Customer reviews for rvezy.com

4.5 / 5

Calculated from 923 reviews obtained over the last 12 months

12210 reviews since 29/08/2018

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RVezy provides a seamless and user-friendly platform for renting RVs, with quick communication from owners and clean, well-equipped vehicles.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information rvezy.com

  • Company

    RVezy

  • Description

    RVezy is North America’s top rated RV rental marketplace, providing outdoor enthusiasts with a safe and affordable way to rent unique and authentic RVs from private owners. As an owner first platform, RVezy has empowered thousands of RV entrepreneurs to share their passion and earn additional income when their RVs are not in use. With comprehensive insurance coverage, 24/7 roadside assistance, an easy-to-use app, and best-in-class support, RVezy is the easiest and most secure way to rent an RV.

  • Address

    245 Cooper St Suite 600 K2P 0G2 Ottawa

  • Website

    https://www.rvezy.com

  • Category

    Travel and tourism

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icon sparkle Review Summary

RVezy provides a seamless and user-friendly platform for renting RVs, with quick communication from owners and clean, well-equipped vehicles.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Easy to use. Lots of details as to what you are renting. Great communication with our particular renter.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    I thought this was an awesome service and super easy and convenient.

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  • 5 / 5
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    Very easy to book my trip from the very start. Definitely would recommend Rvezy.

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  • 5 / 5
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    Super easy to work with and very straightforward in all the aspects of renting.

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  • 5 / 5
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    Very happy with Rvezy process.

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  • 5 / 5
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    Awesome renters! Set up and picked p for us. Easy dialog. Would definitely recommend.

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  • 5 / 5
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    Super application

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  • 5 / 5
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    This was my second time using RVezy to book a holiday trailer and I will be using them again next year for my next campout.

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  • 5 / 5
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    Nous avons réservé avec RVESY et tout le processus c'est très bien déroulé. Je le recommande. On se sent en sécurité. Et les assurances nous mettent en confiance. Nous n'avons eu aucun problème, et c'est temps mieux ainsi!

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  • 5 / 5
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    Easy to communicate with owner and company on the app. Billing and logistics clearly outlined and explained. Immediate updates to booking unlike some other sites where cancellations weren’t noted

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  • 4 / 5
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    C’est simple de réserver et le service à la clientèle nous a beaucoup aidé par téléphone. Je recommande !

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  • 5 / 5
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    User's friendly and easy to use. Lots of option for trailer.

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  • 5 / 5
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    great service

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  • 3 / 5
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    Overall rental good. I found RVrzy processes unnecessarily multi step and redundant. Once engaged easier to deal with owner

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  • 4 / 5
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    Was a bit tricky to see pictures and I had issues with the app and messages

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  • 5 / 5
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    well organized and easy to use

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  • 5 / 5
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    They were so helpful and nice

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  • 5 / 5
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    RVezy provides an easy way to find RVs of interest. Our experience was quite satisfactory. We recommend future users to read all help messages from RVezy as they will facilitate all stages of the rental process.

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  • 5 / 5
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    Easy to use, book, and communicate

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  • 5 / 5
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    Steve was easy going,very helpful and friendly, pickup and drop off was easy and hassle free. Would rent again without a doubt.

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  • 5 / 5
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    Facile et rapide!

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  • 5 / 5
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    RVezy worked very well to help me find a suitable trailer for our vacation. The web app was easy to use and kept us informed of all the important details.

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  • 5 / 5
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    Very easy to use, but made my search short and simple.

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  • 2 / 5
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    People are great but have a dilapidated unorganized web site that is very frustrating and needs a big overhaul so that it would function a lot better. Need to phone in every time to get things accomplished

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  • 5 / 5
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    The owner of the RV was great, site is very easy to use and made the process seamless. Would like to see lower fees back to Rvezy and more to the RV owners.

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  • 4 / 5
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    Site is good but buggy on mobile

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  • 5 / 5
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    Excellent trailer experience. Owner Philip was very helpful, courteous and any issues we had were dealt with immediately. We will definitely go back to him next year.

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  • 5 / 5
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    Our original trailer booking was through Outdoorsy several months ago. 2 weeks before our vacation was to start we got an email from them stating our booking was canceled- no explanation, or apology! Needless to say, we were very upset! But then we were able to find an available trailer through RVezy, so were both happy and relieved. The entire process, after contacting the owner, was easy to understand and was done very quickly. Shane was awesome in his communication and everything went smoothly, from delivery to pick up. We had a wonderful week camping with our family, and the trailer was great!! We will definitely go through RVezy next time!

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  • 5 / 5
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    Easy to use website. Had a perfect experience. Highly recommend.

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  • 4 / 5
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    Bed was to firm!! The rest of the trailer was great!

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  • 5 / 5
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    Very easy and simple to use. Great experience. Lots of RV available.

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  • 4 / 5
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    This was my first time using RVezy, so there were a few things I was not aware of needing to do. For instance, I wanted to pick up the trailer one day early, and thought the renter would take care of that. I didn't realize that she was "locked" into the original dates and it was my responsibility. Once I made the request it was easy. Learning curve, I guess.

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  • 4 / 5
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    Only down fall was lag in message notifications.

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  • 5 / 5
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    Very easy and knowledgeable process. Lots of choices and had a great vacation.

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  • 5 / 5
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    Everything went as expected. RV and owner were great. Would definitely recommend if you're a first-time renter.

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  • 5 / 5
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    Great experience to spend a week in RV. It is clean and well-equipped . Especially the comfortable mattress.

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  • 2 / 5
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    I had no problems whatsoever with the RV or the owners, they were wonderful and I accordingly left them a glowing review. But the process of registering on the website for this booking was extremely frustrating and stressful, and the worst part of my holiday. There was no clear indication that as an international client, that I would have to do anything outside of the norm of renting a car to get this rental. I assumed that as the booking went through quite effortlessly, that so would the booking. But only after taking my money did I find out that as a Barbadian I would need to get an international driver's license to rent the RV (which was absolutely frustrating as I rented it to be delivered and picked up, and had no intention of driving it). As I kept being reminded to add a driver and complete the booking (AFTER booking and paying a deposit), the website sent me around in circles, rejecting me as a driver but not telling me why, only asking me to repeat the process again and again. I finally had to make a phone call to discover what the issue was. This is where I was told I'd need an international driver's license. I was heading to my mother's funeral and at this point was already in Canada travelling (and busy) with my family, the whole process was so stressful and frustrating. I became so upset when told I would need an international driver's license with no time in our travel schedule to accommodate this (and no need to drive!!!) I asked if I could cancel the booking to just rent a hotel room and was told over the phone that doing so would mean forfeiting a part of my deposit. This process was completely upside down. I should have been informed WHILE creating a profile that my international status could be a problem, I should not have been able to book and pay for this rental BEFORE being verified. There should be clear statements on the site indicating that international drivers may need to do more to be approved as "drivers". Also, when using the mobile app, when I typed a message, the screen scrolled in a way that wouldn't let me see what I was typing which was so annoying. It was like every letter typed scrolled the screen down one click, I'd have to type a few words and use my finger to see what I'd written. I'm not sure I'd use this company again or recommend it.

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  • 5 / 5
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    Great that you even exist for me to rent an RV! Great service, thank you!

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  • 5 / 5
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    Amazing from start to end.

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  • 5 / 5
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    Great vehicle, great owners. Great platform!

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  • 3 / 5
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    Overall, experience was great. Although i had to pay extra money for the mileage use (which is fine) but Rvezy charged me some unknown fees in addition to the mileage. I'm disapointed that i was charged this extra money when Rvezy didn't do any leg work, the extra money for the extra mileage has been recovered from my security deposit automatically.

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  • 5 / 5
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    RVezy was easy to navigate and we were very happy with our rental!

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  • 5 / 5
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    Great app

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  • 4 / 5
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    After two of my initial bookings got cancelled by the owners RVezy got a hold of me and helped me find a new trailer. The third time around everything went well and we had a great time!

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  • 5 / 5
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    Very efficient service.

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  • 5 / 5
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    Very easy to use site. Great customer service and willing to help out with any questions. I would recommend This company before any others.

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  • 5 / 5
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    For our first time RVezy was a great experience

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  • 5 / 5
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    Very nice RV with all facilities. It was nice dealing with Dary. He have been helpful in every way. Would prefer to book again.

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  • 5 / 5
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    Excellent

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  • 5 / 5
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    Ezy to use adn Ezy to book!

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  • 5 / 5
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    The cite was easy to access. There were many great choices. Very pleasant experience

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  • 5 / 5
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    My overall experience with rvezy was fantastic, and I would recommend it to anyone. When my phone had a melt down and my password for rvezy would not work or allow me to change it they personally got ahold of me, changed it, and walked me through signing back in. They went above and beyond for me. I will be booking through them again for next year's vacation.

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  • 5 / 5
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    Was easy to book and use the app. Good customer support. Excellent experience with the RV owner.

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  • 5 / 5
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    Everything went smoothly

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  • 5 / 5
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    Great experience

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  • 5 / 5
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    Everything were very easy and simple

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  • 5 / 5
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    Great experience. I like that the app stepped us through all the checks to keep everything fair and square. Quick and straight forward. Will definitely use this again.

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  • 5 / 5
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    RVezy is a great way to rent a trailer. Very easy to navigate the site and there were no issues at all from start to finish. We will always use RVezy for renting again.

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  • 5 / 5
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    I found working with rvezy was easy. They responded quickly to my questions and I will use them again in the future.

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  • 5 / 5
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    easy to use, very detailed and thoughtful

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  • 2 / 5
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    Déçu de la prise en charge au début avec des mails toutes les 24h sans essayer de savoir ce qu'il se passer. Au final assurance et frais pour rvezy très chers

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  • 5 / 5
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    Reservation process was easy We obtained use of an appropriately-sized RV when we needed it to attend a family reunion. The confirmations & updates from the RVEzy site were useful. We had a good experience with this rental.

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  • 5 / 5
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    Wonderful.

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  • 5 / 5
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    Great working with RVezy! It was a seemeless process so can get on your adventure!…B,C and S:)

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  • 5 / 5
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    Easy to use. Will rent again using this app.

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  • 5 / 5
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    Amazing!

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  • 5 / 5
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    Great experience

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  • 5 / 5
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    Truly enjoyed my first RV experience - it won't be my last. And the RVEzy app is one of the most intuitive I've ever seen, with a very efficient process for searching, booking and returning an RV.

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  • 4 / 5
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    Overall, RVeasy worked well. Good selection of RVs to choose from. The drivers license upload process had to be repeated multiple times which was annoying (I assume it was a technical glitch, despite appearing that the initial upload was successful). There are quite a lot of add-on fees which more than doubled the cost of the rental. This is not great but I guess that’s the way things go.

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  • 5 / 5
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    Basically an mobile Airbnb! great rental options if you are going camping but don't want to sleep on the ground!

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  • 5 / 5
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    People were friendly easy to communicate with and even allowed us to borrow their hitch ti pull the rental ..awesome experience..we’ll definitely book with them again

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  • 4 / 5
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    Easy tu use. Good follow up and advice

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  • 5 / 5
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    Great experience with the trailer rental and the owner, he dropped off and picked up the trailer in a timely manner and responded promptly to all of our questions.

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  • 5 / 5
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    Great communication, easy booking. Reliable !

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  • 5 / 5
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    Easy and quick. Our experience was top notch.

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  • 3 / 5
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    The app site is good but their fees are excessive. And it's frustrating when you can't talk to a person when you have issues. Nightly rental fees are in line with other sites.

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  • 5 / 5
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    Very user friendly, full of helpful reminders!

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  • 5 / 5
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    The process was simple and easy, made our vacation experience very enjoyable. Definitely will use them again.

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  • 4 / 5
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    Everything was all that expected..it was a great experience and would probably use Rvezy services again..

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  • 5 / 5
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    Fantastic!

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  • 5 / 5
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    RVEZY was super easy to use!

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  • 5 / 5
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    Had a great experience

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  • 5 / 5
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    Great app well designed for a great renting experience.

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  • 5 / 5
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    Très bonne organisation, suivi rigoureux avec email de rappels.

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  • 5 / 5
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    Simple, easy, I recommend RVezy

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  • 4 / 5
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    La navigation est un peu déroutante au début, mais on s'habitue.

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  • 5 / 5
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    I organized this trip from the UK and was very satisfied with your help in organising the trip for me

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  • 5 / 5
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    Great service and easy to use

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  • 5 / 5
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    Easy to use app and customer service was prompt. Whole process was quite painless for my first time renting an RV

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  • 5 / 5
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    Everything worked out well, we will definitely use again!

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  • 5 / 5
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    Easy to use site and good people!

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  • 5 / 5
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    It was simple and easy and the app helped guide the process.

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  • 5 / 5
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    Jen was awesome and very accommodating thank you

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  • 5 / 5
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    Great app, user friendly and helped me find a fantastic RV.

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  • 5 / 5
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    Absolutely great service! Super easy to use, everything went as planned, the renter was accurate in the description of the unit and abilities/ amenities provided. We will 100% be using this service again soon.

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  • 5 / 5
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    Great service, easy to use - found the perfect trailer for our family trip - will use this again and recommend to friends

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  • 5 / 5
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    What a fantastic vacation! Super easy to find a unit that suited us. The unit we found was clean, comfortable and was stocked with everything we needed for a fun filled time. Would definitely rent this unit again. Thanks so much for making this such a memorable family time.

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  • 1 / 5
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    Hands down, you have the worst app I've ever used. What's wrong with you folks? You need to fix this as I was unable to send a message on my mobile or laptop several times and was desperately trying to reach the owner. Have no interest in using your sh***y app again. Next time, I will rent on another site.

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  • 5 / 5
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    The app was easy to use. What a great idea for rv owners and renters.

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  • 5 / 5
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    Merveilleux site!

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