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Review Summary
French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.
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Raihau W.
Jan 23, 2025
Verified reviewNot user friendly. I had to start over numerous times instead of hitting modify.
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M. A.
Jan 9, 2025
Verified reviewOverall the Frenchbee.com website is fairly easy to understand and straightforward to navigate through its parts. You can easily search for what you’re looking for or use the tabs to get to the correct page, book, modify, cancel a reservation or find useful information on luggage, restricted items, add on items to your reservation and so on.
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J. K.
Jan 8, 2025
Verified reviewIt was easy to book online. However, an app to track flight info and booking info would be Evan easier
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Yihua Z.
Jan 8, 2025
Verified reviewI never could reach a real customer agent that can solve my issue! Also the website is extremely poor! It wasted bunch of my time and money, will never buy tickets from this website anymore
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Sabena R.
Jan 8, 2025
Verified reviewN / A
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A. B.
Jan 8, 2025
Verified reviewThe checking in at the airport kiosk is a total nightmare. The staffs are unbelievably slow and unprofessional
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Stefan P.
Jan 8, 2025
Verified reviewNot the most comfortable experience. Available seats can inbox bee seen after entering all data.
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Florence D.
Jan 8, 2025
Verified reviewSmooth
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Cornelis K.
Jan 8, 2025
Verified reviewI hope they have vegan food
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M. L.
Jan 6, 2025
Verified reviewI wasn’t sure if I should get a smart bee or premium seat. I went with smart bee (thinking I could always upgrade later - just like with any other airline). Turns out that French Bee only lets you upgrade *within 48 hours of the trip, *for a higher price difference (than the actual difference between what you already paid and the premium seat price at the time of upgrade) AND *they charge an extra $190 FEE for the upgrade (as if you’re changing flight or something). Already regret my purchase, but can’t do anything about it.
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Jessica E.
Jan 6, 2025
Verified reviewReview is just for the booking experience, I haven’t taken my flights yet! Booking was straightforward, easy, and the differences in fare options were clear and easy to understand. Also, the little logo on the calendar page that immediately lets you know which flights are direct was instrumental in ease of booking - that is some A thoughtfulness right there! I’ve heard good things about French Bee; so much so, I’m trying them out for the first time instead of other more traditional business class carriers. Guessing it will not be quite as nice as other carriers with a lie-flat seat but also acknowledge that comes with a discounted fare. So far, I say great job, French Bee!
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Lahcene H.
Jan 6, 2025
Verified reviewIt would be nice to visualize the architecture of the seats before moving to the informations, you don’t have to follow the other airlines set up.
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Brian A.
Jan 2, 2025
Verified reviewIt would be easer if you had a multi city booking option and if it was not necessary to restart the entire process just to change one detail, such as the departure date.
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Lyudmyla F.
Jan 2, 2025
Verified review👍😀 Everything is perfekt. We are real French Bee fans.
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J. H.
Jan 2, 2025
Verified reviewIt’s easy to scroll on an iPhone but not all availability shows (premium seating) on the screen. Why doesn’t French bee get an app? Much easier
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Russell S.
Jan 2, 2025
Verified reviewLots of back and forth, not particularly clear on all of the surcharges and how much the actual cost will be.
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Helga A.
Jan 2, 2025
Verified reviewWe’ve flown French bee before and like the no frill but low pricing
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T. B.
Jan 2, 2025
Verified reviewunable to verify seating
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Erica lesley K.
Dec 24, 2024
Verified reviewAs always I am a regular patron on French Bee and appreciate your wonderful customer service. However, I am disappointed that you stopped your non-stop service from Orly International Airport to Los Angelos. The connection is Newark has been long and I had to pay a second pet fee to Alaska Airlines. I not sure why you stopped seeing Los Angeles.
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Gabriela T.
Dec 24, 2024
Verified reviewEasy
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