Customer reviews
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Everything went well came when they said it would. Just got it but everything is good so far.
Review of , following an experience of by JAYCE J. *
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Order process very good. Representative very informative and patient with my questions. Item delivered in a very timely manner. Delivered in very good condition by FEDX. I would purchase from TonneauCovered.com again if the need arises. Very satisfied.
Review of , following an experience of by KADEN B. *
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Delivered as promised, product came in the time frame I was given
Review of , following an experience of by ADRIEN O. *
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Easy order, fast shipping. Very satisfied
Review of , following an experience of by ANNAMAE B. *
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received order vis FedEx ground. Order was as promised and install went perfect.
Review of , following an experience of by ALFREDO C. *
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I haven’t received mine yet, why don’t you improve you shipping items before I give a positive or negative review
Review of , following an experience of by ANDY J. *
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Courteous, responsive support
Review of , following an experience of by RAFAELA L. *
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These guys stepped up their game when my BedRug was out of stock. They found one from another distributor and matched my initial cost and had it sent to me. Great customer service
Review of , following an experience of by JAMEL T. *
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Staff quickly responded to all my questions. Cover delivered on time and price was quite a bit less than any other source.
Review of , following an experience of by LINNIE R. *
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The BakFlip came with in 10 days. Unfortunately the corner of one of the rails was bent. I decided to install it anyway. It looks to be okay, gonna see what the rain does on the next week. I could have had it replaced, but it looked okay to me. Damage was not in a major area and could be fixed.
Review of , following an experience of by BRAYAN K. *
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Tonneaucover.com is AMAZING! The prices are unbeatable. The customer service is unmatched, and the shipping is fast. I'll be recommending TC to every car/ truck enthusiast. Thank you, TC
Review of , following an experience of by DESSIE H. *
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Great price and great support
Review of , following an experience of by SHARON L. *
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Pleased
Review of , following an experience of by SYLVIA W. *
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Great cover and price. Very quick shipping. Very knowledgeable customer service reps.
Review of , following an experience of by COLLEEN N. *
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Broken and missing hardware upon arrival.
Review of , following an experience of by SCOTTIE W. *
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GREAT COVER
Review of , following an experience of by MAGDALENA J. *
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They make it so easy and cheaper than anyone else. No reason not to give them a shot to earn your business. Product was authentic. Payment was secure. Shipping was fast.
Review of , following an experience of by COLE D. *
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Easy to order and received in good condition. Fairly easy to Install and looks good on my truck.
Review of , following an experience of by GREGORIO V. *
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BedRug came in shorter time than expected . Great service
Review of , following an experience of by BETTE A. *
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They made me an offer on email, I called them and stood by their offer, I ordered, and they delivered, as promised.
Review of , following an experience of by SAMMIE S. *
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Customer service is outstanding. Told them what I was looking for. They got my order placed and within 5 days my cover was at my door. Best of all, they beat everyone else by a couple of hundred dollars. You’ll be every happy you called this company for your next cover.
Review of , following an experience of by EDGAR G. *
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Great customer service, lots of contact, quick response....awesome price.
Review of , following an experience of by OLAF M. *
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Great customer service. Extremely fast shipping.
Review of , following an experience of by ABBEY R. *
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Easy to order
Review of , following an experience of by KRYSTINA C. *
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Received within a week. Works well.
Review of , following an experience of by SAVANNA Z. *
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Was told the item was in stock and would ship immediately. Did not ship for 8 days. Finally arrived after 12 days and was the incorrect installation kit for my truck. Tried to call customer service with no answer. Called as a new customer to actually get an answer, and was forced to go through emailing customer service. So, will probably end up having to order the correct kit through Bak as this company’s customer service is useless. Pay the extra money from your local retailer, don’t try to save a few bucks and order from these guys like I did.
Review of , following an experience of by MCKAYLA W. *
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Very fast arrived in the time expected
Review of , following an experience of by SHAD F. *
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Very easy to deal with. Quick Shipping! Great Price..
Review of , following an experience of by D'ANGELO R. *
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Absolutely great service and a supper fast ship time! And even better theynwere cheaper than anyone.
Review of , following an experience of by ALFONZO P. *
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Best price on the market. If you're looking for a tonneau cover, this is the place! Free shipping, no tax, great deals, excellent customer service. I was skeptical but after placing my order, calling and talking with the reps, receiving my order....I am thoroughly satisfied. Two things to note: 1) this company is an authorized dealer for BAK. 2) shipping takes a while...but it's actually because of the manufacturer. I ended up finding on BAK's website that processing could take 3-5 weeks. So, the extended wait time has nothing to do with TonneauCovered.com. I called and bugged them and got spooked...but it's really the manufacturer who lags. So happy with my MX4!
Review of , following an experience of by LESTER H. *
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All went very smoothly, I received excellent advice and the items I ordered arrived quickly. I would highly recommend them to anyone looking for a truck bed cover or related products.
Review of , following an experience of by D'ANGELO M. *
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Shaun needs to pay attention to your orders. Even as my order has shipped and is near to delivery I keep getting emails from him asking if I need help choosing a cover. My order was placed 7/26/2022.
Review of , following an experience of by JALEN T. *
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Great price, excellent service and fast shipping! Couldn’t be happier!!
Review of , following an experience of by STEPHEN S. *
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I got more email spam after I placed the order than I got response on what was happening with my order. It took almost a whole week from the time I place the order to the time the order was shipped. It seems everyone else was fast in this process except tonneaucovered. On the flip side of this issue is I like the cover. Looks good on my truck and was easy to install with the directions they give in the box.
Review of , following an experience of by ELDRIDGE A. *
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Good price, Answered all my questions
Review of , following an experience of by AMARA O. *
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Easy install. Well satisfied with the bak flip bed cover. Saved a lot by buying here. Thank you.
Review of , following an experience of by SANTINO B. *
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Very happy. Agent was very knowledgeable, I was debating between BAKflip MX4 and UnderCover UltraFlex. Helped me with that and pointed me to cheaper one that was better for my situation. Delivery as promised, 6 days after order.
Review of , following an experience of by ALYSON C. *
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I made the order. Great price! I was given an approximate date of delivery since the item was on backorder. I received the item before that time. It was NEW as described. I do NOT have anything NEGATIVE to say about this company! I would buy from again! Thanks, Cwise
Review of , following an experience of by DEVEN S. *
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Great prices, good service, and my bed cover came in two weeks with no issues.
Review of , following an experience of by BRANDI A. *
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Absolutely the best prices…and fast shipping. I have ordered more than one tonneau cover from these guys. My go to company for a tonneau cover.
Review of , following an experience of by GUADALUPE U. *
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shipping notice should given in a timely manner. notice was given only on the morning of the delivery. All other aspects of doing business with tonneaucovered.com were excellent.
Review of , following an experience of by APRIL B. *
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Although I eventually received what I wanted I still had to haggle over it. I was told I needed some aftermarket brackets. That part was true. What I didn't know was the recommended brackets didn't work for my 2021 RAM w multifuction tailgate. I don't think there is a aftermarket alternative. If you have the multifunction tailgate you will have issues installing a BakFlip G2 tonneau cover. Thanks!
Review of , following an experience of by HENRY B. *
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Great price and quick shipping. Cover looks good.
Review of , following an experience of by PERRY E. *
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OK I was a little concerned at first. Then the customer service and shipping and COST was the best I have had in a long time. The box was pretty damaged but the contents was perfect! I would say BUY IT!
Review of , following an experience of by MODESTA K. *
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Great experience
Review of , following an experience of by RICKIE H. *
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Best price for the top good communication quick shipping Will recommend to my friends
Review of , following an experience of by SISTER O. *
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I would have given more stars, Shaun who in my opinion gave me a good deal but neglected to tell me delivery would be on or before 3 weeks which actually turned into six weeks. It might be a coincidence but the product shipped the day after I wanted a full refund, had I not requested my money back who knows how long this would have taken. On the plus side when contacted Katleen responded usually within 6 hours.
Review of , following an experience of by DELANEY H. *
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Tonneaucovered,coms site is easy to use, people are really nice, most of all the best prices!!
Review of , following an experience of by RYLAN K. *
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The website is ok. There isn't a lot to it. You definitely get the best deals if you call. The rep I spoke to was nice and helpful. I had some special circumstances regarding the delivery of my tonneau cover and they accommodated them without problem. Unfortunately, my tonneau cover arrived slightly damaged. They worked with me and the manufacturer and got everything sorted out to my satisfaction without difficulty. I have used TonneauCovered.com in the past and will definitely use them again in the future.
Review of , following an experience of by ASHTYN H. *
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Perfect fit. Customer support is top notch! Best prices.I highly recommend Tonneaucovered.com.
Review of , following an experience of by RAYMOND W. *
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Great price and it was delivered fast! Would definitely recommend to my friends and family was easy to install with two people I strongly recommend having someone to help lift it up into the truck bed the rest you can do by yourself
Review of , following an experience of by ALYSA H. *
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“SIMPLY THE BEST" are the three words that summarize my past internet shopping experience two years ago at TonneauCovered.com. “YOU HAVE EARNED MY CUSTOMER LOYALTY FOREVER" are the words to describe my most recent and second of two shopping experiences with TonneauCovered.com. Shawn, you stood by your promise and delivered in an amazing way. Thank you! I first discovered the company several years ago when I bought my first tonneau cover, an UnderCover Ultra Flex for my 2019 GMC Sierra. Back then they provided excellent customer service, patiently explained the differences in quality and fit of the various brands they offered, and offered the lowest “delivered” price tonneau cover available anywhere on the internet. A quick two years goes by, and I decide to upgrade to a new 2022 Ford F150 and am in need once again for a new Undercover Ultra Flex tonneau cover and a new Bedrug bed liner. I check a few websites for the lowest price of each and sure enough, TonneauCovered.com again has the lowest price tonneau cover and Bedrug. But my second purchase from TonneauCovered.com is where the company elevated itself apart from any other aftermarket pickup truck accessories seller anywhere on the internet. I received delivery of the tonneau cover within two weeks of placing the order. However, as it turned out the Bedrug for my pickup is in short supply nationally and delivery could take two months or longer. I could not wait months because I use my pickup for work so I called Shaun Howard on a Friday and asked what could be done to accelerate the delivery of my Bedrug. Monday morning, less than 3 full days later, two of which are weekend days, my Bedrug was delivered to my home. On the phone that Friday afternoon, Shaun promised me he would search high and low, turn over every rock, and look in the back of every supply warehouse, to find a new BedRug because I needed it. Shaun, I will pay you forward by recommending TonneauCoverd.com to my family and friends for all their truck accessory needs.
Review of , following an experience of by BRENNA W. *
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Having issues submitting the rebate. Took 2 days longer than originally stated for the cover to ship.
Review of , following an experience of by ERYN S. *
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Very responsive, they called me back on the weekend to insure I got the rebate the was expiring on a Sunday, helpful, and Friendly.
Review of , following an experience of by CAROLINE T. *
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Great prices, shipped fast, easy ordering. I would send anybody that needed a Tonneau to these guys they are great!
Review of , following an experience of by CELIA D. *
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Even though I have not received my order; Everyone I have dealt with have been very professional. When I reached out to them they were prompt in responding to my question.
Review of , following an experience of by BARBARA R. *
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Placed order 13 days ago received 3 emails thanking me for my order but no confirmation of shipping or tracking number until one hour after sending a what’s up with my order email to the company today. Well we will see how it turns out. Was hoping to have it before my next trip next week, should have bought local. Gave a two star due to a good price and the rebate they offered instead of a one star. Hopefully PayPal can get my money back if it never shows up. You can figure a week with some product delivery issues since it only took 7 months to get my new truck lol or I’d be crying.
Review of , following an experience of by LEORA C. *
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Great service & excellent price Thanks Dan {
Review of , following an experience of by KIRK J. *
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Site was great, phone call was fabulous, delivery was mindboggling. I was expecting it in a week to 10 days. It came in two! Helps to live in San Antonio and have it delivered from Arlington! Installation was simple. I rather took my time to lay it out and know what I was doing and it still only took me 45 minute to an hour. Looks great! Nice and tight. Rolls and stows easily. Very happy so far!!
Review of , following an experience of by ERIK J. *
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Very easy process. My order was delivered within a week. Would order from them again.
Review of , following an experience of by EUGENE B. *
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Great price great communication great product highly recommend these guys very happy
Review of , following an experience of by CECIL W. *
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Great company to deal with. Product received in a timely manner and kept up to date on shipping information. Could not beat the price.
Review of , following an experience of by ETHA O. *
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It was a good experience. They were helpful and answered my questions promptly. Great patience as I navigated through the purchase.
Review of , following an experience of by IRMA M. *
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I have just installed my fourth tonneau cover by Bak Flip MX4. The covers are easy to install, with clear instructions you should be done in less than one hour from opening the box. I did a search and found the retailer TonneauCovered.com and they had by far the best price. I check the reviews and TonneauCovered.com had great reviews. I completed the sale for my truck and the BakFlip MX4 top was delivered as promised. Excellent service fast response and a company you can trust.
Review of , following an experience of by URSULA L. *
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fit is good, quality is good, but it took me about 3 1/2 hrs to install, instructions where hard for me to follow, I guess because I'm 79 yrs old.
Review of , following an experience of by JEFFRY R. *
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Incredible to deal with from start to finish.
Review of , following an experience of by JULIO M. *
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ordered 2 months ago still not here
Review of , following an experience of by MAKAYLA H. *
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Excellent in every way!!!!!
Review of , following an experience of by FERMIN C. *
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Very responsive, best price i could find, easy to work with. Would recommend to any one.
Review of , following an experience of by HAROLD J. *
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Great customer service
Review of , following an experience of by FELICIA T. *
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Tonneau covered was great to work with. I knew I wanted a folding hard cover and they recommended the BAKflip MX4. Their price was much better than the competition. I would highly recommend them.
Review of , following an experience of by UNIQUE R. *
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Cheapest price for the exact cover I wanted.
Review of , following an experience of by VIDA Z. *
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Fast shipping and the best prices around. Great communication with shipping updates.
Review of , following an experience of by CHELSEA W. *
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Fairly straight forward to install. Good material.
Review of , following an experience of by LORENZA F. *
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The best price you will find for a new tonneau cover is at tonneaucovered.com. I called after receiving an email from Shawn with an even better price from my initial inquiry and confidently placed the order at that time. Since my cover came directly from BAK, it did take 4 weeks to arrive, but was well worth the wait! Living outside of AZ, I also didn't have to pay tax and the shipping was free! Buy with confidence from Shawn and his team at tonneaucovered.com
Review of , following an experience of by NOVELLA S. *
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If you had given me a phone number that worked the first time I called it then I would have received my order on the day I needed it. Instead I had to send an email asking for a number to call, when it’ll got the correct number they were easy to work with. But won’t have my cover by the weekend I needed it by.
Review of , following an experience of by VINCENT K. *
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Best price on internet
Review of , following an experience of by LERA R. *
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Just installed. Lays flat. Looks nice.
Review of , following an experience of by TOD M. *
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Customer service is great. They are responsive and worked hard to meet my requirements. I'm pleased with the support and products I purchased.
Review of , following an experience of by ROBERT S.
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Tonneaucovered Had the best price , free shipping and no sales tax so I saved over $100 from the competition BakFlip G2 is an awesome cover, second one I have purchased, fit and finish is great. Customer service is great. The gentleman I got on the phone was very helpful. The only complaint I have is my order had a 3 day delay from FedEx but that is not the company's fault. It was with FedEx.
Review of , following an experience of by ZITA W. *
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Took about 2 weeks for the Tonneau cover to arrive to my house. Installation was easy and wife is really happy with the new Tonneau cover on her ride!
Review of , following an experience of by ANIYAH J. *
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Excellent!
Review of , following an experience of by EUNICE P. *
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Good price, quick service, on quality products.
Review of , following an experience of by ALYCE C. *
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Service was great.. product came in a timely fashion.. only two semi- negative thoughts.. ONE, For a product that cost around a thousand dollar, it should NOT be delivered at your doorstep without at least a signature. As a default, signatures or options of delivery points should be a standard before shipment... Two , I was told my rebate would be $150.00 and now they're saying it's only $125.00..
Review of , following an experience of by FRANCISCA T. *
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Great price. Professional Sales person.
Review of , following an experience of by MANLEY C. *
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Very good customer service on the phone while answering my questions and taking my order. Once ordered the product came in quickly.
Review of , following an experience of by PORTER Y. *
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Price was good. As far as keeping me up to date about the order that was lacking. I would receive a ship date and nothing would ship and no info until I reached out again.
Review of , following an experience of by KATHRYNE P. *
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Great service from sales person that helped me out. They got everything right and shipped order out super fast!
Review of , following an experience of by JACQUES M. *
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cover arrived quickly but tracking information was not revived until 1 day before arrival
Review of , following an experience of by KAYLEY G. *
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TonneauCovered.com was easy to work with. Was good on pricing, and working thru my needs to help select the Tonneau that worked best. Product arrived in a timely manner and was packaged well. TonneauCovered.com offered better pricing and service than the OEM. JC Descor and Katleen with TonneauCovered.com where excellent to work with.
Review of , following an experience of by DELPHA L. *
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Arrived on time, fairly easy to install, sturdy, appealing with a slight rugged look
Review of , following an experience of by DAVE G. *
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Great communication and customer service!
Review of , following an experience of by VERLA C. *
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Great Job!! Excellent help with ordering and price!
Review of , following an experience of by BRANSON S. *
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Super easy transaction. Excellent customer service. Cheapest price anywhere.
Review of , following an experience of by JACKY R. *
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Everyone I talked to was polite and very helpful. Communication through the order process and delivery was excellent. The tracked my order and notified me of its progress along the way. I never had a company be that proactive. They provided the best price for my Retrax Pro MX. I highly recommend Tonneaucovered.com, they take customer service to a new level.
Review of , following an experience of by ELOISA H. *
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Excellent product, delivery, customer service. Will definitely recommend this truck bed cover & Tonneau Covered . com.
Review of , following an experience of by FAY A. *
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spoke with customer service and everything was delivered as said, very pleasant experience with ease. I would definitely recommend Tonneau Covered
Review of , following an experience of by BONNIE B. *
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Due to supply chain issues, delivery took a little longer. TonneauCovered.com offered the best price and responded quickly when I inquired about the cover. They were polite, professional and courteous. Thank you
Review of , following an experience of by KYRA B. *
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Responded quickly to answer questions
Review of , following an experience of by JONATAN C. *
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Good prices
Review of , following an experience of by UNA H. *
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