Customer reviews
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Outstanding business to deal with. I received the amp just as it was described. They even were going to let me return it when I thought it was broke (turns out the RCA need to be plugged all the way in whoops) they were helpful, friendly, and professional.
Review of , following an experience of by CARRIE K. *
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Item did not come with its wire or mounting hardware
Review of , following an experience of by NADIA A. *
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I have used their services on more than one occasion and have pleased by the work performed. I was timely and of good quality.
Review of , following an experience of by GENNARO K. *
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Great prices and fast shipment of high quality electronics. My goto place.
Review of , following an experience of by BRADFORD F. *
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I have been doing business with the folks at Sound Of Tri-State for almost 30 years, The service has always been friendly and professional. These people really know their stuff when it comes to car audio. This purchase was no exception. I will continue to do business with them in the future.
Review of , following an experience of by LUDWIG B. *
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I enjoy and appreciate a brick and mortar business where I can purchase the brands I want and not need to order from internet. Great prices and experiences here!
Review of , following an experience of by ASSUNTA C. *
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Had some installation issues with a recently window tinted work van. This issue was resolved seamlessly. Excellent manager and staff.
Review of , following an experience of by STEFANIE R. *
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Scott did a great job on my kids Jeeps!1 These guys are easy to work with and a pleasure to do business with.
Review of , following an experience of by MATTEO Z. *
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Great service.
Review of , following an experience of by JAMIR B. *
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Great company and customer service is excellent
Review of , following an experience of by RANSOM S. *
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Awesome customer service!!!
Review of , following an experience of by BRIDGETTE N. *
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Completely satisfied with the complete audio system installation. Everything went smoothly from product ordering and installation.
Review of , following an experience of by CORDELL H. *
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The Sound Of Tri State Is The Best In Delaware
Review of , following an experience of by FLAVIE H. *
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Customer service was great. I have Referred other people to sound of tri-state.
Review of , following an experience of by MICAH B. *
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Good employee relationship with customer. Good service.
Review of , following an experience of by PATSY B. *
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Very satisfied!!!
Review of , following an experience of by JAZMYNE B. *
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The site I went to the employee was professional, but I had to return three times for my tint on my front driver and passenger side.
Review of , following an experience of by GABRIEL M. *
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Staff was professional and the service was as advertised. Definitely recommended
Review of , following an experience of by LUISA H. *
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great
Review of , following an experience of by FRANCISCA H. *
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Very knowlegeable. Always willing to help and explain things in a simplified manner. They are also very matter of fact about what they can and cannot do. I have no reservations in using their service and products.
Review of , following an experience of by PASQUALE A. *
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I’ve been doing business with Sound Of Tristate in Dover since the day they opened their doors… A long time ago!! First with Jay, and now with Bobby… Scott has always been in the back making sure everything run smooth… I wouldn’t trust anybody else. If you need anything aftermarket with your car, bike, boat, or home…whatever it may be… Go see Bobby!!
Review of , following an experience of by ALEXANDREA W. *
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Very good service
Review of , following an experience of by ROSALEE W. *
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Had a complete speaker replacement with high end speakers, amplifier and subwofer in my 2019 Chevrolet Equinox. Service and professionalism was above and beyond. Now I like my car.
Review of , following an experience of by LEDA M. *
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The person we talked to was very Helpful. Didn't have to wait once we got there. Job was done in a timely fashion. Who's very impressed with the job.
Review of , following an experience of by GEORGETTE S. *
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Another excellent experience. Our "go-to for auto tinting for the past 10 years.
Review of , following an experience of by ZACKERY W. *
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bought a new set of st35 tweeters from them, when i opened the box the 1st red flag was the capacitors were gone, once i took tweeters out and 1 was obviously swapped out due to no serial # and scratches all over.....contacted them asap due to needing them for a show a return for my back wasnt an option and pretty much only option given....couldve offered some $ back or whatever....it is what it is.....thats the only negative thing but i wont do business with them again
Review of , following an experience of by ELVA S. *
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I was amazed at the service. They shipped very fast and the product was better than advertised. I bought a refurbished speaker - and it looked and performs like new. I am super happy and will be a return customer for sure. Terry
Review of , following an experience of by ELENOR S. *
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Bought item at the store, great transaction sales rep was friendly.
Review of , following an experience of by BRENDA L. *
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They always take care of me. Love my GPS. Don't know how I lived without it. Very nice gentleman.
Review of , following an experience of by OZELLA M. *
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Good selection of quality equipment. Ship very quickly. Been great to do business with.
Review of , following an experience of by TALIA B. *
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Great to deal with. Answered questions over the phone re product from web page. Best price I could find.
Review of , following an experience of by JACKELINE C. *
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Great deal and shipped in reasonable timeframe.
Review of , following an experience of by RHEA B. *
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The web site and search bar was just what I needed, customer service by phone could use a friendlier touch, the head unit I purchased(Aquatics AV, the Harley -HS)had a bad left RCA output, called about it and it was no problems to get a return label, both deliveries were good, just what you’d expect, it was read that a signature was required for delivery, none was needed for either delivery. I would recommend these guys and Definitely that head unit(great price and performance)
Review of , following an experience of by JERAMIE L. *
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I purchased a factory refurbished Kenwood DDX396 in Dec of 2021. It is still working great 6 months later.
Review of , following an experience of by CRISTOBAL W. *
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Since I didn't get an email back only a review. I will have to go with 1 star.
Review of , following an experience of by RAPHAEL H. *
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I’m enjoying my new system was installed in my vehicle by sound of tri state I’ve been a customer of S.O.T .S for years now so this isn’t my first time of being a customer it’s great services will be back for a upgrade on my alarm system Thsnks Ms. Davis
Review of , following an experience of by GUSSIE M. *
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The buy experience was excelent
Review of , following an experience of by CORDIE M. *
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This is my go to place for Hertz brand audio equipment.it's always a pleasure doing business with sound of Tri-State . they have excellent customer service .whenever I am needing to make a new purchase of car audio equipment this is the first place I go.
Review of , following an experience of by REGAN M. *
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Legit store. FAST shipping.
Review of , following an experience of by MINERVA H. *
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Excellent service. Helped out via phone and found me a hard to find item!!
Review of , following an experience of by MADYSON W. *
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Extremely too high for low product items
Review of , following an experience of by MAXIMILIAN R. *
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Sold an item that is hard to come by for a great price
Review of , following an experience of by TEVIN E. *
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Wonderful Fast shipping Will shop again
Review of , following an experience of by WARREN C. *
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They were able to help get my automatic locks connected to a Key FOB and upgrade my alarm system.
Review of , following an experience of by ELLA Z. *
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I can not say enough about how great they are! Just go there!
Review of , following an experience of by QUINTON A. *
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They Helped me make choices for installation of radar detector mount in new vehicle with hardwire connection. They also did window tint for front windows matched others perfectly
Review of , following an experience of by DANE A. *
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Great service and knowledge of quality products.
Review of , following an experience of by CAROLE Z. *
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Thank you for your help
Review of , following an experience of by TAYLOR D. *
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They did a very good job tinting my windows. Didn’t take a long time. Very happy with there work.
Review of , following an experience of by HOUSTON J. *
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I always receive A+ service
Review of , following an experience of by HORACE K. *
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Great customer service.
Review of , following an experience of by JASON H. *
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My wife is very pleased with the backup camera and alarm.
Review of , following an experience of by EUSEBIO R. *
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Recently, I had a higher-end remote start, along with a complete security alarm system installed in my F150 at Sound Of Tristate in Folsom, PA. Mike, the manager hooked me up and got the job done the same day. Their ace installers, Kyle & Chuck, to name a few, there, are quite adept and knowledgeable in the installation of ancillary electrical and electronic vehicle component systems, and it is indeed assuring to know that the job's gonna' get done right. A few years back, I had a front/rear dash cam system installed there on another vehicle, as well as custom headlights in yet another vehicle in the past. Everything works great ! I've never gone wrong by giving them my business, and as such, I trust that they will get the job done right the first time with no callbacks. I am particular that way, so I expect them to be discriminating as well. Also, my predicate for choosing Sound Of Tristate is that I feel that they are honest and trustworthy and in that vein, my vehicles are in good hands. Mike's a straight-shooter and I will be pleased to continue to do business with them in the prospective future. Thanks for allowing me to submit my honest and objective review.
Review of , following an experience of by LAMBERT J. *
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I have bought numerous amplifiers, subs, and other parts for my stereo installs. The packages always get shipped promptly, arrive in good time, and in good packaging. Their customer service is polite, courteous, and helpful. One of the best internet stores I've encountered.
Review of , following an experience of by JACE B. *
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great place to get any kind of audio sound system work done..
Review of , following an experience of by VILMA L. *
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I placed two separate orders and with one I needed a little help. The staff was amazing and everything was shipped and to my door in 3 days with the normal free shipping. All products came as expected or better. I ordered an amp and it was upgraded due to the other version being out of stock. Amazing surprise! I will definitely be using sounds of tristate again!!!
Review of , following an experience of by JACE B. *
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Excellent product with professional installation. I would recommend & go back myself.
Review of , following an experience of by MITTIE P. *
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Completely happy with my shopping experience, They had the parts I needed and they were shipped out and received in a timely matter. I would shop there again.
Review of , following an experience of by JETT C. *
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Great experience. Great product. No complaints. Installed the same day as purchase. Couldn’t have asked for a better experience.
Review of , following an experience of by EVE J. *
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Great company and service!
Review of , following an experience of by CRAIG C. *
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It was expensive for what it was and the camera I got looks very cheap and flimsy.
Review of , following an experience of by GARRET H. *
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Did a amazing job my truck sounds amazing
Review of , following an experience of by JAKOB J. *
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The fellow was very professional. He answered all my questions with no problems.
Review of , following an experience of by MADISYN R. *
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Good price, excellent delivery overall great experience.
Review of , following an experience of by JANY S. *
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Always fast, professional, and friendly. I’ve had a few cars tended to by the guys at SOTS and they are always careful and respectful. Great audio work and great tint work! I’ll keep letting them take care of my cars.
Review of , following an experience of by AYANA R. *
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Just what I wanted great working installation sound great 👍
Review of , following an experience of by RILEY K. *
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Defective part call, which happens but team was not knowledgeable of their product or offered any support. Multiple attempts to return product, and still waiting for a refund
Review of , following an experience of by LINWOOD L. *
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This headunit is great iam still not done playing . don't know why cd or. Movie won't play. But love unit
Review of , following an experience of by JENNIE K. *
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I bought these 8” Hertz SV speakers used. They look and sound great. Thanks again!
Review of , following an experience of by JADYN H. *
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The crew takes care of you!!! Wether it’s online or in store. I had questions specifically for online but talked with one of the store. The gentleman I spoke with got me transferred over immediately to just the right person. All my items shipped same or next day and arrived in like 3 days. Friendly, timely, and professional! I will definitely recommend and use soundoftristate again!
Review of , following an experience of by MAYRA H. *
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Great prices and fast shipping.
Review of , following an experience of by KOREY K. *
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Received exactly what I ordered and quickly.
Review of , following an experience of by BERNARD M. *
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Quick shipping, excellent product!!! 100% recommend this guys !!!
Review of , following an experience of by ARIC R. *
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Knowledgeable staff, reasonable prices, great experience!
Review of , following an experience of by DEJA O. *
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It was very easy to use
Review of , following an experience of by FRANCIS T. *
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Shipped quickly as described….thanks
Review of , following an experience of by IZAIAH K. *
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Great price great product fast shipping
Review of , following an experience of by HERTHA T. *
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Its always a pleasure dealing with Mike at the Folsom location. He puts up with me changing my mind and still goes above and beyond to get it done the way I want.
Review of , following an experience of by TOMASA P. *
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It was Fantastic. Did a great job
Review of , following an experience of by DARRYL R. *
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Great price, customer service was very helpful and super fast shipping after purchase! Highly recommend
Review of , following an experience of by TYREEK D. *
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It fit but didn't fit if that makes sense.
Review of , following an experience of by NOE L. *
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Marlo provides top notch customer service
Review of , following an experience of by CAMERON B. *
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Shipment was faster than Amazon!!! I finally was able to get this unit installed in my Street Glide. Couldn't be more happier with the results!!!!
Review of , following an experience of by MCKENZIE M. *
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I live in West Chester and drive to Delaware to get my car stereo work done because the team at sound of tristate always does a Great Job !
Review of , following an experience of by BUFORD W. *
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Great team, excellent service, I highly recommend!!
Review of , following an experience of by CLIFFORD M. *
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Product arrived verybquickly and was exactly as described. Packaged well. Will order from again.
Review of , following an experience of by JANA T. *
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.good job. My car sounds great.
Review of , following an experience of by VERDA F. *
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Great customer service
Review of , following an experience of by MACIE L. *
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I don’t have time for navigation here my order, but I receive quickly my order. I’m happy!
Review of , following an experience of by RODGER S. *
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I go to Sound of Tri-State for all my cars. Excellent service!!
Review of , following an experience of by BEATRICE H. *
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Great product and fast shipping. I’m 100% satisfied with my purchase. I can’t wait for version 2 to come out.
Review of , following an experience of by AIYANA B. *
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Good service and quality job
Review of , following an experience of by KALE C. *
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Purchase two systems for Christmas presents appointments were scheduled in a timely mannered both recipients are very happy with the systems that were installed thank you very much
Review of , following an experience of by FELICITY S. *
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The website was fairly easy to navigate, so no issues with that. I do have one complaint about the delivery; wasn't happy that there was restriction on the pickup process. I'm military and in Alaska so the person I mailed it too was not allowed to pick it up for me and UPS wouldn't leave it at their house (when they were not there to receive). I understand this is an expensive item and you don't want to risk it being stolen however just reach out to the purchaser and let them know you are applying restrictions so they can find out that their options are and exercise them.
Review of , following an experience of by JARROD S. *
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quick, accurate and responsive.
Review of , following an experience of by GEORGETTE Z. *
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Went to schedule an appt to get a remote start put in and they took me the same day!
Review of , following an experience of by JOSEPHINE K. *
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Great experience with Sound of Tri-state...
Review of , following an experience of by JUSTEN B. *
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Very professional. I got my order in two days. I would highly recommended them just for professionalism alone!
Review of , following an experience of by ALVENA K. *
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Very nice work. I always deal with Jamie. Helps me with all my questions and keeps me informed.
Review of , following an experience of by YESENIA T. *
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Fast shipping, great customer service. Have already purchased several times from them in the last few weeks and will continue to do so.
Review of , following an experience of by DEMARIO V. *
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