Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

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  • Carlos I.

    Mar 2, 2025

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    You need an app. Also preload info. Look at the United App

  • Luca F.

    Mar 2, 2025

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    Everything ist easy to understand. But it would be better if on the Website is also a German Language. The Seat Prices are a little to expensive.

  • Terina eve N.

    Feb 22, 2025

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    Customer service can be improved by a long run

  • Bruce S.

    Feb 22, 2025

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    The site works fine. A major improvement would be to be able to see the seat map for the specific chosen flight/date early in the process. If I can’t see the seats I want still open, I should be able to change the date and see seats open for that alternate date. Meals are confusing. Why keep trying to sell me a meal upgrade if it’s not available for my route/direction. Thanks

  • P. D.

    Feb 22, 2025

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    After having found you on ChatGPT, it was a breeze to book our flights to Paris. However, booking for our 13 years old was difficult - he is a teenager but traveling with us. Is a a young adult, but afterall it seems you wanted him in an 12 Adult category. For a website with that level of simplicity, offering such a complex set of age category is a shame.

  • Ibrahim R.

    Feb 22, 2025

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    Everything was great, I really liked it.

  • Fida K.

    Feb 20, 2025

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    Easy website to navigate. Competitive pricing.

  • Judy mary G.

    Feb 20, 2025

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    My booking experience was good. New to the website so it took a little while to navigate, but I achieved my goal and very happy with the price. I was very sad to see that the Premium/best class of service did not include lie flat seats for my rather long flight, but I will survive.

  • Julian D.

    Feb 20, 2025

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    We had a voucher which would not be accepted because it could only be used on a single reservation, in Euros. The voucher should be functional in any currency and on a reservation for multiple people. We had to call and when we called, the person told us we couldn't book over the phone, and could only book only, but the email for the voucher specifically said we could call to book a ticket using the voucher.

  • Maryna J.

    Feb 14, 2025

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    Web site is confusing and it took me five times to finally book my ticket. For example, it tells you to pay for your seat selection, you price goes up, then when you go to the next page, it says you can ADD ON free seat selection. Very confusion and I started over several times bc I couldn't understand why I had to pay for my seat to only found out it was free in the end.

  • Beatriz R.

    Feb 14, 2025

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    AGILE AND EASY TO USE WEBSITE

  • D. B.

    Feb 14, 2025

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    Easy to access and use, which is important for someone my age. The only issue I had was requesting a wheelchair for the flights. Still working on that personal need.

  • E. S.

    Feb 14, 2025

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    I understand this is a budget airline, but charging $35 for a vegetarian option is absurd! I'm not opposed to getting charged extra, but $35???? It's honestly enough to make me never want to book with frenchbee again.

  • Albert D.

    Feb 14, 2025

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    Very easy

  • Julian M.

    Feb 14, 2025

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    Easy, and enjoyable.

  • Dominique L.

    Feb 14, 2025

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    Absolute worse customer service from the people that are supposed to help. Squeezing customers at gate for more revenue is completely distasteful.

  • Lee marie T.

    Feb 14, 2025

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    We were able to understand the different charges for each thing

  • Valerie V.

    Feb 14, 2025

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    The website was easy to use and I was able to book my flights with no problems.

  • Yolanda A.

    Feb 8, 2025

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    we have booked with frenchbee before, i guess we know how the website works. sometimes it is a little bit confusing what choices you have made. maybe a summary of the choices before you click to continue will be helpful.

  • I. T.

    Feb 8, 2025

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    It is fairly easy to book a flight from Frenchbee's website. No hassle and each level of ticket price is very clear. I would highly recommend the refundable Bee Flex.

Reviews displayed in chronological order

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