Customer reviews for spasalon.us

4.6 / 5

Calculated from 34 reviews obtained over the last 12 months

1355 reviews since 28/01/2016

Review administration system compliant with the ISO 20488 standard.

Reviews subject to control.

  • For more information on reviews features and the possibility to contact the reviewer, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one. The reasons for deleting reviews are available here
Informations and contact SpaSalon.us About Verified Reviews

Search the reviews

Filter by rating

  • 333
  • 47
  • 10
  • 4
  • 13

Information spasalon.us

  • Company

    SpaSalon.us

  • Description

    Since 2004, SpaSalon.us has been the e-commerce market leader in spa salon equipment sales and services. They are the US’s most visited independent equipment website and expect to completely monopolize the spa industry by reaching out to the medical spa industry in a short future. The business provide every spa/salon business owner with the most up to date, designer, efficient, practical and safe equipment and supplies to help them become successful business owners as well as educate and support them along the way. They support the free market ideology. What that means is connecting suppliers in the direct line of price competition so that their customers can get the best price. Their online shopping experience with integrity has been the core value.

  • Address

    5805 State Bridge Rd Ste G247 30097 Johns Creek

  • Website

    https://www.spasalon.us

  • Category

    Health and beauty

About Verified Reviews

The Verified Reviews solution is published by SKEEPERS, specialized in managing consumer reviews after online orders. See more

See our Transparency Charter

Taking action with Verified Reviews

Customer reviews

  • 5 / 5
    Edit Flag

    oooo

    Review of , following an experience of by CALISTA B. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Wish there was clearer description on shipping time frame.

    Review of , following an experience of by MARIAH W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Exelente

    Review of , following an experience of by MALIKA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellent in finding exactly what i needed

    Review of , following an experience of by TELLY H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Mr. Byron excellent attention.

    Review of , following an experience of by MARILOU K. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Website was very simple, got my order done in 10 min! Will definitely buy from you guys again

    Review of , following an experience of by MICHAEL V. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Everything was easy to find. I shopped around for this same table and this place has the lowest price on a particular table.

    Review of , following an experience of by REECE O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    oooo

    Review of , following an experience of by JUDSON N. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great selection and price. Easy to navigate site.

    Review of , following an experience of by FLOYD W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    They have all.u need

    Review of , following an experience of by SASHA C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    000000

    Review of , following an experience of by WALTER R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Fast service

    Review of , following an experience of by NELSON S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    No problem placing order

    Review of , following an experience of by ALEXIS G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Good service .easy, quick

    Review of , following an experience of by SHANON R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Love it ! Great prices and serivice .

    Review of , following an experience of by LEE S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Had what I needed and shipped it fast!

    Review of , following an experience of by RUSTY W. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    It has been a month since I ordered a jet and they keep giving me the run around on why it hasn’t shipped. Every time I call it’s a different excuse and they are lying. They said it has now shipped but there isn’t a tracking number. And they “emailed the tracking number again” but there still is no verification of a number. Do not order from this place. I’m pretty sure it’s all a scam.

    Review of , following an experience of by DANIELLE W. *

    *Pseudonymized data at the request of the author

    Answer by spasalon.us
    Flag

    I see your order has been shipped tracking https://wwwapps.ups.com/etracking/tracking.cgi?tracknum=1Z94Y04E0398127339&requester=ST/trackdetails This is not a scam. Sorry if there is any misunderstanding.

  • 5 / 5
    Edit Flag

    They were very helpful to make sure I get the right part and how to check out and if I had any question. They mad me me fell like I could ask. Did not have to wait for a reply.

    Review of , following an experience of by JEROME F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Best customer service ever. Love my products.

    Review of , following an experience of by AFTON C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy to find items

    Review of , following an experience of by ABBIE K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Ordering with the sales department and Byron was very smooth and efficient. It was nice that the products were in stock and will ship out as soon as possible. We will always continue to give our business for our items needed for our pedicure chairs in our business to spa salon Five star review was excellent doing business with spa salon

    Review of , following an experience of by CRISTOBAL J. *

    *Pseudonymized data at the request of the author

  • 1 / 5
    Edit Flag

    I still havent gotten all the stuff i ordered and i got a huge set of stairs i didnt order

    Review of , following an experience of by KEAGAN B. *

    *Pseudonymized data at the request of the author

    Answer by spasalon.us
    Flag

    I am not sure what your concern would be. Please contact us at 678 753 4135 so we can help.

  • 5 / 5
    Edit Flag

    So happy I came across their site! Had all the spa things I have been searching for!

    Review of , following an experience of by BONITA L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good, great service! Easy and efficient.

    Review of , following an experience of by OPAL D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very easy to place my order Have ordered from this site for awhile now. Won’t order from anywhere else

    Review of , following an experience of by SANTOS S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Navigation through the site was very easy and customer service was excellent.

    Review of , following an experience of by THELMA C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    easy to find items on the website. Easy to track my orders.

    Review of , following an experience of by KANE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Spasalon has all the items I needed for my salon. It is a one stop shop has items with clear descriptions. Will shop again!

    Review of , following an experience of by SANTOS O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellent

    Review of , following an experience of by HAYLEE R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great description of product and easy ordering! Excited to add this to my salon!!

    Review of , following an experience of by BARON N. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Always a great experience. We have placed several orders with SpaSalon.us. Very pleased with their products and service.

    Review of , following an experience of by MORGAN F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    It was great

    Review of , following an experience of by ELISA H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Lisa T is excellent,, customer service and fast delivery 👏

    Review of , following an experience of by PAUL R. *

    *Pseudonymized data at the request of the author

  • 3 / 5
    Edit Flag

    Good

    Review of , following an experience of by SANTOS T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    SpaSalons . us was wonderful , professional and very efficient in completing our order ! Byron , the SpaSalon . us representative could not have been more helpful and we could not be happier with our choice ! Will buy again from SpaSalon . us ! Heather Pleasants , *** ******** *** *** ** *** ******** *** ******** *** *** ***

    Review of , following an experience of by DOMENICA O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The website is easy to navigate. Lots of great information is included. I look forward to talking with customer service about details of my order soon

    Review of , following an experience of by LAFAYETTE Z. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    It was good and had talked to Byron prior that was a big help

    Review of , following an experience of by RALPH K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellent

    Review of , following an experience of by JILLIAN F. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Site was easy to navigate.

    Review of , following an experience of by ALTHEA T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    very good

    Review of , following an experience of by GUST L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellent customer service

    Review of , following an experience of by ALEC R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good

    Review of , following an experience of by JOVANI D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Thank you anyway

    Review of , following an experience of by SYDNIE W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    good

    Review of , following an experience of by BARRETT K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Website is an easy shopping set up! Just ordered yesterday and not yet received my chair, but ordering was easy

    Review of , following an experience of by BIRDIE R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Just ordered the tulip 2 pedicure chair with LED too! Can't wait to try it out! So beautiful!

    Review of , following an experience of by CHELSEY G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very professional staff. I always have an amazing experience with spasalon.us.

    Review of , following an experience of by GARNETT B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    This is first time ordering Very easy processing!

    Review of , following an experience of by NOLAN W. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Had exactly what I needed.

    Review of , following an experience of by ALYSHA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy ordering!

    Review of , following an experience of by HENRIETTE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Can't wait to get my new pedicure chair. The site was easy to use & informative.

    Review of , following an experience of by DAKOTA N. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    The credit card fee is a joke.

    Review of , following an experience of by CHANCE C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good pricing

    Review of , following an experience of by VICENTE R. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Easy to deal with.

    Review of , following an experience of by ELADIO R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    I am pleased with the customer service that was provided. I contacted SpaSalon.US on Monday inquiring about an item that I really wanted but it was out of stock at every salon company I reached out to. Chuck took my information and said he'd find out if the item was in stock. Two days later I received a text from Chuck stating that the item was in stock! He assisted me with the check out process and answered all of my questions thoroughly. Thanks to Chuck I was able to place my order for the item I really wanted :)

    Review of , following an experience of by EWALD O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    VERY GOOD CONNTACT

    Review of , following an experience of by JEREMIE K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Good quality and fast shipping

    Review of , following an experience of by DANNIE C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy to order and good price .

    Review of , following an experience of by DONALD C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very pleasant to work with

    Review of , following an experience of by TRAVIS D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great sight

    Review of , following an experience of by BRITTANY D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Customer service was very friendly and helpful

    Review of , following an experience of by JAN N. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good

    Review of , following an experience of by KRAIG D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Navigation was easy. Can't wait to use my new chairs.

    Review of , following an experience of by GUSTAVE R. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    It was good, had a bit of trouble navigating through the site. Good experience, nonetheless.

    Review of , following an experience of by ADRIAN B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    It was easy to navigate. However, I wished that it will show all the colors availability. Buy over all its great!

    Review of , following an experience of by PRINCE S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    it is simple to order it and quick process.

    Review of , following an experience of by TURNER P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Ordering was easy and my question were answered before placing my order

    Review of , following an experience of by LYNN G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very easy to order

    Review of , following an experience of by ELLIOT T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    So far, this has been an excellent experience & we anticipate that the pedi baths that we ordered will be as high quality & easy to use as shown.

    Review of , following an experience of by HASSIE H. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Love dealing with this company to purchase my jets for our spa.

    Review of , following an experience of by ANTONIA H. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Customer service was very helpful and easy to get ahold of.

    Review of , following an experience of by MINNIE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very good Service . They send me link what I want to buy the part what I want for my pedicure chair.

    Review of , following an experience of by MOISES M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Ordering was a good experience. When I called and asked questions that was great experience as well.

    Review of , following an experience of by SOPHIE R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Ease of navigation on the website. Good selection of products.

    Review of , following an experience of by LONIE F. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The ordering was pretty simple. That's as far as I've been so far. Hopefully getting the order in a timely manner will be done with no hiccups. We shall see.

    Review of , following an experience of by SYLVAN D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    This is a great company to work with. I placed my order over the phone as I had some questions. The lady was so very very nice in answering everything. I’m excited to receive my product.

    Review of , following an experience of by DION M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The customer service was excellent.

    Review of , following an experience of by TYRIQUE S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    helpful in customer service

    Review of , following an experience of by HASKELL J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Chuck was very helpful on the phone to explain the process with me clearly. Just placed my order with SpaSalon.us!

    Review of , following an experience of by MONTANA M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Like the service and very good price compare to any where else recommend to all the salon

    Review of , following an experience of by BRYANA L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great price ! Thank you ❤️

    Review of , following an experience of by IAN S. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    I haven't gotten the order yet so I can't rate on that. I'm only rating on the shipping and other promotion you have on your website. "Free shipping" and 5%-25% at check out or trade in minimum $1000. None of these apply! Shipping was $1200!

    Review of , following an experience of by DEJAH G. *

    *Pseudonymized data at the request of the author

    Answer by spasalon.us
    Flag

    Not all products are qualified for the promotion. Please check the product detail for specific discounts. We received and processed your order. Thank you for your business.

  • 5 / 5
    Edit Flag

    Quick and easy to purchase and check out . They had just the product I needed .great “catalog “of salon and spa products .

    Review of , following an experience of by DAISY L. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Excellent

    Review of , following an experience of by RAY G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very easy to select item ,get details, and selection on customizing. Large amount of inventory to select from!

    Review of , following an experience of by LYDA C. *

    *Pseudonymized data at the request of the author

  • 4 / 5
    Edit Flag

    Excellent

    Review of , following an experience of by NEIL K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very smooth process & communication is great when calling the customer service. Highly recommended

    Review of , following an experience of by ROYCE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Great chair and price!,,

    Review of , following an experience of by HOPE B. *

    *Pseudonymized data at the request of the author

  • 2 / 5
    Edit Flag

    Delivery time is satisfactory. Customer service is horrible when you are missing items. They tell you that they will look into it and never get back to you. Another instance I had was that I was missing a piece of equipment and they told me that the weight of the shipment was correct so they could not do anything. Terrible considering I ordered $7500 worth of equipment and was missing a $40 chair.

    Review of , following an experience of by KARL R. *

    *Pseudonymized data at the request of the author

    Answer by spasalon.us
    Flag

    We sincerely apologize for any inconvenience that might cause you. If there is any thing that we can do to make up for that please call our customer service manager at 770 464 6122.

  • 5 / 5
    Edit Flag

    Website is easy to navigate I had a question I called the toll free number got a quick response no hold time I placed and order waiting on approval from fiance

    Review of , following an experience of by THERESE H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Website is extremely easy to use. Haven’t used customer service or received products yet, but I’ll update reviews when that has happened.

    Review of , following an experience of by ERIC M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very smooth and instant results of decision making instead.of nerve recking pending

    Review of , following an experience of by PAIGE D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    quick respond and process

    Review of , following an experience of by CREOLA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    All my questions were answered and easy to understand. First experience with company and will recommend going forward.

    Review of , following an experience of by MOZELLE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    The best company

    Review of , following an experience of by ASHA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Hello, My sales person Nika was very helpful throughout the entire process of purchasing my spa equipment. Nika thank you for taking time to inform me about the options and upgrades on spa pedicure chair. This is my second spa chair from you all. Excellent customer service!!! Thanks Yonette 🙂

    Review of , following an experience of by TOMAS W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    This is my first time ordering from SpaSalon.us and I had Nika H helped me with my order. The process was smooth and I can't wait to get my order shipped.

    Review of , following an experience of by TARA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Excellent

    Review of , following an experience of by FANNY P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Easy process!

    Review of , following an experience of by AYANA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
    Edit Flag

    Very easy to use!!!

    Review of , following an experience of by AGUSTINA K. *

    *Pseudonymized data at the request of the author

Reviews displayed in chronological order