Customer reviews for rvezy.com

4.5 / 5

Calculated from 923 reviews obtained over the last 12 months

12210 reviews since 29/08/2018

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RVezy provides a seamless and user-friendly platform for renting RVs, with quick communication from owners and clean, well-equipped vehicles.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information rvezy.com

  • Company

    RVezy

  • Description

    RVezy is North America’s top rated RV rental marketplace, providing outdoor enthusiasts with a safe and affordable way to rent unique and authentic RVs from private owners. As an owner first platform, RVezy has empowered thousands of RV entrepreneurs to share their passion and earn additional income when their RVs are not in use. With comprehensive insurance coverage, 24/7 roadside assistance, an easy-to-use app, and best-in-class support, RVezy is the easiest and most secure way to rent an RV.

  • Address

    245 Cooper St Suite 600 K2P 0G2 Ottawa

  • Website

    https://www.rvezy.com

  • Category

    Travel and tourism

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icon sparkle Review Summary

RVezy provides a seamless and user-friendly platform for renting RVs, with quick communication from owners and clean, well-equipped vehicles.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
    Edit Flag

    Easy to use, to find what we look for and every transaction is simple and direct. Very user friendly. We had no issues using this app.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Très belle expérience! Roulotte tout mais vraiment tout équipé, les propriétaires sont très bien organisés et surtout très sympathique! Merci!

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  • 4 / 5
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    The overall process from beginning to end was very simple and any questions or concerns I had were answered promptly. Will definitely use them again.

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  • 3 / 5
    Edit Flag

    The site itself is very easy to navigate. I did not have the rvezy app on my phone and did not see the email for pre-inspection until after picking up the trailer and getting home. There should have been better communication for this part of the rental, as I us a work phone so I do not install 3rd party apps on it if I do not have too. The personal preferences, should be to have the check mark already in the spot to NOT allow other people who have RV's for rent to email a potential renter if they have already booked an RV. I received a couple from others asking me if I wanted to rent their trailer, after I had accepted to rent one.

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  • 4 / 5
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    Belle expérience et belles vacances aux îles

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  • 5 / 5
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    Thank you Lisa! Your trailer was perfect for for our family vacation! You were so friendly and knowledgeable making renting your trailer an enjoyable experience. Coming from out of town, we were not sure what to expect but you made pick up and drop off a breeze. Your trailer is equipped with everything we needed to have a comfortable and convenient stay. We kept cozy with 3 adults, 1 teen, and our pup. We hope to book with you again soon! 😀

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  • 5 / 5
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    Easy and professional

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  • 5 / 5
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    The transaction was well planned and my RV owner had been prepared well. My return of the damage deposit was the same day that it was processed. I was impressed with the whole operation.

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  • 5 / 5
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    Quick, easy, and well worth the chat. If you only use a trailer a couple times a year, this is the best way to go.

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  • 5 / 5
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    Easy to make reservation and find the good RV

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  • 5 / 5
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    Easy breezy cover-girl experience

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  • 5 / 5
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    It was easy to find what I was looking for and after I decided it was a smooth process getting everything thing in line for our vacation.

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  • 5 / 5
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    Easy to use. Much improved

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  • 4 / 5
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    Some glitches with the website, but overall worked well and got the job done. Thanks!

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  • 5 / 5
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    Site is very easy to use, it made finding a trailer and communicating with our trailer owner very easy; and customer service was quick and very helpful

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  • 5 / 5
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    Thanks

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  • 5 / 5
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    Great experience! Would do it again

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  • 5 / 5
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    Easy booking

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  • 5 / 5
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    Très belle expérience

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  • 5 / 5
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    Super bon suivi

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  • 4 / 5
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    Very satisfied with the trailer

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  • 5 / 5
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    Very efficient !

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  • 5 / 5
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    Easy, self explanatory

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  • 5 / 5
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    Super easy to find and book an RC/camper you need. My experience has been phenomenal. Easy peezy!!

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  • 5 / 5
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    good to deal with

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  • 5 / 5
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    It was easy to search and see actual fees. Easy to message owners with questions, and most repots quickly.

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  • 4 / 5
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    First time signing up is cumbersome and repetitive but everything else is easy and convenient.

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  • 5 / 5
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    Good

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  • 2 / 5
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    I did not select the insurance coverage or the road side assistance and was charged for them anyways to the toon of $190.00. I was expecting a bill of around $400.00 for a three night trailer rental and it ended up costing more than $800 dollars. I will never use this booking site again.

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  • 1 / 5
    Edit Flag

    1.) If a user cancels a booking they pay a cancellation fee. But if a RV owner cancels a booking there's no penalty or recourse. It'd be nice to know how many bookings a RV owner has cancelled. That'd help me find owners who won't waste my time with unavailable RV's. 2.) Apparently I have to leave a review before I can get my damage deposit back! I don't recall agreeing to that and holding my damage deposit hostage for something completely unrelated RV damage seems dishonest.

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  • 5 / 5
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    The app was easy to use, and we will use it again in the future.

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  • 5 / 5
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    RVezy was helpful and responsive! Thank you

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  • 5 / 5
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    RVezy made finding and arranging an RV booking very easy. I believe it gives both the RV owner and the renter great information, coverage and peace of mind. The online processes were simple to follow and offered great means of communication. Creates a standard of care that is beneficial for all. Highly recommend this service.

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  • 5 / 5
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    We travelled the Candian Rockies for nine days and loved it. We saw a bear! Thanks for a perfect RVezy experience.

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  • 4 / 5
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    We were very happy with the communication and support we received from Rvezy.

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  • 3 / 5
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    Reasonably easy to navigate. RVEZY fee is pretty high and there are A Lot of emails!

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  • 4 / 5
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    We had a great experience, however, not including tax, additional fees charged by RVezy and owner added ~50%+ to the daily rental fee. This ends up becoming quite expensive. Thank you.

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  • 5 / 5
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    Good experience. Great way to go camping without buying a trailer.

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  • 5 / 5
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    Site facile et accessible. Merci de cette application qui ressemble à celle de AirBnB que je connais bien.

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  • 3 / 5
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    Application not easy to use even when the application is dowloaded.

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  • 5 / 5
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    Everything went as planned..the rv was excellent( clean,fully equipped with extras), the owners were very helpful and accomdating...around an excellent experience for a first timer..

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  • 5 / 5
    Edit Flag

    RVezy is great! Easy to navigate your booking and communicate with the RV owner.

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  • 5 / 5
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    Easy site to navigate. Great communication.

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  • 4 / 5
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    je trouve votre site compliqué

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  • 5 / 5
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    was nervous about renting from a private idividual but through this site everything went off without a hitch will do this again

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  • 5 / 5
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    Great support when needed . Easy to reach

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  • 5 / 5
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    Very good i recommend

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  • 4 / 5
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    The site is easy to use and find a variety of rentals based on desired criteria. It was easy to communicate with the renter too. The only comment I would make for improvement is that the app would not work for my close out at the end. I had to use a laptop which I didn’t have easy access to at the time and since there is a time limit for completing the close out this was challenging. I will use RVEzy in the future.

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  • 4 / 5
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    a barb and 2 deck chairs would have been good otherwise good

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  • 5 / 5
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    Great experience!

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  • 5 / 5
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    RVezy was a great simple platform to use when looking to rent an rv. Communication and set up was easy.

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  • 5 / 5
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    Awesome experience.. would definitely recommend..

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  • 5 / 5
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    I was very happy with my rental. I recommend using RVezy to rent a RV or Trailer. It was super easy and the trailer I rented completely met all of my needs. I actually had the Trailer delivered and picked up from the campsite. I felt the convenience was so worth the cost. Honestly, it cost less than I was expecting. I will rent through them again.

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  • 4 / 5
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    Super smooth to book a Camper that was delivered directly to our campsite. The app is a bit tricky to navigate but, overall, great experience.

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  • 5 / 5
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    Thank you so much for the amazing rental, with everything we needed included …it made our family camping trip so much better. Everything was just perfect!!! 👍👍👍👍👍

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  • 3 / 5
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    The site is ok but unfortunately our rental was not as described and in poor condition. Would recommend that renters be allowed to view the rental before having to pay.

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  • 5 / 5
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    Easy exchange.

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  • 5 / 5
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    Great experience for everything!

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  • 5 / 5
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    The only negative thing I have to mention is the step where you have to take a photo of your licence driver. Need some improvement. Everything else was easy and positive.

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  • 5 / 5
    Edit Flag

    The process was very smooth and EASY! There was a possibility that the rental we had secured might back out (for personal reasons but didn’t), and I don’t know what would have happened to our entire trip if that had happened. It didn’t…but I was left wondering.

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  • 5 / 5
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    Great experience so worth it

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  • 5 / 5
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    We had a great experience and hope to rent it again one day!

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  • 4 / 5
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    Good

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  • 5 / 5
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    Verry good Verry easy Go rvezy

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  • 5 / 5
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    Excellent!

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  • 5 / 5
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    Belle expérience, à refaire.

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  • 5 / 5
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    RVezy was easy to use, contained accurate information and has great service ! Will use again!

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  • 5 / 5
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    It was an efficient process.

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  • 5 / 5
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    Every thing was very easy

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  • 5 / 5
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    Great company who helped out incredibly when original booking had issues. White glove customer service. Would recommend using the app!

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  • 5 / 5
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    The process went very smoothly.

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  • 4 / 5
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    Website reasonably easy to navigate. Would use again.

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  • 5 / 5
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    This was a terrific way to access a lot of great options for what we needed. The site was really easy to navigate and everyone I spoke with was wonderful to deal with. The owner of the unit we rented offered excellent customer service to us before and during our trip. I would absolutely use RVezy again.

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  • 5 / 5
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    First time using RZeasy. Nothing negative to say!

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  • 3 / 5
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    Sometimes I couldn’t find what I wanted. Or it took longer than it should have

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  • 4 / 5
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    Extra mileage cost indication? Friendly website. Good recall automatic email.

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  • 5 / 5
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    Would highly recommend using RV Easy for your rental.

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  • 4 / 5
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    The site and people working for it were wonderful and lots of help. But the rv I rented was horrible, only issue I had. The people helping were amazing thou and are still helping me with the dispute now as well.

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  • 4 / 5
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    We had a wonderful rental with RVezy. “Bella” was a lovely older girl that was perfect for our family of 3. It was lovely to have her all set up and waiting for us when we arrived, and to have prompt pick up at the end of our stay. Sharon and her husband were so pleasant and we are very thankful that they shared “Bella” with us.

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  • 5 / 5
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    Application très simple et très bien faite.

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  • 4 / 5
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    Following email Asin go to app when you punch it in doesn't take you there had to call customer service twice to finalize my booking.

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  • 5 / 5
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    Great app for renting and user friendly.highly recommend for any type such as rv,trailer big or small.Surely will use again

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  • 5 / 5
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    Great platform to find rentals!

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  • 3 / 5
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    It was very expensive and doubt I would rent again.

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  • 3 / 5
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    Web site is not user friendly

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  • 1 / 5
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    The rv we rented was not what we expected. The owner dropped it off at our campsite and assured us that the fridge would last for the week we were going to be there. I questioned him and he reassured me that there would be no problem , this being a electric fridge only I had my doubts. It lasted a day and a half. I spent the next four days running my generator ( good thing I brought it) four hours a day as that’s what I was allowed at the provincial campsite we were at. It still didn’t keep the fridge cold. We finally got a cooler and had to buy ice every day but it was better than wasting my time running the generator 4 hrs a day on my holiday . There should have been a refund of money on my account!!!!!

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  • 5 / 5
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    Great

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  • 4 / 5
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    no comment

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  • 5 / 5
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    The Rvezy web page is very easy to search for spec that I want and very straight forward and easy to understand. First time novice, step by step navigation through the process of setup and dissemble. Exceptional service by Natalie & Jason (owners of RV) I will definitely return in the near future for more RV rental. Will refer friends to Rvezy for their RV needs.

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  • 5 / 5
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    I was able to easily find campers that I was interested in renting out. It made the experience very smooth and I had no issues.

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  • 5 / 5
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    The app is great. you have all the information you need. A bit confusing at first, because they didn't accept the photos of the documents. They easily put you in contact with the owner and tell you what to do. It is the first time that I rent a caravan and I did not know everything that had to be done but the truth is that they respond quickly to problems. No complaints. I would repeat without hesitation. It is a very comfortable way to travel with many services in Canada. Thank you

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  • 5 / 5
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    Everything was so easy! The apply is very friendly and trustworthy.

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  • 3 / 5
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    I felt that as a consumer, I was not supported or protected by RVezy. The day my rental was supposed to start, I had an issue with the owners. When I called to see what would happen if the issue was not fixable and owner refused to cancel the booking, I was told it was on me to sort that out with the owner. If that was the case, why did I pay RVezy fees?? Furthermore, the check in and check out links I received in the email didn't consistently take me to the right page. I'm disappointed in the whole process. My renter experience was very different from my previous experience with RVezy as an owner.

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  • 5 / 5
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    RVezy offers a secure exchange, quick assistance when needed, and an easy to use platform.

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  • 5 / 5
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    Was a good experience!

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  • 5 / 5
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    Easy to use for an excellent adventure!

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  • 5 / 5
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    Bon site mais le bilinguisme serait à améliorer

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  • 5 / 5
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    Very good experience! We will definitely use RVEZY again..

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  • 5 / 5
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    I just finished my first rental and it was so easy and went very well. Im not sure if I even want to buy an RV when I can rent one and even have it delivered. Looking forward to rent again with my family.

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  • 5 / 5
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    Procédures claires et simples. Facilité de communication avec le propriétaire!

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