Reviews for Us.frenchbee.com

Total: 1 124 reviews since 15/09/2022

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3.9

Based on 376 reviews from the last 12 months

  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

French Bee offers a user-friendly website with easy booking and clear information. Customers appreciate the good service and decent aircrafts, with some looking forward to their flight experiences.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 49%
  • 23%
  • 11%
  • 7%
  • 11%

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  • John M.

    Nov 25, 2025

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    I attempted to check in on the website. The website had error message and would not permit me to check in. I showed up at airport 80 minutes before my flight and was told I would not be permitted to take the flight because I had not checked in at least 90 minutes before departure. There was not another flight back to Miami for 2 days so I had to purchase an entire separate ticket from a different airline.

  • Emine D.

    Nov 25, 2025

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    It would be good to pripose upgrades relative to the price of the ticket. 100% of the base price isn't going to work.

  • Natalia S.

    Nov 25, 2025

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    The best compony! Love to fly wit FrenchBee and choose every time.

  • Jacqueline B.

    Nov 22, 2025

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    The site is easy to navigate

  • Ana lucia C.

    Nov 22, 2025

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    Booking is ok. Website is difficult to navigate.

  • E. B.

    Nov 11, 2025

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    It is quite easy to book a flight online with FrenchBee.

  • Catherine S.

    Nov 11, 2025

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    'oit meal' is poorly described and seems to be another ridiculous chrge on board. When I ask for help from attendant, he just shrugged and said 'you missed it.' people have to get up for water which is highly inconvenient if you're in a window seat to both passenger and those next to them. No offer of water during an 8-hour flight. No offer to pick up trash. Just a lot of rattling of cages up in the the kitchen area were most disturbing and loud.

  • Anne M.

    Nov 8, 2025

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    The direct flights should be highlighted in a different color in the calendar display right at the beginning of a search. It is frustrating to go through multiple screen selections to find out that the selected date for return flight does not offer a direct flight option. Does not keep previous selection when starting a new flight search. Searches often crash and have to start all over. I have seen the selection of a date impossible on a small desktop screen because the monthly calendar pop-up would not resize properly.

  • Donald M.

    Nov 8, 2025

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    Had a question about cancellation policy made a phone call. The agent on the phone was very informative and helpful. Went back to the website to book. The tickets was very easy and intuitive. Was confused on follow up emails asking to finalize our booking after we already have a confirmation number and a ticket number..

  • Christophe S.

    Nov 8, 2025

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    The French Bee website is easy to use indeed. It's clear to see pricing for different days. The only issue is that they keep on spelling my name CHRISTOP HE with an odd spacing before HE when I do online checking, instead of CHRISTOPHE

  • Jean marie R.

    Nov 8, 2025

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    I am happy with my booking on French bee, easy, quick, clear and with interesting add on options …Good prices.

  • Ingrid V.

    Nov 8, 2025

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    Easy transaction

  • Ahmed E.

    Nov 8, 2025

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    Terrible experience , no one answers your questions , at the airport the lady was horrible , no managers on floor to solve the problem , they all tell you call this number , when you call the number they are all super rude and hang up on you . I definitely not recommend this company !

  • Harmish hareshkumar K.

    Oct 26, 2025

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    Unresponsive, slow

  • Jonathan D.

    Oct 26, 2025

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    Booking experience is mainly straight-forward. I am surprised that there is no "sign-in" that would save and auto-populate all of my info, rather than filling it in. I am also mildly perturbed when I have to pay extra to sit next to the person I travel with (my wife) but I guess that's part of your business plan. Anyway, I have been flying Frenchbee for many years now, many times per year, and I have never had a problem, so you have my business.

  • Maxime V.

    Oct 26, 2025

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    I wish Frenchbee would have a concept of user account so that I can save my information and my family’s information and wouldn’t have the re-enter it every time.

  • J. B.

    Oct 26, 2025

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    …. Very good

  • Linda E.

    Oct 26, 2025

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    Very easy to do. Good website

  • Mohsen D.

    Oct 26, 2025

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    It was very easy to make my reservation and also the Customer Service was great.

  • Christopher D.

    Oct 26, 2025

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    booking was easy

Reviews displayed in chronological order

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