spasalon.us

Customer reviews for spasalon.us

4.8 / 5 1

Calculated from 52 reviews obtained over the last 12 months

1295 reviews since 10/08/2017

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Information spasalon.us

  • Company

    SpaSalon.us

  • Description

    Since 2004, SpaSalon.us has been the e-commerce market leader in spa salon equipment sales and services. They are the US’s most visited independent equipment website and expect to completely monopolize the spa industry by reaching out to the medical spa industry in a short future. The business provide every spa/salon business owner with the most up to date, designer, efficient, practical and safe equipment and supplies to help them become successful business owners as well as educate and support them along the way. They support the free market ideology. What that means is connecting suppliers in the direct line of price competition so that their customers can get the best price. Their online shopping experience with integrity has been the core value.

  • Address

    5805 State Bridge Rd Ste G247 30097 Johns Creek

  • Website

    http://www.spasalon.us

  • Category

    Health and beauty

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Customer reviews

  • 4 / 5 1
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    Wish there was clearer description on shipping time frame.

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  • 5 / 5 1
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    oooo

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  • 5 / 5 1
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    Fast service

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  • 5 / 5 1
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    Everything was easy to find. I shopped around for this same table and this place has the lowest price on a particular table.

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  • 5 / 5 1
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    Excellent in finding exactly what i needed

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  • 5 / 5 1
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    Exelente

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  • 5 / 5 1
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    000000

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  • 5 / 5 1
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    Mr. Byron excellent attention.

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  • 5 / 5 1
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    Love it ! Great prices and serivice .

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  • 5 / 5 1
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    They have all.u need

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  • 5 / 5 1
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    No problem placing order

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  • 5 / 5 1
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    Great selection and price. Easy to navigate site.

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  • 5 / 5 1
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    oooo

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  • 5 / 5 1
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    Good service .easy, quick

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  • 4 / 5 1
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    Website was very simple, got my order done in 10 min! Will definitely buy from you guys again

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  • 5 / 5 1
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    Best customer service ever. Love my products.

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  • 5 / 5 1
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    Navigation through the site was very easy and customer service was excellent.

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  • 1 / 5 1
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    I still havent gotten all the stuff i ordered and i got a huge set of stairs i didnt order

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    Answer by spasalon.us
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    I am not sure what your concern would be. Please contact us at 678 753 4135 so we can help.

  • 5 / 5 1
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    So happy I came across their site! Had all the spa things I have been searching for!

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  • 5 / 5 1
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    Easy to find items

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  • 5 / 5 1
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    They were very helpful to make sure I get the right part and how to check out and if I had any question. They mad me me fell like I could ask. Did not have to wait for a reply.

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  • 5 / 5 1
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    Ordering with the sales department and Byron was very smooth and efficient. It was nice that the products were in stock and will ship out as soon as possible. We will always continue to give our business for our items needed for our pedicure chairs in our business to spa salon Five star review was excellent doing business with spa salon

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  • 5 / 5 1
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    Had what I needed and shipped it fast!

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  • 5 / 5 1
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    Very good, great service! Easy and efficient.

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  • 1 / 5 1
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    It has been a month since I ordered a jet and they keep giving me the run around on why it hasn’t shipped. Every time I call it’s a different excuse and they are lying. They said it has now shipped but there isn’t a tracking number. And they “emailed the tracking number again” but there still is no verification of a number. Do not order from this place. I’m pretty sure it’s all a scam.

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    Answer by spasalon.us
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    I see your order has been shipped tracking https://wwwapps.ups.com/etracking/tracking.cgi?tracknum=1Z94Y04E0398127339&requester=ST/trackdetails This is not a scam. Sorry if there is any misunderstanding.

  • 5 / 5 1
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    Very easy to place my order Have ordered from this site for awhile now. Won’t order from anywhere else

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  • 5 / 5 1
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    Always a great experience. We have placed several orders with SpaSalon.us. Very pleased with their products and service.

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  • 5 / 5 1
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    It was great

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  • 5 / 5 1
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    SpaSalons . us was wonderful , professional and very efficient in completing our order ! Byron , the SpaSalon . us representative could not have been more helpful and we could not be happier with our choice ! Will buy again from SpaSalon . us ! Heather Pleasants , *** ******** *** *** ** *** ******** *** ******** *** *** ***

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    Spasalon has all the items I needed for my salon. It is a one stop shop has items with clear descriptions. Will shop again!

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  • 5 / 5 1
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    Great description of product and easy ordering! Excited to add this to my salon!!

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  • 5 / 5 1
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    Lisa T is excellent,, customer service and fast delivery 👏

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  • 3 / 5 1
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    Good

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  • 5 / 5 1
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    easy to find items on the website. Easy to track my orders.

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  • 5 / 5 1
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    very good

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  • 5 / 5 1
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    Thank you anyway

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    Excellent customer service

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  • 4 / 5 1
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    It was good and had talked to Byron prior that was a big help

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  • 4 / 5 1
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    Site was easy to navigate.

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  • 5 / 5 1
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    The website is easy to navigate. Lots of great information is included. I look forward to talking with customer service about details of my order soon

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  • 5 / 5 1
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    good

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  • 5 / 5 1
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    Very good

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  • 5 / 5 1
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    Can't wait to get my new pedicure chair. The site was easy to use & informative.

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  • 5 / 5 1
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    This is first time ordering Very easy processing!

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  • 5 / 5 1
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    Easy ordering!

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  • 5 / 5 1
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    Just ordered the tulip 2 pedicure chair with LED too! Can't wait to try it out! So beautiful!

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  • 5 / 5 1
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    Very professional staff. I always have an amazing experience with spasalon.us.

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  • 4 / 5 1
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    The credit card fee is a joke.

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  • 4 / 5 1
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    Easy to deal with.

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  • 5 / 5 1
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    Very good pricing

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  • 4 / 5 1
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    Had exactly what I needed.

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  • 5 / 5 1
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    I am pleased with the customer service that was provided. I contacted SpaSalon.US on Monday inquiring about an item that I really wanted but it was out of stock at every salon company I reached out to. Chuck took my information and said he'd find out if the item was in stock. Two days later I received a text from Chuck stating that the item was in stock! He assisted me with the check out process and answered all of my questions thoroughly. Thanks to Chuck I was able to place my order for the item I really wanted :)

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  • 5 / 5 1
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    Website is an easy shopping set up! Just ordered yesterday and not yet received my chair, but ordering was easy

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  • 5 / 5 1
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    Very good

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  • 5 / 5 1
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    Navigation was easy. Can't wait to use my new chairs.

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  • 5 / 5 1
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    Easy to order and good price .

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  • 5 / 5 1
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    VERY GOOD CONNTACT

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  • 5 / 5 1
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    Great sight

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  • 5 / 5 1
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    Very pleasant to work with

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  • 4 / 5 1
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    It was good, had a bit of trouble navigating through the site. Good experience, nonetheless.

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  • 5 / 5 1
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    Good quality and fast shipping

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  • 5 / 5 1
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    Customer service was very friendly and helpful

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  • 5 / 5 1
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    Very easy to order

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  • 5 / 5 1
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    So far, this has been an excellent experience & we anticipate that the pedi baths that we ordered will be as high quality & easy to use as shown.

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  • 5 / 5 1
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    It was easy to navigate. However, I wished that it will show all the colors availability. Buy over all its great!

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  • 5 / 5 1
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    Very good Service . They send me link what I want to buy the part what I want for my pedicure chair.

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  • 4 / 5 1
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    Love dealing with this company to purchase my jets for our spa.

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  • 5 / 5 1
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    Ordering was a good experience. When I called and asked questions that was great experience as well.

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  • 4 / 5 1
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    Customer service was very helpful and easy to get ahold of.

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  • 5 / 5 1
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    Ordering was easy and my question were answered before placing my order

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  • 5 / 5 1
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    it is simple to order it and quick process.

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  • 2 / 5 1
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    I haven't gotten the order yet so I can't rate on that. I'm only rating on the shipping and other promotion you have on your website. "Free shipping" and 5%-25% at check out or trade in minimum $1000. None of these apply! Shipping was $1200!

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    Answer by spasalon.us
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    Not all products are qualified for the promotion. Please check the product detail for specific discounts. We received and processed your order. Thank you for your business.

  • 5 / 5 1
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    This is a great company to work with. I placed my order over the phone as I had some questions. The lady was so very very nice in answering everything. I’m excited to receive my product.

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  • 5 / 5 1
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    Quick and easy to purchase and check out . They had just the product I needed .great “catalog “of salon and spa products .

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  • 5 / 5 1
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    Like the service and very good price compare to any where else recommend to all the salon

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  • 5 / 5 1
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    Chuck was very helpful on the phone to explain the process with me clearly. Just placed my order with SpaSalon.us!

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  • 5 / 5 1
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    The customer service was excellent.

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  • 5 / 5 1
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    The ordering was pretty simple. That's as far as I've been so far. Hopefully getting the order in a timely manner will be done with no hiccups. We shall see.

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  • 5 / 5 1
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    helpful in customer service

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  • 5 / 5 1
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    Ease of navigation on the website. Good selection of products.

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  • 5 / 5 1
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    Great price ! Thank you ❤️

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  • 5 / 5 1
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    Very smooth process & communication is great when calling the customer service. Highly recommended

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  • 4 / 5 1
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    Excellent

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  • 4 / 5 1
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    Excellent

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  • 5 / 5 1
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    Website is easy to navigate I had a question I called the toll free number got a quick response no hold time I placed and order waiting on approval from fiance

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  • 5 / 5 1
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    Great chair and price!,,

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  • 2 / 5 1
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    Delivery time is satisfactory. Customer service is horrible when you are missing items. They tell you that they will look into it and never get back to you. Another instance I had was that I was missing a piece of equipment and they told me that the weight of the shipment was correct so they could not do anything. Terrible considering I ordered $7500 worth of equipment and was missing a $40 chair.

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    Answer by spasalon.us
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    We sincerely apologize for any inconvenience that might cause you. If there is any thing that we can do to make up for that please call our customer service manager at 770 464 6122.

  • 5 / 5 1
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    Very smooth and instant results of decision making instead.of nerve recking pending

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  • 5 / 5 1
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    Very easy to select item ,get details, and selection on customizing. Large amount of inventory to select from!

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  • 5 / 5 1
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    Website is extremely easy to use. Haven’t used customer service or received products yet, but I’ll update reviews when that has happened.

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  • 5 / 5 1
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    All my questions were answered and easy to understand. First experience with company and will recommend going forward.

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  • 5 / 5 1
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    quick respond and process

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  • 5 / 5 1
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    The best company

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  • 5 / 5 1
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    Hello, My sales person Nika was very helpful throughout the entire process of purchasing my spa equipment. Nika thank you for taking time to inform me about the options and upgrades on spa pedicure chair. This is my second spa chair from you all. Excellent customer service!!! Thanks Yonette 🙂

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  • 5 / 5 1
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    This is my first time ordering from SpaSalon.us and I had Nika H helped me with my order. The process was smooth and I can't wait to get my order shipped.

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    Easy process!

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  • 5 / 5 1
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    Very easy to use!!!

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