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Review Summary
The website offers a user-friendly experience with easy navigation and a wide range of options. Customer service is frequently praised for being helpful and efficient. Many users report satisfaction with their orders and the overall ease of purchasing from SpaSalon.
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A. A.
Jul 13, 2022
Verified reviewSpaSalon made the process easy and answered all of our questions. We will now see how long it takes and proceed with rating once we have received it.
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A. A.
Jul 13, 2022
Verified reviewEfficient and response Customer service!!
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A. A.
Jul 12, 2022
Verified reviewI haven’t gotten my products yet but the check out process was seamless.
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A. A.
Jul 9, 2022
Verified revieweasy to buy from them
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A. A.
Jul 6, 2022
Verified reviewGood service.
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A. A.
Jul 6, 2022
Verified reviewQuick fast and easy
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A. A.
Jul 6, 2022
Verified reviewLov3 the site
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A. A.
Jul 1, 2022
Verified reviewOn time and on point. Very helpful!
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A. A.
Jun 25, 2022
Verified revieweasy for me i knew what i wanted and you guys was highly recommended.
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A. A.
Jun 23, 2022
Verified reviewI am from Canada and had absolutely no problem ordering the part I needed. top notch service!
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A. A.
Jun 23, 2022
Verified reviewGreat, fast service
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A. A.
Jun 16, 2022
Verified reviewExcellent
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A. A.
Jun 14, 2022
Verified reviewSuper easy to order and get financed
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A. A.
Jun 12, 2022
Verified reviewEasy to use this website, fast check out, the e-receipt came right the way. The price with discount is reasonable. So exciting to see the coming items.
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A. A.
Jun 2, 2022
Verified reviewA bit expensive but site is vwry easy to work with.
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A. A.
Jun 1, 2022
Verified reviewGreat customer service.
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A. A.
May 28, 2022
Verified reviewDo not hesitate! You are in the right place. :) Highly recommend!! Byron is seriously the best! Thank you so much for all of your help. I truly appreciate your time, patience, and extraordinary customer service. Above and beyond.
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A. A.
May 28, 2022
Verified reviewEasy and affordable!
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A. A.
May 28, 2022
Verified reviewStaff is very helpful to identify the right parts. Order processing is slower than a snail. I would have give it more star if shipping wasn’t that slow. Pricing is a bit on the high side.
Reply from spasalon.us
I'm glad you were able to take advantage of our knowledgeable staff in order to find the parts you need. Regarding the time it takes to process an order, our delivery time is about 10 business days (or 1 to 3 weeks) as is indicated on our website and it looks like your order will adhere to that timeframe. Finally, we always try to have the lowest prices available but we do offer price matches if you happen to find something somewhere else for less. If this has helped to clarify some of the things which may have initially seemed inadequate to you, maybe you will consider revising your review to 4 or 5 stars.
Reply from A. A.
The lead time for 10 business days was for large items like spa chair. That’s two weeks! If 10 business days is the standard processing time for every item then I will take my business elsewhere. Time is everything in this business and when we need a parts if it’s small shouldn’t take more than a few days to process. It seems your business arrangement for pickup with the shipper is the problem.
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A. A.
May 26, 2022
Verified reviewFast easy check out. And found exactly what I needed
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