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Review Summary
The Natural Sapphire Company stands out for its responsive team, clear communication, and easy ordering process. Customers often describe feeling guided rather than rushed, with personal support that makes choosing a stone or custom piece feel simple and reassuring.
Delivery
"Great customer service, and sapphire delivered flawlessly! Sasha is the best!"
"Great service and my stone arrive quickly. I will definitely be using them again in the future."
"I ordered a beautiful sapphire and diamond ring and they did not disappoint! Very good communication regarding the process and delivery date."
Team expertise
"Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product…"
Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product and service! My regards 😀
"Purchased a beautiful pair of earrings. Great quality and price. Amrita was extremely helpful and professional."
"Very impressed with the Natural Ruby Co & extremely happy/impressed wit Amrita, a very professional and knowledgeable associate.....kudos!"
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A. A.
Dec 2, 2022
Verified reviewGreat service, with value, attention to detail and the best service after the sale. Thank you Lauran
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A. A.
Dec 1, 2022
Verified reviewWhen the perfect sapphire wasn’t immediately available, Lauren continued to work, behind the scenes, to hunt one down. When she located the perfect stone, she contacted me to let me know it was all mine if I still wanted it. So thankful for all the hard work Lauren put in for me.
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A. A.
Nov 30, 2022
Verified reviewI love the natural sapphire company. I have bought several loose stones for various projects and have never been disappointed. My most recent purchase I intend to have set into a dog tag for my pup to wear, she likes to dress up, and I love the idea of a keepsake in the (distant) future. I would 100% recommend this company to anyone looking for quality and unique sapphires.
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A. A.
Nov 30, 2022
Verified reviewRing was absolutely fantastic. My new Fiancée is absolutely in love with it, communication was smooth and simple
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A. A.
Nov 29, 2022
Verified reviewI Recommend highly. Neli assisted me through the process and was so helpful and responsive. She was a pleasure to work with :) . Thank you
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A. A.
Nov 26, 2022
Verified reviewI had my sapphire ring, made specially for me as I wanted an east west setting. I chose the stone and Lauren helped me choose the side diamonds. The ring turned out to be exceptionally beautiful. And Lauren was very helpful, friendly and professional throughout the process.
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A. A.
Nov 24, 2022
Verified reviewNavigation was easy and it really helped to be able to view the sapphires from all angles and to pick the setting. Shipping and creating the earrings was really fast and wonderful follow-up throughout the whole process. I would definitely recommend The Natural Sapphire Company. My earrings are stunning!
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A. A.
Nov 23, 2022
Verified reviewKatherine has been incredible every step of the way. Her knowledge and follow through is unmatched. I will be buying again real soon!
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A. A.
Nov 23, 2022
Verified reviewWe had a wonderful experience and Katherine was extremely helpful in my search for the perfect ring.
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A. A.
Nov 21, 2022
Verified reviewLauren was fantastic! She helped me pick the perfect stone. Worked with my insurance company and followed through to the delivery! I love my ring!!
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A. A.
Nov 20, 2022
Verified reviewExceeded expectations - I was thrilled with my pink sapphire ring! Neli was great to work with and helped me feel more secure with my final selection.
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A. A.
Nov 18, 2022
Verified reviewLauren was incredibly helpful and walked me through the process. She used her expertise to help me select the right earrings for my girlfriend.
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A. A.
Nov 18, 2022
Verified reviewMy partner and I designed a custom ring with Marie from The Natural Sapphire Company. The process was very smooth and when it was delivered it was exactly what we hoped for! I would highly recommend. It was wonderful to be able to have a say in the setting and prong style, height of the stone, etc. I will shop here again in the future.
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A. A.
Nov 17, 2022
Verified reviewThis site is beyond description in its value to anyone looking for quality sapphires. The service given to the customer is top tier, and the cut and finish of the stones are equal to the highest quality I have seen anywhere. Neli is quick to answer any questions and arranged very quick shipping in a secure manner.
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A. A.
Nov 17, 2022
Verified reviewThis is a great company to buy sapphire rings from. They have so many inventories, and their descriptions and pictures are very accurate. Everybody in the company is so kind and patient (especially, Ms. Katherine Hoyt). I would definitely come back for more.
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A. A.
Nov 14, 2022
Verified reviewI'm from the UK and bought an engagement ring for my partner through the website. Overall the experience was very pleasant! Lauren made me at ease with the questions I asked her, and the whole process of shipping to the UK was very fast, once the ring was made!
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A. A.
Nov 13, 2022
Verified reviewExcellent experience and the ring looks fantastic.
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A. A.
Nov 13, 2022
Verified reviewI highly recommend Lauren and the Natural Sapphire Company team. They are definitely a different type of company, from beginning to end. I experienced no high pressure sales, amazing guidance on our custom build, unmatched selection (especially at the price), and a general "find a way to yes" attitude.
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A. A.
Nov 12, 2022
Verified reviewI can't believe how beautiful this emerald ring is. That was the most beautiful presentation I have ever seen. It gave me butterflies in my stomach. My face got flush and tingly. This ring is amazing. Absolutely gorgeous. Unbelievable. Thank you very much.
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A. A.
Nov 12, 2022
Verified reviewThe natural untreated blue sapphire with vivid color saturation is truly mesmerizing and amazing to look at. I will treasure it. And the stone box has a quality built fit for a perfect display.
Reviews displayed in chronological order
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