Customer reviews for soundoftristate.com

Customer reviews

• 5 / 5 1

  

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  Amazing customer service and even better pricing!!

  Review of 6/14/23, following an experience of 5/30/23 by MICHAEL C.

• 5 / 5 1

  

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  Very happy with the installation of the after market Apple Car Play on my 2017 Infiniti - the work was professional, the installation is very neat and clean and looks factory and the performance has been excellent. Thank you to Marlo and the team for taking great care of us.

  Review of 6/10/23, following an experience of 5/5/23 by MICHAEL C.

• 5 / 5 1

  

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  These guys hooked my jeep up, they went above and beyond, Quality work, from beginning to end, very clean installation I would highly recommend them if you want the job done rite ,,,VERY SATISFIED

  Review of 6/8/23, following an experience of 5/30/23 by PAUL F.

• 1 / 5 1

  

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  sent message to seller asking for latest hardware version instead of old gen/stock and not response.

  Review of 6/8/23, following an experience of 5/30/23 by RYRAN R.

  Answer by soundoftristate.com

  

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  Hi Ryan - We emailed back, all our stock is the same, I actually emailed tech to find out if they could give me more information about what you are talking about. Please check your spam folder, as I did reply.

  Answer by Ryran R

  

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  rec'd. see email.

  Answer by soundoftristate.com

  

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  Hi I received the email. If you wanted to change this review to a more positive on that would be helpful for us. I believe you can write a message back here explaining you wish to change your review, as this is under moderation by the verified reviews team and they can remove it. Thanks Jw

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• 5 / 5 1

  

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  Excellent prices and customer service. Genuine products. Would recommend to anyone serious about audio.

  Review of 6/8/23, following an experience of 5/12/23 by LAYNE M.

• 5 / 5 1

  

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  Perfect replacement radio for the one I shorted out washing my bike with the USB door open.

  Review of 6/7/23, following an experience of 5/25/23 by OMAR F.

• 5 / 5 1

  

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  You order and order shows up on time

  Review of 6/7/23, following an experience of 5/13/23 by EMIL B.

• 5 / 5 1

  

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  Awesome staff!!

  Review of 6/7/23, following an experience of 5/2/23 by KARI T.

• 5 / 5 1

  

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  Excellent service - they ordered and installed a Weathertech bump step for me. Prior to that, they installed dash cameras in my car. If I need anything else, I will return there.

  Review of 6/7/23, following an experience of 3/29/23 by ILENE W.

• 5 / 5 1

  

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  excellent and super fast service. placed my order and a hour later it was already getting shipped and received my item 2 days later.

  Review of 6/7/23, following an experience of 5/13/23 by NICK D.

• 5 / 5 1

  

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  Highly recommend, service and hospitality was outstanding.

  Review of 6/7/23, following an experience of 5/25/23 by MIKE Z.

• 5 / 5 1

  

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  As always the crew at Sound of Tri-State was excellent. That is why I go only there.

  Review of 5/16/23, following an experience of 4/13/23 by MARK L.

• 5 / 5 1

  

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  This is my 3rd car I had remote start installed from them. They are honest, do good work and get you what you need.

  Review of 5/16/23, following an experience of 4/29/23 by RICH L.

• 5 / 5 1

  

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  Good service

  Review of 5/16/23, following an experience of 4/24/23 by CHARLES W.

• 5 / 5 1

  

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  Mike is great to work with. Him and his crew did a great job with our Roll-off Truck installing a strobe light package and upgraded audio package. Clean, professional job and I highly recommend to anyone looking for audio and lighting services.

  Review of 5/16/23, following an experience of 4/7/23 by ANDREW F.

• 5 / 5 1

  

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  All around decent experience. Fair price. Had no issues returning due to incompatibility. Sounf of Tri-State will be a consideration if they continue with their competative pricing.

  Review of 5/16/23, following an experience of 4/12/23 by TODD D.

• 5 / 5 1

  

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  Arrived Really fast

  Review of 5/16/23, following an experience of 4/17/23 by MOSES R.

• 5 / 5 1

  

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  Perfect service and pricing. Great to work with.

  Review of 5/16/23, following an experience of 4/11/23 by JEFF W.

• 5 / 5 1

  

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  Excellent communications! Fast shipment! A++++++++++++++++++++++++

  Review of 5/16/23, following an experience of 4/25/23 by CLINT L.

• 5 / 5 1

  

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  Mike and his Employees are the best. Service and work is excellent. Best place to get your vehicle tinted. Reasonable Prices. Highly recommended.

  Review of 5/5/23, following an experience of 4/13/23 by GREGORY P.

• 5 / 5 1

  

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  Very intelligent business sector to do business with.

  Review of 5/5/23, following an experience of 4/21/23 by EUGENE H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I have zero complaints. Customer service was excellent. Staff took the time to make sure all details were gone over.

  Review of 4/14/23, following an experience of 3/31/23 by ANTHONY B.

• 5 / 5 1

  

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  Great service and they had exactly what I was looking for.

  Review of 4/14/23, following an experience of 3/10/23 by ALDEN W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Absolutely top professionals and very easy to deal with.

  Review of 4/14/23, following an experience of 3/28/23 by BRUCE Z.

• 5 / 5 1

  

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  Awesome job! Thanks again!

  Review of 4/13/23, following an experience of 3/24/23 by KATIE W.

• 5 / 5 1

  

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  Bought the compustar alarm from here and it's been working great

  Review of 4/13/23, following an experience of 3/20/23 by KEVIN G.

• 5 / 5 1

  

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  Guys there are knowledgeable and helpful..would recommend their services

  Review of 4/6/23, following an experience of 3/24/23 by SCOTT S.

• 5 / 5 1

  

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  This place is great! They go above and beyond what they need to I have taken my MC in a few times and even after work they have done I did not think it was working right ( it was but the sun was shining on the front of the screen but they did some adjustments and made it right ( no charge. ) and explain to me that maybe get some kind of tinting on the cover plate might help more. Also have had work done on my truck and came up short on the wire I bought and they told me they would find the time to finish the job after I got the rest of the wire I needed but like I said they are just good people. And if they can’t do they tell or if they don’t think it will look good they tell you that to

  Review of 4/6/23, following an experience of 3/17/23 by ZACH L.

• 5 / 5 1

  

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  great service and equipment

  Review of 4/6/23, following an experience of 3/10/23 by DON H.

• 5 / 5 1

  

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  The pricing of the key fobs I needed was fair and delivery was quite fast. Also called them after delivery and they were very nice and helpful. Thank you for everything.

  Review of 4/6/23, following an experience of 3/25/23 by GLEN N.

• 5 / 5 1

  

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  Very knowledgeable and very helpful.

  Review of 3/17/23, following an experience of 2/21/23 by CHRIS P.

• 4 / 5 1

  

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  Was skeptical because I didn’t see no reviews online on anything, but after doing some more research I believed they were legit. Ended up ordering the wrong speakers and they only sent one speaker and after confirming it with them I ordered the right speakers. Very helpful people. Haven’t set my audio up yet, but will be ordering again

  Review of 3/17/23, following an experience of 2/27/23 by LARRY G.

• 5 / 5 1

  

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  Excellent and fast service

  Review of 3/17/23, following an experience of 2/25/23 by SAM N.

• 5 / 5 1

  

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  They were very polite and courteous and very helpful I will recommend them in the future. I was very pleased with the work.

  Review of 3/11/23, following an experience of 3/4/23 by MARC A.

• 5 / 5 1

  

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  Excellent Seller, Super Fast Shipping, Highly Recommended, A+

  Review of 3/10/23, following an experience of 2/11/23 by CURTIS C.

• 5 / 5 1

  

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  Great Service

  Review of 3/10/23, following an experience of 2/18/23 by LEONARD C.

• 5 / 5 1

  

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  Purchased JL loaded subwoofer enclosure, no problems buying from these guys what so ever!

  Review of 3/10/23, following an experience of 2/17/23 by BRIAN S.

• 5 / 5 1

  

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  Great service, fast shipping. Security was placed on my order to make sure I signed for delivery which eased my mind in making sure I received my package and it could not be stolen.

  Review of 3/10/23, following an experience of 2/23/23 by SEAN B.

• 5 / 5 1

  

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  Excellent product from a reputable dealer, I have used sound of tristate several times and every time I have be completely satisfied with the product, the shipping and the service. Thank you!

  Review of 3/10/23, following an experience of 2/13/23 by WILLIAM T.

• 5 / 5 1

  

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  fast shipping, easy

  Review of 2/24/23, following an experience of 2/1/23 by JASON M.

• 5 / 5 1

  

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  While I am usually one to do things myself, when I wanted a radar detector and dash cam installed in my new car, I wanted it done right. I selected the Escort Redline 360 and the M2 Dashcam. The team at Sound of Tri-State was able to choose the suitable mount, and it is a beautiful clean install.

  Review of 2/24/23, following an experience of 12/28/22 by BOB B.

• 5 / 5 1

  

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  Fourth time I had work done on a vehicle by Sound of Tristate. Great customer service. Very accurate on time estimation for product to arrive. Weather Tech’s were just added to a truck and they were perfect.

  Review of 2/24/23, following an experience of 2/4/23 by PAUL L.

• 5 / 5 1

  

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  Excellent service very professional!

  Review of 2/24/23, following an experience of 2/8/23 by NYOKA H.

• 5 / 5 1

  

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  Marlo did a great job getting my 92 Saab 900 right..

  Review of 2/24/23, following an experience of 2/6/23 by RALPH A.

• 5 / 5 1

  

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  The front staff/management team at the Concord Mall location have been wonderful in helping purchase the right products. Thank You!

  Review of 2/24/23, following an experience of 2/3/23 by JOSE N.

• 5 / 5 1

  

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  Very professional and courteous as I waited

  Review of 2/24/23, following an experience of 2/2/23 by MIKE S.

• 5 / 5 1

  

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  Item was the cheapest price I could find on line and was delivered quickly.

  Review of 2/24/23, following an experience of 1/20/23 by BRIAN T.

• 5 / 5 1

  

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  Great selection. Super fast shipping!

  Review of 2/24/23, following an experience of 2/7/23 by LAWRENCE N.

• 5 / 5 1

  

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  I had decals and tint applied to my car. The work was done timely and professionally. My car looks great. Would recommend and would use them again for any additional work.

  Review of 2/24/23, following an experience of 1/23/23 by BARBARA P.

• 5 / 5 1

  

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  Verified appointment, friendly staff, on time and accommodating

  Review of 2/24/23, following an experience of 1/10/23 by JONATHON D. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I absolutely love SoT! I have never had an issue with purchases, cost or speed of delivery of the products I've ordered. Because of those things, I have pointed all of my friends and acquaintances to buy from them. If you have an qualms, just call one of their stores and you will quickly find out that I've told the truth here.

  Review of 2/24/23, following an experience of 1/16/23 by TRENT C.

• 5 / 5 1

  

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  Great explanation of options, transparent and fair pricing, job done in the time stated, friendly & professional!

  Review of 2/24/23, following an experience of 12/16/22 by DAVID B.

• 5 / 5 1

  

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  I accidentally ordered the wrong sub, and I emailed them immediately when I knew it was wrong and I got an immediate reply back and they were so helpful with the situation! Very nice and understanding! I would definitely order from them again!

  Review of 2/24/23, following an experience of 1/25/23 by POMAIKA'I K.

• 1 / 5 1

  

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  Had back up camera installed about 6 years ago. In the 6 years had it back there with problems with the camera. Took it again and said it was bad and replaced it for over $200. Never asked me if I wanted it done because I probably wouldn’t have.

  Review of 2/24/23, following an experience of 1/21/23 by MICHAEL C.

• 5 / 5 1

  

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  The technician took care of all issues involving installation of my fog lights and my radio! All good!

  Review of 2/24/23, following an experience of 1/12/23 by CURRIE B.

• 5 / 5 1

  

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  Great customer service, decent prices, professional work.

  Review of 2/10/23, following an experience of 12/28/22 by ANGEL L.

• 5 / 5 1

  

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  I've dealt with these guys for years on numerous vehicles. The service has been excellent every single time. The gentleman at the counter is always super friendly, laid back, eager to help, and efficient. I've had different things done from stereo installs, bluetooth, remote starts, etc., and I've taken a good look at their installs and workmanship. Each time I found that their wiring was neat, clean, safely routed, and very professional. I have no reason to let anyone else do my audio and video work. These guys are fast, fair, and their quality is excellent.

  Review of 2/10/23, following an experience of 1/26/23 by BRANDON D.

• 5 / 5 1

  

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  been using these guys for years and never had any issues with their service or products

  Review of 1/28/23, following an experience of 12/26/22 by ROB M.

• 5 / 5 1

  

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  Everyone was so helpful and friendly and made sure I fully understood my system

  Review of 1/28/23, following an experience of 12/2/22 by GREG L.

• 5 / 5 1

  

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  Excellent customer service and nice clean installation.

  Review of 1/28/23, following an experience of 12/27/22 by TAMY W.

• 5 / 5 1

  

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  How do you stereo installed? Excellent job done on time. Everything was clean. Great price if I need anything else done I’m definitely going back and recommending people to go there.

  Review of 1/28/23, following an experience of 12/28/22 by ED M.

• 5 / 5 1

  

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  Their shipping is extremely fast and I've never had an issue with any product bought from them.

  Review of 1/28/23, following an experience of 1/9/23 by TRENT C.

• 5 / 5 1

  

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  Fast shipping, great Product!!

  Review of 1/28/23, following an experience of 1/4/23 by JEFF D.

• 1 / 5 1

  

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  This order I placed with this company was a nightmare from the jump. Customer service is absolute garbage! Very poor and misleading communication. I was lied to three times regarding my order via phone and email. I will never do business with this company again under any circumstances! Save yourself the headache. Crutchfield is the way to go.

  Review of 1/28/23, following an experience of 12/9/22 by TIMOTHY A.

• 5 / 5 1

  

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  My dealings with Sounds of Tri-State has been for years. Always a pleasent and professional expierence. Marlo your representive at your Wilmington, Delaware store is very informative and accomedating. especially before, during and after the sale.

  Review of 1/7/23, following an experience of 12/16/22 by ALEX V.

• 5 / 5 1

  

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  Great sound and headlight upgrade for my truck..They do great work, highly recommend

  Review of 1/6/23, following an experience of 12/3/22 by SCOTT S.

• 5 / 5 1

  

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  Great service they are knowledgeable about the products.

  Review of 1/6/23, following an experience of 12/17/22 by BARRUS D.

• 5 / 5 1

  

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  The guys and manager of Sound of Tristate Dover are top-notch and provide excellent service and advice! I recommend everyone to stop by if you want to add options to any vehicle and become a loyal fan!

  Review of 12/31/22, following an experience of 12/22/22 by RAY F.

• 4 / 5 1

  

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  Overall everything is going well It cost a lot more than I was expecting it too. I seem to be having an issue with the radio losing signal to the phone. It kind of pops off and on. Like I said, it would pop off for a minute come back on sometimes a 30 seconds uo to a to minute, so I haven’t reached out to the store yet but it’s on my list

  Review of 12/31/22, following an experience of 12/17/22 by JULIO P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  I’ve been coming here for many many years always get what I need and is very reasonable A1 work every time

  Review of 12/31/22, following an experience of 11/25/22 by DONTELLE C.

• 5 / 5 1

  

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  Price and service was great!

  Review of 12/30/22, following an experience of 12/10/22 by INDIA B.

• 5 / 5 1

  

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  Very good communication got what I was looking for and gave me a huge discount appreciate you guys

  Review of 12/30/22, following an experience of 12/17/22 by CAMRON W.

• 5 / 5 1

  

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  Smooth purchase and install. All is well. Thank you!

  Review of 12/30/22, following an experience of 12/15/22 by CHUCK C.

• 5 / 5 1

  

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  Always a pleasure Quality is perfect Job the best

  Review of 12/30/22, following an experience of 12/22/22 by DEAN K.

• 5 / 5 1

  

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  Sound of Tri-State did an excellent job installing my remote start. Very pleased with their communication and overall care of my vehicle.

  Review of 12/30/22, following an experience of 12/13/22 by JUSTIN J.

• 5 / 5 1

  

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  Placed order with no problems. Item shipped right away and delivered fast

  Review of 12/17/22, following an experience of 11/26/22 by JOHN W.

• 5 / 5 1

  

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  Excellent experience. Great service, Representative talked me out of more expensive items that I did not need. The work was performed efficiently and expertly. I would highly recommend this company for all your auto electronic needs!

  Review of 12/17/22, following an experience of 11/28/22 by SCOTT S.

• 5 / 5 1

  

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  i came to sound of Tri-State needing advise and Marlo Abston was great he was able to help me out with my wife's suv and she was very pleased and so am I, thanks again Marlo.

  Review of 12/17/22, following an experience of 11/12/22 by RON J.

• 5 / 5 1

  

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  We have used Sound of Tri-State for 3 of our cars and have been highly satisfied every time. Kind, thorough, helpful, and took one day to complete the job. This most recent purchase we added an alarm system, along with a remote starter, and feel a lot safer leaving our car parked on the street.

  Review of 12/10/22, following an experience of 11/19/22 by JENNIFER K.

• 5 / 5 1

  

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  thank you for the 5 star service each time I walk through the doors even if my visit are years apart,thank you Jamie

  Review of 12/9/22, following an experience of 11/25/22 by LETHEA K.

• 5 / 5 1

  

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  Great product and excellent customer service

  Review of 11/19/22, following an experience of 10/15/22 by KENNETH B.

• 4 / 5 1

  

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  Would have given 5 stars but the installer forgot to remove old mount hardware and thus I had loud vibrations that I had to make second appointment to get fixed.

  Review of 11/18/22, following an experience of 10/27/22 by FRANK G.

• 5 / 5 1

  

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  Have ordered multiple times and have always been Prompt and have corrected any errors quickly. They Have been good to me. Thank you for everything.

  Review of 11/18/22, following an experience of 11/1/22 by DIRIA S.

• 5 / 5 1

  

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  I recently purchased an extensive sound system upgrade for my 2018 Mustang GT. They stand behind their work. Their manager Mr. Marlo has extensive knowledge and helped my plan and get the right system. I would highly recommend .

  Review of 11/14/22, following an experience of 10/20/22 by ERIC R.

• 5 / 5 1

  

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  I had a new stereo and back-up camera installed in my Jeep Wrangler. Initially I had some various minor problems and after talking with Sound of Tri-State, they had me bring back my vehicle, worked with me on what needed fixing, and took care of all the problems to my satisfaction. I am very happy with the end result, and highly recommend them.

  Review of 11/12/22, following an experience of 11/8/22 by ROBERT T.

• 5 / 5 1

  

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  Great service

  Review of 11/11/22, following an experience of 4/27/22 by SERGEY I.

• 5 / 5 1

  

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  Excellent products and services. Added a new speaker to my Equinox. Fast and efficient. A shame I have no more cars. Highly recommended!

  Review of 11/11/22, following an experience of 10/17/22 by DAVE L.

• 5 / 5 1

  

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  I have been a customer since they opened on kirkwood Highway. That has included many car stereo with hands free phones and remote start. At lease 5 or more of each.They have never disappointed me.

  Review of 11/11/22, following an experience of 11/1/22 by CATHY O.

• 5 / 5 1

  

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  Well priced and the service was great. Giovanni Gomez was great to work with and explained everything and physically helped me learn how to operate my new radio.

  Review of 11/11/22, following an experience of 11/2/22 by LEN P.

• 3 / 5 1

  

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  I had a remote start installed. It was and it worked. No more no less…

  Review of 11/11/22, following an experience of 10/21/22 by CLIFTON S.

• 3 / 5 1

  

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  Went there to get a remote starter put on my vehicle, while there no problems, got home and the remote starter wouldnt shut the vehicle off, constant beeping signal that reflected a key was left in the vehicle. Took the vehicle back and they replaced the remote starter unit, to date I am still have the same issue, still getting the beeping from the vehicle that a key is still in the vehicle. I have to wait 5-10 minutes for the car to shut down before engaging the car alarm.

  Review of 10/29/22, following an experience of 9/24/22 by DAVION S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Bobby was great with the camera install. Highly recommend.

  Review of 10/24/22, following an experience of 10/1/22 by NICO H. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great service and very knowledgeable! Got my car in and out!

  Review of 10/22/22, following an experience of 6/17/22 by RESSIE M. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Pricing is way to high!

  Review of 10/21/22, following an experience of 6/7/22 by DEMETRIUS A. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Dealing with this company was top notch..I would do business with them again.

  Review of 10/21/22, following an experience of 9/28/22 by LIBBIE P. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Excellent customer service. They kept me updated throughout my warranty process via text. Awesome place to do business for car audio especially because they price match volume sellers on eBay!!

  Review of 10/21/22, following an experience of 8/11/22 by REANNA S. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Great service!

  Review of 10/14/22, following an experience of 10/4/22 by SAMARA W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Always quality

  Review of 10/14/22, following an experience of 9/2/22 by ELLIS M. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  the best prices for sure. fast shipping

  Review of 10/14/22, following an experience of 9/19/22 by JANIS L. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Awesome service and awesome equipment my Harley sounds awesome with the new Rockford Fosgate system

  Review of 10/14/22, following an experience of 9/15/22 by JESSE G. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order