Customer reviews for tonneaucovered.com

Customer reviews

• 5 / 5 1

  

  Edit Flag

  Easy to install,,great fit and finish,good looking and solid.

  Review of 4/20/23, following an experience of 3/14/23 by ALBERT M. *

  *Pseudonymized data at the request of the author

• 2 / 5 1

  

  Edit Flag

  Ordered and paid, No word even after 5 days and a call and email,

  Review of 4/20/23, following an experience of 3/30/23 by JEFF M.

• 5 / 5 1

  

  Edit Flag

  Very good product. Durable and works great.

  Review of 4/20/23, following an experience of 3/29/23 by PAUL S.

• 5 / 5 1

  

  Edit Flag

  We did emailing and they responded quickly. As soon as they answered our questions we placed our order very pleased with this company

  Review of 4/7/23, following an experience of 3/30/23 by WAYMAN A.

• 5 / 5 1

  

  Edit Flag

  My experience was fantastic!! I had a quote within minutes and my tonneau cover arrived yesterday as expected. Looking forward to having it on my truck!

  Review of 4/7/23, following an experience of 3/24/23 by KAREN S.

• 5 / 5 1

  

  Edit Flag

  everything as promised!

  Review of 4/7/23, following an experience of 3/23/23 by STEVE R.

• 4 / 5 1

  

  Edit Flag

  Good

  Review of 4/7/23, following an experience of 3/18/23 by JEFF P.

• 5 / 5 1

  

  Edit Flag

  Great customer service and tracking info, so I could know when my cover would deliver.

  Review of 4/7/23, following an experience of 3/18/23 by CHRIS C.

• 5 / 5 1

  

  Edit Flag

  The sales rep was very knowledgeable and answered all my questions. I have received my tonneau cover yet, but is scheduled to be delivered as promised on time.

  Review of 4/7/23, following an experience of 3/24/23 by JIM M.

• 5 / 5 1

  

  Edit Flag

  AWESOME EXPERIENCE FROM BEGINNING TO END. THANK YOU!!

  Review of 4/7/23, following an experience of 3/22/23 by SEAN B.

• 5 / 5 1

  

  Edit Flag

  3rd time ordering truck stuff from tonneaucovered.com and they always do great. I feel valued while getting a good deal. I will return again!

  Review of 4/7/23, following an experience of 3/15/23 by DUANE P.

• 4 / 5 1

  

  Edit Flag

  Only problem was that it was difficult to attach the clamps to the sides of my 2022 f150. As the underside lip of bed is slick painted metal, the clamps will slip off easily while trying to get them to tighten up. It would be earier if the side of the clamps attaching to the bed were made of metal with a rough surface that would grip the bed lip better than ones being included.

  Review of 4/7/23, following an experience of 3/10/23 by ED D.

• 5 / 5 1

  

  Edit Flag

  Great service fast shipping definitely will buy from again

  Review of 4/7/23, following an experience of 3/10/23 by ANTHONY B.

• 5 / 5 1

  

  Edit Flag

  Easy ordering. Best prices. Cover fits perfectly.

  Review of 4/7/23, following an experience of 3/24/23 by JERRY S.

• 5 / 5 1

  

  Edit Flag

  They beat everyone with an excellent price on the Bakflip MX4 tonneau cover. I live in Wisconsin, and the cover arrived undamaged within a week. On top of all that, they also sent an extra Tailgate Seal Kit free with the order. Great service.

  Review of 4/7/23, following an experience of 3/22/23 by BARRETT C. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Tonneau covers gave me a good price and got the product on the way to me. Fedex however, assigned a delivery date so I hung around to receive the product. Low and behold no delivery due to bad weather.Ya would think that they would anticipate.an event like that and not make delivery dates that are unrealistic.

  Review of 4/7/23, following an experience of 3/18/23 by WILLIAM G.

• 5 / 5 1

  

  Edit Flag

  Good service and great prices.

  Review of 4/7/23, following an experience of 3/22/23 by BILLY A.

• 5 / 5 1

  

  Edit Flag

  Very friendly and knowledgeable. Felt a bit rushed, but maybe that’s just me. I just received a text advising FedEx will be delivering my tonneau cover in two more days. If I actually get it then, it will be 10 days from order date. While that’s fine,mi was told I would have it in 7 days. Hope it arrives and is in factory new condition.

  Review of 4/7/23, following an experience of 3/22/23 by JOHN J.

• 4 / 5 1

  

  Edit Flag

  I was very lerry to order on this website as most the reviews were one star! I called and spoke with Shaun and explained my reluctance to order through them. He assured me all will be fine and should have no issues. Well he was right, order was shipped a couple of days later and all is well. Would order again with them.

  Review of 4/7/23, following an experience of 3/21/23 by JOHN D.

• 5 / 5 1

  

  Edit Flag

  Very helpful people

  Review of 4/7/23, following an experience of 3/17/23 by ROGER W.

• 5 / 5 1

  

  Edit Flag

  Fair price for the product, and it came fast I will do business with them again

  Review of 4/7/23, following an experience of 3/23/23 by DAVID M.

• 2 / 5 1

  

  Edit Flag

  Seals on the rails were push out of place when I unwrapped them. First light rain and there is water all in the bead. Check the rails and the seals have moved again. Fighting leaks up and down the rails and not to happy about it.

  Review of 4/7/23, following an experience of 3/14/23 by JOEL F.

• 5 / 5 1

  

  Edit Flag

  Great product and great service

  Review of 4/7/23, following an experience of 3/9/23 by KEVIN R.

• 5 / 5 1

  

  Edit Flag

  Tonneaucovered.com had the best price, even better than the manufacture (BAX Industries). I got it in a week while BAX was estimating at least 4 weeks delivery. They made me a new customer! Thanks Sean!

  Review of 4/7/23, following an experience of 3/14/23 by JUAN M.

• 5 / 5 1

  

  Edit Flag

  Great produce. Great Price. Fast shipping. Thanks !!!

  Review of 4/2/23, following an experience of 3/14/23 by JEREMY M.

• 4 / 5 1

  

  Edit Flag

  Product was a great price and delivered quickly and in perfect condition. The only improvement would be better communication about shipping and delivery date. I would definitely highly recommend Tonneaucovered.

  Review of 4/2/23, following an experience of 3/13/23 by MARK P.

• 4 / 5 1

  

  Edit Flag

  Just wish prices were shown but otherwise everything was fine

  Review of 4/2/23, following an experience of 3/18/23 by RANDY H.

• 5 / 5 1

  

  Edit Flag

  Tonneau Covered.Com has the a easy Web Site to use & the prices are the best anywhere around. Thanks.

  Review of 4/2/23, following an experience of 3/13/23 by BILL A.

• 5 / 5 1

  

  Edit Flag

  Communication was good, shipping was fast, and the price couldn’t be beat.

  Review of 4/2/23, following an experience of 3/14/23 by GARY H.

• 5 / 5 1

  

  Edit Flag

  Excellent service and quick response.

  Review of 4/2/23, following an experience of 3/8/23 by DALE M.

• 5 / 5 1

  

  Edit Flag

  Customer service was very professional and courteous. Delivery was quicker than expected and pricing was the best I was able to receive anywhere else. I would highly recommend.

  Review of 4/2/23, following an experience of 3/10/23 by RICK T.

• 2 / 5 1

  

  Edit Flag

  The cover I purchased leaks. I am still left with a leaking cover. Tonneaucovered.com has stopped responding to my request for help to resolve the issue.

  Review of 4/2/23, following an experience of 12/16/22 by MATT E.

• 5 / 5 1

  

  Edit Flag

  The cover arrived right on time, and I installed it the same afternoon. Everything went together just fine. I am thankful I ran across the tonneaucovered.com website as I saved a good amount on the cover. The website was easy to find what I needed, but the way you have to get the price quote is a little spooky as it is similar to other way scam websites work. As feed back to roll lock, the side rails would make it fit Bette rig they were just a quarter of an inch longer. On my F-250 the front weather strip on the canister just barely contacts the front rail. Hope it doesn’t leak

  Review of 4/2/23, following an experience of 3/10/23 by JOSEPH H.

• 5 / 5 1

  

  Edit Flag

  I enjoyed working with the company's customer service department. Their website was very user-friendly. I definitely appreciate the savings that I received when placing my order. The savings was the deciding factor in placing my order with Tonneau Covered.com.

  Review of 3/29/23, following an experience of 3/1/23 by SCOTT V.

• 5 / 5 1

  

  Edit Flag

  Tonneaucover.com was easy to navigate. Order was delivered in less than one week.

  Review of 3/29/23, following an experience of 3/11/23 by TERRY J.

• 5 / 5 1

  

  Edit Flag

  Was worried that this wasn't a legit dealer, but they shipped me a brand-new tonneau cover quickly without any issues. Would recommend to anyone looking to buy!

  Review of 3/29/23, following an experience of 2/28/23 by STEEL G.

• 5 / 5 1

  

  Edit Flag

  Great service

  Review of 3/29/23, following an experience of 3/13/23 by RYAN L.

• 5 / 5 1

  

  Edit Flag

  Great prices, professional and shipping time as promised. I would definitely purchase again from this company.

  Review of 3/29/23, following an experience of 3/11/23 by DEBORAH C.

• 3 / 5 1

  

  Edit Flag

  my order took a long time to ship. Customer service is not very responsive. They could not provide me with any real information

  Review of 3/29/23, following an experience of 3/4/23 by MARK M.

• 5 / 5 1

  

  Edit Flag

  very easy to do business with, knowledgeable, excellent pricing and prompt shipping

  Review of 3/29/23, following an experience of 3/10/23 by STEPHEN A.

• 5 / 5 1

  

  Edit Flag

  Great service and communication. Would use them every time

  Review of 3/29/23, following an experience of 3/4/23 by KEVIN K.

• 2 / 5 1

  

  Edit Flag

  My Bak X4s was damaged on arrival. Sent emails to Bak Industries and to TonneauCovered requesting replacement parts, but no response.

  Review of 3/28/23, following an experience of 3/3/23 by TERRY H.

• 1 / 5 1

  

  Edit Flag

  Cover came in re-taped with missing padding. This caused side of cover to be damaged. Email picture of damage to customer service rep and thought they would offer a replacement.(never did) So I had pieced together the side and glue down what I could. I will never order from this place again. I just got ripped off!

  Review of 3/28/23, following an experience of 3/6/23 by LAUREL K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Fastest shipping ever!!!!!

  Review of 3/19/23, following an experience of 3/1/23 by LARRY K.

• 5 / 5 1

  

  Edit Flag

  Thank you.

  Review of 3/19/23, following an experience of 3/1/23 by JOHN T.

• 5 / 5 1

  

  Edit Flag

  From the initial contact and purchase through to the delivery, the people at Tonneaucovered.com were all top notch. They responded promptly to my inquiries and followed up with delivery schedules. They were great.

  Review of 3/19/23, following an experience of 2/25/23 by ALVAH Q. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Shipped fast, good quality, easy to install, fit perfect, could not ask for more.

  Review of 3/19/23, following an experience of 3/1/23 by RICK H.

• 5 / 5 1

  

  Edit Flag

  I experienced a very good and simple buying experience coupled with an excellent price. They were easily able to beat the "buy direct from the manufacture's" price by a couple hundred dollars.

  Review of 3/19/23, following an experience of 2/28/23 by JOHN P.

• 5 / 5 1

  

  Edit Flag

  Super awesome price. Easy to use web site. Shipped to me in less than a week. Only negative was their order status did not show it was shipping yet. But then I received a text message from FedEx telling me it would be delivered today.

  Review of 3/19/23, following an experience of 2/24/23 by KENNETH R.

• 5 / 5 1

  

  Edit Flag

  Quick response, great customer service!

  Review of 3/19/23, following an experience of 3/6/23 by GEORGE K.

• 5 / 5 1

  

  Edit Flag

  The ordering process was quick, and easy. The prices will not be beat. I know I shopped for days before buying. Would highly recommend to anyone that is looking for a tonneau cover.

  Review of 3/19/23, following an experience of 2/28/23 by CANDIDA J. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  I came across tonneaucovered.com totally by accident while searching for the best low profile tonneau cover my new GMC truck. They advertised the best prices and free shipping. After searching for a couple of days and emailing for pricing, I am convinced that yes, they do have the best pricing. Ordering was extremely simple, I ordered on a Monday and the cover was delivered to my house on Thursday afternoon. I will be sending anyone that needs a cover over to tonneaucovered.com.

  Review of 3/19/23, following an experience of 3/6/23 by CLIFF N.

• 5 / 5 1

  

  Edit Flag

  Excellent

  Review of 3/19/23, following an experience of 2/28/23 by ROCKY C.

• 5 / 5 1

  

  Edit Flag

  Fast and helpful service!

  Review of 3/19/23, following an experience of 3/7/23 by KEITH D.

• 5 / 5 1

  

  Edit Flag

  Great service fast delivery.

  Review of 3/19/23, following an experience of 2/24/23 by BARRY F.

• 5 / 5 1

  

  Edit Flag

  Quick and easy. Ordered on Thursday and here by Monday. I have installed the cover and love it. The truck hasn’t moved since I installed so more to come but RetraxPRO Mx was easy to install just needed my wife to help me get it in the truck once I put the rails on and everything else I did on my own. Price was better than anyone else. I’ll update more once acclimation period is over and start using it in everyday life.

  Review of 3/19/23, following an experience of 3/2/23 by RODRICK U. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

  Edit Flag

  This review is not completely negative. My experience was based on the prompt cancellation of an order; it seemed that personnel, though friendly enough, were not clear about the outcome of this decision. I received contradictory information on the phone and in emails, and as yet, have not received a refund, because the finance officer was "not available." That said, I was always spoken to on the phone with courtesy, and it must also be said that the vehicle I was ordering the cover for was not a popular model, so my options were somewhat limited; the cover that would fit did not seem like it would work well . In summation, I would think that this company is reputable, their prices seemed reasonable and included free shipping. I did not actually buy anything, so can't speak to product content, but would say that this company is probably as good as any for the products offered. Once I receive my refund, I am sure that I will be satisfied.

  Review of 3/19/23, following an experience of 2/24/23 by RICHMOND R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  I love my new cover. The Armor Flex fit my 2023 Tacoma like a glove. Great experience with no issues. Thanks TC.

  Review of 3/19/23, following an experience of 3/3/23 by PASQUALE R. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

  Edit Flag

  Good price product as advertised highly satisfied fits 2022 sierra 1500 XS box

  Review of 3/19/23, following an experience of 2/24/23 by ROBERT S.

• 5 / 5 1

  

  Edit Flag

  I received a pretty good price (not the best, but the best quote I found didn't accept returns) with free shipping and no sales tax. I called with a question, which was answered cordially, and correctly. Additionally, the order arrived exceptionally fast. My only relatively minor complaint was receiving too many follow up emails prior to placing my order. Overall, great transaction.

  Review of 3/19/23, following an experience of 2/26/23 by PAUL G.

• 3 / 5 1

  

  Edit Flag

  Good products at good prices, but not always easy to talk to someone and their shipping estimates are slower than they say.

  Review of 3/17/23, following an experience of 2/21/23 by TIM M.

• 5 / 5 1

  

  Edit Flag

  Good price fast delivery

  Review of 3/15/23, following an experience of 2/22/23 by RODNEY B.

• 1 / 5 1

  

  Edit Flag

  been over a week since my order should have been here. lost by fedx. Tonneau customer service is non exhistant. they will bombard you with emails till they make the sale. If there is a problem you can't get ahold of anyone. they do not answer phone. very poor customer service.

  Review of 3/15/23, following an experience of 2/21/23 by DAVID A.

• 5 / 5 1

  

  Edit Flag

  Great Price and in stock

  Review of 3/15/23, following an experience of 2/25/23 by CHARLIE W.

• 5 / 5 1

  

  Edit Flag

  seamless transaction

  Review of 3/15/23, following an experience of 2/23/23 by SHAWN H.

• 5 / 5 1

  

  Edit Flag

  Great experience! Lowest price on an item that the manufacturer tries hard to Price Fix. Plus no sales tax saved me another Hundred Dollars. I highly recommend buying from TonneauCovered.com.

  Review of 3/4/23, following an experience of 2/14/23 by STUART

• 2 / 5 1

  

  Edit Flag

  Received wrong hardware to install on my vehicle. Now will take a minimum of 1 - 2 days before shipping the correct part. I originally called BAK and they were understanding and apologetic. Unfortunately did not feel the same when I called Tonneau Covered.

  Review of 3/4/23, following an experience of 2/9/23 by MICHAEL G.

• 5 / 5 1

  

  Edit Flag

  Great customer service. My tonneau cover arrived in a timely manner with no issues.

  Review of 3/4/23, following an experience of 2/17/23 by ARI I.

• 5 / 5 1

  

  Edit Flag

  Definitely recommend , great service!

  Review of 3/4/23, following an experience of 2/13/23 by BRIAN M.

• 5 / 5 1

  

  Edit Flag

  Great service. Easy to work with. Fast shipping. All around excellent experience

  Review of 3/4/23, following an experience of 2/10/23 by AUSTIN G.

• 5 / 5 1

  

  Edit Flag

  It was painless. My order is on it's way.

  Review of 3/4/23, following an experience of 2/22/23 by JOHN H.

• 5 / 5 1

  

  Edit Flag

  Great buying experience. Shaun offered me an unbeatable price for my BAKFLIP MX4. It arrived in perfect condition.

  Review of 3/4/23, following an experience of 2/15/23 by MARK H.

• 5 / 5 1

  

  Edit Flag

  I had a hard time deciding which tonneau cover would fit my needs best. The site gave a good comparison and helped with my decision. The price was the best I could find on the cover of my choice (by quit a bit) and the process of ordering was quick and simple. I received my cover quickly and in great shape. Install was not complicated ( I watched some of the videos online ) and fit was spot on. Thanks to tonneaucovered.com.

  Review of 3/4/23, following an experience of 2/16/23 by LARRY H.

• 4 / 5 1

  

  Edit Flag

  Overall a great product, easy install (less than an hour) and everything fit! The videos could have been a little more detailed on what to expect with different brands of trucks, but all in all a simple task that looks good when finished.

  Review of 3/4/23, following an experience of 2/17/23 by ROGER H.

• 5 / 5 1

  

  Edit Flag

  Great site, excellent getting around the pages to choose products, extremely the best service, and product fits perfectly.

  Review of 3/4/23, following an experience of 2/11/23 by RICKY R.

• 5 / 5 1

  

  Edit Flag

  Lowest price on the internet. Easy to deal with, fast shipping.

  Review of 3/4/23, following an experience of 2/14/23 by RON G.

• 5 / 5 1

  

  Edit Flag

  Great!

  Review of 3/4/23, following an experience of 2/19/23 by JEFFRY P.

• 5 / 5 1

  

  Edit Flag

  I ordered the Access Vanish bed cover i received the best price and the bed cover was here in 2 days fits perfect.

  Review of 3/4/23, following an experience of 2/16/23 by MICHAEL M.

• 5 / 5 1

  

  Edit Flag

  Fast shipping no issues. Great product.

  Review of 3/4/23, following an experience of 2/16/23 by GEOFFREY P.

• 5 / 5 1

  

  Edit Flag

  Very easy to install!

  Review of 3/4/23, following an experience of 2/2/23 by DAVID M.

• 5 / 5 1

  

  Edit Flag

  So the order was great. The right price, the fast delivery time, but once I received the Retrac I could not install it. It was missing the keys to unlock it so I could install the Retrac. But their customer service was Johnny on the spot and rushed me out a set of the keys. I have had a Retrac before so I knew the quality I was getting and it did not disappoint. It is an awesome product with one of the smallest cans. I would recommend this product and company, to include Tonneau Covered.com. Thank you and for your help.

  Review of 3/4/23, following an experience of 1/30/23 by ROY T.

• 4 / 5 1

  

  Edit Flag

  I believe I received a PowerStep package that had been returned. The hardware was loose in the box with no bag. There were no instructions included, either. The customer service holds were excessive. I waited at least 40 minutes on three separate calls to be connected. The grounding wire and eyelet had been removed, too, with only 2” of wire peeking out of the harness. There was no mention that the trigger wires had to be connected appropriately to have the correct steps activate. When finally overcoming the problems listed above, the steps work fabulously.

  Review of 3/4/23, following an experience of 2/7/23 by JIM E.

• 3 / 5 1

  

  Edit Flag

  Takes to long to get shipped out.

  Review of 3/3/23, following an experience of 2/11/23 by RUSSELL S.

• 5 / 5 1

  

  Edit Flag

  Great service, I would highly recommend this site.

  Review of 3/3/23, following an experience of 2/6/23 by DON F.

• 5 / 5 1

  

  Edit Flag

  Lowest price anywhere with fast shipping...I'm impressed...

  Review of 2/17/23, following an experience of 2/14/23 by THOMAS R.

• 5 / 5 1

  

  Edit Flag

  Excellent product and TonneauCovered.com was very easy to deal with - very professional and expections were managed to my satisfaction.

  Review of 2/16/23, following an experience of 1/28/23 by RICHARD H.

• 5 / 5 1

  

  Edit Flag

  Well it took 2 people about 1 hour to install. Looks like a very sturdy cover.

  Review of 2/14/23, following an experience of 2/3/23 by SCOTTY S.

• 5 / 5 1

  

  Edit Flag

  Pricing is good and better than anyplace local, or from other online dealers. Order updates were sent to me regularly and order arrived in just a few days after ordering. This is my 2nd order with tommeaucovered.com as I purchased a tonneau cover for my previous truck a few years ago. Both times the transaction has gone smoothly and quickly. With my next truck, I'm sure I will use them again.

  Review of 2/14/23, following an experience of 2/7/23 by DON B.

• 5 / 5 1

  

  Edit Flag

  Good

  Review of 2/13/23, following an experience of 1/30/23 by TOM L.

• 5 / 5 1

  

  Edit Flag

  great experience and fast shipment

  Review of 2/13/23, following an experience of 2/3/23 by TOMMY A.

• 5 / 5 1

  

  Edit Flag

  Bought a Bak Revolver x4s, already installed and looks/works great. Shipped quickly and provided all the tracking information. Thanks Much

  Review of 2/13/23, following an experience of 2/2/23 by MATTHEW R.

• 5 / 5 1

  

  Edit Flag

  Fast and efficient support. Had a few questions and they were right there with answers.

  Review of 2/12/23, following an experience of 2/2/23 by BRAD P.

• 5 / 5 1

  

  Edit Flag

  site is easy to access great customer service

  Review of 2/12/23, following an experience of 2/7/23 by DANIEL Z.

• 4 / 5 1

  

  Edit Flag

  Very quick to respond. Good prices.

  Review of 2/12/23, following an experience of 2/6/23 by BRIAN F.

• 5 / 5 1

  

  Edit Flag

  Great experience with Shaun very knowledgeable efficient I would order again from them

  Review of 2/12/23, following an experience of 2/4/23 by JAMES N.

• 5 / 5 1

  

  Edit Flag

  Not only did they have the lowest price but their customer service rocks. Due to no fault of their own my shipment arrived damaged. I had my replacement in no time. Would definitely recommend them.

  Review of 2/12/23, following an experience of 2/1/23 by JEFFREY K.

• 5 / 5 1

  

  Edit Flag

  Best prices—Quick ship and EXCELLENT CUSTOMER SERVICE

  Review of 2/12/23, following an experience of 2/5/23 by JAMES R.

• 5 / 5 1

  

  Edit Flag

  I ordered the BakFlip MX4 tonneau cover from these guys. They had the best pricing, free shipping and the ordering process was quick and easy. The cover arrived in about a week which is satisfactory for me. Great product

  Review of 2/12/23, following an experience of 2/3/23 by DON A.

• 5 / 5 1

  

  Edit Flag

  Great price. Great product. Great communication. Fast delivery. Would highly recommend.

  Review of 2/12/23, following an experience of 1/31/23 by MATTHEW D.

• 5 / 5 1

  

  Edit Flag

  Helpful folks and were not pushy like other sales reps out there. They answered my questions and found the item I was looking for.

  Review of 2/12/23, following an experience of 2/1/23 by JONATHAN M.

Reviews displayed in chronological order