Customer reviews for riddlesjewelry.com

Customer reviews

• 5 / 5

  

  Edit Flag

  Christa was very nice

  Review of 12/14/22, following an experience of 12/13/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good quality Jewerly .

  Review of 12/14/22, following an experience of 12/13/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Chaydon Larson was extremely helpful and easy to work with, will definitely be coming back to shop with him

  Review of 12/14/22, following an experience of 12/13/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Chaydon Larsen has great communication skills and he fixed my favorite necklace that I used to wear everyday. Definitely going to come back!

  Review of 12/14/22, following an experience of 12/14/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very helpful 😊

  Review of 12/13/22, following an experience of 12/12/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Brian was extremely knowledgeable and helpful. He was great in guiding us in the direction of exactly what we were looking for at the price we needed. Not a pushy salesman but listened and helped find what we wanted. It was a great overall experience!

  Review of 12/13/22, following an experience of 12/12/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very fast shipping. A much more enjoyable experience than shopping at a Riddles physical store.

  Review of 12/12/22, following an experience of 11/25/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The site is easy to navigated, Ordering is easy and delivery is fast.

  Review of 12/12/22, following an experience of 12/7/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Sonny & Jordan treat us amazing. We love Riddles. They have amazing staff & jewelry! We won’t go anywhere else. Thank you

  Review of 12/11/22, following an experience of 12/11/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great help.

  Review of 12/11/22, following an experience of 12/11/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The sales staff was amazing and helped me find what I was looking for so quickly! Couldn’t recommend them more.

  Review of 12/10/22, following an experience of 12/9/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Smile was worth it.

  Review of 12/10/22, following an experience of 12/10/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Brian was amazing in helping my son replace battery in his Wittenbauer watch. Very nice individual with wonderful customer service.

  Review of 12/10/22, following an experience of 12/10/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Chaydon is always a big help when I come in and shop for gifts and alwaya has great costumer service!

  Review of 12/9/22, following an experience of 12/9/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Brian Manchester helped me find a beautiful pair of earrings for my wife’s 60th birthday. She loved them. He suggested a few different items, but the earrings were very unique!

  Review of 12/9/22, following an experience of 12/8/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Chaydon helped as soon as I walked in. Did a fantastic job

  Review of 12/9/22, following an experience of 12/8/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It was a good experience but I’m still waiting for my thing to get shipped

  Review of 12/9/22, following an experience of 12/5/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Kalub is a great Professional and very comfortable to do business with him. Very pleasant Mare Sneed

  Review of 12/9/22, following an experience of 12/9/22 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Good

  Review of 12/9/22, following an experience of 12/7/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great store!!

  Review of 12/9/22, following an experience of 12/8/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The package came promptly and in great shape! Am pleased with the product. Will make a great Christmas present!

  Review of 12/9/22, following an experience of 11/25/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very friendly and knowledgable staff.

  Review of 12/8/22, following an experience of 12/7/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Chandon and Brian were very knowledgeable and helped me find exactly what I needed

  Review of 12/8/22, following an experience of 12/8/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I love their Web site, easy to look for what I was searching for. Fabulous jewelry items to browse through and purchase.

  Review of 12/8/22, following an experience of 12/2/22 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Delivery was timely, but underwhelmed with my purchase. On line buying does not always lend well to view product for purchase. If I had viewed these earrings in a store setting, they would not be my 1st choice. Shipping material was inferior. I was wrong to expect the purchase would have been packaged a bit more fashionable.

  Review of 12/7/22, following an experience of 12/1/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Had exactly what I was looking for!!

  Review of 12/7/22, following an experience of 12/6/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service with friendly helpful staff!

  Review of 12/7/22, following an experience of 12/6/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Sarah Mascarello was very nice, and friendly! She was able to help me find just what I was looking for.

  Review of 12/6/22, following an experience of 12/5/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I enjoy shopping the web site as it is easy to use. I have never been disappointed in delivery tgime or quality. I do like to shop in person as well especially at the Minot store, always friendly helpful staff.

  Review of 12/6/22, following an experience of 11/29/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Chaydon L. Was expedient and kind and helped me resize my watch band with no troubles. Thank you!

  Review of 12/6/22, following an experience of 12/5/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Chaydon was awesome and quick in helping me. Went ahead with a good vibe all around, and was fast and easy to work with!!

  Review of 12/5/22, following an experience of 12/4/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great customer service.

  Review of 12/4/22, following an experience of 12/3/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I loved working with Sarah M. I had a very old watch that was given to me by my mom, and belonged to my Grandmother. It's an old fashion gold analog watch that has a chained link strap, and some of the links were bent and getting caught on clothes. I hesitated so much taking it anywhere to repair it because of the sentimental value, but Sarah gave me the confidence to do it, and I am really happy with the results. They had to find old parts, but they got it to work and the strap looks perfect! The watch is ready to be passed on to the next generation!

  Review of 12/3/22, following an experience of 12/3/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I love this team with riddles Pueblo, Colorado CHRISTA, is amazing the team is fabulous. They need some Raises. RIDDLE IS MY STORE!!!

  Review of 12/3/22, following an experience of 12/2/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  krista was very helpful

  Review of 12/3/22, following an experience of 12/3/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very nice !

  Review of 12/3/22, following an experience of 12/3/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good customer service

  Review of 12/3/22, following an experience of 12/3/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great selection, easy to navigate through the site and prompt response.

  Review of 12/2/22, following an experience of 11/28/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I received excellent service for my order. Thank you very much.

  Review of 12/1/22, following an experience of 11/28/22 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Pretty easy ordering process. Also, as a web developer, they built a pretty user-friendly website.

  Review of 11/30/22, following an experience of 11/26/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very easy

  Review of 11/30/22, following an experience of 11/26/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great product. Great service!

  Review of 11/28/22, following an experience of 11/9/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Site was easily navigated, the watch was delivered before the expected date. P

  Review of 11/26/22, following an experience of 11/1/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Quick delivery, nicely packaged. I will buy from Riddle's again.

  Review of 11/26/22, following an experience of 11/17/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  ....

  Review of 11/26/22, following an experience of 10/26/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very easy. Quick delivery time. Thanks

  Review of 11/26/22, following an experience of 11/20/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  VERY GOOD SERVICE

  Review of 11/26/22, following an experience of 11/12/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy and great prices.

  Review of 11/26/22, following an experience of 11/21/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great price and fast shipping! Item shipped next day!

  Review of 11/26/22, following an experience of 11/22/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  We have used riddlesjewelry.com for our Elk Ivory jewelry for the past couple years, and will continue to use. Josh makes the process simple, and our jewelry always comes back even better than expected.

  Review of 11/26/22, following an experience of 11/22/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great website and excellent customer service!

  Review of 11/5/22, following an experience of 11/3/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  They had a wide variety of black hills gold to choose from.

  Review of 10/30/22, following an experience of 10/27/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great experience, fast and easy purchase!

  Review of 10/27/22, following an experience of 10/26/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Site was easy to navigate. Was very helpful explaining the protection plan and the other details of my order

  Review of 10/15/22, following an experience of 10/13/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Riddle’s does a very awesome job serving customers!

  Review of 10/14/22, following an experience of 10/13/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The site was pleasant and easier to use. Found what I was looking for

  Review of 10/14/22, following an experience of 10/12/22 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Everything was good

  Review of 10/13/22, following an experience of 9/24/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Was a great experience

  Review of 10/13/22, following an experience of 10/9/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Absolutely stunning

  Review of 10/9/22, following an experience of 10/3/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service,and best price on a watch I have been wanting.

  Review of 10/1/22, following an experience of 9/21/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I had a special order and it got here within the estimated time frame. Josh was very transparent and kept me in the loop with updates!

  Review of 9/24/22, following an experience of 9/24/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service!

  Review of 9/24/22, following an experience of 9/24/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Josh was awesome! Helpful, patient and kind! Dreaded getting this project done and Josh made it easy. He was patient, helpful and kind! Thanks for this service. Sandy Sandy

  Review of 9/23/22, following an experience of 9/23/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  They have provided me with great quality items at wonderful prices

  Review of 9/22/22, following an experience of 9/21/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I was impressed with the quick response and time to get answers for my questions I will continue to use Riddles

  Review of 9/20/22, following an experience of 9/1/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I searched online for quite a while looking for a place to create a ring for my elm ivory I received from my uncle. Riddle’s has a great selection and I was super excited to find they had sterling silver as an option because I love sterling!

  Review of 9/13/22, following an experience of 8/6/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The site was very easy to use and I was able to find what I was looking for in a short time. I have never had a order come so fast.. I would order from here again.

  Review of 9/6/22, following an experience of 8/31/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Love the ring!

  Review of 9/1/22, following an experience of 8/29/22 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Over all the customer service was fantastic. I am however disappointed in how long it took for riddles to actually get my ring from their “manufacturer” (idk if that’s the correct term) I know it was out of riddles control but I am happy with how helpful the RIDDLES customer service was :)

  Review of 9/1/22, following an experience of 8/7/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent site. Delivery earlier than advertised. Great Job!!

  Review of 8/30/22, following an experience of 8/22/22 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Super slow shipping

  Review of 8/30/22, following an experience of 8/9/22 by A A. *

  *Pseudonymized data at the request of the author

  Answer by riddlesjewelry.com

  

  Flag

  Thank you for your feedback! Please accept our apology for the delay on your order. We are working improving our processing time as much as possible. Especially when it comes to ring sizing, like the example on your order. We will continue to make improvements to do better.

• 5 / 5

  

  Edit Flag

  Customer Service and the staff at the store at Oakview Mall in Nebraska was outstanding. I love the jewelry!

  Review of 8/30/22, following an experience of 8/20/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great customer service

  Review of 8/30/22, following an experience of 8/19/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  nice workers great customer service

  Review of 8/30/22, following an experience of 8/19/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Extremely fast processing and shipping!

  Review of 8/16/22, following an experience of 8/12/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  When I purchased this ring online it was delivered in a timely manner and the website was easy to use.

  Review of 8/12/22, following an experience of 7/22/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Well satisfied with my order’

  Review of 8/6/22, following an experience of 8/1/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Jewelry as described. Prompt delivery. Very pretty.

  Review of 7/29/22, following an experience of 7/17/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great people, great service, the best jewelry store.

  Review of 7/23/22, following an experience of 7/13/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Beautiful and high-quality jewelry, great value, and even better customer service.

  Review of 7/21/22, following an experience of 7/13/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Teresa was very kind and patient with helping me pick out my ring. she listened to everything I liked and didn't like and new a specific ring to order in for me that was not in stock. It was the one! Thanks Teresa!

  Review of 7/20/22, following an experience of 7/19/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  My man Mike hooked me up and I really appreciate the time I spent in the store ! He took his time with what I needed, listened to my concern and even enlightened me on the history. It was worth the visit

  Review of 7/20/22, following an experience of 7/19/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very efficient and professional

  Review of 7/13/22, following an experience of 6/25/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Heja took the time finding us what we were looking for and was very knowledgeable and friendly!

  Review of 7/12/22, following an experience of 7/11/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I've never had an issue using the online ordering. It's always quick and easy to us.

  Review of 7/12/22, following an experience of 7/9/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I got a custom ring made for Mother’s Day and I love it. Tabitha in Sioux Falls was great help. I have always love Riddles service!

  Review of 7/10/22, following an experience of 7/9/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very speedy delivery and items are exactly as pictured. Have been to the store several times over the years and know it is quality black hills gold made right there. I live in Pennsylvania and can not wait to visit again! Highly recommend your store and jewelry!!!

  Review of 7/10/22, following an experience of 7/6/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  You guys are awesome, delivered on time never a problem

  Review of 7/9/22, following an experience of 7/1/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Once again, extremely satisfied with Shelly at Riddles! Her advice and info, so important when making a high end purchase! Great quality diamonds and great quality staff!!! Shelly was awesome!

  Review of 7/8/22, following an experience of 7/7/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to order & received in two days.

  Review of 7/1/22, following an experience of 6/28/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I have been using riddles for 18 years and never had a bad experience. No mater what you are looking for or looking at they are willing to help in any way possible. Brent is great and I would recommend him to anyone in the market.

  Review of 6/29/22, following an experience of 6/28/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Jordan was extraordinarily helpful!!

  Review of 6/23/22, following an experience of 6/23/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I was extremely satisfied with my visit! The associate was very friendly and helpful!

  Review of 6/23/22, following an experience of 6/22/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service from Jon and Haja! Knowledgeable friendly honest and clear communication and respectful of our questions and comments. Valuable employees at a family owned store.

  Review of 6/21/22, following an experience of 6/21/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Jordan Walters was very helpful with my purchase!

  Review of 6/19/22, following an experience of 6/18/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great

  Review of 6/19/22, following an experience of 6/15/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  very satisfied with everything

  Review of 6/19/22, following an experience of 6/2/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I first saw it online and would have liked to seen it in person, when I drove to the closest Riddles Jewelry store; but they did not have it. Buying it on line was very easy with a 20 day return if it had not been what I wanted. I asked for a better real life picture and it was graciously texted to me. Thank you, for doing that. I appreciate everyone’s niceness. My preference would still be to see it in person.

  Review of 6/17/22, following an experience of 6/1/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great customer service. My purchase was easy and experience was very good. I will think of riddles for my next jewelry purchase.

  Review of 6/14/22, following an experience of 6/14/22 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I love this jewelry store bin Cheyenne. I saw a gorgeous ring on line and Devin found it and was having it transferred over to the Cheyenne store. While I was there I found a stunning pear cut morganite ring. I had to have it. And they were having a 30% of sale. Devin was helpful and polite. I will definitely be back.

  Review of 6/12/22, following an experience of 6/11/22 by A A. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order