Customer reviews for tonneaucovered.com

Customer reviews

• 5 / 5 1

  

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  Easy and quick to get a quote and place the order. Great price and received my item much faster than anticipated.

  Review of 2/12/23, following an experience of 1/23/23 by RAY J.

• 5 / 5 1

  

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  Wasn’t sure about ordering from this company but they came through with flying colors. Pricing was the most competitive on the web and I received my shipment within 2 days. Would highly recommend!

  Review of 2/12/23, following an experience of 1/25/23 by MARK J.

• 5 / 5 1

  

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  Best price I could find and great customer service. This is the second truck bed I have purchased from them and each time I could not find a better price. Product shipped and received quickly. Highly recommend them.

  Review of 2/12/23, following an experience of 1/13/23 by STEVEN P.

• 5 / 5 1

  

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  Called to place my order of a hard tonneau cover, I added Rhino running boards to it as well. Great service. Great prices and fast shipping !

  Review of 2/12/23, following an experience of 1/26/23 by MICHAEL H.

• 5 / 5 1

  

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  Great fast communication, pricing, and shipping

  Review of 2/12/23, following an experience of 1/26/23 by EDDIE B.

• 5 / 5 1

  

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  Great service and assistance in selecting best cover.

  Review of 2/12/23, following an experience of 1/23/23 by DAVID S.

• 5 / 5 1

  

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  Great service and and amazing price Almost 100 dollars cheaper than anywhere else Also arrived much sooner than expected

  Review of 2/12/23, following an experience of 1/27/23 by ACE Z.

• 5 / 5 1

  

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  I ordered the Retrax Pro XR from TC.com because it was the best price that I could find. The Retrax dealers in my area refused to match the TC price.

  Review of 2/12/23, following an experience of 1/13/23 by ALDWIN V.

• 5 / 5 1

  

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  I’m very satisfied. The product fits excellent, easy to install myself in a couple hours to my Tundra

  Review of 2/12/23, following an experience of 1/23/23 by MICHAEL G.

• 5 / 5 1

  

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  Very happy with my cover

  Review of 2/12/23, following an experience of 1/19/23 by FERNANDO G.

• 5 / 5 1

  

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  Great company. Was hesitant because you have to enter your email address and can’t just order the cover from the website. But they saved me a couple hundred dollars. The cover arrived with a small damaged part and they immediately took steps to replace the part.

  Review of 2/12/23, following an experience of 1/18/23 by MICHAEL R.

• 5 / 5 1

  

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  Awesome products at great prices with fast shipping.

  Review of 2/12/23, following an experience of 1/24/23 by MICHAEL S.

• 5 / 5 1

  

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  The item was delivered within a few days.

  Review of 2/12/23, following an experience of 1/24/23 by JR T.

• 5 / 5 1

  

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  shipped Fast, just what was ordered

  Review of 2/12/23, following an experience of 1/28/23 by DERYL H.

• 5 / 5 1

  

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  Fast shipping to the house easy install took about a hour. I have purchased amp power steps and this cover from here. Never an issue great service from JC every time even gave me a $75 dollar discount. Would definitely use these guys again!!!

  Review of 2/12/23, following an experience of 1/31/23 by ELIAS F.

• 4 / 5 1

  

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  I got a great price on the Bakflip MX4, unfortunately the package was delayed over five times and took 2 weeks to receive. It was not TonneauCovered fault but F***X, the package was really beat up and I thought I would have to file a claim but luckily it was packed well and there was no damage.

  Review of 2/12/23, following an experience of 1/19/23 by JOHN C.

• 5 / 5 1

  

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  Easy to business with, fast shipping, best price

  Review of 2/12/23, following an experience of 1/11/23 by BRIAN I.

• 5 / 5 1

  

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  Great price and great service.

  Review of 2/12/23, following an experience of 1/10/23 by WILLIAM R.

• 5 / 5 1

  

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  had a issue and was solved promptly. Cover was delivered quickly

  Review of 2/12/23, following an experience of 1/21/23 by DARRELL M.

• 5 / 5 1

  

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  No BS pricing and can’t beat the no tax and free shipping. Lowest price you’ll ever find. This is not my first time using them and won’t be the last.

  Review of 2/12/23, following an experience of 1/31/23 by JONATHAN M.

• 3 / 5 1

  

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  Getting the information to order was good. The only problem was way too many e-mails asking when I was going to order. Too pushy in my opinion. They did have the best price by a ways so did purchase and it arrived in the time frame expected.

  Review of 2/12/23, following an experience of 1/23/23 by CHUCK W.

• 5 / 5 1

  

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  I was hoping that I would get the chance to do a review. So here it is . I am not getting paid for this review . I can tell you iam a bargain shopper . And I was really sceptical about tonneaucover.com being a real store / site. I did some homework on the computer by looking a fourm questions and I found a handful of guys with lots of posts saying they were real and they received their stuff fast. I got a great price from them for a set o amp extreme steps for my 2020 ram with a 6 inch lift .I ordered Thursday afternoon and where delivered by FedEx on Saturday morning . So there it is the truth the whole truth and nothing but the truth. They are CHEAPEST . They are FAST and they are REAL . I hope this helps people pull the trigger on buying from them . Over the top happy.

  Review of 2/12/23, following an experience of 1/26/23 by ROB R.

• 5 / 5 1

  

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  Easy to research items on website. I got quotes on two items. Decided what I wanted after a couple days and received an email with an additional flash sale discount. Called and confirmed item and placed order on Tuesday and it was delivered on Friday. Placing order was quick/easy and shipping beat any of my expectations. Price was best I could find on the planet. I haven’t installed it yet but looks like a quality product with no shipping damage. I highly recommend using this vendor and would order from them again.

  Review of 2/11/23, following an experience of 1/24/23 by JOHN W.

• 5 / 5 1

  

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  Very prompt and great savings if you want to buy a bed cover this is the place to order! Can’t wait to get it and put it on

  Review of 2/11/23, following an experience of 1/23/23 by TONY H.

• 5 / 5 1

  

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  Haven't tried it yet but it arrived on schedule, and was a very good price

  Review of 2/11/23, following an experience of 1/19/23 by MATTHEW B.

• 5 / 5 1

  

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  Very easy to install and looks awesome. Got it in a week. Thanks, CT

  Review of 2/11/23, following an experience of 1/19/23 by CT T.

• 5 / 5 1

  

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  Super fast shipping. Excellent prices

  Review of 2/11/23, following an experience of 1/25/23 by KIP C.

• 2 / 5 1

  

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  still waiting to hear if my item has been shipped, in the meantime they've done nothing except try to sell me other products and offer better deals on what i already purchased

  Review of 2/11/23, following an experience of 1/23/23 by KENNY A.

• 5 / 5 1

  

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  Friendly and efficient. 3rd purchase and still impressed

  Review of 2/8/23, following an experience of 1/22/23 by DENISE M.

• 3 / 5 1

  

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  They seem okay. Just know that you will be inundated with bot emails.

  Review of 2/8/23, following an experience of 1/17/23 by PAUL R.

• 5 / 5 1

  

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  The customer service is fantastic ! I messed up my order not once but twice and was taken care of right away. Delivery was pretty fast for such a large item and came to me undamaged !! Great communication by email notification once cover was shipped. Thanks !!

  Review of 2/8/23, following an experience of 1/14/23 by JEFF M.

• 5 / 5 1

  

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  Great price and great service. Shipping was right on time and all follow-up calls I made were answered quickly and with knowledge. Rare things in these times.

  Review of 2/8/23, following an experience of 1/4/23 by SAM H.

• 4 / 5 1

  

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  Great price, well packaged. Shipping took longer than stated.

  Review of 2/8/23, following an experience of 1/7/23 by ROBERT E.

• 5 / 5 1

  

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  Fast shipping, great price! My son and I put the cover on tonight and it looks really nice. Thanks!

  Review of 2/8/23, following an experience of 1/20/23 by BILL N.

• 5 / 5 1

  

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  I found exactly what I was looking for at an excellent price shipped to my door in under a week including a 3 day holiday weekend on the East Coast.

  Review of 1/25/23, following an experience of 1/13/23 by JESSE L.

• 4 / 5 1

  

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  Haven’t received the cover yet.

  Review of 1/25/23, following an experience of 1/18/23 by DEVON M.

• 5 / 5 1

  

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  The advice, price, and delivery were exactly as advertised! Thank you!

  Review of 1/25/23, following an experience of 1/9/23 by WILLIAM F.

• 5 / 5 1

  

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  Good value good price people were very nice to deal with product was delivered much earlier than expected. Looking forward to installing it.

  Review of 1/25/23, following an experience of 1/16/23 by MIKE M.

• 5 / 5 1

  

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  Second time purchaser and everything was great, just like the first purchase!

  Review of 1/25/23, following an experience of 1/14/23 by JEFF D.

• 5 / 5 1

  

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  Prompt communication and delivery

  Review of 1/25/23, following an experience of 1/19/23 by PRABIL B.

• 5 / 5 1

  

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  Best price, prompt return calls and super friendly service !! Good place to do business with.

  Review of 1/25/23, following an experience of 1/14/23 by STEVE V.

• 5 / 5 1

  

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  Could not have been a better experience. Got the best price I could find, quick shipping, fast free delivery and had it installed in under an hour. I wish every transaction could be This amazing! I highly highly recommend!!

  Review of 1/25/23, following an experience of 12/31/22 by BRIAN H.

• 5 / 5 1

  

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  Good price and packaging. Love the cover.

  Review of 1/25/23, following an experience of 1/11/23 by JEANNE H.

• 4 / 5 1

  

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  The only reason why I didn’t go 5 star is because I was contacted 3 more times about buying the cover after I had already purchased it. Just need to upgrade the system to eliminate that problem in the future. Also would be nice to complete the process online without having to wait for someone to contact you. The order was shipped and received very quickly.

  Review of 1/25/23, following an experience of 1/6/23 by DENNIS A.

• 5 / 5 1

  

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  Easy to order and their price was indeed easily the best. Retrax cover was shipped directly from manufacturer and it was the correct model. Very glad I searched and found the site.

  Review of 1/25/23, following an experience of 12/23/22 by JEFF F.

• 1 / 5 1

  

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  I ordered a cover on the dec27 and was told 3to5 business days, then once they had my cash it became January 30 estimated time so I called and canceled and sent a email on January 5 I finally talked to someone on the Jan 9th and was told they would refund my money but on the 10th I get a tracking number l ordered one from real truck last Wednesday the 4th and I had on the 9th these people seem to be shady to me I wouldn't recommend

  Review of 1/25/23, following an experience of 12/27/22 by NICK S.

• 5 / 5 1

  

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  Shaun was really good to work with and the cover came in just as said. The cover was the best price out there. Great company to do business with. Thnks Bruce E.

  Review of 1/25/23, following an experience of 1/9/23 by BRUCE E.

• 5 / 5 1

  

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  Super easy and fast shipping . Best price around

  Review of 1/25/23, following an experience of 1/2/23 by KIRK K.

• 4 / 5 1

  

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  I had questions after I received my initial quote, some were answered and some weren’t. It was around the end of the year holidays so I went ahead and purchased. Didn’t receive much of shipping info/notification until the day before it arrived but everything showed up in about two weeks time even with Christmas and the New Year being in there. All the parts/pieces look good from initial unboxing. Best price around hands down! Have yet to install but assuming it’ll all work as planned.

  Review of 1/25/23, following an experience of 12/23/22 by LUKE C.

• 5 / 5 1

  

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  Great service! Great price! Win win!

  Review of 1/25/23, following an experience of 1/10/23 by DEREK C.

• 5 / 5 1

  

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  Just received and easy to install

  Review of 1/25/23, following an experience of 12/30/22 by GIL D.

• 5 / 5 1

  

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  Guys were awesome to deal with and had the ABSOLUTE best pricing around, cover came fast and no damage. Super easy install and looks Amazing! Would recommend to anyone in the market for a tonneau cover.

  Review of 1/25/23, following an experience of 1/2/23 by ERIC B.

• 5 / 5 1

  

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  If the tonneau is delivered today then the 5 stars stands

  Review of 1/25/23, following an experience of 1/11/23 by ED A.

• 5 / 5 1

  

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  Very pleased with the purchase and delivery. Great price on the Retrax cover I bought. Highly recommend them!!!! Texas

  Review of 1/25/23, following an experience of 1/5/23 by JAMES M.

• 5 / 5 1

  

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  The representative was helpful and knowledgeable about the product and prompt in replying my emails, made Nuton a new top much easier.

  Review of 1/25/23, following an experience of 1/10/23 by JIM H.

• 5 / 5 1

  

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  It arrived on time in factory sealed box. Perfect condition. Tonneaucovered.com was informative on whole process. Best price by far

  Review of 1/25/23, following an experience of 1/3/23 by CHARLES S.

• 5 / 5 1

  

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  Delivered on time. Great Customer Service Shaun!

  Review of 1/25/23, following an experience of 1/9/23 by MARION M.

• 5 / 5 1

  

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  Cover is awesome. My son & I installed yesterday. Looks great, easy instructions. Best pricing for a superior product. Thank you.

  Review of 1/25/23, following an experience of 1/12/23 by RAY N.

• 5 / 5 1

  

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  Easy to install and well made

  Review of 1/25/23, following an experience of 12/20/22 by WAYNE F.

• 5 / 5 1

  

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  Ordered on Tuesday and received ion Thursday. Excellent Service!!!!

  Review of 1/19/23, following an experience of 1/2/23 by HAROLD B.

• 5 / 5 1

  

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  Fast shipping and beat everyone's price.

  Review of 1/19/23, following an experience of 12/30/22 by EDDIE E.

• 5 / 5 1

  

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  Excellent service and quick shipping

  Review of 1/19/23, following an experience of 12/28/22 by JIM A.

• 2 / 5 1

  

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  Friday tomorrow it will be a week. Still no email regarding my cover is being shipped You have my money and I’m empty handed.

  Review of 1/19/23, following an experience of 12/30/22 by ROY K.

• 5 / 5 1

  

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  The customer service was great. I had an issue with my cover and it was taken care of. They beat every price on the internet.

  Review of 1/19/23, following an experience of 12/31/22 by MICHAEL P.

• 5 / 5 1

  

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  Very good customer service and I love my bed cover. BakFlip covers are the best out on the market. Easy to install and very sturdy.

  Review of 1/19/23, following an experience of 1/3/23 by KEVIN H.

• 5 / 5 1

  

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  They did a great job, Fedex did a horrible job!

  Review of 1/19/23, following an experience of 1/2/23 by ALEX H.

• 5 / 5 1

  

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  Super fast reply and nice discount

  Review of 1/19/23, following an experience of 1/2/23 by VANG T.

• 1 / 5 1

  

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  Very responsive when ordering a tonneau cover, but very “unresponsive” when you need help with it after you receive it! Can you hear the crickets too?

  Review of 1/17/23, following an experience of 11/22/22 by JUDITH K.

• 5 / 5 1

  

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  I’m impressed you shipped it faster than I ever expected thank you 😊

  Review of 1/17/23, following an experience of 12/26/22 by JOHN B.

• 5 / 5 1

  

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  Great service I was in contact with Shaun on the ordering process he was very courteous and knowledgeable about the products.My cover arrived and was a perfect fit.

  Review of 1/17/23, following an experience of 12/23/22 by DANNY H.

• 5 / 5 1

  

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  Best price I could find for the BakFlip MX4. I didn't like that I had to email and call for pricing. I almost didn't buy from your store because of the inconvenience and waste of my valuable time. Click and pay would've made the experience much better. At the end of the day, I got what I wanted at a great price but not happy with what it took to get there. Imagine how many sales you lose by not giving a price up front. I almost bought from Amazon or Ebay at a higher price even after I got a quote because all the back and forth to get there was a pain, not to mention all the sales material you sent once you got your hooks in me. Strange retail strategy.

  Review of 1/17/23, following an experience of 12/23/22 by JIM L.

• 5 / 5 1

  

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  Great price, fast shipping easy transaction.

  Review of 1/17/23, following an experience of 12/27/22 by JIM K.

• 5 / 5 1

  

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  Great price, very easy to do business with them. Heartily recommend them.

  Review of 1/17/23, following an experience of 12/27/22 by RICK F.

• 5 / 5 1

  

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  Persistent in following my inquiry. Waiting on delivery. If it delivers tomorrow as indicated I will give 5 stars on overall experience.

  Review of 1/3/23, following an experience of 12/28/22 by STEVE W.

• 5 / 5 1

  

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  I initially thought I was being scammed as I was told by a representative that the cover I bought would ship 3-5 business days after placing my order and I received no shipping information during that time. Customer service was always quick to respond and assured me that they would send the info when Retrax shipped the cover. 13 days after placing my order I received the shipping and tracking info and it arrived 2 days later without any damage and with all parts. The cover was $1200 dollars CHEAPER than the highly rated dealer near me and I couldnt be happier with it. Kudos to Shaun and his team for reliable service!

  Review of 1/2/23, following an experience of 12/15/22 by JONATHAN R.

• 5 / 5 1

  

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  Exelent service, promptly response, fast shipping and great communication.

  Review of 1/2/23, following an experience of 12/22/22 by JUAN S.

• 5 / 5 1

  

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  Price was great. Shipping was faster than any other provider out there. The cover was east to install. I would definitely use this service again.

  Review of 1/2/23, following an experience of 12/27/22 by EDDIE E.

• 5 / 5 1

  

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  I purchased a Bakflip MX4 cover over the phone on Dec 23rd, which was received on 31 Dec. The price was the best around by far, it also included a seal kit for Free! I would highly recommend this business to my friends.

  Review of 1/2/23, following an experience of 12/23/22 by SHANE C.

• 4 / 5 1

  

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  The cover looks awesome. I have not installed it yet because the truck I ordered is not in yet and wanted to get the black Friday discount. The first cover I received had two small dents in the underside most likely due to FedEx because they are horrible about handling and placing merchandise here. I called TonneauCovered to ask them if they had any secrets to get the dents out because I wasn't going to ask for a new cover but they sent me another anyhow. TonneauCovered was awesome but I regret giving my email. Since I bought it I get 2 or 3 emails a day from an employee Shaun Howard advising me of sales and asking if I am still looking for a cover. I told him I already purchased one from his company and to quit sending so many emails to me. I emailed him twice directly and he assured me it would stop now that he knew I already purchased one from them. Well I continue to get 2 or 3 emails each day so I am forced to unsubscribe. Nice product and they stand by it ...... but sick of all the emails just like a telemarketer.... otherwise they would be 5 star if it wasn't for Shaun's emails!

  Review of 1/1/23, following an experience of 11/25/22 by MICHAEL W.

• 5 / 5 1

  

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  Best price. Timely shipping.

  Review of 1/1/23, following an experience of 12/19/22 by BRETT D.

• 5 / 5 1

  

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  Dealing with the company was very simple process. The cover fits perfect, Looks great. Installation was fairly

  Review of 1/1/23, following an experience of 12/16/22 by JOSE G.

• 4 / 5 1

  

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  Cut down the advertising emails after I’ve ordered.

  Review of 12/31/22, following an experience of 12/17/22 by TIM M.

• 5 / 5 1

  

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  friendly, efficient, knowledgeable, and best prices!

  Review of 12/30/22, following an experience of 12/26/22 by DENISE M.

• 5 / 5 1

  

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  Excellent service. Received my Bed Rug in 3 days.

  Review of 4/6/21, following an experience of 3/11/21 by IVAH T. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I was skeptical at first with the low prices but they have definitely changed my mind and I will try to order all my accessories through them now. They told me it would take up to 2 weeks to get my cover. I ordered it the Friday after Thanksgiving and it arrived Monday. Unfortunately one of the rails was damaged in shipping by FEDEX (you can see the exact part of the box where they dropped it on the corner and bent the rail) I call the manufacturer and they are sending me new one with in 5 days. Brendon was great in handling my order and replacement. Y’all need to carry more accessories at such great prices. Would highly recommend I saved over $100

  Review of 12/4/20, following an experience of 11/27/20 by BRIDGETTE F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Best price I could find, fast delivery

  Review of 11/9/20, following an experience of 11/4/20 by SAMANTA H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Fast and best price on the internet! I was told my item would ship for 4-6 weeks. Just got a email showing it shipped. (Less than a week)

  Review of 11/5/20, following an experience of 11/2/20 by JUSTON W. *

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• 5 / 5 1

  

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  Good communication and very fast

  Review of 11/4/20, following an experience of 11/2/20 by LOMA K. *

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• 4 / 5 1

  

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  I received really good customer service when I had questions. The company handled my order very well and I appreciate it.

  Review of 10/29/20, following an experience of 9/30/20 by CHRIS C. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  They told me most orders would ship in two weeks. Mine took 5 weeks. When I called for an update after two weeks they gave me a two week extension for it to be shipped. When I called after that two weeks they wouldn’t even return my call. Not excited about their follow through. Price was good. Service not so much.

  Review of 10/22/20, following an experience of 8/17/20 by ADRIANNA O. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  order delayed when it was supposed to be "in stock" - now part of my order arrived - with no info on the second part - WTF

  Review of 10/22/20, following an experience of 8/31/20 by SCARLETT O. *

  *Pseudonymized data at the request of the author

• 4 / 5 1

  

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  They gave me a great deal on my tonneau, and after mentioning I was also buying a Yakima rack system, they were able to source that as well. Ask for lead times before ordering, I was surprised by the delay on some items, and others were backordered without an ETA. I was able to get a credit back on that part are source it elsewhere, but would have been nice to know before ordering.

  Review of 10/22/20, following an experience of 8/29/20 by CAYLA O. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Good price good job, thank you

  Review of 4/9/20, following an experience of 4/7/20 by VALENTINE M. *

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• 5 / 5 1

  

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  Communication and service is excellent would highly recommend them

  Review of 4/3/20, following an experience of 3/30/20 by DESTINI Z. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Good-To-Go.....positive experience all around.

  Review of 10/14/19, following an experience of 10/7/19 by KAMRYN O. *

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• 2 / 5 1

  

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  Said made in USA on box,open box, Gas struts are from China. Snap, on cover came off before I even used it. Center support rail can not come out, until you disassemble outside rails, extremely tight. Not suppose to be like that. Not very good, from a quality standpoint. I expect junk made in China, to be like this , not USA made.

  Review of 10/1/19, following an experience of 8/26/19 by VICTOR L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Cover is really great good value and easy to install the only thing I would change is the BAKFlip design the rails need to be able to be longer to go to bulk head to create a better seal

  Review of 9/30/19, following an experience of 9/30/19 by ELECTA B. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Skeptical at first glance, but customer service was spot on and I received my tonneau cover in less than a weeks time, all with saving over $100-$200! Happy customer.

  Review of 8/18/19, following an experience of 8/13/19 by DELORES J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  These guys are for real!Quick response to e-mails,great pricing and fast delivery.What else could you ask for?

  Review of 7/28/19, following an experience of 7/17/19 by GRAHAM H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  The site made it easy and the lowest price I found on a retractable RETRAK POWER PRO tonneau cover. I put the order in and I am expecting it this Wednesday with free shipping and zero tax. Will let you know more once I install it.

  Review of 4/16/19, following an experience of 4/10/19 by NYASIA G. *

  *Pseudonymized data at the request of the author

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