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Review Summary
French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.
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A. A.
Jul 1, 2024
Verified reviewBooking process was easy. Luggage prices? Overinflated. Charging for a meal on transatlantic 11h floght?! Ridiculous!
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A. A.
Jul 1, 2024
Verified revieweasy to book
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A. A.
Jul 1, 2024
Verified reviewIt was pretty easy but a bit hard to understand what the seat differences were.
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A. A.
Jul 1, 2024
Verified reviewterrible customer service, refused to let me speak to a supervisor. I purchased a ticket from the United States and needed to cancel or upgrade seat and you refused. you scam Americans by somehow sending them to the fresh site and then say you can't do 24 hour US laws
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A. A.
Jul 1, 2024
Verified reviewThis is the first time I will be flying with this compagnie. I don't know yet if I would recommend yet. I need to fly first, get the experience and then I will be able to give you my opinion.
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A. A.
Jul 1, 2024
Verified reviewEverything was fine.
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A. A.
Jul 1, 2024
Verified reviewgood: quick. bad: no button to go back before payment, impossible to change services or change of seat. unclear instructions regarding dimensions when adding sports equipment. on the booking page, it said skis cannot exceed 165 cm. doesnt make sense. not allocating joined seats when buying a ticket for two people and forcing to add 10% and buy seats is not classy at all. greedy, stingy, upsetting.
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A. A.
Jun 29, 2024
Verified reviewVery good flight experience, but the website is not very user friendly
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A. A.
Jun 29, 2024
Verified reviewAnother flight had yo be booked for three following day because the gate agent refused to check the bag after standing in line and checking in the customer ahead. The gare agent suggested to discuss the luggage as a solution
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A. A.
Jun 29, 2024
Verified reviewWas easy to navigate but could not find where to include our TSA known traveler number.
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A. A.
Jun 28, 2024
Verified reviewbug. parfois les prix ne sont pas les meme une fois dans la fenêtre d'achat, ce qui oblige à revisiter les choix. Le problème n'est pas la pertinence du choix de vol ou de type de place, C'est que frenchbee a gonflé ses prix de 50 à 70% depuis le changement de direction il y a 2 ans. Ne me parlez pas de prix du kérosène. Cela ne tient plus.
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A. A.
Jun 28, 2024
Verified reviewPas prévenu que le premier payment devenait une pre autorisation et que je serai prélevé plus tard, sans mon avis ! J’ai dû sortir 2 fois le montant du billet. Jamais vu ça ailleurs !
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A. A.
Jun 28, 2024
Verified reviewEasy peasy
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A. A.
Jun 28, 2024
Verified reviewI had no problem with the site.
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A. A.
Jun 28, 2024
Verified reviewThe charge name on my charge card was different than frenchbee and there was no way to verify this name is the same or ok SKYLR? Also check-in is close to flight day and cannot preload documents. Also I booked a flight and had a medical emergency and I’m not able to change date and time even for a fee? Thank you for asking.
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A. A.
Jun 23, 2024
Verified reviewVery easy
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A. A.
Jun 23, 2024
Verified reviewgood ease of navigation and simplistic design that avoided the overcrowdedness and spammy/intrusive "add-on" pushes that some other budget airline booking processes overload you with.
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A. A.
Jun 23, 2024
Verified reviewThe site doesn't remember which currency you select, so every time that you do a search you have to reset the currency. Once you are looking at fares, there is not a way to modify the airports selected, so you have to start completely from scratch. Between these two issues, and the website not being terribly responsive, it takes a long time to search for fares across airports.
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A. A.
Jun 23, 2024
Verified reviewIt's a good airline, professional staff, good food. It is the best for me to go from Miami to Paris. And they are usually on time.
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A. A.
Jun 23, 2024
Verified reviewEasy to book
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