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Review Summary
French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.
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A. A.
Aug 6, 2024
Verified reviewtwo main issues: the first is when navigating seat selection, i could not see the seats on the right side of the plane. the chart wasn't displaying properly so I couldn't select on that side. Second is the advertised prices are literally half of what you end up paying - I already understood there would be additional charges for where you sat, how much baggage you have, if you wanted to change your flight or make it refundable, etc. Its the taxes and fees that were not disclosed until you were on the last page before purchasing that make up the difference, and it felt like I was mislead on what I could expect to budget for a flight when considering this airline.
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A. A.
Aug 6, 2024
Verified reviewFast and easy to navigate
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A. A.
Aug 6, 2024
Verified reviewFees and taxes not refunded on unused tickets
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A. A.
Aug 6, 2024
Verified reviewAll good
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A. A.
Jul 28, 2024
Verified reviewEasy to use and navigate
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A. A.
Jul 28, 2024
Verified reviewFlight options are clear, but it is very frustrating to not be able to book an upgrade. I always upgrade and have to wait until check-in at the airport. The online option always says 'no room available', then I get to the airport and there is a lot of room, onboard the plane it is sometimes almost completely empty in upgraded seats. I would be much happier and relaxed and you would book much more revenue if the upgrade options were available and accurate.
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A. A.
Jul 28, 2024
Verified reviewI have pleased at the option for flights and ability to customize meal options. My only constructive feedback is that on both my orders, after receiving confirmation, I was also sent an email reminding me to book my flight. This made me panic that my flight was not booked…
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A. A.
Jul 28, 2024
Verified reviewEverythink was without problems!
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A. A.
Jul 28, 2024
Verified reviewRelaxing. Food was good. Staff were friendly,
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A. A.
Jul 28, 2024
Verified reviewIt was difficult to pass the verification screens even though I’m a legitimate customer.
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A. A.
Jul 28, 2024
Verified reviewIf you needed to go back, everything would have to be re-entered so it was a bit annoying. Payment process was fine though
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A. A.
Jul 28, 2024
Verified reviewI found the site easy to use.
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A. A.
Jul 28, 2024
Verified reviewI arrived at the suitcase check in counter 87 minutes before the flight (due to a delyed baggage collection from my previous flight. I ran as fast as I could). There were still employees present but they didnt want to help me. I was very sad, and in addition to them not being interested in helping, they were being personally mean and disrespectful.
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A. A.
Jul 28, 2024
Verified reviewThey would not take my Visa card and finally called Visa to get it straightened out
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A. A.
Jul 28, 2024
Verified reviewVery easy to follow. I like calendar tnat showed prices
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A. A.
Jul 28, 2024
Verified reviewThe payment system was not functioning when I purchased my ticket .. but I waited and a little later I could purchase my ticket.. it was then an easy transaction
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A. A.
Jul 25, 2024
Verified revieweasy
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A. A.
Jul 25, 2024
Verified reviewEasy :)
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A. A.
Jul 25, 2024
Verified reviewSuper! Great! 👍👌
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A. A.
Jul 25, 2024
Verified reviewmissed my flight with no refund because the registration desk closed early without any notice and the online check-in simply did not work. thanks guys, i will NOT be coming back!
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