Go to website
Review Summary
The Natural Sapphire Company stands out for its responsive team, clear communication, and easy ordering process. Customers often describe feeling guided rather than rushed, with personal support that makes choosing a stone or custom piece feel simple and reassuring.
Delivery
"Great customer service, and sapphire delivered flawlessly! Sasha is the best!"
"Great service and my stone arrive quickly. I will definitely be using them again in the future."
"I ordered a beautiful sapphire and diamond ring and they did not disappoint! Very good communication regarding the process and delivery date."
Team expertise
"Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product…"
Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product and service! My regards 😀
"Purchased a beautiful pair of earrings. Great quality and price. Amrita was extremely helpful and professional."
"Very impressed with the Natural Ruby Co & extremely happy/impressed wit Amrita, a very professional and knowledgeable associate.....kudos!"
-
A. A.
Mar 2, 2022
Verified reviewIt was a great experience overall. Everything was super-professionally managed. No surprises, no problems whatsoever. The stone and ring is exactly what was shown.
-
A. A.
Mar 1, 2022
Verified reviewI had a great experience with this company. Their website was easy to navigate, there was a lot of choice of sapphires and the customer service was amazing. I worked with Nancy and she was top notch with great communication (quick replies). I found a sapphire that I loved and I chose a setting but it wasn't perfect, so I emailed Nancy asking her to make changes to the setting and they did without any hesitation. They are really there for you and they want to make sure that you are 100% satisfied with your purchase. Plus, when the package was delivered, it came in a big box, which didn't reveal what was inside so that's a plus. Inside the box, you could find the cleaner for the sapphire, the documentation with every little detail about the sapphire and the setting and the ring box with the ring. The ring was exactly the same as the pictures she showed me online. The actual ring box itself is heavy, sturdy and just plain beautiful. All in all, I had a great experience and I would definitely recommend.
-
A. A.
Feb 28, 2022
Verified reviewHad a very positive experience. I worked with Nancy and she was very helpful through the process of getting paying and getting the ring made how I wanted it.
-
A. A.
Feb 28, 2022
Verified reviewLauren is the most professional salesperson I’ve ever worked with. The shopping experience was great. She is attentive, extremely knowledgeable and honest. I have purchased several pieces from the Natural Sapphire Company and recommend this business without reservation.
-
A. A.
Feb 25, 2022
Verified reviewLauren is fab! Very knowledgeable and helpful. The NSC website is brilliant. It provides all the information you could need when looking for the perfect sapphire!
-
A. A.
Feb 25, 2022
Verified reviewWonderful attention, excellent service and extraordinary rings Thanks
-
A. A.
Feb 24, 2022
Verified reviewNatural Sapphire Company is the real deal when it comes to sapphires. I had a very tight deadline and Lauren and the team were not only able to deliver on time, they completed the order early. Excellent communication throughout the process. I even got to meet the owner personally. Fantastic job!!!
-
A. A.
Feb 24, 2022
Verified reviewRoy helped me and worked with me long distance to pick out the perfect sapphire. I got to look at the stone for a couple weeks to make sure it was the right one before finalizing the purchase. Wonderful experience.
-
A. A.
Feb 23, 2022
Verified reviewBeautiful stone ,authentic and comes ima amazing package with all the verification papers of your stone and all the details !!
-
A. A.
Feb 23, 2022
Verified reviewThis is how my mother describes my ring from NSC..."It's the intensity of the stone that is so striking. The clearness and beauty of a naturally lovely stone made over billions of years. That stone is set in the perfect mounting, because it needs nothing more to enhance its beauty.
-
A. A.
Feb 23, 2022
Verified reviewI bought my wife a ruby ring for our 40th anniversary from the Natural Ruby Company and it is gorgeous!! The site was easy to work with and made it fun to pick out the details of her ring. Lauren was our contact person and was a real pleasure to deal with! We are so grateful for all her help! I would do business with Lauren and her company in a heartbeat and would recommend it to my friends!
-
A. A.
Feb 23, 2022
Verified reviewIt was great working with Lauren. The earrings were fantastic, Lauren helped me throughout the process. I would buy again!
-
A. A.
Feb 23, 2022
Verified reviewI highly recommend this company. The entire process of choosing and purchasing my ring was easy and pleasant. Communication and customer service were outstanding. My ring is stunning. I’ll be making an earring purchase to match my ring soon.
-
A. A.
Feb 23, 2022
Verified reviewAmazing service. Lauren was very informative and professional. She kept me informed step by step in the process of creating my one of a kind ring.
-
A. A.
Feb 22, 2022
Verified reviewThis is a beautiful stone! Customer service is outstanding, quality is top of the line. I bought the stone alone to make my own ring with a local designer. I'm so excited to do justice to this 2 carat yellow sapphire. I love having 'papers' for the gem as well. Makes the whole thing ligit! This will be a Heirloom for my daughter as well.
-
A. A.
Feb 22, 2022
Verified reviewNancy at The Natural Sapphire Company was a wonderful salesperson. She was extremely helpful and very prompt in responding to my questions and requests. She was a joy to work with. We are very, very please with our purchase!
-
A. A.
Feb 21, 2022
Verified reviewIt was great working with Roy on a ring for my wife. It showed up on time and she loved it. Highly reccomended.
-
A. A.
Feb 20, 2022
Verified reviewThis is my third time buying from this company; and each time they've been brilliant. Lauren has helped me with all my purchases & she has always been really lovely. :) Once again the order was processed, shipped & here very quickly! I think that's impressive for free delivery [which is also insured & tracked]! The sapphire is absolutely beautiful & it came presented in it's own really smart black box with a glass lid. Everything was packaged really carefully so it was all well protected during transit. I honestly couldn't be happier with my experience. I love that this company specialises in natural, untreated stones. I personally wouldn't look anywhere else! :) Thank you again! :) Jenny x
-
A. A.
Feb 20, 2022
Verified reviewI do not leave reviews but The Natural Ruby Company deserves one. The ruby bracelets are exquisite. I was apprehensive about ordering fine jewelry online; however, the website provided in-depth information I needed. The five star reviews also helped. The transaction was smooth and quick. Free FEDEX delivery to Hawaii arrived in two days. Katherine, my wonderful client service representative, stayed in touch from beginning to end to assure I was informed and satisfied. Thank you to Katherine and The Natural Ruby Company for the beautiful bracelets I will treasure forever!
-
A. A.
Feb 20, 2022
Verified reviewA , top to bottom. Lauren was simply tremendous to work with - great communications, knowledgeable, and very helpful offering choices of stones and settings while meeting my timeline. The earrings were created and delivered on time, and most importantly they are GORGEOUS - exactly as advertised. My wife and I love them.
Reviews displayed in chronological order
Contact
Go to website
Certification
