Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

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  • A. A.

    Oct 11, 2024

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    Very good for the price. I travelled many times ORY-MIA and back with them.

  • A. A.

    Oct 11, 2024

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    With 2M air miles on Delta and 1M on Air Canada loads of travel on countless airlines, I have discovered “rock bottom” customer service. Add to that, a complete disregard to common courtesy. Congrats French Bee….Negative 5 Stars and if there were more, you guys would corner the market! From the booking on line and accepting payment to the customer representative when checking in and no wheel chair and corporate rhetoric about checkin deadline and unable to do this or that…. “Sorry, you can’t go on this flight….go over there and get the next flight on Thursday (and pay the he fees…. What a colossal three ring circus and no wonder your airline leads the industry in customer dissatisfaction and low ratings. It is not a question of “if” your airline will fail, but only a matter of time. Low moral amongst your rank & file and customer facing reps seems to radiate outward. Ugh!

  • A. A.

    Sep 27, 2024

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    all ok

  • A. A.

    Sep 27, 2024

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    Perfect

  • A. A.

    Sep 26, 2024

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    Easy and quick

  • A. A.

    Sep 25, 2024

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    The booking policy for check in and carry-on luggage needs to be more clear.

  • A. A.

    Sep 24, 2024

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    I spoke to someone who was very nice and helpful. And she followed up the situation to be sure that the problem was solved.

  • A. A.

    Sep 24, 2024

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    good price-performance ratio

  • A. A.

    Sep 20, 2024

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    No issues

  • A. A.

    Sep 18, 2024

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    I like this!

  • A. A.

    Sep 18, 2024

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    The website was easy to use. It was hard to navigate knowing what baggage is included in each level and if it's an option and how much it is to add luggage to the flight.

  • A. A.

    Sep 18, 2024

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    Amazing airline and really good prices. I've flown more than 10 times with them and it was always perfect. Only thing I would love to change = make it easier to find direct flights

  • A. A.

    Sep 18, 2024

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    Fast and easy

  • A. A.

    Sep 18, 2024

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    The experience was fast and flawless. I never have any issues booking with Frenchbee.

  • A. A.

    Sep 18, 2024

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    I was unable to book the trip when I was on the website from my work computer. The interface would not let me increase the passenger number to 2. Every time I tried to increase the passenger number to 2, I got an error message that said something like, there must be at least one passenger. I got a completely different interface using my home computer and was able to increase the number to 2.

  • A. A.

    Sep 18, 2024

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    The booking process was very streamlined, easy to understand and navigate. I travel and fly quite often and I’d say this site was probably the best I’ve ever used.

  • A. A.

    Sep 18, 2024

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    Nightmare experience flight

  • A. A.

    Sep 18, 2024

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    booking was straightforward and instructions were clear . I did not have to wade through too many infernal options as on many sites . The only problem was with my credit card acceptance but that may have been due to my bank.

  • A. A.

    Sep 18, 2024

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    Ease of navigation

  • A. A.

    Sep 18, 2024

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    Site results differs between countries Payment inconsistent

Reviews displayed in chronological order

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