Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

5

49%
4

23%
3

11%
2

7%
1

11%

Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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Helpful?

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2 ★

3 ★

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5 ★

Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
Apr 20, 2024
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So far, so good.
Experience from: Apr 1, 2024
A. A.
Apr 20, 2024
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I paid for internet 4$ but it was so slow that I can’t use it for anything. Movie selection was mediocre. Flight assistants looked untrained.
Experience from: Mar 31, 2024
A. A.
Apr 20, 2024
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Confusing at tinmes.
Experience from: Mar 31, 2024
A. A.
Apr 20, 2024
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Keep getting mails telling me to finish my reservation. I bought the ticket 5 days ago. I looked on my phone and bought on my computer, and your algorithm can’t tell the difference. Very annoying!
Experience from: Apr 1, 2024
A. A.
Apr 20, 2024
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Easy to book
Experience from: Apr 1, 2024
A. A.
Apr 18, 2024
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The website was easy to navigate and book my flight. Wish there was an app though!
Experience from: Mar 28, 2024
A. A.
Apr 18, 2024
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Easy booking on desk top computer but iPad experience was a disaster. When using the iPad, i was unable to select seats on right side of plane.
Experience from: Mar 29, 2024
A. A.
Apr 18, 2024
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Easy
Experience from: Mar 31, 2024
A. A.
Apr 18, 2024
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flight attendants are rude..
Experience from: Mar 29, 2024
A. A.
Apr 17, 2024
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I would love to be able to book a seat for my long legs at a reasonable price like $50 ahead of time.
Experience from: Mar 16, 2024
A. A.
Apr 17, 2024
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I am fed up with airlines quoting a price then charging you for A SEAT, A BAG, A MEAL The price quoted is the price for a local city bus where you have to stand up without a bag and no meal.
Experience from: Mar 28, 2024
A. A.
Apr 17, 2024
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very efficiently designed website, booking done very quickly.
Experience from: Mar 28, 2024
A. A.
Apr 16, 2024
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When 1st I chose your rates from Basic to Smart, it is very well described and explained the differences. But then in the 2nd step of the reservation when choosing meal, seat, bag, it was a bit confusing, and I had to go back to re-read the description of what was including in the Smart rate.
Experience from: Mar 28, 2024
A. A.
Apr 16, 2024
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Some core programming issues. When adding an infant it allows you to select seats for free which it also shows that all other passengers in the booking can also book for free but it adds a fee after all selections. It just makes it hard to book when there is a programming issue. Same with the infant baggage. There is no fine print or anything that states the infant’s bag is only free with certain fares.
Experience from: Mar 18, 2024
A. A.
Apr 15, 2024
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I don’t like that the basic doesn’t allow carry-on luggage and forces us to buy the Smart ticket even if the smart ticket has too much of what I really need
Experience from: Mar 26, 2024
A. A.
Apr 15, 2024
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The terms and conditions were not clear for seats with full flat bed. They completely disagree in some places on the Website, where it says we just need to make sure to rebook a flight on the same class to receive the premium refund benefits. Instead they take away the flat seat when you rebook.
Experience from: Mar 26, 2024
A. A.
Apr 15, 2024
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Overall interface was good and easy but twice in a row our booking request went to bad request or error and couldnt know whether booking was done. As there was no user log in we couldnt start from previous attempts but had to start all over again. By doing this, in about 1-2 hours of trying, price went up about 300 euros for our family. Ui wise it wasnt clear whether we could purchase flight cabin luggage separately. Only saw purchaee option for check in luggage. Id be good to precise that only purchase option available is check in luggage
Experience from: Mar 24, 2024
A. A.
Apr 7, 2024
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In general easy booking, but prices change very fast and the page closes also very fast. It is difficult to book a connecting flight and a Frenchbee flight at the same time.
Experience from: Mar 24, 2024
A. A.
Apr 7, 2024
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The crew is always nice and helpful. The best value for money to travel to France.
Experience from: Mar 23, 2024
A. A.
Apr 7, 2024
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The UI is hard to use. If I changed something the UI would reset on the first page. I also accidentally booked on the French site instead of the US one and as a result the 24 hour cancellation policy would not be honored. I tried contacting support well within the 24 hour period to cancel so I could book a more expensive fare, but they said it was not possible to cancel since I didn't book on the US website (which I didn't even know was a thing).
Experience from: Mar 17, 2024