Customer reviews for rvezy.com

Customer reviews

• 5 / 5

  

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  Great trip !!

  Review of 8/14/23, following an experience of 7/10/23 by A A. *

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• 5 / 5

  

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  We had a great experience!

  Review of 8/14/23, following an experience of 2/18/23 by A A. *

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• 5 / 5

  

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  All went well. No problems. I will use RVezy again.

  Review of 8/14/23, following an experience of 5/31/23 by A A. *

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• 5 / 5

  

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  Excellent suivi

  Review of 8/14/23, following an experience of 12/30/22 by A A. *

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• 5 / 5

  

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  It was simple, straight forward, complete and easy. Highly recommend the service. It has opened a whole new world of possibility.

  Review of 8/14/23, following an experience of 5/16/23 by A A. *

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• 5 / 5

  

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  it's very easy to search for RVs and trailers based on area, size, availability, and mst important to us, the owner willing to deliver the trailer to your campsite. I really appreciated being able to contact the owner through the app as well.

  Review of 8/14/23, following an experience of 12/6/22 by A A. *

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• 3 / 5

  

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  I had issues with the website when booking and then again at the end when finishing the booking.

  Review of 8/14/23, following an experience of 7/11/23 by A A. *

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• 5 / 5

  

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  Super easy to find and book

  Review of 8/14/23, following an experience of 7/17/23 by A A. *

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• 1 / 5

  

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  It was terrible! The RV needs lots of attention on repairs. No hot water, no oven, and awning didn’t work. Microwave was missing a screw and tattled so loud we couldn’t hear anything, even each other sitting across the table. We got a hotel! I will never use this company because you will let anyone rent something that shouldn’t be used! Really nice owners just terrible landlord’s. More like slumlords! Never again!!!!

  Review of 8/14/23, following an experience of 7/18/23 by A A. *

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• 5 / 5

  

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  The service was excellent with RVezy. The owner of the RV was amazing. He answers the same day to my questions. The RV was excellent, very clean and A for the mechanic. We

  Review of 8/14/23, following an experience of 6/6/23 by A A. *

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• 5 / 5

  

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  Very easy to find and make the order. Communication channel provided is easy to use. Insurance provided is good.

  Review of 8/14/23, following an experience of 6/8/23 by A A. *

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• 4 / 5

  

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  Great RVezy

  Review of 8/14/23, following an experience of 11/20/22 by A A. *

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• 1 / 5

  

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  The motor home showed up dirty. I had to clean the toilet and bathroom before we could use it. it was hot and we used the generator to run the air conditioner, but we noticed a smell and when we looked at it the generator was spewing oil. We contacted the owner and he was unable to come out and look at it so we had to stop using it. I agreed with the owner to receive a refund of $150.00 which I think was extremely fair, but I've never received the refund. I wouldn't recommend using Chuck's Coachman.

  Review of 8/14/23, following an experience of 4/21/23 by A A. *

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• 4 / 5

  

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  Lisa is very easy to deal with, which made the whole process very easy

  Review of 8/14/23, following an experience of 2/3/23 by A A. *

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• 5 / 5

  

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  Everything was excellent. Ease of booking. Questions answered promptly. Trailer delivered on time. Clean and ready to go. Host was friendly and always helpful. Comfortable bed as well.

  Review of 8/14/23, following an experience of 6/23/23 by A A. *

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• 4 / 5

  

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  The booking was good, i just find the Fees quite high.

  Review of 8/14/23, following an experience of 3/4/23 by A A. *

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• 5 / 5

  

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  Nice trailer and Clayton was very accommodating.

  Review of 8/14/23, following an experience of 7/6/23 by A A. *

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• 5 / 5

  

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  The experience was exactly as advertised, allowing for a great trip!

  Review of 8/14/23, following an experience of 7/19/23 by A A. *

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• 5 / 5

  

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  Very easy to use and the hosts were amazing!!

  Review of 8/11/23, following an experience of 6/14/23 by A A. *

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• 5 / 5

  

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  Very positive experience. Matt was super helpful and easy to communicate with. The trailer was amazing. Exceptionally clean which was super important to me and made it such a comfortable stay. Was extremely well stocked with very helpful items. Was super impressed and happy with the trailer. Have recommended to friends.

  Review of 8/11/23, following an experience of 7/3/23 by A A. *

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• 5 / 5

  

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  Wonderful site. Easy to book and navigate.

  Review of 8/11/23, following an experience of 7/13/23 by A A. *

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• 5 / 5

  

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  Website was great to use. The people we rented our camper from were great

  Review of 8/11/23, following an experience of 9/12/22 by A A. *

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• 5 / 5

  

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  Great site to rent RV’s. Communication was great and the app was easy to use. I would highly recommend RVezy!

  Review of 8/11/23, following an experience of 1/28/23 by A A. *

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• 5 / 5

  

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  Great service

  Review of 8/11/23, following an experience of 12/22/22 by A A. *

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• 4 / 5

  

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  The site is convenient and easy to use.

  Review of 8/11/23, following an experience of 6/1/23 by A A. *

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• 5 / 5

  

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  Very easy. Can shop by price and size and type of vehicle as well as pick up location. Had a great experience

  Review of 8/11/23, following an experience of 4/9/23 by A A. *

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• 5 / 5

  

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  I found the site easy to navigate and choose the RV we wanted to book for our family vacation. Their notifications about next steps in the process were timely and additional tips were helpful. The information provided from RV owners along with additional charges for items and access to reviews was helpful. I would recommend this site to my friends and family and use it again.

  Review of 8/11/23, following an experience of 12/30/22 by A A. *

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• 5 / 5

  

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  Amazing experience! Will definitely ise again. Our host was particularly accommodating.

  Review of 8/11/23, following an experience of 4/21/23 by A A. *

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• 5 / 5

  

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  Great experience

  Review of 8/11/23, following an experience of 3/4/23 by A A. *

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• 4 / 5

  

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  I found the website less intuitive in regards to navigating straight to messaging. I had to use an old link to reach messaging and then not all my message history was accesible.

  Review of 8/11/23, following an experience of 3/18/23 by A A. *

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• 3 / 5

  

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  Too many steps, emails and surveys.

  Review of 8/11/23, following an experience of 6/26/23 by A A. *

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• 4 / 5

  

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  RVezy was easy to use, fairly straightforward. I had a small issue with the app when finalizing my booking. However, the customer service was very prompt and helpful. Had a great vacation!

  Review of 8/11/23, following an experience of 3/13/23 by A A. *

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• 2 / 5

  

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  The vendor I dealt with was wonderful. The platform was not. It was not user friendly. Stifled my efforts to sign up as a driver. Invited me to close out the trip ... but made that difficult. And never provided me a final accounting of what I spent ... and on what. Made it through with assistance from vendor ... who was decent and supportive.

  Review of 8/11/23, following an experience of 4/6/23 by A A. *

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• 5 / 5

  

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  Very easy to use!

  Review of 8/11/23, following an experience of 7/5/23 by A A. *

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• 5 / 5

  

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  Very easy to use.

  Review of 8/10/23, following an experience of 6/17/23 by A A. *

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• 1 / 5

  

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  Horrible experience with "resolution" of additional charges billed for "damage" to an RV. You have little to no rights as a renter in regards to your deposit. Even when supplying evidence to the contrary you will still be found in err and lose your deposit. I do not recommend this site or company and will definitely never use their services again. There are many other companies offering the same services. Shop around and save yourself hundreds of dollars.

  Review of 8/10/23, following an experience of 2/20/23 by A A. *

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• 5 / 5

  

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  Everything went smoothly without any unexpected issues

  Review of 8/10/23, following an experience of 3/2/23 by A A. *

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• 1 / 5

  

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  I had an issue with the owners, rvezy was not willing to help navigate. I was charged an additional $350 and no opportunity to discuss the issue. Very poor customer service.

  Review of 8/10/23, following an experience of 5/19/23 by A A. *

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• 5 / 5

  

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  Easy to book and all the communication was easy.

  Review of 8/10/23, following an experience of 1/21/23 by A A. *

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• 1 / 5

  

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  Overall experience was extremely poor. Initially the App didn’t work then it was extremely glitchy. I needed to phone Customer Support 5 times for assistance - with not great advice given. At one point we were told to use the website best used via a laptop/PC not common items when travelling. There are also many ‘hidden’ costs. When we found the RV we wanted at the original price we wanted to pay the final cost with add ins was 70% more than initial cost. Would I use RV-not-so-ezy again? Not as long as there are better ways to rent an RV.

  Review of 8/10/23, following an experience of 7/18/23 by A A. *

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• 2 / 5

  

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  Although customer service was helpful and good to deal with the website was not friendly, did not allow me to access required information and required me to contact customer service more than once, even requiring them to fill out forms I could not access.

  Review of 8/10/23, following an experience of 3/6/23 by A A. *

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• 5 / 5

  

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  The RV is well maintained and cleaned, the host were so nice helped us linked-up the trailer and explained everything clearly, which are so much appreciated for we are just second- time RV-campers. We did have to bug the host by Text messaging from time to time and always received fast feedback. Highly recommend!

  Review of 8/10/23, following an experience of 3/14/23 by A A. *

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• 5 / 5

  

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  Excellent communication. Product was as described. Owner was fantastic to work with. Great experience.

  Review of 8/10/23, following an experience of 7/4/23 by A A. *

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• 5 / 5

  

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  Great site for booking a van or RV. Easy to use and takes care of everything. It was easy to find the perfect vehicle for us and take care of all the insurance and details. Speaking with the guy who rented the vehicle, he really liked the website as well.

  Review of 8/8/23, following an experience of 4/29/23 by A A. *

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• 5 / 5

  

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  Super simple to use the site. Easy to communicate with the host as well thru the app.

  Review of 8/8/23, following an experience of 5/20/23 by A A. *

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• 5 / 5

  

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  Mark was amazing!!!

  Review of 8/8/23, following an experience of 3/1/23 by A A. *

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• 5 / 5

  

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  All very well set up! RVezy site easy to follow and for us thorough!! Certainly recommend!!

  Review of 8/8/23, following an experience of 6/26/23 by A A. *

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• 5 / 5

  

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  was a great experience . with the person who went through the operation of trailer to set up and use all equipment worked great .

  Review of 8/8/23, following an experience of 2/14/23 by A A. *

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• 5 / 5

  

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  Trip was canceled at the last minute due to camp site being flooded and was given a full refund. Great service!

  Review of 8/8/23, following an experience of 7/8/23 by A A. *

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• 5 / 5

  

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  Rvezy makes the whole process very smooth and simple to navigate.

  Review of 8/8/23, following an experience of 4/27/23 by A A. *

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• 5 / 5

  

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  Rented trailer for 2 day stay. It was very convenient and well defined process to rent via RVezy. Highly recommended

  Review of 8/8/23, following an experience of 2/23/23 by A A. *

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• 5 / 5

  

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  Easy to use with simple UX interface. The toughest thing was trying to upload photos in a place with limited connectivity for the check-in and check-out.

  Review of 8/8/23, following an experience of 7/7/23 by A A. *

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• 5 / 5

  

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  We had a great host.

  Review of 8/8/23, following an experience of 5/22/23 by A A. *

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• 5 / 5

  

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  This was our first time using RVEZY. It was a great experience. Will look forward to using RVESY again.

  Review of 8/8/23, following an experience of 3/19/23 by A A. *

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• 5 / 5

  

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  RVezy was recommended to me by someone who came upon the site, not based on experience. So I wasn't sure what to expect. But, the site was very easy to navigate and I got just what I was promised. I liked that I was notified every step of the journey. Very trusted site for me now too as the owner of the trailer was great at communicating as well. Thank you for everything.

  Review of 8/8/23, following an experience of 7/12/23 by A A. *

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• 5 / 5

  

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  Rvezy is a great site easy to deal with even if your technology skills are limited if I can do it anyone can! They send reminders and are clear of exactly what is needed. Messages are answered promptly!

  Review of 8/8/23, following an experience of 3/5/23 by A A. *

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• 4 / 5

  

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  Great experience

  Review of 8/8/23, following an experience of 12/31/22 by A A. *

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• 5 / 5

  

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  Easy to use, and support is just a phone away...Great platform.

  Review of 8/8/23, following an experience of 4/27/23 by A A. *

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• 5 / 5

  

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  When my first request wasn't answered RVezy sent me a request for another available RV on my dates and I didn't even have to look any further. That was super cool.

  Review of 8/8/23, following an experience of 7/16/23 by A A. *

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• 5 / 5

  

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  Very easy and smooth process to rent a trailer.

  Review of 8/8/23, following an experience of 7/19/23 by A A. *

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• 1 / 5

  

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  Horrendous experience. Awful host. Would never use again or recommend.

  Review of 8/8/23, following an experience of 6/24/23 by A A. *

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• 5 / 5

  

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  Great experience. Will use again

  Review of 8/8/23, following an experience of 7/21/23 by A A. *

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• 5 / 5

  

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  All was perfect a very Good expérience

  Review of 8/8/23, following an experience of 7/3/23 by A A. *

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• 5 / 5

  

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  Très bien

  Review of 8/8/23, following an experience of 6/2/23 by A A. *

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• 5 / 5

  

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  Easy and reliable. Thank you.

  Review of 8/8/23, following an experience of 6/2/23 by A A. *

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• 5 / 5

  

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  It was an overall Great experience. From the start to end of the rental reservation.

  Review of 8/8/23, following an experience of 6/13/23 by A A. *

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• 4 / 5

  

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  Good experience renting with RVezy. It felt good to have the insurance of a third-party involved when renting an RV.

  Review of 8/8/23, following an experience of 6/4/23 by A A. *

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• 4 / 5

  

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  Found a great RV from a lovely couple. Difficult to make changes to the booking, however.

  Review of 8/8/23, following an experience of 3/29/23 by A A. *

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• 4 / 5

  

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  We found RVezy to be very good to deal with and the motorhome we rented for about 3 weeks was well-equipped. Mid-journey queries were promptly answered, by knowledgeable staff. As airline passengers, the only concerns we had were the time, and cab costs, of travel from the airport to pick-up the motorhome and after drop-off travel.

  Review of 8/8/23, following an experience of 2/9/23 by A A. *

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• 5 / 5

  

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  Easy to use. User friendly process. Will ustize again.

  Review of 8/6/23, following an experience of 5/1/23 by A A. *

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• 5 / 5

  

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  Première expérience avec cette application. Nous avons eu un très bon service. Le contrat de location et le contact avec le propriétaire est très facile. Nous sommes très satisfait.

  Review of 8/6/23, following an experience of 6/1/23 by A A. *

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• 5 / 5

  

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  Very smooth experience.

  Review of 8/6/23, following an experience of 7/22/22 by A A. *

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• 4 / 5

  

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  You need to improve booking system so that units are not being booked for going out on the same day it is coming in. Does not give owners time to clean, prep and so forth. Overall easy to use system and will use again.

  Review of 8/6/23, following an experience of 5/18/23 by A A. *

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• 5 / 5

  

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  Great site. Easy to use on both my PC and my IPhone. Don’t change anything!

  Review of 8/6/23, following an experience of 6/22/23 by A A. *

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• 5 / 5

  

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  Very easy to use app. Highly recommend for anyone getting into exploring and travel.

  Review of 8/6/23, following an experience of 5/12/23 by A A. *

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• 5 / 5

  

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  Such a super easy way to rent/acquire an rv! Last minute I looked up how to rent, and in a few days , all online set up, had my trailer set at a campsite waiting. Everything is as it says and it’s all on the level

  Review of 8/6/23, following an experience of 7/11/23 by A A. *

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• 5 / 5

  

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  Great experience

  Review of 8/6/23, following an experience of 4/16/23 by A A. *

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• 5 / 5

  

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  Very easy to find the unit we were looking for. Site was easy to navigate. Overall, a great experience.

  Review of 8/6/23, following an experience of 3/26/23 by A A. *

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• 4 / 5

  

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  There was only one small issue with accepting liability for moving the rental even if I wasn't driving it during the driver registration phase. I communicated with someone there and hopefully that question will be modified in the future. Everything else was really easy and good. Thanks for helping make our family vacation really nice.

  Review of 8/6/23, following an experience of 3/30/23 by A A. *

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• 5 / 5

  

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  Nous avons eu un super service

  Review of 8/6/23, following an experience of 9/2/22 by A A. *

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• 5 / 5

  

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  RVezy makes it simple to connect RV/Camper owners to RV Rental Customers. Great selection and process is simple

  Review of 8/6/23, following an experience of 7/15/23 by A A. *

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• 3 / 5

  

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  Whenever I got in touch with an actual person, the service was good and the people were helpful. But anything to Fido with the site and its navigation was awkward and difficult - it often took me 2-3 times to log on and it wasn’t very helpful when I tried to get information … eg, when I asked for info on my trip, it said I had no trio booked, and yet I DID. I’ve finished my trip and am reluctant to try RVezy again …

  Review of 8/6/23, following an experience of 6/3/23 by A A. *

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• 4 / 5

  

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  Some of the processes were a bit confusing. I'm not the most skilled at technology. I prefer to deal with people face to face or over the phone.

  Review of 8/6/23, following an experience of 7/5/23 by A A. *

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• 2 / 5

  

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  No backing when I had issues

  Review of 8/6/23, following an experience of 3/18/23 by A A. *

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• 4 / 5

  

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  The web site was very easy to use. I was satisfied with my rental and the hosts were great to deal with. The only issue I had was with the mobile app, I found it hard to use and I mistakenly completed my rental without filling out the return inspection. I can not reopen the app to do so.

  Review of 8/6/23, following an experience of 4/25/23 by A A. *

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• 5 / 5

  

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  Great app! Easy to use. Will be using it a lot for future trips.

  Review of 8/6/23, following an experience of 6/26/23 by A A. *

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• 5 / 5

  

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  Rvezy made our camping trip smooth and easy!

  Review of 8/6/23, following an experience of 7/2/23 by A A. *

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• 5 / 5

  

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  Booking site is easy to use, app worked well, and communication was great. Would use again!

  Review of 8/6/23, following an experience of 6/27/23 by A A. *

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• 5 / 5

  

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  Site was easy to navigate and rental agreement was quick. The price per day was deceiving,many items I clicked on were 20-30 dollars more than the price advertised in the beginning list.

  Review of 8/6/23, following an experience of 6/18/23 by A A. *

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• 5 / 5

  

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  Great experience. Found the perfect caper right away ND everything else was great from pick up to drop off and inbetween

  Review of 8/6/23, following an experience of 7/4/23 by A A. *

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• 5 / 5

  

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  Great service. Hope to use again in the near future

  Review of 8/6/23, following an experience of 5/19/23 by A A. *

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• 5 / 5

  

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  Really good first experience

  Review of 8/6/23, following an experience of 7/7/23 by A A. *

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• 5 / 5

  

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  The site was easy to use and we enjoyed using it.

  Review of 8/2/23, following an experience of 2/28/23 by A A. *

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• 5 / 5

  

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  It was very good experience.

  Review of 8/2/23, following an experience of 6/27/23 by A A. *

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• 5 / 5

  

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  Booking was seamless and the RV experiences was a lot of fun for me and my famiy

  Review of 8/2/23, following an experience of 4/8/23 by A A. *

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• 5 / 5

  

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  Great selection, easy process

  Review of 8/2/23, following an experience of 2/16/23 by A A. *

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• 5 / 5

  

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  It's an excellent app, very easy and fast to use.

  Review of 8/2/23, following an experience of 2/2/23 by A A. *

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• 5 / 5

  

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  Good

  Review of 8/2/23, following an experience of 1/31/23 by A A. *

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• 4 / 5

  

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  Thank you very much. Great site

  Review of 8/2/23, following an experience of 3/19/23 by A A. *

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• 5 / 5

  

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  The site is easy to use. There are many safeguards in place to make you feel covered.

  Review of 8/2/23, following an experience of 7/7/23 by A A. *

  *Pseudonymized data at the request of the author

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