Customer reviews
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The order was handled reasonably well, I am happy with my MX4 cover. They were not real good on keeping track of what was going on and could not explain why it took so long to get my cover. When I received my cover, it was easy to figure out why, because it was made 2 days before it shipped. They should have been able to get this information from the factory and relay it to me.
Review of , following an experience of by LENORA M. *
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Decent communication and knowledgeable. Very good price. Would use again
Review of , following an experience of by THERESE K. *
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Customer service is outstanding. Had a issue with damage in shipping, and they handled everything very professionally. Would definitely recommend these guys.
Review of , following an experience of by DARRELL H. *
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The site was easy to use, the price was right and it is being delivered in a reasonable amount of time.
Review of , following an experience of by IMANI S. *
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What a great buying experience with all questions answered so correct product is ordered and daily follow up on order.
Review of , following an experience of by ELSA E. *
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The site navigation was not helpful. But i chatted with Shaun and it made my life easier. How good he was and helpful he was even with chatting sealed the deal
Review of , following an experience of by CARSON B. *
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Excellent cover. I went with the BAKFlip MX4. Only reason I gave 4 stars was there were a few scratches/dings that I will probably be the only person who notices. Cover was delivered in a reasonable amount of time. Install only took about 25 minutes.
Review of , following an experience of by KRAIG C. *
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Fast service. Peter has been in touch all along the way. Best price I could find anywhere.
Review of , following an experience of by KOBY P. *
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Second time purchasing from TonneauCovered.com. Always the best price I can find, excellent quality and extremely fast shipping. I'm very happy with my new BakFlip MX4, thank you!
Review of , following an experience of by ARNULFO W. *
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Quick and easy to talk with Shaun. He got what I needed in the BakFLip MX4. It was delivered quickly and as advertised. He also let me know there was a $100 rebate that I had no clue about...BONUS. A great experience that I will definitely let people know about and go to for my truck accessory needs!
Review of , following an experience of by ROD A. *
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Peter is a nice guy but I have asked him twice to call me to order parts. He does not return phone calls
Review of , following an experience of by VINCENZO H. *
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I have ordered several covers from TonneauCoveredcom and have been very happy with the service I have received. They are cheaper than anywhere I have found and will ship it to you for free. Their whole staff is very helpful and professional.
Review of , following an experience of by TRENTON B. *
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Peter helped me out with 1 phone call. Came in quicker than I expected!! Installed it the same day it came in. Definitely saved me some money!! Thanks again TonneauCovered.com!!!
Review of , following an experience of by JORDON H. *
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I kinda stumbled onto the Tonneau Covered site, just seeing what was out there. While exploring the site a popup from Peter came up and ask if he could help, so I tried typing to answer his questions about what I wanted, but being 69 was having trouble putting into words. I told him it would be easier to call the phone number and he said it would be fine. I called and got Peter one the phone and within a couple minutes he explained the cover I wanted was the MX4 and I got a better cover and a really great price. I installed it 3 days ago and rained yesterday and truck bed stayed dry. Will tell everyone I know about my great experience. Will shop there again.
Review of , following an experience of by LAUREL J. *
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I had searched for several days, local and online and had no success in finding a cover for my 94 Ford Ranger. I only found one and they could not guarantee delivery. Finally found TonneauCovered.com online. Had one ordered in about 5 min. delivered and installed in 5 days. Half the price for the same cover from another supplier.
Review of , following an experience of by MAGALI K. *
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Great service as well as very professional. Extremely happy with my MX4.
Review of , following an experience of by CLINTON W. *
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Easy to order & came in within 5 days just like Peter said it would. Put it on ourselves. It wasn’t hard to do. Thank you Tonneacovered. I definitely recommend y’all
Review of , following an experience of by STEFANIE B. *
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Very fast but had to call and tell them my address twice not sure about there help
Review of , following an experience of by LILA G. *
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Very knowledgeable, great price
Review of , following an experience of by CYNTHIA W. *
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I worked with Peter Kittle and he was great. He step me through the process to help me to find the best option for my truck along with making sure I got the best price on the web, not only for my cover, but the accessories I needed. If you don't know what you need, call Peter and let the Tonneau Covered team do the work for you.
Review of , following an experience of by GARETT W. *
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Great service. Great price.
Review of , following an experience of by MISAEL E. *
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Solid customer service. Knowledgeable reps able to help guide purchase process. Definitely recommend.
Review of , following an experience of by BROOKLYN O. *
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Great price and quick delivery. They kept me informed throughout the delivery with updates.
Review of , following an experience of by ESTELL S. *
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Actually, after looking at the site for several minutes I decided to chat with a representative on the site to help me with my purchase which arrived in about 5 days.
Review of , following an experience of by JOHNSON K. *
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Completely satisfied. Great service, Good price, polite professional assistance from Peter K.
Review of , following an experience of by HUNTER L. *
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I ordered Bak MX4 and recieved a used product, the rail have multiple scratches and the rubber seal is torn. The folded cover have dents and also mutiple scratches. The worse part is, all hardware is missing. As soon as I open the box I immediately noticed that all the hardware is missing. So the first thing I did is called the customer service and I wa as told that there's no hardware needed to install the cover. That's a lie of course because I know I needed the hardware coz I've research this product and watch numerous video on how to install them. So that same day I called customer service again and told them that they send me a used item. The person I talked to told me to take pictures and emailed it to them. I was then promised to get a new item. I told them they better send me a replacement asap and if not I demanded a full refund. I was promised that very same day that they going to send me a replacement but until now I still never gotten a confirmation or tracking number that they did send me the replacement. Today at 0830, I recieved an email from Valeria Hunt stating that they've already ordered my replacement and will be getting the tracking number. I called this afternoon before they closed and talked to shawn and was told the same thing, they will be shipping my replacement and will be getting my tracking number. Well I'm here to tell you that didn't happen. I have to wait again till tomorrow so I can contact them again to see when am I gonna get the replacement. I don't recomend anybody on buying any product from you guys ever. Peace of advice, but it on your local store, you might end up paying a little bit more but you more likely gonna get a better customer service and in most cases can see the product that you're buying.
Review of , following an experience of by CORINE C. *
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Peter quoted me, then Shawn took my order. Both friendly, knowledgeable, and Zimbabwe just got notice the product shipped. Great communication. Thanks
Review of , following an experience of by SAIGE H. *
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Price is greattops are great
Review of , following an experience of by SALLY M. *
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This was probably the easiest purchase, Starr to finish, that I’ve ever had. Customer service was amazing and the cover, when it arrived, was so easy to install! Looks AMAZING and looking forward to having it for a long time to come. Will recommend to all my friends!
Review of , following an experience of by MAIA Z. *
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Good outfit. Had all the answers and delivered on what they promised at the best price available. Use them.
Review of , following an experience of by MARCUS R. *
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Everything was Great! Looks like I’m getting my cover earlier than expected! Thanks you Guys
Review of , following an experience of by ETHELYN L. *
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Was looking for a hard trifold that didn’t seat flush with bed. Extang 2.0 was perfect. Easy install and after a few rains and car washes no leaks. Seals well.
Review of , following an experience of by RAVEN M. *
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Best Pricing EVER!!! Fast Free Shipping NO TAX!!! Greatest Site for Truck Accessories, and Not just Tonneau covers Either!!!
Review of , following an experience of by LAURIANE W. *
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Only not 5 star is FedEx! Im on 3 rd time changed delivery day! It started with Saturday... waited all day just to change for Monday. Same thing waited all day and now we have Tuesday still no delivery
Review of , following an experience of by KOBE Z. *
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Order dept did a great job; but once the cover arrived there was head rail damage with some missing nuts, bolts, etc. The damage was not from fedex. The package was wrapped poorly inside. The cover's installation cannot be done as descripted in the installation guide due to little clearance with cab and bed for 2020 ranger model. Cover does not lay flat but in time it might..Rate the Extang 2.0 solid as a #3.
Review of , following an experience of by LILY C. *
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Perfect fit and excellent quality.
Review of , following an experience of by AMBROSE K. *
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Getting in touch with tonneaucovered.com was extremely easy. I messaged them through Facebook and they spent about two hours talking to me about the differences in covers and answering all my questions. I never felt pressured to buy anything and they were extremely transparent with their pricing and sales. They stayed in touch through the purchasing process. It took 10 calendar days for me to receive my cover after the purchase and everything was perfectly packaged and intact. The cover was as advertised, super easy to install, and I received the best fitted cover specific to my truck based on the information I gave them. Overall a great experience for a first time buyer, and I will definitely recommend them in the future.
Review of , following an experience of by GROVER D. *
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Price was good. Sent in a timely fashion. Good communication
Review of , following an experience of by ISABELL B. *
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They answered my questions and helped me decide on which cover was best for me.
Review of , following an experience of by ELIZABETH H. *
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Great customer support. Responsive.
Review of , following an experience of by MARGARET W. *
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I purchased the Bakflip cover. It arrived in a very well packed box with no damage. I was surprised at how easy it was to install. I do wish it had come with a positive locking system beyond the just the tailgate. It seems like a thief could simply pry up the trailing edge of the cover just a quarter inch and reach in a thin piece of metal with a hook to activate the release. I plan on checking with the manufacturer. Past that, the quality is outstanding.
Review of , following an experience of by PRUDENCE V. *
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I ordered a bakflip mx4 and bakbox for my Ram 2500. The bakflip was perfect but the bakbox looked used and scratched up. There were no instructions and the parts were in a ziplock bag. The bakbox was poorly packaged too.
Review of , following an experience of by ELVIE B. *
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Great fast customer service. Would recommend to anyone looking for a cover.
Review of , following an experience of by REGAN K. *
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Average service. I had left an email and a voicemail and no one ever called me back or emailed me. I called back and a rep took my order and that was it. Nothing special.
Review of , following an experience of by MARTA K. *
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I purchased 2 tonneaucovers and one went on perfect the one for my truck not so great . When you are buying for a gmc watch out coz they are t truly made for them. Rails go on leaving a quarter inch gap between the rail and the truck. Not happy with it at all and for what I paid it should fit like a glove .
Review of , following an experience of by FRIDA L. *
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The product, AMP Research PowerStep w/Plug N Play is a quality product and TonneauCoverd Company is a quality company as well. Dealing with Peter was a good experience. I received a price that was less than any other company was offering along with free shipping. The only problem I had was when I asked how difficult are the running boards to install? I was told the instructions are very good but nothing about that I may have to CUT the metal running boards down from 72 inches to 65 inches in length to fit my truck!! That is why I rated this transaction with 3 stars. Who buys a product expecting to have to make major modifications to it, for it to work? I blame AMP Research as well because you will not find this fact in any advertising.
Review of , following an experience of by CARLIE G. *
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salesman was very helpful and answered all my questions
Review of , following an experience of by WILLIAM H. *
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Ordering my product was a piece of cake. Haven’t received the order yet.I will Buy Through you guys again. Good prices!
Review of , following an experience of by IZAIAH R. *
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I received the cover quickly at a great price. I have not installed it yet, so I hope it fits properly. If I could share one disappointment, the shipment/delivery updates came via text at early morning hours. I'd like to see those come at a more normal hour...night texts aren't common for me; I tend to associate night texts as trouble. These texts may come from the shipper; just sharing my experience which was great aside from the shipment/delivery updates.
Review of , following an experience of by LIAM A. *
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talked with a gentleman ( peter) was very clear with details and price information. Placed an order for a truck bed cover . Waiting to receive now.
Review of , following an experience of by RAE M. *
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Peter was knowledgeable and helpful. The buying experience was excellent. I highy recommend Tonneau Covered.com.
Review of , following an experience of by AURELIE K. *
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The folks are professional but it took over 2 weeks to get my delivery! I just received my bed cover today, 5/28/2020! Have installed cover and looks great!
Review of , following an experience of by JONATHAN B. *
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Very easy to work with
Review of , following an experience of by PIPER H. *
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The TC rep was knowledgeable, helpful and facilitated me getting the right rack for the best price!
Review of , following an experience of by OBIE T. *
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This is my third time using TonneauCoveredcom.com need I say more.
Review of , following an experience of by GILES Q. *
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everything went well thankyou
Review of , following an experience of by VIDAL S. *
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Peter is great to work with. I've purchased 2 covers from him over the last few years and wouldn't hesitate to do so again. Great prices and fast shipping. Tracking notifications were slow but the item arrived fast!
Review of , following an experience of by JEFFERY V. *
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ease of install and great use in all situations
Review of , following an experience of by COLT D. *
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The process of placing my order and receiving it was very easy. At first when I received my order I was a bit concerned because I only received one box and because mine is a long-bed I did not get the rails on the first day of delivery, this however was the fault of UPS of not reading the shipping tag of two boxes rather than one. The installation went for the most part very well; however, if I can make one suggestion it would be to have a little deeper groves on both the rails and clamps because I did have a little trouble keeping the clamps from slipping and staying straight up & down. I do like my caver very much and I would recommend it and your company.
Review of , following an experience of by KENDALL F. *
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The sales and purchase of the product was great no issues.
Review of , following an experience of by PAULINE M. *
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My experience with Tonneau was excellent, I received my cover within 3 days after placing my order with all parts and no damage.
Review of , following an experience of by JUSTYN H. *
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Great product, fast shipping.
Review of , following an experience of by DANNIE D. *
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The delivery time was about 3 days and I could not be happier with the way my Undercover Ultra Flex fit my Ram 2500. I would highly recommend these guys for the best price I could find for tonneau covers. I plan on ordering order items for my Ram from them soon.
Review of , following an experience of by SIMONE P. *
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It almost seemed too good to be true. Everything from the lowest possible price to the super friendly customer service. With the current COVID-19 situation, things are uncertain, but I was constantly updated on the status of my order. Truly a wonder buying experience!
Review of , following an experience of by TITO B. *
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Great Price and service
Review of , following an experience of by ROSALIND R. *
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The ordering process was easy, though the price was not as deeply discounted as advertised in the emails they bombard you with( and it is a lot). Peter was friendly enough on the phone though. My cover ended up $6.00 less than the advertised price on Auto Anything. They stated my order would ship in 2-3 days, but it actually took 12 days and about 10 emails to their customer service to get it to ship. Never got an explanation as to why it was late shipping and was never offered any sort of remedy or incentive to try and keep me as a customer. I am yet to get the part and see if they sent the right item but at this point I don’t hold out much hope. Overall a horrible experience and I will not be using them for future orders.
Review of , following an experience of by MILFORD B. *
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Great company to work with. Very knowledgeable and friendly staff. Prices were better at Tonneaucovered than any other place I had checked.
Review of , following an experience of by ADOLFO M. *
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super easy experience. Best price I found.
Review of , following an experience of by CLAUDIA B. *
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My order was right the first time and I will buy from them again
Review of , following an experience of by ERICK S. *
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Best price and free shipping!!
Review of , following an experience of by YAZMIN M. *
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The site was very easy to use, the delivery was 2 days and customers service is world class. Had questions on the product and they were very helpful and quick to respond.
Review of , following an experience of by JARRELL M. *
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Hands down, best place to purchase a tonneau cover for your truck. Peter replied to my request for a quote on a BakFlip MX4 for my 2020 3500 HD within the day. I saved over $100 overanyone else out there. Its a no brainer...great customer service, great pricing, excellent selection and free shipping (got mine in 2 days). Thanks Guys!
Review of , following an experience of by GAGE S. *
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waiting delivery
Review of , following an experience of by JARRETT S. *
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Parts receive as ordered. New and on time.
Review of , following an experience of by MYLES R. *
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I called my order in. Sales rep was very professional and helpful. Ordered the correct Bakflip G2. This is the 2nd Bakflip I’ve owned. Tried other brands but I wasn’t impressed. I’m very satisfied With the Bakflip.
Review of , following an experience of by DESTINY L. *
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Best prices. Customer service was extremely helpful and shipping was fast.
Review of , following an experience of by ELOISE B. *
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Great service, thanks
Review of , following an experience of by GLADYCE G. *
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Great experience
Review of , following an experience of by RASHAD S. *
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Site layout was great. I actually utilized the site's chat feature for the entire transaction and it went flawlessly. My cover has already shipped and should receive it in a few days. Very good experience!
Review of , following an experience of by MISAEL S. *
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They are prompt and kept things simple. Gud packaging btw protected my stuff. Will buy here again in the future. thanks guys!
Review of , following an experience of by YVONNE C. *
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Ordering was easy. Price was great. Delivery was when they said it would arrive. My cover arrive in great condition, no damage. Would order from them again
Review of , following an experience of by MARION F. *
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The site was very easy to access all of my info needed but i didn't have time to compare all the different brands and options. i did some quick research and then called and spoke to Peter Kittle. Peter is very good at what he does and directed me right to what i needed. Our tonneau covers arrived today so I cant speak about the product yet.
Review of , following an experience of by LELIA W. *
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Excellent customer service, fast response time and so far they are always cheaper than any of the other sites.
Review of , following an experience of by EDWARD B. *
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Very good customer service and quick response. The workers know their product and you can't beat the price. Very fast shipping and product as described. Highly recommend and I would buy from them again!
Review of , following an experience of by NEWTON W. *
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I talked with a rep on the phone because it seems easier that way, I can get all questions answered and I can make sure I get the exact product to fit my truck, which I did. Tonneaucovered had the best prices and the largest selection. You can't go wrong with this company.
Review of , following an experience of by ELMIRA L. *
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Easy to use website or call in for purchase Very friendly staff.
Review of , following an experience of by JULIAN Q. *
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Topper was well packaged and delivered in a week. Communication from TonneauCovered.com was consistent from processing to the time my topper was delivered.
Review of , following an experience of by RAVEN S. *
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Customer Service has been above and beyond with response to my inquiries. If I had issues they were very quick to provide answers, which is what you expect. Keep in mind not everything is at one location, hence the 3-5 days shipping due to COVID, waiting to install.
Review of , following an experience of by ORIN S. *
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Good service, fast shipping and great prices!
Review of , following an experience of by GRAYCE L. *
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Very easy to order from
Review of , following an experience of by NEWELL S. *
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YOU GUYS ARE AWESOME
Review of , following an experience of by SUSAN G. *
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Pete was a gentleman and it looks like it may be delivered a day early
Review of , following an experience of by JEREMIE C. *
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i am extremely satisfied with the service and professionalism of TonneauCovered. The pricing was as advertised, (the best), and the follow-up correspondence was unexpected, but appreciated. I would (and will), recommend this company to anyone..
Review of , following an experience of by WYATT J. *
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Very easy to navigate
Review of , following an experience of by CONNIE S. *
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Haven't actually recieved it yet,but it's on the way.Tonneaucovered themselves was an excellant experiance,knowledgeable staff and definitley best price.
Review of , following an experience of by KEARA M. *
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The process was easy and enjoyable the sales rep knew his stuff and the price was excellent
Review of , following an experience of by HYMAN B. *
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Was not told about my package being backordered ..minor damage to cover
Review of , following an experience of by ELIEZER D. *
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A very smooth transaction! Incredibly fast shipping and a great product. I wouldn’t hesitate to do business here again!
Review of , following an experience of by LIBBIE B. *
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Got the first part of my order in 3 days and the second part is on its way. Appreciate Peter giving me a quote better than the competition. Price and speed 5 stars as long as the tonneau comes this week.
Review of , following an experience of by ADELLE H. *
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I did my due diligence But it did me no good. I looked at the installation for the Retrax on a 2019 Ford Ranger and because it showed an Aluminum filler at the front of the bed I went with that brand ( I was also told by Peter that is why for my truck it was a little more expensive) but when I received it had no aluminum filler but a $2 piece of sponge rubber. When I called Peter he just said "you'll have to call the mfg." Well I didn't buy it from the mfg. I bought it from Peter. ALSO the day I called peter the manual on Retrax web sight STILL showed the Aluminum filler.
Review of , following an experience of by ANYA H. *
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