Customer reviews

• 5 / 5

  

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  Best price, answered the phone instantly, great communication along the way, great product.

  Review of 7/20/20, following an experience of 7/1/20 by CHESTER K. *

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• 5 / 5

  

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  Fast delivery looks great great service from jeff

  Review of 7/19/20, following an experience of 7/13/20 by PEARLINE S. *

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• 5 / 5

  

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  I went to their web site, I chatted with a representative, I placed my order. It shipped the next day and and I received my order 2 days later. The power steps were installed and they work perfectly.

  Review of 7/19/20, following an experience of 7/14/20 by CLEMENS K. *

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• 5 / 5

  

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  Prompt delivery. Installation was not difficult. Quality product, I recommend it.

  Review of 7/18/20, following an experience of 6/25/20 by NOELIA C. *

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• 4 / 5

  

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  Good price and service and until getting the item. Took to long

  Review of 7/17/20, following an experience of 6/25/20 by ANIYA S. *

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• 4 / 5

  

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  Directions that were sent online were for different make of truck so different installation. Also some of the weather stripping was not installed straight/proper. I YouTubed installation for the Tacoma and was able to install cover. Wasn’t that hard just to install. Only issue really was factory weather stripping on the rails was crooked.

  Review of 7/17/20, following an experience of 7/7/20 by COURTNEY D. *

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• 5 / 5

  

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  They were great from taking my order to a follow up call to shipping and the product arrived in great shape. Would use them again in a moment!

  Review of 7/16/20, following an experience of 7/7/20 by LEON Z. *

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• 5 / 5

  

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  TOTAL SATISFACTION! Exceptional communication. I knew the status of my order and delivery schedule each step of the way. Product arrived as expected and perfect! Quality, custom fit, everything exactly as ordered. I will definitely buy more from them! Tonneau exceeded my expectations! Great to see some companies still value quality and communication! 5 Stars! - Mike

  Review of 7/16/20, following an experience of 7/7/20 by CHRISTINA K. *

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• 5 / 5

  

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  very nice and helpful!

  Review of 7/16/20, following an experience of 7/13/20 by JOSHUAH K. *

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• 4 / 5

  

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  Navigation is good. Customer Service is good. Delivery slow. Order Info and tracking OK but could be better

  Review of 7/16/20, following an experience of 7/10/20 by EUSEBIO F. *

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• 5 / 5

  

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  Ordering the Tonneau cover was a good experience the person was very knowledgeable. We received it in a reasonable amount of time. And I had questions doing the install and the person that took my car was very helpful I’ve never had a Tonneau cover I’ve always had a shell but this is proving to be pretty easy to use

  Review of 7/16/20, following an experience of 6/23/20 by URIAH E. *

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• 5 / 5

  

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  The entire team has been excellent. From finding a hard to find tonneau for my truck at a very reasonable cost to following through with spot on tracking. When I need another cover, I know there is only one place I’m using. They are the experts of the tonneau world.

  Review of 7/16/20, following an experience of 7/6/20 by KATHRYNE N. *

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• 5 / 5

  

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  Works great. Looks good.

  Review of 7/15/20, following an experience of 6/22/20 by OMARI M. *

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• 5 / 5

  

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  Good price. Good service. Kept me up to date on order. Don't get any better than that.

  Review of 7/15/20, following an experience of 6/19/20 by JADEN D. *

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• 5 / 5

  

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  Bedrug order was complete and customer service was great. I'm pleased with everything.

  Review of 7/15/20, following an experience of 6/26/20 by BERNARDO F. *

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• 5 / 5

  

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  PETER EDUCATED ME ON MY OPTIONS AND GUIDED ME TO MY SELECTION. PRICING AND DELIVERY WERE GREAT. HOPE TO INSTALL SOON...WEATHER PERMITTING. WILL SEND ALL MY FRIENDS TO TC.COM

  Review of 7/15/20, following an experience of 6/24/20 by ELYSSA H. *

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• 3 / 5

  

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  It was easy to order via Chat. Was disappointed that their website said to call for better price, but was told Chat and call-in prices were the same. It took 13 days for the cover to ship from Undercover. Contacted tonneaucovered and Undercover twice via email re ship date, but was only told they were checking into it.

  Review of 7/14/20, following an experience of 5/28/20 by EUDORA B. *

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• 5 / 5

  

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  Great company, great deals on tonneau covers. Kept me informed smooth transaction I will purchase from them again!

  Review of 7/13/20, following an experience of 6/29/20 by KOLE H. *

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• 1 / 5

  

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  To start with..i inspected box to make sure there was no shipping damage and there was none...yesterday i went to do my install and was hugely disappointed at what i found....for starters,the driver side rail had two huge dents in it that face inwards...i used a clamp to try to correct as much as was possible...secondly two of the support bars had slid out of the cover by several inches causing damage to the rubber seal,we has to gently tap the back into position and reinsert the rubber cap so who knows how well that will hold up...next they shorted me one screw(i laid everything out on a clean work bench and kept packaging so this was not a matter of loss) so another trip to the hardware store for a replacement....next,several of the pre drilled holes needed to be cleaned out out of remaining metal and shavings....installation was also delayed by several days while waiting for the proper adhesive helper..3M 94,would it have cost a company that much to just include it with the cover in the first place...bottom line is it looks as though it was built on a friday one hour away from quitting time as these were all results of shoddy construction and lack of quality control,this one should never have left the factory,unless you are selling factory seconds???...I have serious doubts as to the longevity of this very expensive cover....the only reason i kept on with the installation was each new defect was a surprise so i had to fish or cut bait so to speak...all in all,very unhappy with this product,it seems that if it had been made with more care except for the rather cheap plastic clips and such,it might have been a decent cover...Regards,Scott....btw,I took pics of all defects as best I could should anyone care to see them

  Review of 7/13/20, following an experience of 5/16/20 by EILEEN M. *

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• 5 / 5

  

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  On line customer service was great. Also like the discount that I was given for an on line quote.

  Review of 7/12/20, following an experience of 6/29/20 by ALIA K. *

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• 1 / 5

  

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  They keep send me emails asking how I like my cover and want to sell me other products. I NEVER GOT MY COVER. The person sending the email thinks I have the cover they don't even know I NEVER GOT MY COVER. I send 3 emails back to them saying I NEVER GOT MY COVER and still don't have it. I paid for it.

  Review of 7/12/20, following an experience of 5/28/20 by TRINITY R. *

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• 5 / 5

  

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  they were very tolerant and very specific in offering the products

  Review of 7/11/20, following an experience of 7/2/20 by BLANCA W. *

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• 5 / 5

  

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  Thank you

  Review of 7/11/20, following an experience of 6/25/20 by LUCY R. *

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• 5 / 5

  

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  Very nice cover but had some damage from the delivery. As of now the company is working with me.

  Review of 7/11/20, following an experience of 7/2/20 by AUDIE R. *

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• 5 / 5

  

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  very helpful with questions

  Review of 7/9/20, following an experience of 6/18/20 by KITTY W. *

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• 5 / 5

  

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  Very good sales rep and customer service.

  Review of 7/9/20, following an experience of 6/24/20 by LAWSON O. *

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• 1 / 5

  

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  Excellent 👍

  Review of 7/8/20, following an experience of 6/3/20 by KAILEY H. *

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• 5 / 5

  

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  Excellent quick delivery

  Review of 7/8/20, following an experience of 7/2/20 by JACINTO M. *

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• 5 / 5

  

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  It is a true pleasure dealing with this company. Would definitely buy again

  Review of 7/7/20, following an experience of 6/30/20 by RICHIE F. *

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• 5 / 5

  

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  My experience with TONNEAUCOVERED.COM was positive from my first phone call for information , to my next call for ordering, through the time table explained by the rep at my time of my order/purchase to the delivery (early) of the well packed and fully itemized product provided . I will recommend this company and products to all who will listen and encourage all who are seeking these products to shop here first .... and last ! IT WAS A PLEASURE TO DEAL WITH THIS COMPANY AND THEIR PEOPLE... Thank you ... B.C.B. Long Beach Ca.

  Review of 7/7/20, following an experience of 6/25/20 by HOLLIE W. *

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• 4 / 5

  

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  I got a backflip mx4.....it was pricey and it took a long time to arrive, but customer service was great. it was fairly easy to assemble and looks great, but only time will tell if it was worth the money

  Review of 7/7/20, following an experience of 6/22/20 by ELSE D. *

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• 4 / 5

  

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  Everything went well although I did have to follow up to get a rebate form

  Review of 7/7/20, following an experience of 6/18/20 by DORRIS B. *

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• 5 / 5

  

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  Great!

  Review of 7/6/20, following an experience of 6/18/20 by KANE G. *

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• 5 / 5

  

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  Delivered on Sunday and in great condition. Cover easy to install and link to video very helpful.

  Review of 7/6/20, following an experience of 6/29/20 by ABIGAIL F. *

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• 4 / 5

  

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  Not a huge deal either way but I didn't get the 'Cover care guide' I was told and when I placed the order the rep specifically asked if I wanted the side rails to cover the bed rails. I stated I did but the product received does not.

  Review of 7/6/20, following an experience of 6/15/20 by ESTELLE A. *

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• 5 / 5

  

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  Fast delivery. Excellent price. No complaints or problems. Thanks Richard

  Review of 7/5/20, following an experience of 6/29/20 by OTTILIE S. *

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• 5 / 5

  

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  I ordered the RETRAX POWERTRAX PRO XR for my 2018 F250. The first one came in damaged and they replaced it with a new one that works perfectly. I’m very happy.

  Review of 7/5/20, following an experience of 5/29/20 by EVIE S. *

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• 3 / 5

  

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  Had problems with the final cost, But only 50.00 more then the first price I was told. While unboxing the unit and I took pictures the unit was packed very poorly no packing around the parts in side the box as this unit was to small for this shipping box. just loose in the box could have been a lot of small damage Then after laying everything out I found that I had two passenger side Rails. I can see why this happen as Rails where wrapped in cardboard with out any indication on which side they where. So the person just put in two Rails and not checking for being the right parts or not. Then it took 13 more days after I contacted your C/S to receive the right part in which you people just sent out Both left and right side Rails so now I have to dispose of two driver side Rails which are in good shape - You should have let me ship them back to you for restocking what a waste. The instructions really need some help, for one thing is the installer should use a Tap & Die tools as the holes for the bolts need to be freshen up before installing the bolts, it a lot easier to turn the bolts as one of mine must have 90 lbs of pressure, got luck as to not have broken it off. As this truck had a spray in liner put in.

  Review of 7/5/20, following an experience of 5/12/20 by DOMINIQUE S. *

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• 5 / 5

  

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  Great service, kept me informed of the process of my order probably more than I needed. Cover arrived on time just as promised.

  Review of 7/4/20, following an experience of 6/23/20 by DAYTON Y. *

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• 5 / 5

  

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  all went smoothly, from ordering to delivery...plenty of follow-up emails with tracking info.

  Review of 7/4/20, following an experience of 6/24/20 by URIAH G. *

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• 5 / 5

  

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  Great company. Quick response time. Received order promptly. Will order from again.

  Review of 7/3/20, following an experience of 6/22/20 by TRUDIE L. *

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• 5 / 5

  

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  Great customer service Fast delivery!!! 3 days

  Review of 7/3/20, following an experience of 6/30/20 by CRISTOBAL S. *

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• 5 / 5

  

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  I reached out to one of the Facebook reps, Ashley about suggestions for a tonneau cover for my new truck. She was super helpful and gave me several options that fit my needs and vehicle. She worked after hours until almost 8pm getting my order set. Once it was placed I quickly received a confirmation, installation guide with video, and warranty info via email. They made sure to keep me in the loop, my order ended up shipping a day late, but I was notified ahead of time. I haven’t gotten my tonneau yet, it’s due to arrive Monday; or my new truck for that matter, but the customer service from everyone I encountered was amazing!

  Review of 7/2/20, following an experience of 6/24/20 by TYRESE C. *

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• 1 / 5

  

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  I purchased and received a tonneau cover from Tonneaucovered.com. When I received my package, I found the two side rails were damaged. At their request, I sent Peter pictures of the damaged rails and the serial numbers. Peter acknowledged the damage and said new rails would be sent to me right away. After a week of no communication, I called to check on the status. Long story short: over the next few weeks I could not get tonneaucovered.com to return my calls. I finally had to contacted Bak Industries directly (the manufacturer of the tonneau cover I bought) and they could not find any damage claim submitted by tonneaucovered.com. Bak Industries graciously sent me replacement rails promptly. My advice is buy from directly from the manufacturer and avoid Tonneaucovered.com entirely. Their customer service is deplorable. If I could I would give zero stars for the review.

  Review of 7/1/20, following an experience of 4/24/20 by LARON M. *

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• 5 / 5

  

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  Great service. Quick shipping. Excellent prices.

  Review of 7/1/20, following an experience of 6/23/20 by JORDAN R. *

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• 5 / 5

  

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  Good product,easy install,this isy third one I have installed.

  Review of 6/29/20, following an experience of 6/17/20 by REGAN R. *

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• 5 / 5

  

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  Very good price and received the cover very quickly. It fits like a glove. Very pleased.

  Review of 6/29/20, following an experience of 6/22/20 by GEORGIANNA P. *

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• 5 / 5

  

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  Site Navigation Great, shipping fast & no Damage to box, or inside contents .Shipping info was sent to my email days before received. Fit was Perfect. Quality was 5 STARS ***** . They sent mail in Rebate along with product Receipt, Which made everything go very smooth. All in All I was very Impressed with this Company. The main reasons , I got a good price, shipping was fast & NO DAMAGE, And they did everything they could to make things turn out with NO PROBLEMS. And also the QUALITY was like I said 5 Stars *****. So ANYONE looking, have no worries this COMPANY is TOP NOTCH . And the BEST place to buy a bed cover. They did me a SOLID . Thanks everyone from TonneauCovered.com I really do appreciate ALL your EFFORTS to make my purchase PERFECT !!!!

  Review of 6/29/20, following an experience of 6/19/20 by THERESE C. *

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• 2 / 5

  

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  Cover is poorly made. The standard for this company is to put as few screws as possible in hopes of saving a few cents. Handles came loose after a day of simply owning it a few times. Contacted customer service and they would not process a return or refund for me. They repeatedly ignored my request and instead forwarded my issue to the manufacturer to 'see what they will do POOR PRODUCT QUALITY EVEN WORSE CUSTOMER SERVICE DO NOT PURCHASE FROM THIS COMPANY

  Review of 6/29/20, following an experience of 5/19/20 by DARLENE B. *

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• 5 / 5

  

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  Great service at TonneauCovered.com throughout the sales and shipping process. My tonneau cover is as advertised and was easy to install. I’m glad I made my purchase with TonneauCovered.com and saved a bunch of money.

  Review of 6/28/20, following an experience of 6/17/20 by SALLY J. *

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• 5 / 5

  

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  Very helpful and knowledgeable staff. Great prices.

  Review of 6/28/20, following an experience of 6/17/20 by LAFAYETTE L. *

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• 5 / 5

  

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  Looks great. I had the same model on my 2015 Tacoma, knew what to get for new Silverado. Order came earlier then projected. Great service.

  Review of 6/28/20, following an experience of 6/19/20 by KAMREN K. *

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• 5 / 5

  

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  Peter was great to work with. My order went exactly as promised. No problems.

  Review of 6/28/20, following an experience of 6/16/20 by ALEK K. *

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• 5 / 5

  

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  Easy ordering. Quick confirmation. Great pricing. Can’t wait to get the cover.

  Review of 6/25/20, following an experience of 6/25/20 by ORION R. *

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• 5 / 5

  

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  Great price, fast delivery. Item arrived in perfect condition.

  Review of 6/25/20, following an experience of 6/18/20 by MELISA G. *

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• 5 / 5

  

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  Best phone call I ever made! Got one of the best covers on the market AND saved hundreds of dollars. Definitely recommend and will buy from them again.

  Review of 6/25/20, following an experience of 6/3/20 by LEONEL D. *

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• 5 / 5

  

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  Great company, they gave me all technical specification I needed for my truck tonneau cover with rails and bike racks, very precise, best price and great assistance. All delivered in time and as promised. Would definitely recommend and will for sure buy from them again.

  Review of 6/25/20, following an experience of 4/30/20 by HOLDEN M. *

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• 5 / 5

  

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  Easy to order, easy to install, looks great, easy to open and close. I don't know how anything can get better than all of that. I would highly recommend Tonneau Covered and the Retrax Pro MX.

  Review of 6/25/20, following an experience of 6/11/20 by JADON L. *

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• 5 / 5

  

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  Customer service was great. Shipping was prompt. I would highly recommend this company to anyone wanting a product at a fair price and friendly people.

  Review of 6/25/20, following an experience of 6/18/20 by NATASHA D. *

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• 5 / 5

  

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  Everything worked out GREAT! I had read a couple reviews that were negative. But I checked other sites and reviews and everything looked good. I purchased by calling and everything worked out Great. My cover was delivered in 6 working days. It was very easy to installed. I watched the video and found that it ws just s easy as showed.

  Review of 6/25/20, following an experience of 5/30/20 by HOBART F. *

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• 5 / 5

  

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  They made it easy!

  Review of 6/24/20, following an experience of 6/16/20 by SHYANN M. *

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• 5 / 5

  

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  As of right now they know there stuff they are prompt and they keep me informed

  Review of 6/24/20, following an experience of 6/18/20 by ADITYA K. *

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• 5 / 5

  

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  Communication was great! The price was the best I could find on the Revolver X4. Perfect for my 2016 Silverado.

  Review of 6/23/20, following an experience of 6/9/20 by ARVID D. *

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• 5 / 5

  

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  I Highly recommend TonneauCovered. They gave excellent personal service, fantastic prices, great advice, and the cover shipped quickly. They kept me informed during the shipping stage and provide additional installation information.

  Review of 6/22/20, following an experience of 6/9/20 by AUSTYN H. *

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• 4 / 5

  

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  Simple and quick order process, great deal, shipping was delayed due to Covid, only hiccup was they sent me the wrong mounting rails (too long) and it took another week and a half to get the replacements. Overall, happy with the service, price and communication.

  Review of 6/22/20, following an experience of 5/22/20 by CARMELO P. *

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• 5 / 5

  

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  All went well. Saved $320 from the canopy stores on the Retrax pro XR. installation was very easy after watching a YouTube video. took 11 days to get shipped, but I didn't have urgency to get it. Would highly recommend them. I'm now looking for racks to go on top of the cover and will get them from Tonneau Covered.

  Review of 6/21/20, following an experience of 6/5/20 by AMBROSE H. *

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• 5 / 5

  

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  Everyone at tonneaucovered.com was awesome to work with! Things got a little backed up because if the pandemic, but customer service kept in touch with me and let me know as soon as the manufacturer finished my cover, and exactly when it would arrive. It showed up right on schedule! I couldn't be happier with it!

  Review of 6/20/20, following an experience of 5/21/20 by ISABELLA C. *

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• 5 / 5

  

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  Print and helpful response. Let’s see how long it takes to get to me

  Review of 6/20/20, following an experience of 6/10/20 by CLIFTON K. *

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• 5 / 5

  

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  Because of the COVID it took longer than normal to make my Retrax. I called Peter who took my order and he was very nice and understandable that he didn't know when my cover would ship.It finally came and I did get emails letting me know it was shipped then delivered. I would buy from them again.

  Review of 6/20/20, following an experience of 5/19/20 by KATRINE R. *

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• 5 / 5

  

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  Easy to order, great communication, fast response!

  Review of 6/20/20, following an experience of 6/9/20 by SABRYNA B. *

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• 4 / 5

  

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  Navigation on the site was difficult as they push for you to call them instead. Customer service was good once I finally got hold of them. Sales was good as well once I finally got hold of them. Pricing was the best and the tonneau cover arrived in good condition.

  Review of 6/20/20, following an experience of 6/9/20 by JANESSA O. *

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• 5 / 5

  

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  A very good product at a great price. Shipping was quick and free.

  Review of 6/20/20, following an experience of 6/11/20 by MAVERICK W. *

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• 5 / 5

  

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  Not enough stars to give to these guys! Wonderful customer service!

  Review of 6/20/20, following an experience of 6/5/20 by JETT D. *

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• 5 / 5

  

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  Really pleased with the level of service that was provided Thanks Again.....

  Review of 6/19/20, following an experience of 6/18/20 by EMMITT C. *

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• 5 / 5

  

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  Great people and a great price. Kept me informed throughout the purchase and delivery process. Actually cared about me, the customer. Would highly recommend them to anyone needed truck accessories.

  Review of 6/19/20, following an experience of 6/15/20 by ELADIO G. *

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• 5 / 5

  

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  best price on product i purchased,

  Review of 6/19/20, following an experience of 6/5/20 by ARON K. *

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• 5 / 5

  

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  My transaction was through a phone call . Jeff was great, very helpful and transparent. I will definitely be back soon .

  Review of 6/19/20, following an experience of 6/18/20 by KEVEN K. *

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• 5 / 5

  

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  Phenomenal prices and excellent communication!

  Review of 6/19/20, following an experience of 6/10/20 by BO G. *

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• 3 / 5

  

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  Sales guy was great but kinda pissed you now have $100 off bacflip mx4. 4 day later after I bought it

  Review of 6/18/20, following an experience of 5/19/20 by MARIANA H. *

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• 5 / 5

  

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  The Salesman was great and made it easy to order my cover.

  Review of 6/18/20, following an experience of 5/28/20 by ELISA R. *

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• 5 / 5

  

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  Can't beat price and fast service. Would recommend to everyone.

  Review of 6/18/20, following an experience of 5/28/20 by CELIA M. *

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• 5 / 5

  

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  Easy install and works great

  Review of 6/17/20, following an experience of 6/8/20 by EULA S. *

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• 5 / 5

  

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  Very helpful, great prices, easy to order, and received mt running boards in 3 days!! It will be my "go to" place for truck accessories!

  Review of 6/16/20, following an experience of 6/12/20 by DENA E. *

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• 5 / 5

  

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  This is the second cover I have purchased from Tonneau covered. Absolutely love this cover. Great instructions ( who reads those) easy install. Peter got it right first time every time!

  Review of 6/16/20, following an experience of 6/12/20 by HARVEY S. *

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• 5 / 5

  

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  Fast, ontime delivery. Kept me well informed. Great price.

  Review of 6/16/20, following an experience of 5/27/20 by PINK J. *

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• 5 / 5

  

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  Excellent and easy. Answered my question and the link for shipping is spot on.

  Review of 6/16/20, following an experience of 6/11/20 by AUBREY L. *

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• 5 / 5

  

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  I just received my Retrax Pro MX tonneau cover today, shipping was fast, and it was so easy to order. They really do have the best prices and customer service around. I know I will recommend them to all my friends.

  Review of 6/16/20, following an experience of 6/8/20 by SUSAN R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Easy installation, cover seems to be well made, operates well, fit and finish met my expectations. Longer-term reliability especially in the winter conditions of the Northeast are yet to be seen; I’m hoping for the best.

  Review of 6/15/20, following an experience of 5/29/20 by GLENNIE W. *

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• 5 / 5

  

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  Customer support was very knowledgeable and delivery was prompt with no mistakes. Installation manual was easy to understand.

  Review of 6/15/20, following an experience of 6/2/20 by JUSTINE S. *

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• 5 / 5

  

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  Great price. Super customer service. Multiple followup after purchase. Bought on June 10th, delivered to my home the morning of June 13. Missouri to Ohio. Perfect fit.Would buy again.

  Review of 6/15/20, following an experience of 6/10/20 by EVA S. *

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• 5 / 5

  

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  i would recommend u guys to anybody, also i would like to say peter is a very nice salesman, that means alot to me with anything i buy, thk u guys

  Review of 6/14/20, following an experience of 5/28/20 by MARGE S. *

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• 5 / 5

  

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  Shipping was quick. Everything was correct. The tri fold extant fit anD was easy to install. Super nice people to deal with.

  Review of 6/12/20, following an experience of 5/22/20 by SELMER Q. *

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• 5 / 5

  

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  Everything about the transaction was excellent! Would definitely use them again.

  Review of 6/12/20, following an experience of 6/1/20 by ZOILA L. *

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• 5 / 5

  

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  Great prices and fast shipping. I couldn't ask for more.

  Review of 6/11/20, following an experience of 6/3/20 by CLINT R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service and price. They followed up on order and shipping details. Best company I have delt with in a long time.

  Review of 6/11/20, following an experience of 6/8/20 by HILDEGARD F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very helpful customer service

  Review of 6/11/20, following an experience of 6/5/20 by LONDON B. *

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• 5 / 5

  

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  I'm quite happy with Tonneaucovered.com! They had exactly what I was looking for, the best prices, and shipping was fast. We just completed the install of my items and all is as expected. Highly recommend this company!

  Review of 6/11/20, following an experience of 6/2/20 by MELVIN S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I ordered a cover from Tonneau Covered on 06/02/20. Was told I would receive an email with shipping info and the tracking number in the next 2-3 days. When I did not receive this information by 06/0/20, I became concerned. I contacted the company today, 06/10/20 and spoke with Shaun via Chat. I explained the issue and he advised he would get the information to me by the afternoon. True to his word, I received the tracking information and another couple of emails. Received an excellent price on the tonneau cover just wish the shipping and tracking information had been sent when promised. I told Shaun about m

  Review of 6/11/20, following an experience of 6/2/20 by ARVILLA C. *

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• 5 / 5

  

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  Great price and service, the cover was shipped fast and looks great.

  Review of 6/10/20, following an experience of 4/24/20 by EBONY W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  The cover was delivered to the wrong address. When I emailed them requesting that they follow up on the matter and locate the package I was promptly advised that this was my problem! (package was shipped without requirement of signature) I then advised them that I did not have the time to chase down a package and that if it was not located and delivered they could refund the purchase price and I would purchase it from another vendor. They didn't have time to assist, but they did have time to call me up and chastise me for my email. I located the package on my own, but next time I would likely purchase from a well established vendor with a proper customer service department.

  Review of 6/10/20, following an experience of 4/8/20 by VIDAL B. *

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Reviews displayed in chronological order