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Review Summary
The Natural Sapphire Company stands out for its responsive team, clear communication, and easy ordering process. Customers often describe feeling guided rather than rushed, with personal support that makes choosing a stone or custom piece feel simple and reassuring.
Delivery
"Great customer service, and sapphire delivered flawlessly! Sasha is the best!"
"Great service and my stone arrive quickly. I will definitely be using them again in the future."
"I ordered a beautiful sapphire and diamond ring and they did not disappoint! Very good communication regarding the process and delivery date."
Team expertise
"Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product…"
Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product and service! My regards 😀
"Purchased a beautiful pair of earrings. Great quality and price. Amrita was extremely helpful and professional."
"Very impressed with the Natural Ruby Co & extremely happy/impressed wit Amrita, a very professional and knowledgeable associate.....kudos!"
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A. A.
Dec 24, 2021
Verified reviewGreat producta & service
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A. A.
Dec 24, 2021
Verified reviewAfter not finding what i wanted online or in stores, i decided to purchase sapphire gems, and have jewelry made with them. Response from the sales team was quick. CAD renderings displayed my gems showing how the jewelry would appear…. The service is A , Lauren N. went above and beyond by taking my sapphires and placing them under natural lighting and in door lighting and even making videos so that i may be able to make an informed and confident purchase. Were the most expensive sapphires, NO, but this didn’t stop Lauren and her team from making my purchase special. I highly recommend this company!!!
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A. A.
Dec 23, 2021
Verified reviewI was searching for a very specific and rare type, size, and quality of stone. And while others threw in the towel, Nany and The Natural Sapphire Company rose to challenge and delivered exactly what I wanted! Thank you, Nancy, for hanging in there with me. I'm delighted...and my wife will be, too, on our upcoming 40th wedding anniversary!
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A. A.
Dec 23, 2021
Verified reviewGreat experience with The Natural Sapphire Company. Received discrete package on time, requiring a signature. The engagement box is quite substantial (bulking and resilient), be aware of it if you plan to surprise your partner. Online website was easy to navigate, 3d pictures and actual video helped in my decision moving forward.
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A. A.
Dec 22, 2021
Verified reviewBeautiful stone
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A. A.
Dec 22, 2021
Verified reviewAll facets of the shopping and buying experience were smooth and professionally executed. From the website to the shipping - the order arrived on time and the product was lovely and as promised. I highly recommend the natural sapphire co.
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A. A.
Dec 19, 2021
Verified reviewI never thought I would own a natural sapphire in the pale blue color I wanted. Other jewelers said they could not get that color. But they do exist, and the Natural Sapphire Company had the color I wanted not to mention every color imaginable. The photos are a very true representation of the actual colors. The settings are high quality. The documents the stone comes with are thorough and extensive. Would highly recommend this company.
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A. A.
Dec 18, 2021
Verified reviewLauren was absolute awesome. We look forward to continuing to work with her and the NSC.
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A. A.
Dec 18, 2021
Verified reviewNatural Sapphire Company is a truly wonderful place to buy sapphires. Their stones and selection are unsurpassed anywhere else, and the service is equally splendid. I worked with Lauren on my most recent purchase, and she was fabulous. She was endlessly helpful and patient, and she was incredibly responsive as I worked my way toward my purchase. While I had hoped to visit the showroom and see all the options in person, when that proved impossible for me Lauren was amazing in sending me videos of the many stones I was contemplating in all different lights. In short: Natural Sapphire Company has the best sapphires and personnel you will find anywhere.
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A. A.
Dec 18, 2021
Verified reviewDelivery was very fast and the sapphire is beautiful. Thank you!
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A. A.
Dec 18, 2021
Verified reviewHad a really incredible experience working with Sam and the company. The website was easy to navigate and allows you to "favorite" different gems to come back to later. Sam was extremely helpful and patient while helping design the perfect ring. They provided 3D mock-ups of the design before moving forward and had a very quick turnaround time. I will definitely use them again for other jewelry needs and highly recommend the company!
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A. A.
Dec 18, 2021
Verified reviewKatherine helped me with my sapphire ring and also my sapphire earring that I lost. She was very prompt with responses. I love my new ring! Thanks!
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A. A.
Dec 17, 2021
Verified reviewGreat customer service Lauren was a great help. The ruby and ring was far better in person than the pictures sent. I will order from them again. Thanks to all.
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A. A.
Dec 17, 2021
Verified reviewPrompt response to enquiries. Quick turnaround, great workmanship
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A. A.
Dec 16, 2021
Verified reviewMy husband and I had a great experience purchasing my ring from The Natural Sapphire Company. Although we needed to stop/start the process due to some serious medical situations we encountered midway, we were able to start back up precisely where we had left off. Katherine was amazing to work with throughout the entire process. She was courteous and helpful to answer all our (many!) questions. She gave prompt responses to emails and our requests for renderings. My husband gave me this gorgeous ring to celebrate my completion of almost four years of chemotherapy and my 60th birthday! It is a beautiful reminder of a special milestone in my life. I would absolutely recommend The Natural Sapphire Company and would not hesitate to purchase additional items from them. Thank you, Katherine!
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A. A.
Dec 16, 2021
Verified reviewExcellent communication, delivered products on time. Fantastic presentation.
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A. A.
Dec 15, 2021
Verified reviewI was treated with respect and with kindness the entire process. And they even goty custom ring to me earlier than expected
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A. A.
Dec 14, 2021
Verified reviewIt was so easy to create the exact ring I had dreamed of. The process of getting a proof and communication throughout its creation before I received it was wonderful. Would give 6 stars if it were an option!
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A. A.
Dec 14, 2021
Verified reviewEasy site to use, nice to be able to preview custom made pieces
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A. A.
Dec 13, 2021
Verified reviewProfessional, fast, quick responses to questions. The natural sapphire company made creating the piece of jewelry easy and it came out great!
Reviews displayed in chronological order
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