Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

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  • Stephanie C.

    Aug 31, 2025

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    Great

  • Jaime M.

    Aug 31, 2025

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    PERFECT! Ease web, quickly and nice explication.

  • Martin john K.

    Aug 31, 2025

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    Great prices

  • Hilikoa zosia D.

    Aug 25, 2025

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    You have to relaunch the whole booking when you want to do a small modification - this is really annoying

  • Jaime G.

    Aug 25, 2025

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    Smooth ticket buying experience

  • Mala S.

    Aug 25, 2025

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    The whole booking process easy to follow with good information and clarity. At the very end though, before making a seat selection, I wanted to look at the cabin layout and was thrown out (unable to come back to the seat selection page) and had to do the whole booking process again.

  • Anthony C.

    Aug 25, 2025

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    The flight was great but what on earth is up with your booking/check in processes? Total SHIT SHOW. It’s the year 2025 yet you have no app? Your website is impossible to read from an iPhone. Check in process was a complete disaster at ORY. Way too crowded. I had to wait a full hour just to check my bag. The in flight experience is great! Beautiful new A350 aircraft, very comfortable seats, friendly flight attendants. Super painful horrible experience until you walk on board.

  • Elena B.

    Aug 25, 2025

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    The webpage has problem when you try to select your seat. It doesn’t display correctly. I tried multiple computers and browsers and while doing so the tickets went up in price. Also while purchasing it I didn’t asked me if I needed more time and while I was waiting for the credit card confirmation number to complete the purchase (I was buying in Europe) the price went up again and the transaction stalled. That was very frustrating. Also I am not sure why we cannot see our assigned seats to have a better sense if we want to upgrade or not. Furthermore my bank balance showed double charges for multiple days… I also added an animal and that page was also very unclear. It kept showing me total charges including the cost of the tickets I had already purchased days before so it was very unclear how much I was going to get charged the day I added the dog. Additionally there is a problem on the left top corner iof the pages… from time to time it shows your journey as orly to orly even while you are buying a one way orly to sfo for example… And there is much more I could mention

  • Philippe P.

    Aug 25, 2025

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    Yes the website is well designed and easy to navigate

  • Laila C.

    Aug 21, 2025

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    Easy friendly

  • T. M.

    Aug 21, 2025

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    We love your airline! Unfortunately, our biki We love your airline, in fact it's our favorite airline, but every booking I have done with French Bee has been frustrating and confusing. My most recent experience booking 2 flights (LAX to ORLY) I wanted to book two round trip flights, but ended up having to book 4 flights due to the website challenges. I believe I spent more than I was planning. . The description of the add on services is confusing as well

  • L. F.

    Aug 21, 2025

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    Easy to search the best deals.

  • Maria gloria I.

    Aug 9, 2025

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    Very fast and easy

  • D. L.

    Aug 9, 2025

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    Price difference for some of the services should not be that high. It used to be a more affordable option compared to the rest of the market but prices are almost as high.

  • Nicole C.

    Aug 9, 2025

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    Not affiliated with any partner airlines so unable to accrue rewards with this flight.

  • A. G.

    Aug 9, 2025

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    Perhaps you could give us the option to "empty the basket" and restart when one makes a mistake. Right now I just leave the page and start afresh with new access to your website but it could well be that I haven't understood the options. Also, is there a way to access the seat map before deciding on a flight? If I want to reserve the front row of prime, I'd like to see whether the seats are still available. Otherwise I'm happy and having a friend book on the same flight. Merci.

  • Cristyle E.

    Aug 9, 2025

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    The website is difficult. We booked 4 seats but 2 were removed due to being reserved for unaccompanied minors. We were charged repeatedly trying to move our seats to be together. Customer service was hit or miss depending who was on the phone. Not a user or customer friendly experience.

  • Vera S.

    Aug 2, 2025

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    It was my second time booking with French bee and it was very easy step by step process.

  • Jeffrey W.

    Aug 2, 2025

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    Booking was a little difficult. I kept getting error messages or timed out. Also, the price goes significantly up for basic additions.

  • Rudy J.

    Aug 2, 2025

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    Notre valise a été perdue, c est une catastrophe et en plus ils ne savent pas nous dire où elle est

Reviews displayed in chronological order

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