Customer reviews for rvezy.com

4.5 / 5

Calculated from 924 reviews obtained over the last 12 months

12210 reviews since 29/08/2018

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RVezy provides a seamless and user-friendly platform for renting RVs, with quick communication from owners and clean, well-equipped vehicles.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information rvezy.com

  • Company

    RVezy

  • Description

    RVezy is North America’s top rated RV rental marketplace, providing outdoor enthusiasts with a safe and affordable way to rent unique and authentic RVs from private owners. As an owner first platform, RVezy has empowered thousands of RV entrepreneurs to share their passion and earn additional income when their RVs are not in use. With comprehensive insurance coverage, 24/7 roadside assistance, an easy-to-use app, and best-in-class support, RVezy is the easiest and most secure way to rent an RV.

  • Address

    245 Cooper St Suite 600 K2P 0G2 Ottawa

  • Website

    https://www.rvezy.com

  • Category

    Travel and tourism

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icon sparkle Review Summary

RVezy provides a seamless and user-friendly platform for renting RVs, with quick communication from owners and clean, well-equipped vehicles.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Great service!

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Everything was straightforward. I like that the app gives instructions on the inspections.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Easy to use. Have no complaints except extra fees!

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  • 5 / 5
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    Great find. I will definitely utilize this app again.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    RVezy was easy to navigate and provided instant feedback, would use again, thank you!

    Review of , following an experience of by A A. *

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  • 4 / 5
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    App is easy to use and navigate and there is lots of options for what you are looking for in a multitude of areas. My only complaint is service fees are high...when you go rent a trailer for $105 a night, renting it for 2 nights and your final cost is $374, that's a little much. Cheaper to get a hotel room at that point with a lot less work and effort.

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  • 4 / 5
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    RV was Good and all went well.

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  • 5 / 5
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    It was excellent to use from start to finish. We had a great vacation with family and made great memories. We found the perfect RV and a great Host that met all our needs with their RV

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  • 3 / 5
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    It does what it's supposed to do. No feature or function stands out.

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  • 5 / 5
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    WE rented an RV with RVezy and the app is so helpful and easy to use. Helps a lot to have all inspections done

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  • 3 / 5
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    Site is best described as‘clunky’, especially the messaging.

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  • 5 / 5
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    Very nice

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  • 5 / 5
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    Like the app

    Review of , following an experience of by A A. *

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  • 5 / 5
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    This was my first experience with RVezy and I was very impressed with Rob who was my host. He was punctual in delivering his RV to the horse show site and also in picking it up 5 days later. The RV was cozy and clean and very comfortable. I have booked Rob's camper again for another horse show!!

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  • 5 / 5
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    Very easy to sort and find the price point and style of RV we needed for our trip.

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  • 5 / 5
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    I loved working with RVEzy. They had great communication and put us in touch with wonderful RV owners. We would use them Again!

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  • 5 / 5
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    Using RVezy for our first time RV rental was positive. It is nice to have both the lessor and lessee go through some pre screening to give more assurances to both sides this is legit . I would use this site again if we were to rent a motor home . In our situation renting an RV at away from home base location allowed us save $$ to get RV across a ferry etc to the destination areas we really wanted to see . Our Host was easy to work with and accommodating providing storage for our auto while away Had some problems with inspection / departure info submission pages on this site . Email directs to place but connection link area not intuitive . Host fills out one too so maybe just have renters click box to agree at start/end as host knows site better from using it for rentals but I get the safety issue on both sides . We had no issues with our hosts inspection but tried several times to find area to complete but no success Communications with lessor all through through messaging on site was easy . Added insurance , services all easy to work with at initial contract stage works well with good feedback , communications with this site . Reminders and documentation e docs all work well . Again I would use this site for next adventure !

    Review of , following an experience of by A A. *

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  • 4 / 5
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    I found this very easy to use but did find that the location of the rental didn’t show up quite correctly when I searched. It was a bit farther away

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  • 3 / 5
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    Good but message UI is not good because I couldn't copy and paste the message. It make me difficult for easy communication

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  • 5 / 5
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    Nous avons beaucoup aimé sa très bien

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  • 5 / 5
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    What a great experience. Clean, spacious and comfortable. I would do it again.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Last minute booking made easy and simple.

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  • 5 / 5
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    First time user of the RVezy platform. Our experience with RVezy and the trailer owner was great.The process was seamless and we look forward to using your services again. Ty

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  • 5 / 5
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    Great

    Review of , following an experience of by A A. *

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  • 5 / 5
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    We had wonderful experience with RVezy and the owner of the RV we rented

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  • 4 / 5
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    When I called with a question, I did not get a person who's first language was English. I found that frustrating. We were extremely happy with the camper.

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  • 5 / 5
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    Everything was good and as said. Thx

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  • 5 / 5
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    Made the entire process seamless Great webpage Easy to use

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  • 4 / 5
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    Site fairly easy to use keep you updated and on track. Don’t like insurance when not hooking to rv or moving it. Need to make fees easier to understand and navigate

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  • 4 / 5
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    It was fairly easy to use . My only complaint was some lack of clarity for miscellaneous charges, but overall, a good experience.

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  • 5 / 5
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    Great RV, Great service, very happy customer. Will rent again!

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  • 4 / 5
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    Eu achei ótimo que eles me ligaram para tentar me ajudar com o problema na hora do cadastro, porem não foram tao precisos ao explicar o que esta causando erro na identificação.

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  • 5 / 5
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    Very helpful and easy to deal with.

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  • 5 / 5
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    Easy to search, book and track our reservation!

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  • 1 / 5
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    My host was a fool! and RVEZY didn't help me

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Had a great experience with my rental on RVezy. Seamless transaction with my host.

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  • 5 / 5
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    I appreciated the opportunity to rent the camper. I personally thought the App was clunky to use. I could never find what I was looking for in short order.

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  • 4 / 5
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    I will use again for sure.

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  • 5 / 5
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    excellent RV; excellent owner!

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  • 3 / 5
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    The host experience was really good, the payment part requires lot of work, not sure after close out and all payments why the deposit is held even after hosts have cleared it? Once account is settled all should be in week

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  • 4 / 5
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    Hosts worked hard to ensure our holiday went smoothly. They were very pleasant. Unfortunately, there were a couple of unfortunate technical issues with the RV. That said, these were dealt with efficiently and very promptly, these things happen, no complaint. Thank you for looking after us, we have no hesitation in recommending you to others.

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  • 5 / 5
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    Easy to use site!

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  • 3 / 5
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    1 week booking. RV was new, spacious and clean. Quick & easy last minute booking. Was delivered an RV with a dead battery. It came straight from the dealership and apparently the " dealership did not have it set up or plugged in properly prior to delivering?" I brought a generator with me and the campsite generating hours were 8am-10am and 6pm-8pm. Host sent a mechanic immediately and a second time after discovering the RV battery to the campsite and he advised that once I get in a good 6pm-8pm charge and the sun from the solar panels that I would be good for the next the few days and even that wasn't enough for the battery. My camping neighbors were nice enough to let me charge the RV for at least 5 hours and even then the RV would be low battery or dead by the next morning. I did NOT leave the heat running during the night in hopes to reserve battery but I woke up cold every day. The water switch only came on when I needed to use the bathroom & only turned on lights when I was inside at night. I tried to keep it at the bare minimium to reserve whatever power would be left every day. I booked for a warm luxury experience and got the complete opposite. I didn't want to leave a review as I don't want to say any thing bad but this was my honest experience. Because of this reviewI am sure the next guests will have a 100% better experience.. so don't let this defer you from booking.. it was a learning experience for us on both ends. Would I ever spend the amount of money for this experience again? Definitely not. I would give it a 2.5 since theres no option, I left it at 3.

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  • 5 / 5
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    great way to get away or just for sleeping arrangements as we did for guests from out of town !!

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  • 4 / 5
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    Only problem was I kept getting kicked out of the app and my password stopped working. Great options, easy communication.

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  • 5 / 5
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    First time user and enjoyed the platform

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  • 3 / 5
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    4 Stars

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  • 5 / 5
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    A great company with amazing customer service!!

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  • 5 / 5
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    Great experience, great trip! No hassles and great communication. Will rent from them again.

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  • 5 / 5
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    RVezy is a wonderful and straight forward app. No issues or concerns and the customer service response time was super fast. Will definitely keep using for our glamping/camping needs!

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  • 5 / 5
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    Definitely easy to use. I kiked the text reminders

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  • 5 / 5
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    Great hosts, great experience

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  • 5 / 5
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    My experience with RVezy was easy and informative. Would definitely use again

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  • 3 / 5
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    Would not rent an RV from a private individual again. There were to many safety issues and the RV was not well kept up like it appeared in the photos. The site worked fine but the idea behind it is flawed if there isn't quality control on the rvs. I would love to give the owner of the RV negative feedback but it didn't seem like my review would be anonymous and I didn't want retaliation from him. The RV was literally falling apart.

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  • 4 / 5
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    Great experience.

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  • 4 / 5
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    Very good app but I had difficulties on the process - unsure what to do next and where to find it. But called your help number and it was made clear to me. Thank you!

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  • 5 / 5
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    Super easy to use. I love using Rvezy for its practicality and peace of mind.

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  • 5 / 5
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    Using rvezy.com to book a high quality, clean, and modern camper for our trip made the difference and I would recommend it to anyone.

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  • 5 / 5
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    We found the whole process very simple. Prompt response to all our questions. Lots of choices of trailers. Delivery was easy to arrange. Trailer owner very accommodating.

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  • 4 / 5
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    RVezy did a great job in finding me a rental trailer. All communication between us was excellent. I have expressed my review concering some issues with the trailer to the host.

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  • 5 / 5
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    Awesome app to rent a trailer for a weekend of camping! Easy to use!

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  • 5 / 5
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    The web site is not very intuitive, sometimes difficult to navigate. Not sure at times where to go to get the information that is needed.

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  • 5 / 5
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    RVezy was great

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  • 5 / 5
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    Slick

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  • 2 / 5
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    Questionable practices.

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  • 5 / 5
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    Very easy, great service.

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  • 5 / 5
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    Easy to book. Great folks that rented the RV. Difficult to leave a review. I wanted to leave a glowing review for Heather, but couldn’t see how to on the ap.

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  • 4 / 5
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    Great people. Communication could improve but the service and product is solid.

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  • 5 / 5
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    The entire experience was wonderful no complaints at all.

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  • 5 / 5
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    The whole experience with RVezy was great. Easy pickup and drop off procedure. Whenever we had a question the host got back to us immediately. So friendly and helpful at all times. Would definitely recommend.

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  • 5 / 5
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    Excellent support with any concerns we had. Very quick to respond.

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  • 5 / 5
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    First time renting an RV. RVezy made super easy and simple to navigate their website and rental process. Our host was excellent as well

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  • 5 / 5
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    A great service that puts RV renters and owners together on terrific site!

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  • 4 / 5
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    The app has problems. On 06-Feb-2024 the app simply did not work at all on android phones. Also, the android app was often running into problems and taking a long time to load pages.

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  • 1 / 5
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    Loved loved the RV and Stephen. But I didn't receive my deposit back. Been almost a year and still nothing. So if you go with them don't expect to get your money back and they were Standoff'ish about it.

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  • 5 / 5
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    RVezy was easy to use and made our first experience with an RV fairly stress-free. Our host was very knowledgeable and helpful as well.

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  • 3 / 5
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    RVezy fees are so inflated I had to cut my vacation short :(

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  • 5 / 5
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    Extremely easy to use, prompt responses to our initial inquiry

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  • 5 / 5
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    Very easy to work with and successful

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  • 5 / 5
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    Absolute game changer using RVEZY -- it opens the world to all new possibilities of travel and comfort.

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  • 5 / 5
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    Really great experience.

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  • 5 / 5
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    Buck was a great pleasure to work with.

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  • 5 / 5
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    it is very nice

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  • 5 / 5
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    Great experience!

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  • 1 / 5
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    My booking still is pending. Worst customer service. The representative failed to answer my question about $500 deductible when I informed them that I was not at fault in hit and run accident. I have a Police Report. The damage was only $180 for a broken driver side mirror. According to California laws your insurance company is not entitled to apply the $500 deductible when I was not at fault. Thank you

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  • 5 / 5
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    Excellen...very impressed..easy to navigate, service was great! Just wondering where is my deposit refund.

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  • 4 / 5
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    Overall, the RV was in good condition and the owner very friendly, responsive and great with communication. There was a little more existing damage than expected and a random part flew off while driving. The replacement price we were charged was at fair market value. Overall, we had a great experience and would rent it again any time.

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  • 4 / 5
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    More oversite

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  • 1 / 5
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    Will never use it again. Got ripped off. Was charged fully for an RV that sat in my driveway for an hour before returning because our infant son got extremely sick and we had to cancel our entire holiday plans. Got zero empathy or support from anyone and still somehow was. Charged for cleaning and insurance on top of everything else. Horrible horrible horrible

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  • 5 / 5
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    So easy to use and communicate with providers.

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  • 5 / 5
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    Our experience was lovely! We had a massive pivot because our campsite was evacuated (due to big surf) before we got there. John was so flexible and kind to meet us at another campsite so our vacation could proceed. The camper was clean and easy. Everything worked and the solar was tremendous is keeping the lights and some heat on. We will definitely rent again!

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  • 5 / 5
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    Excellent Service! HighlyRecommended!

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  • 2 / 5
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    We were very satisfied with the RV owner and his service. Where we had a problem was with the site. Very difficult to maneuver

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  • 5 / 5
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    Easy to use

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  • 5 / 5
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    Easy to use the site and find exactly what I was looking for.

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  • 5 / 5
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    Great

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  • 3 / 5
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    First of all, I haven't received the remainder of my deposit. I paid for insurance and it wasn't used to cover the sensor that I damaged so what was the purpose of purchasing insurance. No one has contacted me by phone just email.

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  • 5 / 5
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    Excellent host and had everything we needed! Was very responsive

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  • 5 / 5
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    Easy to use and provides confidence that you can tell the trustworthiness of the RV owner.

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  • 5 / 5
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    Very easy to navigate and lead me to a very great arrangement.

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