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Review Summary
TricorBraun is highly regarded for its excellent product quality and reliable service, with prompt deliveries and a user-friendly ordering system. Many customers express satisfaction with their impressive selection and the attentive customer support provided.
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A. A.
Dec 4, 2021
Verified reviewtime from order to shipment was longer than expected.
Reply from Tricorbraun.com
Hi Nick, Thank you so much for your review! We're always happy to hear we could help. Please reach out to the customer service team if you have any questions about your next order. Best, Your Friends at POD
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A. A.
Dec 4, 2021
Verified reviewBottles are great but didn’t send correct tops so I had to buy on Amazon. I tried to call to chat and to email to no avail. This was not a great experience. So I gave up when I was told end of chat
Reply from Tricorbraun.com
Hi Judy, Thank you for your review. We're sorry that the incorrect cork was shipped to you. We can see that you spoke with one of our customer sales reps through chat about getting the correct cork sent out. The new corks should have been delivered on 11/27. We would love the chance to earn your business again. Please reach out to our dedicated team of customer service reps if you have any questions or concerns we can help with! Best, The Team at Packaging Options Direct
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A. A.
Dec 4, 2021
Verified reviewMy original orders for this product all had bladder in the bottle. The newer ones don't and don't have that sustained spray without pumping several times. I won't need anymore because of that.
Reply from Tricorbraun.com
Hello Virginia, We appreciate you leaving feedback on your recent order. We apologize for the confusion regarding the two different Flairosol products we have on the website. Our Customer Service Manager has reached out to you via phone and email so that we can get you correct Flairosol replacements. Please give us a call or respond to her email when you have a moment. We look forward to addressing and fixing this issue for you. Best, The Team at Packaging Options Direct
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A. A.
Dec 4, 2021
Verified reviewSUPER SERVICE! RAPIDITÉ EXEMPLAIRE.
Reply from Tricorbraun.com
Hi Brigitte, Thank you so much for your review! We're always happy to hear we could help. Please reach out to the customer service team if you have any questions about your next order. Best, Your Friends at POD
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A. A.
Dec 4, 2021
Verified reviewgreat price, fast delivery
Reply from Tricorbraun.com
Hi Chenchi, Thank you for your kind words and the review! We’re so happy to hear that we were able to meet all your needs! Please reach out to our customer service teams for your next order if you have any questions we can help you with. Look forward to working with you soon! Best, Your Friends at POD
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A. A.
Dec 4, 2021
Verified reviewMy glass carboys arrived on schedule. They are functional and beautiful; Just perfect.
Reply from Tricorbraun.com
Hi Keven, Thank you so much for your review! We're always happy to hear we could help. Please reach out to the customer service team if you have any questions about your next order. Best, Your Friends at POD
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A. A.
Dec 4, 2021
Verified reviewI ordered 32 packs of 12 for my first order. I was so nervous, but then when they arrived I instantly knew I made the right decision - they are perfect!!!
Reply from Tricorbraun.com
Hi Rebecca, Thank you so much for reviewing us! We're happy to hear you were satisfied with your order! Please reach out to the customer service team if you need any help with new orders! Best, Your Friends at POD
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A. A.
Dec 4, 2021
Verified reviewI'm always very satisfied with the products I receive form Direct Packaging. The Reps are always so helpful and the shipping is always fast!
Reply from Tricorbraun.com
Hi Constance, Thank you so much for reviewing us! We're happy to hear you were satisfied with your order! Please reach out to the customer service team if you need any help with new orders! Best, Your Friends at POD
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A. A.
Dec 1, 2021
Verified reviewHave made multiple orders! Excellent service and quick response time with any questions that I had!
Reply from Tricorbraun.com
Hi Stephanie, Thank you so much for your review! We're always happy to hear we could help. Please reach out to the customer service team if you have any questions about your next order. Best, Your Friends at POD
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A. A.
Dec 1, 2021
Verified reviewSuch a great customer service
Reply from Tricorbraun.com
Hi Benito, Thank you so much for your review! We're always happy to hear we could help. Please reach out to the customer service team if you have any questions about your next order. Best, Your Friends at POD
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A. A.
Dec 1, 2021
Verified reviewGreat product, fast shipping and great customer service!
Reply from Tricorbraun.com
Hi Colton, Thank you so much for reviewing us! We're happy to hear you were satisfied with your order! Please reach out to the customer service team if you need any help with new orders! Best, Your Friends at POD
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A. A.
Dec 1, 2021
Verified reviewThe airless pumps are all I use now for emulsion products. They work great and keep the products fresh longer.
Reply from Tricorbraun.com
Hi Cherry, Thank you for your kind words and the review! We’re so happy to hear that we were able to meet all your needs! Please reach out to our customer service teams for your next order if you have any questions we can help you with. Look forward to working with you soon! Best, Your Friends at POD
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A. A.
Dec 1, 2021
Verified reviewI always like ordering from POD!
Reply from Tricorbraun.com
Hi Connie, Thank you so much for your review! We're always happy to hear we could help. Please reach out to the customer service team if you have any questions about your next order. Best, Your Friends at POD
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A. A.
Dec 1, 2021
Verified reviewNot happy with how they all stick together. Loose quite a lot in the separation proceeds
Reply from Tricorbraun.com
Hi Arthur, Thanks for taking the time to leave us a review. We're sorry to hear that some of your items arrived to you damaged. Our Customer Service Manager and we're getting the damaged ones replaced for you. Please never hesitate to reach out to us in the future if there's any issues with your orders. Best The Team at Packaging Options Direct
Reply from Tricorbraun.com
Hi Arthur, Thanks for taking the time to leave us a review. We're sorry to hear that some of your items arrived to you damaged. Our Customer Service Manager and we're getting the damaged ones replaced for you. Please never hesitate to reach out to us in the future if there's any issues with your orders. Best, The Team at Packaging Options Direct
Reply from A. A.
Thank you for the amazing costumer service!!
Reply from Tricorbraun.com
That is great to hear, Arthur! I'm glad we were able to help! Please let the team at Verified Reviews know if you'd like to update your review to reflect that service. Best, Your Friends at POD
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A. A.
Dec 1, 2021
Verified reviewVariety of selection and availability for small orders.
Reply from Tricorbraun.com
Hi William, Thank you for your kind words and the review! We’re so happy to hear that we were able to meet all your needs! Please reach out to our customer service teams for your next order if you have any questions we can help you with. Look forward to working with you soon! Best, Your Friends at POD
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A. A.
Dec 1, 2021
Verified reviewGreat service
Reply from Tricorbraun.com
Hi Korey, Thank you so much for your review! We're always happy to hear we could help. Please reach out to the customer service team if you have any questions about your next order. Best, Your Friends at POD
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A. A.
Dec 1, 2021
Verified reviewMy order arrived in a timely manner, no breakage, and exactly what I ordered. I will definitely order from packaging options direct again! Thank you.
Reply from Tricorbraun.com
Hi Janice, Thank you so much for your review! We're always happy to hear we could help. Please reach out to the customer service team if you have any questions about your next order. Best, Your Friends at POD
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A. A.
Dec 1, 2021
Verified revieworder very well packed and delivery received when promised
Reply from Tricorbraun.com
Hi Rose! Thank you for your kind words and the review! We’re so happy to hear that we were able to meet all your needs! Please reach out to our customer service teams for your next order if you have any questions we can help you with. Look forward to working with you soon! Best, Your Friends at POD
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A. A.
Dec 1, 2021
Verified reviewOther products I buy from packaging options direct are the most affordable that I’ve found. I like their proximity to me and the delivery time one they are shipped. The products are good quality as well.
Reply from Tricorbraun.com
Hi Nicholette, Thank you for your kind words and the review! We’re so happy to hear that we were able to meet all your needs! Please reach out to our customer service teams for your next order if you have any questions we can help you with. Look forward to working with you soon! Best, Your Friends at POD
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A. A.
Dec 1, 2021
Verified reviewI was pleased with the product delivery was on time only two bottles were broken overall satisfied satisfied
Reply from Tricorbraun.com
Hi Caesar, Thank you so much for reviewing us! We're happy to hear you were satisfied with your order! Please reach out to the customer service team if you need any help with new orders! Best, Your Friends at POD
Reply from A. A.
Thank you
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