Customer reviews for riddlesjewelry.com

Customer reviews

• 5 / 5

  

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  Great customer service and great prices

  Review of 1/5/24, following an experience of 12/22/23 by A A. *

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• 5 / 5

  

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  laurenda was the best!!!! recommend her

  Review of 1/5/24, following an experience of 12/21/23 by A A. *

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• 5 / 5

  

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  This place is awesome

  Review of 12/24/23, following an experience of 12/20/23 by A A. *

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• 5 / 5

  

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  The customer service is the best that Pueblo has to offer!

  Review of 12/24/23, following an experience of 12/21/23 by A A. *

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• 5 / 5

  

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  Great service! very helpful!

  Review of 12/24/23, following an experience of 12/11/23 by A A. *

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• 5 / 5

  

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  Web site was very easy to naviagate, found several items to choose from that I was looking for. Placed the order and asked if it would arrive before my wifes birthday and verifying the nring size. got a quick reply verifying both questions. The ring arrived several days before I expected. Very pleasant transaction!

  Review of 12/24/23, following an experience of 12/13/23 by A A. *

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• 5 / 5

  

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  The best service ever!!

  Review of 12/24/23, following an experience of 12/15/23 by A A. *

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• 5 / 5

  

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  Costumer service was great. Worked with me on a day to look at jewelry. Made the process easy.

  Review of 12/24/23, following an experience of 12/20/23 by A A. *

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• 5 / 5

  

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  The gift came in good condition. And was easy to track.

  Review of 12/24/23, following an experience of 12/15/23 by A A. *

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• 3 / 5

  

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  The piece is smaller than I expected.

  Review of 12/24/23, following an experience of 12/11/23 by A A. *

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• 4 / 5

  

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  Only reason I didn't give a 5 star is I thought the elk ivory necklace would've been bigger, at least almost the size of a regular elk ivory tooth. But my overall experience was good, placing online order was simple

  Review of 12/24/23, following an experience of 12/9/23 by A A. *

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• 5 / 5

  

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  Riddles was able to expedite my order despite an issue with the availability of my order, they ordered a new ring for me from the factory and got it to me very quickly. Thank you for the beautiful ring and the amazing service!

  Review of 12/24/23, following an experience of 12/18/23 by A A. *

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• 5 / 5

  

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  Stunning

  Review of 12/24/23, following an experience of 12/14/23 by A A. *

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• 4 / 5

  

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  fast shipment

  Review of 12/24/23, following an experience of 12/13/23 by A A. *

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• 5 / 5

  

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  Thank You Matt for all of your help!!!!

  Review of 12/24/23, following an experience of 12/18/23 by A A. *

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• 5 / 5

  

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  Service was great! Very friendly.

  Review of 12/24/23, following an experience of 12/12/23 by A A. *

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• 5 / 5

  

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  Amazing! Got a neckless for my mom and they were so helpful and kind!

  Review of 12/24/23, following an experience of 12/10/23 by A A. *

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• 5 / 5

  

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  It's my first time being a customer to them, but I used to live in GF, MT where I learned about Riddles. I'm satisfied on the service I got online from them.

  Review of 12/24/23, following an experience of 12/12/23 by A A. *

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• 5 / 5

  

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  Easy to order! Received order fast!

  Review of 12/24/23, following an experience of 12/15/23 by A A. *

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• 3 / 5

  

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  Ordering was easy; however, it is taking a long time for my order to arrive. In fact, I still haven't received it.

  Review of 12/24/23, following an experience of 12/13/23 by A A. *

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• 5 / 5

  

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  Every time I come in to Riddles I find attentive customer service representatives and I always leave feeling good about my experience! They have these lovely roses encased in resin that I think I will be coming back for every year or each time there is an event to celebrate! Thank you so much for taking good care of us as well as my family members! I will be happily recommending you to friends and family!

  Review of 12/24/23, following an experience of 12/15/23 by A A. *

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• 5 / 5

  

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  Wonderful people, gorgeous jewelry!

  Review of 12/24/23, following an experience of 12/18/23 by A A. *

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• 5 / 5

  

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  The site is very easy to navigate. Jewelry is a fine quality. The whole experience online with riddles is very easy.

  Review of 12/24/23, following an experience of 12/7/23 by A A. *

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• 5 / 5

  

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  Great service

  Review of 12/24/23, following an experience of 12/19/23 by A A. *

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• 4 / 5

  

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  Order came in super fast, but never heard back from the text support

  Review of 12/24/23, following an experience of 12/13/23 by A A. *

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• 5 / 5

  

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  The on- line ordering was so simple. Delivery was really fast. The package was wrapped beautifully and the way the gift was pack the presentation will be awesome. I will definitely order from them again. Great job to all involved

  Review of 12/24/23, following an experience of 11/26/23 by A A. *

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• 5 / 5

  

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  Joe was excellent to deal with…. Would absolutely recommend speaking with him or going to riddles in general for all your jewelry needs…. The quality and customer service are second to none. Don’t waste your time and money with the bigger chain shops. Buy local, you won’t regret it.

  Review of 12/24/23, following an experience of 12/20/23 by A A. *

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• 4 / 5

  

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  so far good

  Review of 12/24/23, following an experience of 12/6/23 by A A. *

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• 5 / 5

  

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  The customer service was great!

  Review of 12/24/23, following an experience of 12/14/23 by A A. *

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• 5 / 5

  

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  Nice and easy checkout.

  Review of 12/24/23, following an experience of 12/8/23 by A A. *

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• 5 / 5

  

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  Good

  Review of 12/24/23, following an experience of 12/8/23 by A A. *

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• 5 / 5

  

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  Fast shipping and just as pictured. Thank you!

  Review of 12/24/23, following an experience of 12/11/23 by A A. *

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• 5 / 5

  

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  We have made many purchases at Riddle’s and we have always been totally satisfied with the quality, price and mostly the incredible service from Teresa T. She is knowledgeable helpfully, courteous and very pleasant to shop with. Riddle’s will always be our Jeweler! Thanks for the service.

  Review of 12/24/23, following an experience of 12/16/23 by A A. *

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• 5 / 5

  

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  Fantastic customer service. I needed a new watch battery for a wedding I am attending (in 2 hrs). Battery replaced at no charge in under 5 minutes. I wish I could rate this as six stars!!!

  Review of 12/24/23, following an experience of 12/9/23 by A A. *

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• 5 / 5

  

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  Excellent fast friendly service.. 100% satisfied!! Thank u.

  Review of 12/24/23, following an experience of 12/20/23 by A A. *

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• 5 / 5

  

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  I absolutely love my necklace. This is my preferred jewelry store.

  Review of 12/24/23, following an experience of 11/28/23 by A A. *

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• 5 / 5

  

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  all aspects excellent as usual!

  Review of 12/24/23, following an experience of 12/6/23 by A A. *

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• 5 / 5

  

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  Nice jewelry and nice price.

  Review of 12/24/23, following an experience of 11/28/23 by A A. *

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• 5 / 5

  

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  Everything was as advertised looks good fast shipping no problems

  Review of 12/24/23, following an experience of 11/26/23 by A A. *

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• 2 / 5

  

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  Shipping quick BUT Much smaller than expected. Photo misleading. Need to list actual measurements in inches

  Review of 12/24/23, following an experience of 11/25/23 by A A. *

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• 5 / 5

  

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  Best customer service and prices!

  Review of 12/22/23, following an experience of 12/8/23 by A A. *

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• 5 / 5

  

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  She was very helpful and understanding

  Review of 12/22/23, following an experience of 12/8/23 by A A. *

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• 2 / 5

  

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  They never notified me when the item was shipped so I didn't have tracking. This caused confusion with UPS and delayed my receiving of the product.

  Review of 12/22/23, following an experience of 11/5/23 by A A. *

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• 5 / 5

  

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  The site is easy to use. Very good

  Review of 12/22/23, following an experience of 12/2/23 by A A. *

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• 5 / 5

  

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  From every purchase I've ever made here, I have received top notch service...

  Review of 12/22/23, following an experience of 12/8/23 by A A. *

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• 5 / 5

  

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  Very helpful service. Pleasant. Knowledgeable.

  Review of 12/22/23, following an experience of 12/7/23 by A A. *

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• 5 / 5

  

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  You guys/ladies are wonderful people. Thank you for all of your help and support. I've been coming to this store (Riddles) for years and I'm yet to be disappointed. Keep up the wonderful work.

  Review of 12/22/23, following an experience of 12/8/23 by A A. *

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• 4 / 5

  

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  Michelle helped me find my perfect rings. She is very friendly and easy to work with. I liked all of the different styles to choose from.

  Review of 12/22/23, following an experience of 12/9/23 by A A. *

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• 5 / 5

  

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  The one I got is beautiful, however the one that was pictured had some black on the wings and the leaf colors weren't as dark as I expected. I'm pretty sure my granddaughter will still love it though.

  Review of 12/7/23, following an experience of 11/21/23 by A A. *

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• 5 / 5

  

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  Loved the search functionality of the site to find the right one.

  Review of 12/7/23, following an experience of 12/5/23 by A A. *

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• 5 / 5

  

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  Very helpful and customer friendly and have place prices for jewelry l

  Review of 12/5/23, following an experience of 12/5/23 by A A. *

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• 5 / 5

  

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  Helpful service since I had to call to confirm my selection.

  Review of 12/4/23, following an experience of 11/24/23 by A A. *

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• 5 / 5

  

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  Tyler was so extra-special helpful. I bought what I loved and a couple more things. My daughter and granddaughter also love the selections. Thank you so much!

  Review of 12/3/23, following an experience of 12/2/23 by A A. *

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• 5 / 5

  

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  Ethan Parrish worked with me today to get the perfect fit for my new watch. He was patient and very skilled. So happy to have his help and expertise! I will certainly return for all my jewelry needs!

  Review of 12/2/23, following an experience of 12/1/23 by A A. *

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• 5 / 5

  

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  I've been a Riddles customer for over 10 years. There's never been a time that I have been disappointed in the quality of their jewelry. And the customer service is A at the Burlington, Iowa store..

  Review of 12/2/23, following an experience of 12/2/23 by A A. *

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• 3 / 5

  

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  The necklace is beautiful but, I received a confirmation email that my order was placed but got nothing after. No email that is shipped out. It is partly my fault for not making an account but there is no way to check the status of your order without and account or emailing customer service. Most websites have a way to check your order even if you didn't create and account. I would have really liked to track the package since I am shipping jewelry through the mail. I am satisfied with the product but the experience with checking on my order could have been better.

  Review of 12/1/23, following an experience of 11/24/23 by A A. *

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• 5 / 5

  

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  The customer service is great. They make you feel welcome. They’re helpful but not pushy as well. I’ll go back for sure.

  Review of 11/30/23, following an experience of 11/30/23 by A A. *

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• 5 / 5

  

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  Received AMAZING help from Joe at Riddles!!! Thank you!

  Review of 11/29/23, following an experience of 11/29/23 by A A. *

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• 5 / 5

  

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  Beverly was awesome. It’s people like her that make me continue to shop at riddles

  Review of 11/28/23, following an experience of 11/27/23 by A A. *

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• 5 / 5

  

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  I am over the top, finding Black HIlls jewelry here. Quite a selection and just what I was looking for.

  Review of 11/28/23, following an experience of 11/27/23 by A A. *

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• 5 / 5

  

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  I dealt with Matthew he was exceptionally helpful and really friendly I was very imoressed

  Review of 11/27/23, following an experience of 11/26/23 by A A. *

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• 5 / 5

  

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  Great service

  Review of 11/27/23, following an experience of 11/27/23 by A A. *

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• 5 / 5

  

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  Riddles is my go to jewelry store! Great quality products and when I go into store always VERY friendly staff!! Won't go anywhere else for my jewelry needs!!

  Review of 11/26/23, following an experience of 11/16/23 by A A. *

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• 5 / 5

  

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  Great service and super helpful staff!

  Review of 11/26/23, following an experience of 11/25/23 by A A. *

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• 5 / 5

  

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  Charna is the best!

  Review of 11/25/23, following an experience of 11/24/23 by A A. *

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• 5 / 5

  

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  Everything was wonderful

  Review of 11/25/23, following an experience of 11/25/23 by A A. *

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• 5 / 5

  

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  Excellent service

  Review of 11/25/23, following an experience of 11/24/23 by A A. *

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• 5 / 5

  

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  The young lady was very helpful and patient with me and you you be seeing her soon. For my next perchase

  Review of 11/24/23, following an experience of 11/23/23 by A A. *

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• 5 / 5

  

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  Super smooth process and everyone was super friendly.

  Review of 11/23/23, following an experience of 11/22/23 by A A. *

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• 5 / 5

  

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  Thank you, Paola! Very helpful. Will be back !

  Review of 11/22/23, following an experience of 11/21/23 by A A. *

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• 5 / 5

  

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  Awesome guys. They do a great job in showing and wrapping your purchase or a gift for someone!

  Review of 11/22/23, following an experience of 11/21/23 by A A. *

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• 5 / 5

  

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  None

  Review of 11/21/23, following an experience of 11/21/23 by A A. *

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• 5 / 5

  

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  I was happy to get my chain nicely washed and clean, always a great time when I come and do my routine cleaning by Megan t

  Review of 11/21/23, following an experience of 11/20/23 by A A. *

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• 5 / 5

  

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  Seth was so helpful! He even offered to clean my other jewelry while I was shopping. He made me shine!!!

  Review of 11/20/23, following an experience of 11/19/23 by A A. *

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• 5 / 5

  

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  The staff at Norfolk Riddle’s are wonderful.

  Review of 11/19/23, following an experience of 11/18/23 by A A. *

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• 5 / 5

  

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  Megan Thomazin

  Review of 11/18/23, following an experience of 11/17/23 by A A. *

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• 5 / 5

  

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  Megan Thomazin was amazing and she helped a lot!

  Review of 11/18/23, following an experience of 11/17/23 by A A. *

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• 5 / 5

  

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  Very pleasant and kind staff! Loved their help and much cheaper than I expected.

  Review of 11/18/23, following an experience of 11/17/23 by A A. *

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• 5 / 5

  

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  Great service

  Review of 11/11/23, following an experience of 11/10/23 by A A. *

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• 5 / 5

  

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  Very easy to navigate

  Review of 11/8/23, following an experience of 11/6/23 by A A. *

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• 4 / 5

  

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  Very easy to navigate site. They were a little backed up on repairs I guess, but I still got my order in time to give it to my best friend for her birthday.

  Review of 11/6/23, following an experience of 10/19/23 by A A. *

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• 5 / 5

  

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  Megan Thomazin was amazing she took her time to understand what i needed i will go back to lincoln store in the mall just because of her kindness and caring thank you having her ther

  Review of 11/6/23, following an experience of 11/5/23 by A A. *

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• 5 / 5

  

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  A

  Review of 11/5/23, following an experience of 11/3/23 by A A. *

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• 5 / 5

  

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  Krysta and Matthew were amazing!!!

  Review of 11/4/23, following an experience of 11/4/23 by A A. *

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• 5 / 5

  

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  Krystal and Matthew were great to work with...will come back again.

  Review of 11/4/23, following an experience of 11/4/23 by A A. *

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• 5 / 5

  

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  After having Riddles in Brookings help me with personal choices of jewelry I won't be going any other place. The staff were all friendly and were very patient with me. Kayla and her staff were awesome!

  Review of 11/4/23, following an experience of 11/4/23 by A A. *

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• 5 / 5

  

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  Teresa was very knowledgeable in explaining the differences in diamonds which made us feel comfortable enough to make our decision. We have told a few friends already about the service and large selection and will continue talking about our excellent service and beautiful new ring.

  Review of 11/3/23, following an experience of 11/2/23 by A A. *

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• 5 / 5

  

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  Very nice and personable people. Went above and beyond. Thank you so much.

  Review of 11/3/23, following an experience of 11/2/23 by A A. *

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• 5 / 5

  

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  Krystal was super helpful and friendly!

  Review of 11/1/23, following an experience of 11/1/23 by A A. *

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• 5 / 5

  

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  Chance is amazing to work with. Very friendly.

  Review of 10/31/23, following an experience of 10/30/23 by A A. *

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• 5 / 5

  

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  Great service. Great prices!

  Review of 10/29/23, following an experience of 10/29/23 by A A. *

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• 5 / 5

  

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  Riddle’s Jewelry in Dickinson has been a great place to shop. Pam has been an excellent help for all my purchases! Thank you, Pam!

  Review of 10/29/23, following an experience of 10/28/23 by A A. *

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• 5 / 5

  

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  Very helpful and knowledgeable of all products.always Good communication.. Always good communication and Prompt service.

  Review of 10/29/23, following an experience of 10/28/23 by A A. *

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• 5 / 5

  

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  I had a wonderful experience working with Pam at the Levian showing in Dickinson ND

  Review of 10/29/23, following an experience of 10/28/23 by A A. *

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• 5 / 5

  

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  Tasha was excellent! Gave details on all rings that we were looking at and was more than willing to let me go back and forth between rings. She was helpful through the whole purchase.

  Review of 10/28/23, following an experience of 10/28/23 by A A. *

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• 5 / 5

  

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  The website was easy to navigate and had a lot of options for me to find that perfect piece just for me!

  Review of 10/28/23, following an experience of 10/22/23 by A A. *

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• 5 / 5

  

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  Very Helpful!

  Review of 10/28/23, following an experience of 10/28/23 by A A. *

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• 5 / 5

  

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  Great service!

  Review of 10/28/23, following an experience of 10/28/23 by A A. *

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• 5 / 5

  

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  Lisa Ortiz was fantastic! I can’t thank her enough! 10/10!

  Review of 10/25/23, following an experience of 10/25/23 by A A. *

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• 5 / 5

  

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  Great service!

  Review of 10/25/23, following an experience of 10/25/23 by A A. *

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