Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

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  • J. S.

    Sep 16, 2025

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    Even though no app the online website was easy to navigate and the English translation very clear.

  • Ralph K.

    Sep 16, 2025

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    it is a good idea to show the different rates on different days which helped me to choose one day which is convenient in regard of price and date

  • Mark A.

    Sep 16, 2025

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    The seats are absolutely too narrow. And I am a standard body size. It would be okay getting squeezed like this during a 2 hours flight... but for 11 hours on a Paris / Los Angeles flight is total torture! Unless you cross your arms for the entire flight, your elbows will dig into your neighbors and you will feel theirs poking you. Eating is a frustrating challenge: you must bend your arms because the seat in front of you is so close, but your elbows will get onto your neighbor's space! Although meal time is short because the food is so bad you don't eat much of it. Trying to sleep in such a position is also a real challenge. While the base price is appealing, you quickly get to standard market price after choosing your seat and checking in a suitcase, so it makes no sense to go through so much torture. For the above reasons,I am not satisfied with Frenchbee.

  • Leslie R.

    Sep 10, 2025

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    Ease of navigation is not quite as good as it should be.

  • Brice B.

    Sep 10, 2025

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    Booked on the phone because needed a seat for my child. Customer service person was really nice & helpful. Website is bad, keep crashing.

  • Danielle D.

    Sep 10, 2025

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    Les annonces pendant le vol sont très repetitives et lintensite trop fortes Elles réveillent en sursaut ! les faire plus douces avec un petit bruit les annoncant leger Vraiment le vol avec ces annonces bruyantes très désagréable.

  • Benjamin T.

    Sep 10, 2025

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    Booking was easy. Space between seats in premium was RIDICULOUS. As soon as the front passenger lowered his back rest I couldn’t leave my seat !!!

  • Brigitte D.

    Sep 10, 2025

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    Pretty easy, unless you want to go back and check, then you lose everything and have to start all over again. Also, it would be so much better it you had an app too.

  • Karla B.

    Sep 10, 2025

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    It wad easy and quick. Prices were disclosed properly

  • Noah louis C.

    Sep 10, 2025

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    Ma demande a bien ete prise en compte, avec amabilite

  • Man yu G.

    Sep 10, 2025

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    Customer services were unwilling to help with rebooking after we missed our fight.

  • Theodorus O.

    Sep 7, 2025

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    My experience with flying with Frenchbee has been very good and we are pleased with the service

  • Eberhard W.

    Sep 7, 2025

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    When choosing a seat with Safari browser, you can see only the left half of the plane. The right side is always covered by the bookings summary pane. So when I need to pick a seat on the other side, I need to start my booking all over again in a different browser. All other functionality is fine, which is why I didn't give it just one star.

  • Alain T.

    Sep 7, 2025

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    Easy, no hidden fees

  • Galiya B.

    Sep 7, 2025

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    Very nice booking experience

  • Bianca B.

    Sep 7, 2025

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    It was a bit non-intuitive at first but ok for someone like me normally using sites to book.

  • Nora M.

    Sep 7, 2025

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    IT went pretty smooth

  • Tari P.

    Aug 31, 2025

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    It was a little difficult finding what I was looking for. I needed to add a KTN

  • Van D.

    Aug 31, 2025

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    Web site is slow and sometime takes user back to the begining

  • Nadia B.

    Aug 31, 2025

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    My child is in the icu and even with a doctors certificate and several calls ( rudely put down after waiting for 30 mins’ )and emails ( unsnswered) I was told to lose my daughters flight as she can’t travel and pay a penalty even tho the new flight is cheaper then my original ticket! Get insurance if you book with them. There’s no humanity!

Reviews displayed in chronological order

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