Customer reviews for rvezy.com

4.5 / 5

Calculated from 924 reviews obtained over the last 12 months

12210 reviews since 29/08/2018

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RVezy provides a seamless and user-friendly platform for renting RVs, with quick communication from owners and clean, well-equipped vehicles.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information rvezy.com

  • Company

    RVezy

  • Description

    RVezy is North America’s top rated RV rental marketplace, providing outdoor enthusiasts with a safe and affordable way to rent unique and authentic RVs from private owners. As an owner first platform, RVezy has empowered thousands of RV entrepreneurs to share their passion and earn additional income when their RVs are not in use. With comprehensive insurance coverage, 24/7 roadside assistance, an easy-to-use app, and best-in-class support, RVezy is the easiest and most secure way to rent an RV.

  • Address

    245 Cooper St Suite 600 K2P 0G2 Ottawa

  • Website

    https://www.rvezy.com

  • Category

    Travel and tourism

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icon sparkle Review Summary

RVezy provides a seamless and user-friendly platform for renting RVs, with quick communication from owners and clean, well-equipped vehicles.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    We had the best experience ever. Totally recommend. Super easy. No hassles. Will definitely do it again.

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  • 5 / 5
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    This was my first rental with rvezy and it won’t be my last. It was quick and easy, and the booking system is excellent.

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  • 5 / 5
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    I was a RVezy newbie, renting a camper trailer was the easiest with RVezy! I found one I liked and booked it. The host was excellent and give me clear instructions for the trailer use. We had a great experience. I definitely will rent a RV through RVezy again!

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  • 4 / 5
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    Malgré ma demande, toutes os communications sont en anglais

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  • 5 / 5
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    Easy to use, great selection of RV, dynamic emails throughout the rental experience journey.

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  • 5 / 5
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    I think your service is excellent and very easy to deal with

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  • 5 / 5
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    It was a great experience and very easy to use. We had the trailer delivered and the folks took care of all the set-up. Will use again.

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  • 5 / 5
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    Everything from start to finish was very good booking through Rvezy. The selection near me, the website and all information and support was great. I highly recommend and will definitely book again.

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  • 5 / 5
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    I found rvezy an excellent tool to book this rental through and they provided everything I needed.

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  • 5 / 5
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    Great rv.

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  • 5 / 5
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    Overall very happy wi to my experience

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  • 5 / 5
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    The RVezy app is so easy! Lots of inventory to look at, reviews on each unit which is helpful.. Everything is intuitive & simple. Very happy with our booking.

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  • 4 / 5
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    Good experience! Receipt on rvezy (security depot, balance (to pay or refund?)) little bit confusing, missing few infos on main rv page.

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  • 5 / 5
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    Very easy to deal with. Will recommend to anyone who is interested in travelling.

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  • 4 / 5
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    Refund was quick

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  • 5 / 5
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    Very effective & efficient service.

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  • 5 / 5
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    Good

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  • 5 / 5
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    Plateforme facile à utiliser et bien expliqué.

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  • 5 / 5
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    It was a good experience…. Very professional and organized. I would use RVezy again.

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  • 5 / 5
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    Very good, great service. I would recommend.

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  • 5 / 5
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    We had a great first-time experience with Rvezy

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  • 5 / 5
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    everything was great, the owner was very nice and helpful, he encouraged us to call him if we had any issues, which we did not, everything went smoothly.

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  • 5 / 5
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    Excellent service

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  • 4 / 5
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    Difficult to reach a customer service agent to ask a question after the rental. No agent available to take this call was the continual reply.

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  • 5 / 5
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    I had a really great, easy, experience!

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  • 5 / 5
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    Très simple à réserver. Le site est assez facile a comprendre . J'ai du appeler pour comprendre comment mettre mon dossier a jour . Belle expérience que je referais avec RVezy.

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  • 5 / 5
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    Easy going process. Will use again Rvezy

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  • 5 / 5
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    It was awesome everything was great

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  • 5 / 5
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    This app is amazing. Very user friendly and guides you through the process step by step. Great for first time (or experienced) RV renters or those looking to try renting out their vehicle for some extra income. Our booking went smoothly and we were able to book with confidence knowing every detail was considered and sorted out, including insurance, road side assistance and pre/post rental check lists. We will be using this app again and would definitely recommend. In fact, after booking our RV I booked one for my parents.

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  • 4 / 5
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    Dealing with rvezy was easy eccept for the fact I locked up my phone camera trying to do my agreement but was helped efficantly by a online support team member

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  • 2 / 5
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    Bad.

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  • 3 / 5
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    Sure was confusing and hard to navigate. I still haven’t figured out for to check the review we got or leave one for our host.

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  • 5 / 5
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    Perfect!

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  • 5 / 5
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    Excellent

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  • 3 / 5
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    Le site est partiellement en français et on reçoit des réponses en anglais ou ou nous demande de faire la revivre en anglais. Pas toujours facile de comprendre aussi comment l’application marche.

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  • 4 / 5
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    This was my first time renting with RVezy and I did not realize I needed the app to take photos and do the inspection. It wasn’t quite clear how we were to close the booking but managed fine in the end. RVezy was always quick to respond and booking was quite easy. The deposit was quickly returned as well.

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  • 5 / 5
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    It was great. Would definitely recommend

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  • 5 / 5
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    Very convenient web site and good support .

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  • 4 / 5
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    L’utilisation du site est très intuitive. Les propriétaires semblent être sélectionnés de façon rigoureuse

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  • 5 / 5
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    Thank you

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  • 5 / 5
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    Application bien fait. Donne toute l’info nécessaire pour rendre la location d’un RV plus qu’agréable.

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  • 3 / 5
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    We are 1st time renters of an RV and using RVezy web site. We had some questions and we got emails directing us to the answers but some answers simply did not address our concerns. Extremely automated, do not expect any personal phone calls to answer your questions, just an email. You really have to be internet savvy to get around the RVezy website which we are not. Do miss that personal touch. The owner of the RV was fantastic though on the other hand, very open and extremely helpful. We will use RVezy again now that we know what to expect. Cheers Frank

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  • 4 / 5
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    It's pretty good however I did have some issues navigating through the pictures and the final review.

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  • 5 / 5
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    My wife and I had a wonderful experience renting a RV through RVEzy, the booking and use of the RV was excellent from start to finish. Tom and Sandy(RV owners) were most helpful and friendly, I would recommend renting their RV to anyone looking for the best of experiences.

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  • 4 / 5
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    No real complaints, everthing was reasonable easy to accomplish and the rental process went very smoothly. . My only comment would be that you have to "dig" to really find out what the insurance covers and what you as a renter are responsible for and just what roadside assistance will do for you. Both of those could use a plain english description rather than contractual language.

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  • 5 / 5
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    Amazing site! Don’t hesitate to book🙂

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  • 5 / 5
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    Great service. Will use again.

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  • 5 / 5
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    It was nice and easy. The personal were amazing loved my experience with rvezy.

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  • 5 / 5
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    Easy to navigate the site and the filters are extremely helpful at making an informed choice on equipment. The range of equipment choices is excellent. I hope the geographic range also increases in time too with more availability in the US.

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  • 5 / 5
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    Wonderful experience, their customer service made all the difference. Not all the bells and rings work in this RV but still worth it.

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  • 4 / 5
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    The site was excellent, except 2 things, we didn't get a refund or compensation for a rental cancelled on the day of. and our replacement rental was terrible.

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  • 2 / 5
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    I'm too old.

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  • 5 / 5
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    Great experience using RVezy! No complaints, easy to navigate. Great customer service will communicating with the RV owner!

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  • 5 / 5
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    The site is easy to use. A lot of choices to choose from.

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  • 5 / 5
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    Worked pretty good!

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  • 5 / 5
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    Site was super easy to navigate & transaction was seamless!

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  • 5 / 5
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    Very good

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  • 5 / 5
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    Easy and secure place to find and book what you need.

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  • 4 / 5
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    Great service, RV renter was very helpful and friendly. Only reason I’m not giving 5 stars is because we were charged what I think is an outrageous amount for a very minor paint peel off a cabinet and replacement of a condiment shelf in the fridge that was already broken and re-glued previous to us renting it.

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  • 5 / 5
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    Very smooth process, i will be booking with Rvezy again

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  • 5 / 5
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    Everything went smoothly.

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  • 5 / 5
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    Super service j’ai adoré mon expérience !!

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  • 5 / 5
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    Easy to use, great service.

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  • 5 / 5
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    Easy to use, delivered what was advertised.

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  • 2 / 5
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    The trailer and owner were perfect. His customer service was exemplary. The rvezy.com administration ... not so much. We sent 3 or 4 rmessages and never heard back. We phoned and waited 45 minutes for someone to talk to us and eventually hung up. They need to work on that.

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  • 5 / 5
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    Use was easy and the app made pick up and drop off really easy.

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  • 2 / 5
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    This was a good learning experience to not do this again. It was way to expensive to be worth it in my opinion. I will be sticking to a motel or hotel from now on. I spent about 1000$ for a 2 night stay in a small trailer. The real kicker is the 1000$ security deposit I didn’t know about I should’ve read closer. My dog peed on a cushion and I got charged $300 for it even though there was a protective cover on it. Thank you RVezy for making me realize how good motels are.

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  • 5 / 5
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    Tout était parfait.

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  • 3 / 5
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    The methodology to choose an RV is very good. Location, type of RV, date of vacations makes that whole process positive. However, the verification software program malfunctioned several times. The staff was empathetic but this did not make registration easy. I tried on two different computers with the same results. I was very close to abandoning the whole event.

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  • 5 / 5
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    Simplified process and good support to any questions we had.

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  • 5 / 5
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    Super simple. Customer service Available pretty easily. Trip went without hassle

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  • 3 / 5
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    Good Service. Customer Service provided the information I requested.

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  • 5 / 5
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    All aspects of renting went smoothly. I chose the setup/take down option. Loved it! Would definitely use this site for future camping trips!

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  • 5 / 5
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    RVezy is extremely user friendly. We found a great trailer perfect for our family with young kids and had easy communication with the owner. The app walks you through the pre and post inspections and leaves nothing to chance. We will definitely use RVezy again.

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  • 5 / 5
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    Well done - easy process, I'd do it again.

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  • 5 / 5
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    This is a great way to enjoy an affordable holiday

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  • 5 / 5
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    Great user experience and service

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  • 5 / 5
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    Very satisfied with this site. Super easy and amazing vacation thanks to them. Will use again for sure.

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  • 4 / 5
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    Good site. First time using it. Had not issues.

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  • 4 / 5
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    I liked the volume of email messages, although; some of them left me wondering if I had missed a step in the rental process. I did have to rebook during the process, because the system decided that I had cancelled my booking. I am not sure why it thiughtv I was canceling my booking. It may have been because I was on my laptop when at the time I was being asked to scan copies of my driver's license. I went to switch to my cell phone because that appeared to be a better way to meet the drivers license submission requirement. At some point after that I got an email indicating I had cancelled my reservation. Thx Bill & Melissa

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  • 5 / 5
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    The site was easy to use and made booking our trip a breeze! So thankful this site exists!

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  • 4 / 5
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    good

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  • 5 / 5
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    RVezy is EZpezy!!!

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  • 5 / 5
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    I think it an absolute amazing way for people to camp and not have to own!!!

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  • 5 / 5
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    Tout est bien expliqué. Processus simple, rapide et rassurant. Bon service aàla clientèle également Belle expérience!

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  • 4 / 5
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    Very well organized. Trailer was perfect for our needs. Renter was very accommodating. Would use this service in the future.

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  • 5 / 5
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    We were very pleased with the entire process (from the booking right through to close out). We don’t have any suggestions for improvement.

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  • 5 / 5
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    Great service any very easy to use.

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  • 5 / 5
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    Everything was perfect with the unit and the renter Stephen was very nice taking the time to explain all that we needed to know about is RV for the trip and was available by phone when i had a few questions! I would rate the unit and the owner 5/5! Yves

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  • 5 / 5
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    Very clean, Andrei was very pleasent. Loved it

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  • 5 / 5
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    Easy to use. Like that it had a chat option to keep conversation and information all in one place. Liked the option of printing out all insurance info and agreement. Would use again.

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  • 4 / 5
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    Good experience,just for a non geak internet amateur a bit more difficult to navigate the app.

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  • 4 / 5
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    There were too many reminders/notifications from you.

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  • 4 / 5
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    Facile avec l’application de suivre les étapes de la réservation du voyage et avec le propriétaire. Frais de services élevés.

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  • 4 / 5
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    Good

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  • 5 / 5
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    It was a great experience and super easy and strait forward. Highly recommend Rvezy

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  • 5 / 5
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    Renting through RVezy was an easy process that alleviated any concerns I had with potential problems, complications, or hassles. I was surprised at how easy and straightforward the experience was. Especially helpful was the ability to shop around for the right RV and communicate with prospective owners prior to making a final commitment. Also having all of the renter and RV owner legalities administered by RVezy made the experience pain free. I would definitely use RVezy again!

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  • 5 / 5
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    Flawless experience.

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  • 5 / 5
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    Tout c’est très passé!!! Je recommande fortement!!!

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  • 3 / 5
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    The service is good, but it's price is way to high

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