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Review Summary
French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.
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A. A.
Jun 8, 2024
Verified reviewIt's easy to use but I don't get why I can't change my title even though I can change my gender.
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A. A.
Jun 8, 2024
Verified reviewEverything perfect ! Srevuce, meal, the plane .
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A. A.
Jun 8, 2024
Verified reviewIt’s easy.
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A. A.
Jun 8, 2024
Verified reviewNo information was available on your site.
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A. A.
Jun 8, 2024
Verified reviewMy experience with the website navigation was wonderful. It's user friendly, easy to understand and navigate. The options were clear and to the point. Not too many pages to hop around. The prices were clear. No add on fees for this and that. Easy to checkout and make a payment. They even follow up email with possible required documents to carry for entry into France. Awesome, my first time, might use again if flight is wonderful. That will be another review.
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A. A.
Jun 6, 2024
Verified reviewI tried to change dates on a flight to Paris due to an emergency. My father was dying of cancer and I needed to be with him before passing away. The person I talked to on the phone refused to accommodate my request. This is bad manners. I had to book another flight and pay full price! Again, this was a VERY SPECIAL circumstance and you denied my request! Not good.
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A. A.
Jun 6, 2024
Verified reviewOverall, an excellent experience--just one issue caused me to deduct a star. When I got to the credit card part, it kept telling me my credit card info was incorrect. I entered it several times, even tried a different card, same result. Finally, I figured out it may be the PHONE #, NOT the credit card. You must type your country code, NO PLUS at beginning. WHY could the site not tell me this?? I imagine many bookings have been lost to this. Apart from this, however, the site is easy to navigate and find good fares.
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A. A.
Jun 4, 2024
Verified reviewI’ve never had any booking problems with French Bee.
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A. A.
Jun 4, 2024
Verified reviewAgent told me that I could carry on one carry-on for 30 euros, but when I bought ticket online, I was charged 60 euro.
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A. A.
Jun 1, 2024
Verified reviewGood website navigation
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A. A.
Jun 1, 2024
Verified reviewWith the exception of paying by credit card which kept getting declined and I had to call the credit card company fraud department and complete the transaction on the phone with them, everything else about booking is simple. Everything is explained and I feel confident that our trip will be excellent.
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A. A.
Jun 1, 2024
Verified reviewyou have to go back to first page each time you want to change your search/day/...not very effective
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A. A.
Jun 1, 2024
Verified reviewFinding a suitable flight was the best part. The booking process started off okay, but then too many options started popping up to add things even though i selected premium seats, which was very confusing. The payment close out wasn’t working and I had to go through the booking process 3 more times until it finally went through. Then I got several emails telling me to complete my booking or I will lose it, even though the payment went through and I had our booking number.
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A. A.
May 27, 2024
Verified reviewEASE OF WEBSITE
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A. A.
May 27, 2024
Verified reviewVery bad experience
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A. A.
May 27, 2024
Verified reviewWent smoothly. Self explanatory
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A. A.
May 27, 2024
Verified reviewIt was fine, thanks
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A. A.
May 25, 2024
Verified reviewEAsy navigation and hassle-free booking
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A. A.
May 25, 2024
Verified reviewThe website was very easy to navigate, and thorough descriptions were given regarding the various price points. I also like that there was a seat map in which you can choose your seat ahead of time.
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A. A.
May 25, 2024
Verified reviewIt showed an error when trying to confirm. 100EUR when trying to book again the same flights, a few seconds later...
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