Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

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  • Stanislav B.

    Feb 8, 2025

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    Horrible experience! Booked flight directly on the site, but when attempted to cancel within 24 hours as allowed by law was told that my ticket was non-refundable. This is against the law and deceiving!

  • Stephane C.

    Feb 8, 2025

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    Good

  • Lorin D.

    Feb 8, 2025

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    The site is good. Easy to use… the multiple ticket level options was a bit confusing but in the end ot made sense.

  • Luming W.

    Feb 8, 2025

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    Very easy to use!

  • A. C.

    Feb 8, 2025

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    si pero en español es dificil

  • Maelys F.

    Feb 8, 2025

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    When booking a flight for 4 people, I was not able to select different packaging (basic or smart) Also, when reviewing the information at the final screen, there is no way to go back and make some edit to the passengers information unless you start all over again. And of course, when doing so, the price jumped. I had to start the process all over again from a different computer.

  • Wilfrid P.

    Feb 8, 2025

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    I am very satisfied with Frenchbee for the moment. It was very easy to purchase my tickets and everything was very clear.

  • Veronique L.

    Feb 7, 2025

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    Very hard to book! Specially for seat choices….impossible on ipad ! Always had to redo from beginning ….

  • Annie thuyanh D.

    Feb 7, 2025

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    Best deals.

  • David G.

    Jan 31, 2025

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    Website was fast and simple.

  • A. G.

    Jan 31, 2025

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    Good online until when we had to change the date on a ticket à second time. Not possible on site had to call and wait for bumbling and ignorant agents who took for ever to issue new tickets. More that’s the booking the flying experience is very enjoyable with the Orly arrival and what keeps us coming back.

  • Bella D.

    Jan 31, 2025

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    Booking flight itself was easy. I was trying to add gourmet dinner instead of basic for additional $35 ( or $25?), but was unsuccessful. Otherwise it would have been 5 stars.

  • Susana M.

    Jan 31, 2025

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    Very satisfied!

  • Dany C.

    Jan 31, 2025

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    My second time to book a direct flight to miami. Easy and good prices offered for a direct flight.

  • Sebastien D.

    Jan 31, 2025

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    Site pour la gestion de la réservation inaccessible, bad error request…..

  • Roseann F.

    Jan 30, 2025

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    Very confusing regarding baggage fees. It said free when I purchased the ticket and then I was as sent an email saying it was $45.

  • Mary patricia B.

    Jan 30, 2025

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    I booked my 6th flight on Frenchbee and wasn't told when the flight was delayed and then cancelled. Customer service on January 9 on the phone while I was at the airport didn't give me any options. So I missed out on a hotel voucher because I had to book a hotel since my flight was changed with no notice by message or email to the next day. Very disappointed. I have put in a claim for this. But the claim I put in didn't give my the power to attach my documentation to the claim. I have the documentation for two delayed flights. Waiting endlessly to resolve this and have heard nothing.

  • George T.

    Jan 23, 2025

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    10 all the way

  • Ronald H.

    Jan 23, 2025

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    I had a hard time getting phone numbers in the correct format

  • R. P.

    Jan 23, 2025

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    easy and straight forward

Reviews displayed in chronological order

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