Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

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  • A. A.

    Apr 7, 2024

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    Frenchbee is a good airline but its website is not that good. When you are booking there is no option filters. So if you want only a direct flight when you are picking a date, you will know once the dates are validated and if it is not a direct flight you will have to start all over from the menu on the website until you get a date when a direct flight. It is annoying. Also or would be nice to have an intermediate option between basic and smart, like the possibility of having smart but with just a cabin bag and accessory bag and with no check bag for cheaper than smart with the 3 bags.

  • A. A.

    Apr 7, 2024

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    Very easy and detailed

  • A. A.

    Apr 7, 2024

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    It was easy to find the flight I wanted

  • A. A.

    Apr 7, 2024

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    Got my flight, great deal , great airline that I’ve used Paris-NY also.

  • A. A.

    Apr 7, 2024

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    Very disappointed that the cabin bag must now be bought and is not offered anymore!

  • A. A.

    Apr 5, 2024

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    False advertising (which is illegal un EU law): unable to book free diving equipment to Tahiti as advertised on the website. We contacted customer service, they simply told us "I'm sorry, that's an error on the website", end of conversation. We noticed that after our complaint the website has been updated...

  • A. A.

    Apr 5, 2024

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    easy and complete

  • A. A.

    Apr 5, 2024

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    It was very tedious to book, and kept running into additional expenses, like having to pay for food (which I've never seen before), for a carry on, for seats etc.

  • A. A.

    Mar 29, 2024

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    worse customer service ever. Made a booking for 07/06 and when was confirmed the date changed to 15/03. Tried to call, wahstapp to solve and no chance. Basically you robbed me 800eur. thank you

  • A. A.

    Mar 29, 2024

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    It was very easy

  • A. A.

    Mar 29, 2024

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    super easy booking experience

  • A. A.

    Mar 29, 2024

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    I’m satisfied with the service French Bee provide.

  • A. A.

    Mar 29, 2024

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    lots of hidden fees

  • A. A.

    Mar 29, 2024

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    Maybe make the website and e mail sent after reservation more smooth and modern

  • A. A.

    Mar 29, 2024

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    Very nice. But need more food. Not enough for one meal(too small)

  • A. A.

    Mar 29, 2024

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    Good

  • A. A.

    Mar 29, 2024

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    Easy book

  • A. A.

    Mar 27, 2024

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    I have just noticed that I purchased my flight tickets twice . When I was trying to purchase first ticket on website , it showed to me a transaction issue. And then I tried to purchase ticket second time which is went through. Now I see both tickets. How did it happen, I don’t know but website need to be more clear with that. I would be grateful for one ticket.

  • A. A.

    Mar 27, 2024

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    Honnestly only the price is the reason I still travel on French bee. The seats are tiny so the filght is always very uncomfortable. If have to be size 12 max to be able to sit. Food is not good better. Flight attendants are kind. Website : on a search you cant change the dates without re-entering all the information again.

  • A. A.

    Mar 27, 2024

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    Easy to use and understand.

Reviews displayed in chronological order

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