Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

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  • A. A.

    Jul 24, 2024

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    Why have I been charged twice for the single ticket. I have one visa at $706CAD and one at $726CAD.

  • A. A.

    Jul 24, 2024

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    Easy to make reservations

  • A. A.

    Jul 22, 2024

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    easy to use

  • A. A.

    Jul 22, 2024

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    The link from email to upgrade the ticket didn’t open. There was no error message to say why I can’t check in online: just no button to go next. There was no message online to say I need a return ticket. Otherwise I cannot board.

  • A. A.

    Jul 22, 2024

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    very easy to use website. very confusing with regards to baggage and check in. Not clear at all if needed to pay extra for a carry on size bag or if one is allowed. needs to be clarified.

  • A. A.

    Jul 22, 2024

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    Fue muy fácil, clara la información

  • A. A.

    Jul 21, 2024

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    Worst airline ever.

  • A. A.

    Jul 20, 2024

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    Problem with pay

  • A. A.

    Jul 20, 2024

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    I was explained that it's impossible to use a voucher using the online reservation system, even if you enter the proper voucher number, and must be done by a live person on the phone. Nowhere does it say it on the site, it just keeps telling you you are doing it wrong. What I am the most upset about is that if you change flight, and you had already paid for a seat assignment, you have to pay the seat assignment again on the new flight, even though you free up a seat on the previous flight. It is highly unfair.

  • A. A.

    Jul 20, 2024

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    Would never get smart ticket again waste of money. Food is so bad.

  • A. A.

    Jul 20, 2024

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    Good airplane , I had a nice flight with you.

  • A. A.

    Jul 17, 2024

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    You have very good website. It was very easy to navigate. I like 3D seats view, it was very helpful while I chose the seats. Like your company

  • A. A.

    Jul 17, 2024

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    No way to return to the previous step (user info, or seat selection). I had to restart the process 3 times. In this process the price kept changing and I got my tickets for 400 more than initially registered with. I'm only booking you because that's the direct flight to LA from Orly. I'm really not a fan of your airline.

  • A. A.

    Jul 17, 2024

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    Your website is horrible. Doesn't work half the time.

  • A. A.

    Jul 17, 2024

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    My experience was efficient and great. It’s the 4th time I make a reservation with FrenchBee and it’s all good. I always book premium economy 5A seat Thanks

  • A. A.

    Jul 17, 2024

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    very smooth

  • A. A.

    Jul 17, 2024

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    Xxx

  • A. A.

    Jul 17, 2024

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    Easy

  • A. A.

    Jul 5, 2024

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    Overall, it was good, but some parts of the website were in French, although I chose English interface. And I received emails in French afterwards.

  • A. A.

    Jul 5, 2024

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    Great prices and very convenienct time schedule!!!

Reviews displayed in chronological order

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