Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

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  • A. A.

    Jul 5, 2024

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    easy to navigate and understand all prices.

  • A. A.

    Jul 5, 2024

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    I highly recommend FrenchBee to anyone planning to travel. The airline offers excellent service, and the online reservation system is easy to use, providing quick feedback. However, I would like to make a couple of suggestions. When someone purchases a ticket on your website and the price drops shortly after, it would be considerate to offer a refund for the price difference. Additionally, implementing student discounts would greatly help students travel more affordably. Thank you for your understanding and consideration.

  • A. A.

    Jul 5, 2024

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    Booking was quick and efficient, however, i wish there was a way of not entering the same passeger info everytime. Login registration would be helpful since we used the site several tumes already.

  • A. A.

    Jul 5, 2024

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    Easy to navigate and very understandable, very direct

  • A. A.

    Jul 5, 2024

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    Booking of flight San Diego/Tahiti

  • A. A.

    Jul 5, 2024

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    Boarding was messy, groups for were not clearly defined therefore everyone was trying to get in at once. Crew did not know how to help either. The aircraft was slightly dirty. Other than that, a good experience.

  • A. A.

    Jul 5, 2024

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    I used this website first time. And it was very easy and understandable. Thank you.

  • A. A.

    Jul 5, 2024

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    Smooth

  • A. A.

    Jul 5, 2024

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    Booking was easy. Good service in Premium for check-in and baggage handling. The onboarding process was a little chaotic at first. Suggest organizing the lines per boarding class a little better. Onboard service was very good and the flight attendants were attentive and courteous.

  • A. A.

    Jul 5, 2024

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    great service and a great flight

  • A. A.

    Jul 5, 2024

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    Easy to navigate

  • A. A.

    Jul 5, 2024

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    Site was clean, easy to navigate and had very clear information and directions.

  • A. A.

    Jul 5, 2024

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    WOW, exciting on our upcoming trip, can't beat the price and direct flight from Florida to Orly Paris...

  • A. A.

    Jul 5, 2024

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    I am being charged twice for One reservation!! I was charged individually for each passenger and then another charge of both tickets all together

  • A. A.

    Jul 5, 2024

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    We like the airline but It was quite lengthy and frustrating to use the French Bee website as when we booked our tickets and paid with a valid CC, we kept having a message that our card could not go through. We called our bank and they said there was no issues with our card After trying several times, the message kept popping up. So we decided to use a different credit card and again, a message came up in red saying our payment cold not go through. So we gave up and suddenly we got an email alert with our 2 confirmed tickets . So you need to improve your website for the payment. We used Firefox but regardless all browsers should work when it comes to business merchants.

  • A. A.

    Jul 5, 2024

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    La navigation est aisée mais il faut comprendre la succession des services et des tarifs afférents. Le prix est mon principal objectif pour ce voyage-ci.

  • A. A.

    Jul 5, 2024

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    Rate calendar was easy to read, not being able to filter by nonstop flights made things more difficult. Rates and what each rate included were easy to understand. Seat map was not loading correctly for the return flight and showed overlapping seats. Return flight had lie flat seats but that seat description wasn’t listed anywhere else on the website.

  • A. A.

    Jul 5, 2024

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    very easy to navigate!

  • A. A.

    Jul 1, 2024

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    Couldn’t pay with paypal, this is a huge minus. The rest is good

  • A. A.

    Jul 1, 2024

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    very good

Reviews displayed in chronological order

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