order updates.
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Top notch product and design. Quick and efficient ordering and shipping experience.
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the site is responsive and easy to navigate -- but product selection is a little more limited than i would have liked, and in this day and age, it's kind of ridiculous not to offer free shipping across the board (although i ordered enough to qualify). on the plus side of shipping, the shipping is SO FAST. wow.
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Website is well laid out and gets right to product selection which appeals to me. Sorting products is intuitive and navigation is easy. Also appreciated is that the product pages provide clear information about what the item should or should not be used for. Completing the purchase was a breeze and shipping was prompt.
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Quick order fulfillment. Product arrived well packaged and in perfect condition. I prefer to order directly from the manufacturer rather than Amazon. It was easy at the Peugeot-Saveurs website.
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UPDATE TWO WEEKS LATER: I received an e-mail from Peugeot Sauveurs personnel. It was well worded and heart-felt. In it, they asked me for a second chance. In all fairness, I decided to give them the requested second chance; but there is another reason. Read on. Few decades back, I went to France. I had planned to spend three or four months; but I couldn't leave. I spent three years. The reason is well represented with words from a famous writer who once wrote... "There are two places where you feel good. At home and in Paris." During my lengthy staying, I learned that French people are all about the Refinements of Life. Wether it is about food, wine, or elegance, the French are up there. I owned two Peugeot cars, and a whole lot of things that they make. They are serious about their reputation and understanding of quality. When I landed at Peugeot Sauveurs' web site, lots of fine memories came to mind; and I placed my first order right away. You may imagine how heartbroken I was when a month later I was still waiting for those precious things that French people make under the name of Peugeot. So, I'll go back to their web site and I will order what I want and few things that I do not need; but if all those exquisite, well-made, and well thought-out things help me bring back reminiscences of great three years that the French people gave me, well... then... I want what I do not need as well. Welcome to the land of Renoir, Voltaire, Pasteur, and Gustave Eiffel who designed the Statue of Liberty.
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The Peugeot grinder we purchased, has a rough ugly finish and doesn't grind well. basically, unusable. We're actually using our old peugeot from 20 years ago, which is much better,
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Customer service? They don't seem to have any. I emailed a question about making an exchange and never got a reply.
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Answer by us.peugeot-saveurs.comFlagThank you, Alan for your time. We are glad our team was able to get in touch with you to assist with the exchange. We will work with you to make sure you are completely satisfied.
Answer by A AFlagThanks for contacting me. I was wrong to say there is no customer service - in fact, the rep was very helpful and apologetic about the delay.
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Fantastic. Love it.
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No Operations Manual
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Answer by us.peugeot-saveurs.comFlagHello James, we will send the operations manual for your Fidji Mill via email. Thanks for shopping with us, The Peugeot Team
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Great product and value for the cost. Quality materials and craftsmanship. Good protective packaging resulted in no damage during shipping. Easy ordering process. And, did I mention that their pepper mills are a great product… I’m totally satisfied with my purchase.
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We found just what we were looking for.
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Great salt and pepper grinders.
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The product received was the quality anticipated. The product was delivered in the timeframe provided.
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The product is lovely (olivewood pepper mill) and came VERY quickly. Thank you!~
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Arrived promptly
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I have contacted customer service. We'll see what they advise.
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Answer by us.peugeot-saveurs.comFlagHello Claudia, Thank you for taking the time to write a review. Our customer service team has reached out to you to assist with this issue. Thanks again, Team Peugeot
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I had a problem with one of my old grinders and replacement/repair part were sent very quickly! It was easy to send the information to solve the problem and they’re very quick!
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Update… Customer Service is exceptional. I was provided with a replacement product and a jar of salt.The packaging was very secure minimizing spillage of salt in the box. The products are well crafted and work great. They also look fantastic on my kitchen counter.
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Easy to work with. Order arrived quickly and in perfect condition.
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Thank you, for offering the variety of salt pepper to be used specifically with the Peugeot grinders. I purchased several types of salt to see if I can get some use out of two Peugeot salt mills I purchased a short time ago. Using store bought Himalayan pink salt was a bust with the mills. I even used the salt that came with the mills - both still clogged. It's frustrating to purchase brand new Peugeot S P mills that don't work as well as some inferior made S P mills. I have only been able to grind a very fine dust using either of my Peugeot salt mills using Sel Blanc.
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okay shipping, good communication.
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I was quite disappointed with my salt mill. It simply did not work, the chunks of salt coming out about the same size as they came in, and there was no way to adjust to a finer grind, since the top screw kept coming loose. After a good deal of negotiation with customer service, I was issued a new mill - and while it worked a little bit better than the original, it still worked so poorly that I have retired it in preference of a disposable Trader Joe's salt mill. It works so much better. I have always been a fan of Peugeot, which to me stands for the best. So I was surprised and disappointed.
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Answer by us.peugeot-saveurs.comFlagThank you, Abigail, for sharing your experience. We appreciate your support over the year and are sorry that our salt mill didn't work out. Our salt mills work best with mine coarse rock salt of small size. For more recommendations on which salt to use in Peugeot's salt mills: https://us.peugeot-saveurs.com/en_us/inspiration/FAQ
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Glad you have brought your site to America!.... Navigation is better now. Good products, that are pretty, as well as functional
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Prompt delivery of exactly what I ordered
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Excellent service and products!
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Replacing 10 year old set! Went from all red to black and white for fun! Works as great as expected!
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Very disappointed. Ordered and was promised a delivery date of September 22nd via UPS. For some reason my package was transferred to the post office nearby but I have yet to receive my package or any current updates ! Horrible !
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Answer by us.peugeot-saveurs.comFlagDear Donna, we apologize for the inconvenience. Our customer service team has reached out to you to offer a solution. We appreciate your patience and hope you will give us another chance. Thank you, Team Peugeot
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All went well with the order. The issue is that once I was notified of shipping paperwork being readied, I never got any other updates on shipping. Tracking number always showed label created. Also, the shipping cost was extremely high for this small piece. It shipped in a rather large box. It could have been shipped first class mail in a padded envelope and a reasonable handling change added. Then the shipping charge would have matched the items size and weight.
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Answer by us.peugeot-saveurs.comFlagHello Dennis, thank you for your feedback. We will take this suggestion into consideration in an effort to improve our organization, reduce foot print and cost to our customers. Thank you again for shopping with us and we hope to serve you again soon. Team Peugeot
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Great site
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LOVE Peugeot and these mills!
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I lost a charger and customer service was responsive , asked for pictures of the device and sent me the link to purchase a replacement.
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Easy to shop, consistent order updates, fast shipping.
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Excellent product
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Love these salt and pepper mills. Very happy so far and think this will last years, if not a lifetime
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We received one as a wedding gift 53 years ago. It lasted all this time. It lost some screws underneath & in the cylinder. It was time to replace. The new one weighs twice as much and is beautiful…..we’re very pleased with both. The original is now a decoration in our kitchen cabinet. Love them both…..
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Answer by us.peugeot-saveurs.comFlagThank you, Scott for your loyalty and taking the time to share your appreciation for Peugeot products. We hope you will continue to use them for years to come. All the best, Peugeot Team
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Masive! and fantastic
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This was a simple straightforward shopping experience. I am happy to buy straight from the manufacturer, and the shopping experience, shipping, and product all met my expectations.
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Excellent
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Good engineering, the best materials and workmanship, and a refined artistic form. If you need it, and Peugeot makes it. order it and you will be a happy camper.
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Everything was great, I found the peppermill quickly. It was shipped to me promptly, and it was packaged very well.
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This is a great little pepper mill. It’s solid as a rock, the perfect size for small hands like mine, is adjustable so you can get the grind you want, and it was shipped very quickly. I’d buy this again!
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I loved the pepper mill with the little drawer. It works really well, I can just dump the pepper into cooking food and the mill won’t get all dirty with the vapors and I love the look
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fast shipping, beautifully packaged, quality products
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Answer by us.peugeot-saveurs.comFlagThank you for taking the time to share your feedback! We greatly appreciate it and hope to serve you again soon! Cheers, Team Peugeot
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Great Service and Products
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Great product. Fast delivery.
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I was able to buy a larger pepper mill for my daughter’s birthday for the same price as a smaller one that was laquer not stainless steel that was being sold from another vendor. So glad I went directly to the manufacturer!
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It's a great Peppermill. It shipped quickly but the packaging was a little dinged up in transit. The Peppermill was not damaged.
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Easy order and quick delivery.
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Smooth transaction
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Good variety of choices on the site. Good description of the products.
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I received a defective item but had to go through warranty, because the customer service rep would not send me a shipping label for free. Then the customer service sent me two items by mistake. Asked me to return the extra item (with shipping label for free now). I accidentally returned the defective item. I then received several emails (almost to the point of harassment) about sending the non-defective item back, however, they did not send me the defective item back. So at this point, you have kept the defective item and also the extra shipped item, which wasn’t my fault, by the way. I am guessing you will now sell the defective item again. Never had such bad customer service. Will not buy from your website again.
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Answer by us.peugeot-saveurs.comFlagDear Divya, Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Feel free to reach us with any further comments, concerns, or suggestions you wish to share through our contact us form. Our customer service team has reached out to you and we would love to make things right if you give us another chance. Best, Team Peugeot
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the salt and pepper is the best and their service is super
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The salt and pepper mill set look stylish, work well and provide a nice consistent grind. I felt the coating on the upper wooden cap for each mill was a bit thin so I added additional clear coating myself to each wooden cap. Overall I am pleased with my purchase.
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Service is exceptional.
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The website is good but could be easier to navigate.
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We have had best customer service experience in many years. We didn't love the pepper mill we bought despite strong positive reviews and the Peugeot team was very engaged in understanding precisely why we didn't like it, and in helping us choose a different model --and then covering the cost of returning the first and paying the difference on the price of the second. The entire experience was extraordinary: the thoughtfulness and thoroughness of responses and the ease and efficiency of engagement.
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Easy to find products. No trouble with payment system. Reminder system (when items are back in stock) works well.
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I needed the buttons to screw on the top of my Peugeot S&P shakers that I picked up on ebay. They look beautiful and I can more easily tell at a glance which shaker is salt and which is pepper.
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Answer by us.peugeot-saveurs.comFlagThank you for sharing your feedback. We appreciate your time and are glad you found a way to make your grinder set, YOURS! We hope your mills will delight you for years to come. Cheers, Team Peugeot
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It was easy to order and came when they said it would.
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Order arrived timely and customer service was excellent.
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sales, delivery, product excellent
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I was very happy to be able to purchase a European mill quickly in the U.S.
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No issues.
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Order process seamless.
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Precise web representation, prompt delivery.
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The lid would not turn. I had to dremel down the paint and now it works well. A little disappointing at this price point…
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I was satisfied with everything. My purchase was with the prime sale so I got extra 30% off. I was very happy.
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Website is easy to use and navigate.
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Quickly answered my questions and filled my order. The products are gorgeous and my are salt and pepper shakers.
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Easy to order. Quick delivery.
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The entire ordering experience was excellent! It was simple to navigate through the website and complete my order. Communication was prompt and shipping/delivery updates were given throughout the entire process. The items were packaged nicely and arrived in excellent condition. Lovely company!
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Great products and service
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I was charged for two items I didn’t order that were also never delivered. Customer service refuses to help so I had to open a fraud claim with my bank.
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Answer by us.peugeot-saveurs.comFlagKaitlin, We have reached out and tried to resolve the issue but have not heard back. We want to learn more about what happened and how we can make things right. Regards, Team Peugeot
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Fast service. Quality products. So far so good.
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Beautiful grinders!!
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We love the grinder. It's so cute.
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I will definitely shop here again!!
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Tried many grinders in the past and never found any I did not get frustrated with. First 1/4 twist on the Peugeot and I knew I had found the best. I purchased the Paris uSelect Salt and Pepper mills Duo wood in chocolate finish 7". The site was easy to navigate, billing was quick and easy, shipping was lightning fast and I doubt I will need customer service as the site and the product tell all. PERFECT!! I will be buying more sets as gifts.
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Excellent customer service. We had an issue with our Salt Mill ...I called customer service. Sent photos and they sent us a new Salt Mill.
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The order was processed efficiently: communication was great; delivery was prompt; and the product was as expected. I have purchased other Peugeot-Saveurs products for myself and for gifts and will continue to do so. Very high quality.
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I ordered Item: 18000016010 Designation: Bistro Chef Manual Salt Mill in Stainless Steel 10cm 4in EAN: 4006950033040 Positive: -Appears Elegant Negative: -Extremely light for “Stainless Steel” -Plastic parts line the bottom of the exterior and completely line the interior despite the booklet stating “…materiality of wood, metal, or glass…” -The craftsmanship and quality of the item’s interior was cheap and misleading, i.e., the plastic. I have ordered from this company before and I will attest to their beautiful and elegant craftsmanship. The previous item I ordered was a Cast Iron Pepper Grinder and it was beautiful, heavy, and contained no plastic - the quality was superb. I was shocked to find that this current item was disgustingly made with no regards to the Artistry and Craftsmanship this Company is known for. I am extremely disappointed and appalled.
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Answer by us.peugeot-saveurs.comFlagVictor, We appreciate how passionately you feel about aesthetics. Our customer service manager has reached out to you directly offering both the opportunity to return and a selection of our mills that might fit your needs. The Cast Iron Pepper Grinder is an absolutely beautiful mill, but is in a different category and price point than the "Bistro Chef Manual Salt Mill in Stainless Steel 10cm." We understand that you are in conversations with him and working towards a resolution. Regards, Team Peugeot
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order was fine.
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classy - works great strong motor
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very professional.
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Ordering was easy; delivery prompt
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Peugeot products are quality and never fail
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Stupidly expensive but shipment received promptly. Would appreciate the bulb type listed in my owner’s manual or at least on the website so I don’t feel as much as a captive consumer. The mills were plenty expensive, don’t need to be gouged yet again. Instructions were somewhat lacking doubt the funds from the high prices are being diverted to make their written materials more user friendly.
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