Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

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  • Sheri belle C.

    Oct 26, 2025

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    You have not taken care of American customers. The name field only asks for First and Last.........BUT if it doesn't match the Passport, we will be UNABLE to leave USA...I spent hours buying the ticket and getting help

  • Lyn H.

    Oct 18, 2025

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    easy booking!

  • Marcia G.

    Oct 18, 2025

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    easy to navigate and the service options are very good.

  • Henricus V.

    Oct 18, 2025

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    Fast and easy.

  • Yisshak lewi B.

    Oct 18, 2025

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    Worst

  • Yevgeny T.

    Oct 18, 2025

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    Easy and clear booking process, very competitive fares, we love FrenchBee!

  • Lisa H.

    Oct 18, 2025

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    Easy to navigate -

  • Monique lan N.

    Oct 18, 2025

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    Very good I like it

  • Lucas S.

    Oct 11, 2025

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    Réserver un vol avec French bee s’est avéré être une expérience fluide et agréable. Le site est intuitif, la réservation est rapide, et la compagnie offre des tarifs compétitifs pour des destinations longues distances. Les options tarifaires sont claires, notamment les offres Bee Smart et Bee Flex, qui incluent un bagage en soute de 23 kg.  Cependant, un bémol majeur concerne les frais associés aux bagages en soute supplémentaires. Bien que l’ajout d’un bagage supplémentaire soit possible, les tarifs peuvent être élevés, surtout si la réservation est effectuée à la dernière minute

  • Heidi V.

    Oct 11, 2025

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    The website was very easy to navigate and I found all information I needed throughout the booking process.

  • Vivian R.

    Oct 11, 2025

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    Unfortunately we will not be booking with FrenchBee ever again. We flew with them for our honeymoon in Paris and checked in online the day of our return flight. They said the check in could not be completed for some reason and said we have to go in person. Well apparently their check-in in person closes 90 minutes before take off. The cut off time was 5:20pm. We got there at 5:22pm and they would not let us check in or board. The couple in front of us got there at 5:21, same situation. About 12 of us were standing there at the counter with a “missed flight” even though the plane didn’t take off for another hour and a half. They wouldn’t refund anyone any money and we had to buy another ticket with them to get home. Given the amount of people this happened to for just this one flight, I imagine this happens many times and they do it on purpose so more people will buy another ticket. I’ve told many people about this experience in hopes that no one I know would ever make the mistake of flying with them.

  • Cynthia H.

    Oct 11, 2025

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    The first time I tried to book the trip my credit card got denied due to fraud and then I went back to rebook it after approving it with my credit card and got charged a higher fee. My friends booked the same trip through a third party website kiwi.com and paid $150 less than we did. My trip said no refunds or cancellations even though they got the same thing for cheaper. Next time I will use a third party website instead of just going to the main website.

  • Pamela C.

    Oct 11, 2025

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    I had a very positive experience exploring flights & booking through the FrenchBee.com website. My only recommendations would be to create a phone app & provide electronic boarding passes (I am not sure if you have electronic boarding passes - it appears not - so if you do, I would just recommend clarifying this on the site & booking e-mails). As I will be traveling internationally for my trip (US to Tahiti), an electronic boarding pass would provide me with reassurance & ease in the upcoming check-in processes, especially when I will be in another country.

  • Timothy james K.

    Oct 11, 2025

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    Easy booking

  • Olivia G.

    Oct 8, 2025

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    hjkl;

  • Evert B.

    Oct 8, 2025

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    At the payment step, I first selected to pay by bank. However, when I selected Netherlands, no bank was shown. From that point I was not able to navigate back to the other options for payment so I had to make a booking aging and selected Paypal. That was frustrating.

  • Alexandre V.

    Oct 8, 2025

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    L’impression d’être une balle de ping pong, envoyé de personne en personne, parce que j’ai été l’heureux élu d’un contrôle aléatoire, ils pourront dire que je pouvais le faire via mail mais qui serait assez stupide pour envoyer sa carte bleue (recto/verso) par mail avec sa photo d’identité…bref heureusement que je suis venu un peu moins de 3h en avance car j’ai pu rentrer dans l’avion à 10min près

  • Michael renard gagaza M.

    Sep 23, 2025

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    Easy to use and straight forward

  • Lynda W.

    Sep 23, 2025

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    it was very easy; the hardest part was deciding whether or not to go and when

  • Isabelle R.

    Sep 23, 2025

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    Bla bla bla

Reviews displayed in chronological order

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