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Review Summary
French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.
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A. A.
Jun 23, 2024
Verified reviewvery easy, prices and conditions are good. I was just a bit disappointed to find no information about the "Youth Fare"which is described. My son is going to travel (technically a youth- 14yo) but I couldn't find this fare for him. Appart from that, perfect
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A. A.
Jun 23, 2024
Verified reviewRoom for improvement. There is no easy way to go back a page, you have to restart your whole reservation. I don't lie that $70 is the only baggage price. Because it is a red eye flight, I don't want my sleep to be interrupted for a meal. There should be a way to have no meal.
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A. A.
Jun 23, 2024
Verified reviewGreat, over all easy to use
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A. A.
Jun 23, 2024
Verified reviewVery easy to navigate, presentation is nice and easy to understand, I recommend
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A. A.
Jun 23, 2024
Verified reviewHaven’t traveled on the Bee yet but the site was user friendly.
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A. A.
Jun 23, 2024
Verified reviewI purchased smart fare with 1 baggage place, but I have sports equipment instead of standard baggage and now I can’t upgrade it to sports equipment baggage. So I had to purchase more cheap fare to add baggage I need. I didn’t know about it and now I’m upset.
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A. A.
Jun 23, 2024
Verified reviewexcelent todo, muy fácil de usar la pagina
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A. A.
Jun 23, 2024
Verified reviewModifiable ticket needs to be more clear. As a first time customer, I thought it meant you can change your flight. I was wrong. The website is not clear as to what it truly means. You can only change day and time and not the departure or arrival.
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A. A.
Jun 23, 2024
Verified reviewgreat site
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A. A.
Jun 21, 2024
Verified reviewsomewhat confusing layout website and not straight forward with the price process!
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A. A.
Jun 21, 2024
Verified reviewI feel mislead and ripped off! I was presented with a package that was "supposedly" cheaper or a deal so I chose to upgrade my ticket which included a meal, bags, etc. Although when it came time to select my meal, I chose the gluten free option because I have Celiac disease and I have no other choice. So upon completing my selections, I was charged another $35 for a meal that I already paid for in the bundled deal! So in total, I'm paying over $70 for ONE gluten free airplane meal? Are you kidding? If I had known that the bundled meal did not include GF options, I would not have bundled my ticket and I would have just paid for my bag and meal separately. But by that point in my reservation, I didn't have the option so I just had to proceed. Having Celiac disease can be considered a disability and you are taking advantage of this. I understand that gluten free food may cost a little bit more but $70 ?? Should I expect a 5 star meal served by a waiter???? Absurd!!! I'm so angry about this.
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A. A.
Jun 21, 2024
Verified reviewLa verdad el servicio de comidas no es muy bueno y el poder accederlo a una silla mejor me parece muy costoso deberían fidelizar a los clientes de alguna manera
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A. A.
Jun 18, 2024
Verified reviewEasy and clear.
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Jun 18, 2024
Verified reviewAfter booking my flight, i have received daily emails asking me to complete my booking. My booking is complete. There is something wrong with your system.
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A. A.
Jun 18, 2024
Verified reviewMy only complaint is that when I began the booking process the site told me that there were only two seats left for the flight. But when I got to the point where I chose seats there were many more than two seats available.
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Jun 18, 2024
Verified reviewEasy booking,everything understandable
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Jun 18, 2024
Verified reviewVery poorly designed website. I had to make a change to my baggage purchase, which required me to cancel the entire reservation! And, had to wait 6 weeks for a refund. Food offerings are also not clear. Prices on food are rediculous!
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A. A.
Jun 18, 2024
Verified reviewVery good
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Jun 18, 2024
Verified reviewI had to contact an agent to complete my reservation before I could navigate the web site. Still I was not able to select my seats for thr Alaskan Airlines portion of the.flight
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A. A.
Jun 17, 2024
Verified review😊😊😊
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