Customer reviews

• 5 / 5

  

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  The Sisley website is easy to use and has excellent product information.

  Review of 7/7/21, following an experience of 6/9/21 by JEWELL A. *

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• 4 / 5

  

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  I have been using Sisley product. Hope they have more promotion and especially in perfume which I love the most.

  Review of 7/7/21, following an experience of 6/13/21 by DESTIN F. *

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• 5 / 5

  

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  We love the specials and knowing the products are genuine.

  Review of 7/1/21, following an experience of 6/7/21 by DOROTHEA B. *

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• 5 / 5

  

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  Great website, educational. Most products are as described. Helpful videos.

  Review of 7/1/21, following an experience of 6/7/21 by QUEENIE K. *

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• 5 / 5

  

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  Arrived timely and beautifully packaged

  Review of 7/1/21, following an experience of 6/6/21 by JACK O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love the Sisley website. It's easy to use and has great information about all the products.

  Review of 6/30/21, following an experience of 6/4/21 by MORTON M. *

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• 5 / 5

  

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  Beautiful and easy to use

  Review of 6/30/21, following an experience of 6/5/21 by ELSA B. *

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• 5 / 5

  

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  I enjoy the content on the website. The informational videos with tips are fun to watch and helpful.

  Review of 6/26/21, following an experience of 5/31/21 by KRISTY B. *

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• 4 / 5

  

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  I learn about new products and how do use them from this website.

  Review of 6/18/21, following an experience of 5/26/21 by MAXIMILLIAN C. *

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• 5 / 5

  

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  Always prompt delivery and the points and samples are excellent. I shop at Saks here in San Antonio but not and more I rely on direct purchase from Sisley.

  Review of 6/18/21, following an experience of 5/28/21 by GREGORIA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I reached out to customer service one morning and they responded to my email almost immediately, answering my question and solving my problem right away,

  Review of 6/16/21, following an experience of 5/18/21 by ALVERTA W. *

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• 5 / 5

  

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  Always first class service

  Review of 6/16/21, following an experience of 5/23/21 by SHAYNA C. *

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• 5 / 5

  

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  Sisley-Paris.com never disappoints.

  Review of 6/16/21, following an experience of 5/21/21 by TERRELL O. *

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• 5 / 5

  

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  Easy to navigate site

  Review of 6/16/21, following an experience of 5/22/21 by NAPOLEON S. *

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• 5 / 5

  

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  Easy to find what I need and easy to order!

  Review of 6/16/21, following an experience of 4/22/21 by INES K. *

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• 3 / 5

  

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  Good - not all practical - but pretty

  Review of 6/9/21, following an experience of 5/14/21 by HAYLIE A. *

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• 5 / 5

  

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  Excellent experience!

  Review of 6/9/21, following an experience of 5/15/21 by HOLDEN A. *

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• 5 / 5

  

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  Never had a problem ordering online. Sisley is class.

  Review of 6/9/21, following an experience of 5/12/21 by HILLARY M. *

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• 5 / 5

  

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  10 stars!

  Review of 6/9/21, following an experience of 4/27/21 by DEANNA C. *

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• 4 / 5

  

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  All of your products are great website is beautiful

  Review of 6/9/21, following an experience of 5/17/21 by CLETA L. *

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• 5 / 5

  

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  Met all expectations

  Review of 6/2/21, following an experience of 5/10/21 by AIYANA D. *

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• 5 / 5

  

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  Gets the job done

  Review of 6/2/21, following an experience of 5/11/21 by COOPER B. *

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• 5 / 5

  

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  Ordering on line is always easy and products arrive very quickly!

  Review of 6/2/21, following an experience of 5/4/21 by KEENAN P. *

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• 5 / 5

  

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  Customer service is amazing, so are products. Only complaint is very pricey. When I can splurge I buy Sisley. Website is easy to navigate. Thank you Sisley Paris!

  Review of 6/2/21, following an experience of 5/5/21 by CLEMENS P. *

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• 5 / 5

  

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  I appreciate the product descriptions and ease of finding items.

  Review of 5/26/21, following an experience of 4/30/21 by SARAI L. *

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• 5 / 5

  

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  Straightforward presentation of what’s offered.

  Review of 5/26/21, following an experience of 5/1/21 by ERNESTO S. *

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• 5 / 5

  

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  Ease with ordering. Good gifts.

  Review of 5/26/21, following an experience of 4/30/21 by AUDREY H. *

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• 5 / 5

  

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  Excellent Service and fast shipping. Love the product samples. Thank you!

  Review of 5/21/21, following an experience of 4/30/21 by JODIE A. *

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• 5 / 5

  

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  Wonderful website Would like more information on cosmetics

  Review of 5/21/21, following an experience of 4/26/21 by ALEJANDRIN B. *

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• 5 / 5

  

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  Very good service!

  Review of 5/20/21, following an experience of 4/25/21 by LILLIAN H. *

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• 5 / 5

  

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  Very easy and user friendly.

  Review of 5/12/21, following an experience of 4/20/21 by BAYLEE L. *

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• 5 / 5

  

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  Website is clear and easy to follo.

  Review of 5/12/21, following an experience of 4/15/21 by YESENIA C. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The website says 30 days guarantee so you can return products if you are not satisfied, but it doesn't cover return shipping. You have to pay for returns yourself and they ask for all the gifts/samples back and in order to return the product has to be unopened. If we don't open the product how will we know if we will be satisfied? Luckily I had a sample of the item I purchased so I used that and discovered that the product gave me breakouts, but the sales associate I talked to in order to process the return wanted all the samples/gifts back. I told him I used some of the samples and he reluctantly said then I don't need to return those. I just think that if the website is going to represent 30 day guarantee, then it should pay for return shipping and be lenient on samples when returning because customers are likely to have used the samples within the 30 days of purchase.

  Review of 5/12/21, following an experience of 4/15/21 by HILTON W. *

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• 5 / 5

  

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  Wonderful site that is easy to navigate and has wonderful customer service!

  Review of 5/12/21, following an experience of 4/13/21 by MICHALE J. *

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• 5 / 5

  

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  Reliable and timely service

  Review of 5/12/21, following an experience of 4/12/21 by EFFIE B. *

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• 5 / 5

  

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  The website is easy to use and it is informative providing lists of ingredients and instructions on how to use the products. I search the website at least once a week.

  Review of 5/12/21, following an experience of 4/13/21 by BRENDA T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I was happy with how easy I found the product I wanted plus the samples I got with my order.

  Review of 5/12/21, following an experience of 3/3/21 by DANA G. *

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• 4 / 5

  

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  Very Good

  Review of 5/12/21, following an experience of 4/16/21 by SKYLAR P. *

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• 5 / 5

  

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  Safe -easy way to get real products. Some of the major stores also sell fake products

  Review of 4/29/21, following an experience of 4/4/21 by ALFREDO S. *

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• 5 / 5

  

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  Easy to order and quick turnaround

  Review of 4/29/21, following an experience of 3/30/21 by CLAUDIE S. *

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• 4 / 5

  

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  You could trust this product on you hair.

  Review of 4/29/21, following an experience of 3/31/21 by GUADALUPE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It’s a real treat to order from Sisley. Com . Everything comes always so beautifully packaged and Very generous with samples.

  Review of 4/29/21, following an experience of 3/31/21 by MELYNA O. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Was forced to fill this in to submit review on purchases. Is this rating asking about my experience as a customer with sisley customer service (in which case it would be 1 star), or my user experience navigating the website to make purchases(which is average, I think they could include better descriptions and pictures/videos)?

  Review of 4/29/21, following an experience of 3/31/21 by ERIBERTO E. *

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• 5 / 5

  

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  Can never go wrong with Sisley-paris.

  Review of 4/29/21, following an experience of 4/3/21 by ROSEMARIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I've been using Sisley for many years and now order direct from their site.

  Review of 4/29/21, following an experience of 4/3/21 by BERTHA B. *

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• 5 / 5

  

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  I take advantage of Sisley's promotion to buy my products and find it the lowest priced than anywhere else.

  Review of 4/29/21, following an experience of 3/30/21 by RUBEN O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Every sample given with my purchase has promoted each product for my future purchase. I no longer use anything but Sisley for my skin and hair.

  Review of 4/29/21, following an experience of 2/11/21 by HOPE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Some of the best hair products I’ve used. Unfortunately for my finances, I’m hooked!

  Review of 4/29/21, following an experience of 3/31/21 by JULIAN G. *

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• 5 / 5

  

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  Luxury at its best

  Review of 4/29/21, following an experience of 3/29/21 by JO T. *

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• 5 / 5

  

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  Had no problem making the order.

  Review of 4/29/21, following an experience of 3/28/21 by WILHELM H. *

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• 3 / 5

  

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  I have left two voicemails for customer service without any response.

  Review of 4/29/21, following an experience of 3/25/21 by JOCELYN H. *

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• 5 / 5

  

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  Worth the money!

  Review of 4/29/21, following an experience of 3/30/21 by JOCELYN H. *

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• 5 / 5

  

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  Since I am retired, I cannot buy everything I want! I've used Sisley for years, but just cannot afford this beautiful line. I am very discreet what I buy now, so I love going online to decide what I want and can see the pricing rather than asking at the select stores that carry Sisley. I swear my younger look at 74 is because I have used Sisley for over 25 years.

  Review of 4/29/21, following an experience of 3/29/21 by STEPHANIE C. *

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• 5 / 5

  

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  What a bless to have Sisley.

  Review of 4/29/21, following an experience of 3/28/21 by MARLENE J. *

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• 5 / 5

  

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  Sisley has a fabulous website and even more fabulous products. Every shopping experience I've had has been top-notch with super friendly customer service and excellent shipping service.

  Review of 4/29/21, following an experience of 3/28/21 by PRINCE L. *

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• 5 / 5

  

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  Sisley has reliably excepqtional products; Supreme quality and effectiveness. The fragrance of products is outstanding. The perfume collection is my favorite of all fragrance houses; I use Soir de Lune from November through Valentines, and Izia la Nuit the other months of the year.

  Review of 4/29/21, following an experience of 3/29/21 by JESSYCA B. *

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• 5 / 5

  

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  Wonderful experience on website! Lots of how-to videos!

  Review of 4/29/21, following an experience of 3/30/21 by ARDEN Q. *

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• 5 / 5

  

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  I love your fast delivery!!

  Review of 4/29/21, following an experience of 3/9/21 by RESSIE K. *

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• 4 / 5

  

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  It took a long time to process my order. Like 10 days which I thought was not so good. My only critique.

  Review of 4/29/21, following an experience of 3/30/21 by DAVIN M. *

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• 5 / 5

  

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  It was easy to navigate the website. It was my first time to buy and it wasn't difficult to shade match the foundation. Pictures were very helpful and accurate

  Review of 4/23/21, following an experience of 3/29/21 by AYLA N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sisley is a first class company, always. Appreciate the samples especially during this time when I can’t go to counter..

  Review of 4/23/21, following an experience of 3/29/21 by FLORIAN R. *

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• 5 / 5

  

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  The best skincare products available anywhere. After you try it, you will never go back to your old skincare.

  Review of 4/23/21, following an experience of 3/28/21 by MICAH H. *

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• 5 / 5

  

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  Love the beautiful boxes that my products come in and ordering is very easy

  Review of 4/23/21, following an experience of 3/29/21 by THERON H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to navigate!

  Review of 4/23/21, following an experience of 3/28/21 by TRE G. *

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• 5 / 5

  

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  In the past, I’ve ordered Sisley from a couple major department stores but ordered directly from Sisley the past couple times because of the discount being offered. I was impressed with the prompt delivery, thoughtful packaging, worthwhile samples, and most importantly, the excellent condition of the products.

  Review of 4/23/21, following an experience of 3/27/21 by BRANDI H. *

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• 5 / 5

  

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  The package was heart melting! Thanks for the fast reply on my messages! I can’t wait to perches from you again👌

  Review of 4/23/21, following an experience of 3/27/21 by MOLLY G. *

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• 5 / 5

  

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  The product arraive on time.

  Review of 4/23/21, following an experience of 3/29/21 by PATSY B. *

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• 5 / 5

  

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  I received emails from Sisley with an estimated time for delivery. I was very and pleased with my product. I also love the shade in Irisee.

  Review of 4/23/21, following an experience of 3/27/21 by ASIA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love this experience and will probably buy more since this was first order

  Review of 4/23/21, following an experience of 3/29/21 by ALEXIS A. *

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• 5 / 5

  

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  Very good.

  Review of 4/23/21, following an experience of 3/27/21 by JONATAN L. *

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• 3 / 5

  

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  Slow delivery

  Review of 4/23/21, following an experience of 3/27/21 by NEVA O. *

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• 5 / 5

  

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  Product was well packed for shipping and arrived on time and in perfect condition

  Review of 4/23/21, following an experience of 3/30/21 by LESTER K. *

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• 5 / 5

  

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  The Sisley-Paris website is easy to navigate and it's easy to find exactly what you need.

  Review of 4/23/21, following an experience of 3/26/21 by NEIL H. *

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• 4 / 5

  

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  It’s a good product to use for hydration and smoothness

  Review of 4/23/21, following an experience of 3/25/21 by RICK H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good experience as always

  Review of 4/23/21, following an experience of 3/25/21 by CAMRON P. *

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• 5 / 5

  

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  A great company with amazing products. I have only tried a few products from this company but love them all. Products ship fast😊. You always receive wonderful samples when you place an order.

  Review of 4/23/21, following an experience of 3/27/21 by HERSHEL B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I am a loyal Sisley consumer for over 15 years.

  Review of 4/23/21, following an experience of 3/27/21 by MARINA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent

  Review of 4/23/21, following an experience of 3/25/21 by OTIS K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Purchase process itself was smooth.

  Review of 4/23/21, following an experience of 3/25/21 by THELMA H. *

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• 5 / 5

  

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  I’ve enjoyed pink peony and plan to purchase a few more colors of blush and lipsticks as Sisley product quality is superb.

  Review of 4/23/21, following an experience of 3/25/21 by IMOGENE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Recommend

  Review of 4/23/21, following an experience of 3/25/21 by MODESTO R. *

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• 5 / 5

  

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  Easy tonyse

  Review of 4/23/21, following an experience of 3/26/21 by LONIE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It is so fantastic to order from the official site. Packaging was never disappointed. I am so glad that products can be shipped to me directly. I used to buy my annual need when I visited Paris and carried them home.

  Review of 4/23/21, following an experience of 3/25/21 by JAKE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sisley products perform as promised. I enjoy the cleansing balm and all of the makeup. High quality!

  Review of 4/23/21, following an experience of 3/26/21 by ALISA M. *

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• 4 / 5

  

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  I love the products I have tried, however they are a bit pricey. If you don't mind spending money on yourself this is a great lline to use.

  Review of 4/23/21, following an experience of 3/23/21 by LAVERN H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The website is easy to use and products are well organized making it effortless to find items. Customer service is prompt and polite. It took over three weeks to receive my order due to the number of web orders received. The wait time to receive the product was the only down fall.

  Review of 4/23/21, following an experience of 3/25/21 by PAMELA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I usually got to Nordstrom / Bloomingdales / Neiman Marcus / Saks to get my Sisley products. Due to COVID, I am not making any non-essential trips. I explored the website, found the information I needed and the products I wanted. The samples were a fun bonus.

  Review of 4/23/21, following an experience of 3/26/21 by BAILEE L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sisley's US website is one of the best websites I frequently visit. It is easy to navigate around the various categories to find what one is looking for, and provides detailed explanation of what each product does.

  Review of 4/23/21, following an experience of 3/25/21 by RYLEE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great website! Great customer service and beauty advice via chats.

  Review of 4/23/21, following an experience of 3/25/21 by JENNIE L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Lots of good info and opportunities to try new products by giving samples which in department stores is few.

  Review of 4/23/21, following an experience of 3/26/21 by JULIA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I appreciate the graphics and navigation ease. Would like more real information on the product's ingredients and how they are superior to other brands.

  Review of 4/23/21, following an experience of 3/26/21 by TANIA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The product arraive on time.

  Review of 4/23/21, following an experience of 3/27/21 by CHANELLE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sisley’s website is very easy to navigate. I found so much helpful information about the products I wanted.

  Review of 4/23/21, following an experience of 3/25/21 by JERAD B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  User friendly

  Review of 4/23/21, following an experience of 3/26/21 by DAWSON W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great!

  Review of 4/23/21, following an experience of 3/20/21 by MAUREEN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It is always a delight shopping the Sisley website. So easy to navigate, customer service is friendly and helpful, and checkout it fast and secure.

  Review of 4/23/21, following an experience of 1/28/21 by SARAH R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Overall Sisley was excellent. The products were high quality and my order came in pretty fast!

  Review of 4/23/21, following an experience of 3/12/21 by DANIELA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to use and quick product delivery.

  Review of 4/23/21, following an experience of 3/22/21 by REESE C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The site could be a bit better but it was easy enough to manage.

  Review of 4/23/21, following an experience of 3/19/21 by HILBERT R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Informative site

  Review of 4/23/21, following an experience of 3/23/21 by FRANCES O. *

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Reviews displayed in chronological order