Customer reviews for rvezy.com

4.5 / 5

Calculated from 924 reviews obtained over the last 12 months

12210 reviews since 29/08/2018

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RVezy provides a seamless and user-friendly platform for renting RVs, with quick communication from owners and clean, well-equipped vehicles.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information rvezy.com

  • Company

    RVezy

  • Description

    RVezy is North America’s top rated RV rental marketplace, providing outdoor enthusiasts with a safe and affordable way to rent unique and authentic RVs from private owners. As an owner first platform, RVezy has empowered thousands of RV entrepreneurs to share their passion and earn additional income when their RVs are not in use. With comprehensive insurance coverage, 24/7 roadside assistance, an easy-to-use app, and best-in-class support, RVezy is the easiest and most secure way to rent an RV.

  • Address

    245 Cooper St Suite 600 K2P 0G2 Ottawa

  • Website

    https://www.rvezy.com

  • Category

    Travel and tourism

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icon sparkle Review Summary

RVezy provides a seamless and user-friendly platform for renting RVs, with quick communication from owners and clean, well-equipped vehicles.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
    Edit Flag

    RVezy was easy to navigate and I was able to review different RV’s and pick the one of our choice! Will definitely use again. Thanks😊

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  • 5 / 5
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    Excellent

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  • 5 / 5
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    It was easy and they followed through the entire process from beginning to end.

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  • 5 / 5
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    Very good

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  • 3 / 5
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    the order went well,the check in and out paper work was diffacult for me

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  • 4 / 5
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    The app is fine but had some issues when picking up. The app camera wasn’t working. Now I want to write a review for my RV I rented and can’t figure out how. Just a few confusing things but great concept.

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  • 5 / 5
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    Process was easy to navigate. Clear.

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  • 4 / 5
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    Rvezy in all we're very helpful. I don't like how the person renting their RV is able to harass customers via personal text and via Rvezy. I'm not sure how you can improve that but that was the only problem I had. Communications on the site itself but I was able to call and get help.

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  • 5 / 5
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    Jordan provided me with the experience I needed! The camper van was perfect for just me for a two night stay. I had never used a compostable toilet before, but it was easy to use and completely unnoticable. The kitchen space was just enough for my small coffee pot and even a small ice maker; I still had counter space! The bed was comfortable, and despite cool nights, I was plenty warm! The privacy of putting up the window coverings gave me a sense of safety and security. I had a question in the middle of it all, and reached out to Jordan, and he was quick to respond. I have already recommended RVezy to others, and would definitely use this service again. I also appreciate Jordan's accomodations, and if needed would request this camper van. Thank you!

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  • 5 / 5
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    Easy to use.

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  • 5 / 5
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    Jodie was the BEST host to work with! She was VERY accommodating and bent over backwards for us. If I could give 10 stars if I could! AND, The trailer was PERFECT! It was a nice size for what we needed, light weight, and was SUPER easy to haul. No problems whatsoever. Thank you Jodie!

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  • 4 / 5
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    Great communication

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  • 5 / 5
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    Great app and site that made it easy to find a rental and communicate with the owner of the RV

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  • 5 / 5
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    This was our first time using RVezy. It was very easy and we were quite pleased with our whole interaction from the RVezy platform to the rental itself.

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  • 5 / 5
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    This app was amazing! The air bnb of Rv/van rentals!! I proposed on this trip and she said yes. Will definitely use this app again and recommend it to everyone

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  • 3 / 5
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    I was surprised to see that the cost for delivery was not 300$ as annouced but 360$. That’a a lot more than taxes! I don’t appreciate when there are hidden fees. I undertand that it is the same thing with other companies in the tourist world like the airline companies, but still I don’t like it

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  • 5 / 5
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    This was the best RV Rental. Clean, cute and cozy. Perfect for 2 to 4 people. Heather got us all set up and all we had to do was enjoy. Can’t wait to rent again

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  • 3 / 5
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    Good.

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  • 4 / 5
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    Everything was wonderful!

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  • 1 / 5
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    Deposit took a ridiculous amount of time to be returned.

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  • 5 / 5
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    Great trailer. Great service.

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  • 4 / 5
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    I Recommend RVevy. Easy to deal with.

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  • 3 / 5
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    Everything is interesting, but as so many others, the fees you’re taking from both sides (people who reserve and people who rent) are too much

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  • 5 / 5
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    First time using RVezy but had a great experience renting a toy hauler for the weekend. Will definitely be back when booking our next camping trip

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  • 5 / 5
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    En français svp

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  • 4 / 5
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    site worked well and we were able to find an RV in the area we wanted.

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  • 4 / 5
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    Everything was great but it would have been better if the listing included info such as whether you need a brake controller and what size tow ball and height of the coupler so you can ensure you have the right equipment to tow.

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  • 4 / 5
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    Easy to find an RV that matched our needs. RVezy staff were very helpful. Fees and charges do add up though.

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  • 4 / 5
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    The service matching customers looking to rent an RV to hosts willing to rent out their RV's is quite helpful. I successfully rented a travel trailer for 10 nights using RVezy. My only concern was that the process was way more complex than what I was expecting. I understand the need to cross all the T's and dot all the I's due to liability issues but for me personally, I found the experience stressful. Having said all that, I would still use the service again as it satisfied my need to find a travel trailer to rent.

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  • 4 / 5
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    I was totally satisfied with the use of RVezy.com.

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  • 5 / 5
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    Booking an rv was easy, well layed out and informative from start to finish. I will definitely do it again.

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  • 5 / 5
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    Easy to use, great little service for times when you don’t want to camp in a tent.

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  • 5 / 5
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    The reservation was very easy and quick.

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  • 5 / 5
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    Quick and easy way to book an RV, even for a first timer. Many stages to correct and align booking before departure and return of RV.

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  • 5 / 5
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    Great App secure and convenient. Definitely worth the experience.

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  • 1 / 5
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    I never rent from this site again I’ll spend my money elsewhere

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  • 5 / 5
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    Nice and easy app to use, safe

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  • 5 / 5
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    Easy, supportive and professional.

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  • 5 / 5
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    Easy site, fast responses.

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  • 5 / 5
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    All went well

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  • 5 / 5
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    Very professional and easy to work with.

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  • 5 / 5
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    Great site, easy to use.

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  • 5 / 5
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    Everything worked out great

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  • 5 / 5
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    Everything went without a hitch. Great time great host will do again.

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  • 5 / 5
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    Such a great process from start to finish!

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  • 5 / 5
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    Nice service, great customer service!

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  • 5 / 5
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    Easy and worry free!

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  • 5 / 5
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    Renting was easy and Chris and Spencer were great during pick up and drop off

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  • 4 / 5
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    Seems like there is a complicated process to rent

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  • 1 / 5
    Edit Flag

    My booking was completed on October 8th and it is now the 19th and I still have not received my refund of $1k security deposit. I was told I had to leave a review in order to close out the booking but the booking doesn't show up in my account when I log in. I have messaged support multiple times to tell them that and was promised my deposit back on the 17th and still have not gotten it back. To hold someones $1k at your will be demanding a review is unethical. Do not rent from these people unless you want to fight to get your money back.

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  • 3 / 5
    Edit Flag

    The platform and process was easy and helpful. The fees charged are too high in my opinion. I was also concerned that I paid for insurance and never received a policy or even an insurance card. Fortunately I had no reason to present it.

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  • 5 / 5
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    Our experience was delightful both going and coming on our trip!

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  • 5 / 5
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    We were able to find an RV ban for a reasonable price. The rental, pickup, and drop off went well. Easy to use this app.

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  • 3 / 5
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    The only negative thing I can mention here is that the RVezy service fee is considerably high, and it would be nice to have discount options for long-term renters.

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  • 5 / 5
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    Easy to navigate. Lots of options

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  • 3 / 5
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    All the rv occupies some repairs the cooler broken handles and not divisions and dirty in general

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  • 5 / 5
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    Everything is well explained and the follow up is well done.

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  • 5 / 5
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    Easy to book, we had a great trip

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  • 4 / 5
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    Booking was easy and quick. Communication with owner of unit was a breeze. A little more flexibility when there is a hiccup would be appreciated. Will use this site again

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  • 5 / 5
    Edit Flag

    Excellent service !

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  • 4 / 5
    Edit Flag

    We are hosts AND guests. The app is fairly straight forward to use, however making changes to your booking is not easy. As a host I've found it very difficult to make changes to a booking. Recently as a guest I asked the host to amend our booking (add-ons) and I don't believe it was done. As a host I will be anxiously awaiting algorithmic pricing to optimize host profits.

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  • 5 / 5
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    The RV easy side is very easy to navigate. Being able to take a look at the trailer that you’re going to rent. The pick up and drop off of the trailer. Very smooth.

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  • 4 / 5
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    Well made site easy to use.

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  • 5 / 5
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    Excellent experience!

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  • 5 / 5
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    First time using RVezy and I was impressed with how easy and thorough the website is.

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  • 3 / 5
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    Good, but expensive !

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  • 5 / 5
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    I booked very last minute as a result of another booking being canceled while I was on the way to pick it up. Owner went out of his way to get it ready for me and meet up quickly. The hospitality was much appreciated.

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  • 5 / 5
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    Great experience, easy to use and worked out great to rent an additional camper for guests to join us. Will be back next time. Thank You.

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  • 5 / 5
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    We found it very easy to use the app and book a van for our recent vacation!

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  • 4 / 5
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    Very easy to work with. Had the best person -to-person Customer Service as there's nothing better than talking to a Human to get the information you need.

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  • 5 / 5
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    First time using RVeasy and everything was surprisingly very simple. The owner of the Travel Trailer was very helpful and nice. I had to have a very last minute change on my pickup date and it was super simple and hassle free. I will definitely use the service again!

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  • 5 / 5
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    Absolutely great trip and stay. Thank all who participate in making it happen.

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  • 5 / 5
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    It was seamless

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  • 5 / 5
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    RVezy was exactly as the name implies, super easy and allowed us to enjoy a weekend of camping and not having to own a camper! We will be using it again.

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  • 4 / 5
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    Très bien comme expérience. Une amélioration serait au niveau des assurances afin de mieux comprendre comment celà fonctionne. Au début ce n’est pas évident de savoir si nous sommes assuré ou pas, si nous devons nous assurer avec RVesy ou le propriétaire du vehicule ou notre propre assurance.

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  • 5 / 5
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    Took a while to navigate the app but you guys have been excellent on helping us through a stressful situation with the host. I highly recommend your company and we will use your service again. Thank you

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  • 5 / 5
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    I am using the RVezy app, it was so easy and comfortable. Best range of different RVS, definitely recommended.

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  • 5 / 5
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    Brilliant idea, super greatfull for the service, highly recommended to people who are traveling with older people who need more comfort, but want the outside experience.

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  • 4 / 5
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    good

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  • 5 / 5
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    Very easy to use and rent! I’ll be using Rvezy a lot more in the future 😊

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  • 5 / 5
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    Everything was ezy! Got emails with reminders and notifications for messages so nothing was missed. Will definitely use again.

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  • 5 / 5
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    Very easy process to rent

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  • 5 / 5
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    Everything was bang on. Brian was very flexible with pickup and drop off times. Had a seamless and satisfying experience overall.

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  • 5 / 5
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    The site was convenient and easy to use. I appreciated the reminders and communication throughout the booking process.

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  • 5 / 5
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    Very easy to use. Very satisfying!

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  • 5 / 5
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    I could not be happier with my Rv-travel trailer rental. It was smooth , great communication, and perfect for my needs. They delivered in experience, I actually picked it up. 😎

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  • 5 / 5
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    I am very happy dealing with RVezy. they helped with a couple issues I had they always responded to my phone calls I will use them in the future

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  • 3 / 5
    Edit Flag

    App has issues, things that don’t translate to the owner or real world of the booking. Feels careless since some of the options I’m asked to “acknowledge” don’t apply to my type of camper. Also learning that so many of the “fees” charged are pocketed by RV Eazy, and not the owner. Was tough to swallow before, but now even worse. Will not be using this app again unless I see the BS eg “cleaning fee” from COVID dropped. Nice revenue stream I’m sure, but enough is enough: I expect my RV rental to be clean, part of the rental cost.

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  • 5 / 5
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    Trailer was great, communication was easy. Would definitely rent again.

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  • 5 / 5
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    The best place to find convenient RVs.

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  • 4 / 5
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    Grande roulotte spacieuse, hôte sympathique

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  • 1 / 5
    Edit Flag

    Service fees and taxes on top of terrible customer service from hosts is the main reason to stay away. We had a host cancel 3 days before our trip and all rvezy would do is give us credit or refund us in 7-10 days. Ridiculous!

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  • 5 / 5
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    super

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  • 5 / 5
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    La réservation a été facile à faire, et tout est bien expliqué et complet, l'application est très bien fait aussi. Nous avons fait un voyage exceptionnel grâce à cette reservation. Je la recommande sans hésitation.

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  • 4 / 5
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    What I exoected to rent was exactly what I got. No surprises or hidden charges. Good platform to communicate with the owner I was renting from. Good solid process for pickup and drop off to ensure neither of us got ripped off.

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  • 3 / 5
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    I was very happy with the owner and the variety of rentals available but I found the website difficult to use

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  • 5 / 5
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    Trailer was in great shape process was very easy plan on using again.

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  • 4 / 5
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    excellent

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  • 1 / 5
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    Zero stars for our host. The most unprofessional service I have seen/dealt with. Pickup was easy and smooth drop off was just as smooth. I mentioned that the stove knobs got melted and that is something we will need to pay for. She then says no problem I’ll message you with the details later. The “details” concluded that the knobs for a stove are 100$ and that doesn’t include the fact that she needs to take her rv all the way into town to get a couple knobs put on. Let’s be realistic here. It’s as simple as lifting off the knobs and pushing the new ones in. Unethical and disgusting how she treated us just to pocket a couple more dollars. Will not be returning to this app or this renter.

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  • 5 / 5
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    very satisfied with the apps, even problem with drivers license (in non-credit card format) were quickly solved.

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