Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

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  • Abraham P.

    Sep 23, 2025

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    No Coments

  • Jean paul J.

    Sep 23, 2025

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    easy to navigate and book

  • Suzanne erica C.

    Sep 23, 2025

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    I ordered a round-trip airline ticket using the online service. It was quite simple, easy to navigate, and less complicated than websites of other airlines.

  • Keith W.

    Sep 23, 2025

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    Easy to navigate and understand seating/travel options available.

  • Robert G.

    Sep 23, 2025

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    I personally find your webpage a bit cumbersome. Part of visit the language issue which I only speak English and it’s a lot of it in French, which I understand but some areas are a bit confusing regarding options and pricing, etc. however, I find the service once on the plane, great and enjoy French, be very much

  • Yara L.

    Sep 23, 2025

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    It’s easy but it’s annoying we have to pay for every additional thing, bags, seats, food, drinks even a blanket! For an international flight that’s unheard of and ridiculous

  • Ann B.

    Sep 23, 2025

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    It wouldn't take my American business credit card for payment. Even with the extra pop -up payment screen. I tried personal American credit card, and it did not work. I tried a third card and payment worked. Adjusting travel dates to compare prices is not streamlined.

  • A. B.

    Sep 23, 2025

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    Cheapest way to get from US to Europe

  • Isabelle R.

    Sep 18, 2025

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    Staff was great, room for legs, good one!

  • Guillaume G.

    Sep 18, 2025

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    Smooth

  • Elza P.

    Sep 18, 2025

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    All went wll.

  • Yesser H.

    Sep 18, 2025

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    Due to uncontrolled circumstances, I arrived 1h and 10 min before takeoff (San Francisco to Paris). I found nobody at the airport to help me (San Francisco). I called Frenchbee after looking for the customer service online for a long time. finally I found a number that allowed me to talk to a representative (versus chatting with a useless robot on Whatsapp for a while with no help at the end). The representative told me that, even if I was present at the airport 1h and 10 min before takeoff, my ticket was cancellled and I couldn't take that plane. Furthermore, the company didn't want to book me to a next flight unless I pay the full price. They told me that the ticket was wasted and that I'd have to do a new booking if I wanted to travel. I was left at the airport without any other option than booking a new plane ticket at full price. I will not recommend that airline, nor use it again.

  • Mary M.

    Sep 18, 2025

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    The booking process works but it is unfortunate that you always have to click back to return to the search page to change the dzte, instead of simply clicking the date in order to see the fare change or date change option. It makes the process a little tedious. Otherwise, it works well, albeit simply.

  • S. C.

    Sep 18, 2025

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    Easy last minute booking

  • Abraham A.

    Sep 18, 2025

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    Buying the ticket was actually not easy, the platform was not desktop or mobile friendly. Also entering my card info it reads off first name last name on your platform it asks for last name first name, it should be consistent. This almost lead me not to purchase the ticket. Other than that t like this airline company overall.

  • Michael D.

    Sep 17, 2025

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    Doesn't save anything, if you want to change one parameter, you have to start from scratch. Doesn't handle well foreign addresses. "Business" class is too expensive for the few benefits it provides.

  • Calypso C.

    Sep 17, 2025

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    They refused to cancel my reservation 5 minutes after booking even though I am an American citizen. They claimed its because I used the French website instead of the American website but I firmly believe this was deviant. I know from experience as I travel quite a bit that this should not be allowed and other EU airlines have cancelled flights for me when canceled within 24 hours as an American citizen.

  • Marie nicole R.

    Sep 16, 2025

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    It went smoothly

  • Claudia B.

    Sep 16, 2025

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    Comfortable seats for anyone under 6.5 feet,

  • Guillaume B.

    Sep 16, 2025

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    I would like to bave an qccount to have all my data saved for my next flight.

Reviews displayed in chronological order

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