Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

5

49%
4

23%
3

11%
2

7%
1

11%

Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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Helpful?

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2 ★

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5 ★

Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
Jun 17, 2024
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Super
Experience from: May 29, 2024
A. A.
Jun 17, 2024
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This is a horrible airline. They are budget but they cut corners everywhere. The worst is customer service, which is useless. They took my money to upgrade seats then, without prior notice, downgraded me, my 2 companions, and a bunch of other people at the gate. Even worse, they did not refund the money. I've been having to dispute this for the past 5 days. Don't fly with them.
Experience from: Mar 2, 2024
A. A.
Jun 17, 2024
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Easy to navigate
Experience from: May 28, 2024
A. A.
Jun 17, 2024
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It has been quick and simple
Experience from: May 28, 2024
A. A.
Jun 12, 2024
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Experience from: May 23, 2024
A. A.
Jun 12, 2024
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It was not easy to navigate in this website.
Experience from: May 23, 2024
A. A.
Jun 12, 2024
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Excellent support.
Experience from: May 26, 2024
A. A.
Jun 12, 2024
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Easy experience to book a reasonably priced trip to Paris. :)
Experience from: May 18, 2024
A. A.
Jun 12, 2024
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My booking expierience was good
Experience from: May 2, 2024
A. A.
Jun 12, 2024
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It was recommended by our travel agent and it worked great.
Experience from: May 25, 2024
A. A.
Jun 11, 2024
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Great prices, easy to book
Experience from: May 23, 2024
A. A.
Jun 11, 2024
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Easy website
Experience from: May 23, 2024
A. A.
Jun 11, 2024
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Excellent customer service, goo prices.
Experience from: May 21, 2024
A. A.
Jun 11, 2024
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It was easy and quick, but I didn’t like how you had to pay for a carry on… didn’t use to need to do that before. Will keep that in mind next time I compare prices between carriers now and French Bee (giving me Spirit Airlines vibes)
Experience from: May 22, 2024
A. A.
Jun 11, 2024
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Always I have to start over. Information is not saved
Experience from: May 23, 2024
A. A.
Jun 11, 2024
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It is fine
Experience from: May 22, 2024
A. A.
Jun 11, 2024
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It would have been more efficient for me if I could see the different fare classes before searching. Also it would be better if the low-fare search includes the fare class as filter so that I can select the date based on the lowest fare of my preferred class, not the basic class. Also I wouldn’t recommend FrenchBee because its seat width is more narrow than other long-haul airlines.
Experience from: May 22, 2024
A. A.
Jun 11, 2024
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Worst service experience, lack of empathy and understanding, unwillingness to help, or research more about the situation. I will make sure no one uses this service moving forward.
Experience from: May 21, 2024
A. A.
Jun 8, 2024
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Fast and simple. Wasn’t clear enough on the meal selection beforehand need to improve that piece.
Experience from: May 22, 2024
A. A.
Jun 8, 2024
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Sometimes, it can be a little confusing about what is included when selecting the option. Such as is the seat included or do I have to pay for it separately.
Experience from: May 22, 2024