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Review Summary
French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.
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L. N.
Oct 21, 2024
Verified reviewVery friendly staff. Good value.
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A. A.
Oct 21, 2024
Verified reviewGood
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A. A.
Oct 21, 2024
Verified reviewI made a mistake in the booking and I tried to cancel within 24 hours. The website does not allow to cancel so I had to call. I was told that I would lose the money for seating reservations and meals. This is bad practice. In comparison, I had to cancel a flight with Norse and I was able to do it on-line and I did not lose any money. FrenchBee is a scam.
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A. A.
Oct 20, 2024
Verified reviewNot many non stop flight available on dates desired
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A. A.
Oct 20, 2024
Verified reviewSo difficult to book No app
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A. A.
Oct 18, 2024
Verified reviewI am flying with French bee for the past 3 years, as soon as they launched the flights from Miami to Orly after pandemic. I can only say positive things. I like this airline very much. The prices are affordable. I like to fly into Orly, way easier than CDG.
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A. A.
Oct 18, 2024
Verified reviewAll was good and perfect!
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A. A.
Oct 18, 2024
Verified reviewBest way to fly Miami Paris with an arrival at Orly, the most convenient airport in my opinion
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A. A.
Oct 18, 2024
Verified reviewUsing the Frenchbee website was extremely inconvenient! It wouldn't show seat availability on specific flights until I entered all the passenger information. In addition, the payment process was very complicated and antiquated! It gave me a lot of trouble. When my card didn't go through, the website showed an error and didn't explain why. Also, American Express was accepted in the primary payment screen but not on the payment screen that appeared after the first payment failed.
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A. A.
Oct 15, 2024
Verified reviewI contacted french bee to change my flight because i had gotten Covid but could not get a refund or change the flight.
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A. A.
Oct 15, 2024
Verified reviewHad an issue with the first time I tried purchasing my tickets which resulted in being stuck (not able to purchase tickets) for days until I decided to try Incognito new email address which finally fixed the issue. Overall the booking process is pretty straightforward but I wish there was a better chat/customer service when having issues with booking a flight.
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A. A.
Oct 14, 2024
Verified reviewWhen I tried to go to the previous screen to make a change, the website did not respond and I had to log out and start all over again. Also, why can't you save return customers' information? Most websites do that.
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A. A.
Oct 14, 2024
Verified reviewEasy to use. Easy to get things done.
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A. A.
Oct 13, 2024
Verified reviewPerfect
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A. A.
Oct 13, 2024
Verified reviewPerfect
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A. A.
Oct 13, 2024
Verified reviewBooking online was great. The instructions were clear and details were helpful. However, based on the information on the website, I thought I will be pay one price for my additional luggage, and actually paid nearly 2 time that amount.
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A. A.
Oct 13, 2024
Verified reviewI was scammed during the checkin for a small backpack and ask me to pay 80€
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A. A.
Oct 13, 2024
Verified reviewIt was fine
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A. A.
Oct 11, 2024
Verified reviewMy credit card got hacked on your website and so was my friends at the same time. We live in different states but we’re on the phone booking our trip together. I called to report the incident, the representative apologized but then tried to sell me breakfast for my trip. I would think the least an airline can do is offer free breakfast to a customer who had the inconvenience of their credit card getting hacked while using the company website that is supposed to be secure. I had to cancel my card , wait several days on a new card then update all my bills with the new card, major inconvenience!!!
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A. A.
Oct 11, 2024
Verified reviewOverall straightforward and as expected
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