Customer reviews for riddlesjewelry.com

4.9 / 5

Calculated from 1084 reviews obtained over the last 12 months

2649 reviews since 17/01/2018

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Information riddlesjewelry.com

  • Company

    Riddle's Group Inc.

  • Description

    Riddle's Jewelry, your local jewelry store with Men's and Women's Watches, Diamond Engagement & Wedding Rings, Necklaces, Earrings and more! At Riddle’s, we know we are selling more than just jewelry; we are helping you to celebrate life’s important relationships and events. With over 60 stores across 10 Midwest states, we have an unwavering commitment to providing the very best in jewelry selection, prices and best-in-class customer service.

  • Address

    2707 Mt. Rushmore Rd 57701 Rapid City, SD

  • Website

    https://www.riddlesjewelry.com

  • Category

    Clothing and accessories

Contact Riddle's Group Inc.

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Customer reviews

  • 5 / 5
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    Everything was excellent! Delivery was fast, considering the weather conditions and holiday season.

    Review of , following an experience of by ANGELO C. *

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  • 5 / 5
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    Very pleased, the ring was just as beautiful as it was in the picture. Very satisfied with the shipping, very fast and required a signature. Thank you very much, DeAnne

    Review of , following an experience of by MAUDIE B. *

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  • 5 / 5
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    My shopping experience was simple and the jewelry was shipped promptly and in good condition when received

    Review of , following an experience of by NATHEN J. *

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  • 5 / 5
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    This was a gift to my daughter for her 30th birthday... It DID NOT disappoint. This ring is beautiful, love the details on the band, the gem is brilliant, and it fit wonderfully. I am so happy I found this ring, and the service was great no issues forcing me to deal with customer service, is say that was great customer service.

    Review of , following an experience of by EDYTH O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Needed to get my engagement ring resized. Staff was so nice and even helped us stay in our budget! Can't wait to see it when it done

    Review of , following an experience of by KARIANE C. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    took weeks to receive when should've only taken days

    Review of , following an experience of by JASEN M. *

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  • 4 / 5
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    This would have been a 5 star except the item was back ordered and it took awhile to come. Staff did personally call and explained so that was appreciated.

    Review of , following an experience of by JOVAN O. *

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  • 5 / 5
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    Navigation of the online store sight was super easy.

    Review of , following an experience of by IDELLA H. *

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  • 4 / 5
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    The delivery was a little slow, however this was during the Christmas holidays so this tends to happens.

    Review of , following an experience of by LORA H. *

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  • 5 / 5
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    Very easy to find what I was looking for

    Review of , following an experience of by DELANEY M. *

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  • 1 / 5
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    Website said ready to ship for 4 days then showed delivered. Was not delivered, was still at manufacturer.

    Review of , following an experience of by DELORES R. *

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  • 5 / 5
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    Great

    Review of , following an experience of by ANTONINA B. *

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  • 5 / 5
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    Brent was amazing to work with. He was so accommodating and made sure my needs were met. He went the extra mile to make sure I was satisfied. I would highly recommend him and his team.

    Review of , following an experience of by MARINA P. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    Shouldn’t probably send a review request before you ship item that hasn’t arrived in a reasonable time. RSB

    Review of , following an experience of by FANNY B. *

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  • 5 / 5
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    Josh with internet sales was so very helpful and made the process so easy. Thank you again Josh! Your service was fantastic!

    Review of , following an experience of by MORGAN M. *

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  • 5 / 5
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    Super helpful

    Review of , following an experience of by ARDITH R. *

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  • 5 / 5
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    Everything went great.

    Review of , following an experience of by JAYCEE D. *

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  • 5 / 5
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    Navigation of the website was simple. I needed a size that wasn't listed in the size listing, when contacted customer service about ordering it in the size I needed they were more than helpful.

    Review of , following an experience of by VEDA G. *

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  • 5 / 5
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    Heja was amazing! He is doing amazing for your company deserves a raise!

    Review of , following an experience of by JOSEPHINE C. *

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  • 5 / 5
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    Super nice. Very helpful and caring

    Review of , following an experience of by KIRSTEN L. *

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  • 5 / 5
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    I had been looking at rings for a while and had it narrowed down to 2. Then I looked at Riddles and KNEW I had found what I wanted. I was a bit apprehensive about ordering something so expensive sight unseen, but I knew if there was a problem there is a local store. The ordering process was easy, I even got a credit line because it was zero percent. I had a question about my shipment and literally minutes after emailing I had a response with tracking. Overall it was a great experience!

    Review of , following an experience of by HALIE W. *

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  • 5 / 5
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    Quinc was amazing will be back

    Review of , following an experience of by DANIELA B. *

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  • 5 / 5
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    Is always helpful kind courteous Professional

    Review of , following an experience of by CESAR M. *

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  • 5 / 5
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    I ordered a necklace from riddles and received it before I expected. It’s an amazing condition. I couldn’t be happier with what I received. Thank you riddles. This is the perfect thing for Christmas time.

    Review of , following an experience of by CASIMIR F. *

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  • 5 / 5
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    Selection good, navigation on the site good, shipping time good, communication good!

    Review of , following an experience of by VIVIENNE L. *

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  • 5 / 5
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    The entire experience was great! Communication was fantastic. Can’t wait to receive my ring. Thank you!!

    Review of , following an experience of by FERN C. *

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  • 5 / 5
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    My ring was made beautifully with a lot of care. Customer service was fantastic, would recommend anyone to work with them.

    Review of , following an experience of by FLORENCIO K. *

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  • 5 / 5
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    Very helpful and knowledgeable about what I was looking for.Would use them again.

    Review of , following an experience of by MARISOL N. *

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  • 5 / 5
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    I had the most excellent service in the purchase of my anniversary gift! And also enjoyed the company’s entertainment

    Review of , following an experience of by LILLIAN R. *

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  • 5 / 5
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    Brian helped me out fast and efficiently

    Review of , following an experience of by ABBIGAIL B. *

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  • 5 / 5
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    Great Service!!!

    Review of , following an experience of by GRACIELA F. *

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  • 5 / 5
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    I received my order extremely fast- the earrings arrived in a beautiful box with a little gift bag as well. I've ordered from Riddles a few times now and I've never been disappointed with what I've received. I had gotten my niece a snowflake necklace with her birthstone from Riddles last Christmas, so I wanted to find earrings that would match the necklace. These earrings are just stunning. I know that she will cherish them when she is older. I get her a nice piece of jewelry every Christmas and Riddles is my go to for these gifts. Highly satisfied with my purchase & I highly recommend Riddles.

    Review of , following an experience of by TILLMAN B. *

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  • 5 / 5
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    User friendly

    Review of , following an experience of by VILMA F. *

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  • 5 / 5
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    Chaydon was great

    Review of , following an experience of by EMMANUEL P. *

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  • 3 / 5
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    Hard to find out when shipment will come

    Review of , following an experience of by BRANSON R. *

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  • 5 / 5
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    Christa was super nice and friendly.

    Review of , following an experience of by ROSS K. *

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  • 5 / 5
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    Easy to order

    Review of , following an experience of by MYA H. *

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  • 5 / 5
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    This necklace is beautiful I absolutely love it. Shipping was fast!

    Review of , following an experience of by LESLY M. *

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  • 5 / 5
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    Melissa was great!

    Review of , following an experience of by KAILYN M. *

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  • 5 / 5
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    These rings are stunning!

    Review of , following an experience of by ODELL F. *

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  • 5 / 5
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    I called on the phone

    Review of , following an experience of by EASTON O. *

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  • 5 / 5
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    These guys are amazing thank you for your continuous support.

    Review of , following an experience of by DILLON S. *

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  • 5 / 5
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    Great help!

    Review of , following an experience of by JAZMIN S. *

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  • 5 / 5
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    Amazing service and quality jewelry

    Review of , following an experience of by XAVIER M. *

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  • 5 / 5
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    Bought a new promise ring and a band to go with it! The service I received from them all that day was amazing! One of, if not the best jewelry shop in town and that I’ve been too in a long time! Very friendly and knowledgeable as well! Couldn’t recommend them enough! Thank you riddles!

    Review of , following an experience of by EMMET S. *

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  • 5 / 5
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    It was a very beautiful ring.

    Review of , following an experience of by DOROTHEA H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I order from Riddle's website quite often and will continue to do so. Thank you!

    Review of , following an experience of by OLGA W. *

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  • 5 / 5
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    Chaydon Larsen has great communication skills and he fixed my favorite necklace that I used to wear everyday. Definitely going to come back!

    Review of , following an experience of by NOLA B. *

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  • 5 / 5
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    Chaydon Larson was extremely helpful and easy to work with, will definitely be coming back to shop with him

    Review of , following an experience of by ENOLA R. *

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  • 5 / 5
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    Very good quality Jewerly .

    Review of , following an experience of by MARQUISE F. *

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  • 5 / 5
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    Christa was very nice

    Review of , following an experience of by LARISSA F. *

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  • 5 / 5
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    ABSOLUTELY THE BEST!!!

    Review of , following an experience of by SHANIA B. *

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  • 5 / 5
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    Fun & amazing staff

    Review of , following an experience of by AMYA H. *

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  • 5 / 5
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    Brian was extremely knowledgeable and helpful. He was great in guiding us in the direction of exactly what we were looking for at the price we needed. Not a pushy salesman but listened and helped find what we wanted. It was a great overall experience!

    Review of , following an experience of by HAILEE S. *

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  • 5 / 5
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    Very helpful 😊

    Review of , following an experience of by ERICH K. *

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  • 5 / 5
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    The site is easy to navigated, Ordering is easy and delivery is fast.

    Review of , following an experience of by BELL L. *

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  • 5 / 5
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    Very fast shipping. A much more enjoyable experience than shopping at a Riddles physical store.

    Review of , following an experience of by PAUL B. *

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  • 5 / 5
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    Sonny & Jordan treat us amazing. We love Riddles. They have amazing staff & jewelry! We won’t go anywhere else. Thank you

    Review of , following an experience of by SONYA A. *

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  • 5 / 5
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    Great help.

    Review of , following an experience of by ARNALDO H. *

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  • 5 / 5
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    Brian was amazing in helping my son replace battery in his Wittenbauer watch. Very nice individual with wonderful customer service.

    Review of , following an experience of by ARVEL V. *

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  • 5 / 5
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    Smile was worth it.

    Review of , following an experience of by DERECK T. *

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  • 5 / 5
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    The sales staff was amazing and helped me find what I was looking for so quickly! Couldn’t recommend them more.

    Review of , following an experience of by MODESTA M. *

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  • 5 / 5
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    Great store!!

    Review of , following an experience of by KENDALL B. *

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  • 3 / 5
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    Good

    Review of , following an experience of by ALLISON J. *

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  • 5 / 5
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    Kalub is a great Professional and very comfortable to do business with him. Very pleasant Mare Sneed

    Review of , following an experience of by HERMINIO M. *

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  • 5 / 5
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    It was a good experience but I’m still waiting for my thing to get shipped

    Review of , following an experience of by ROSCOE E. *

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  • 5 / 5
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    Chaydon helped as soon as I walked in. Did a fantastic job

    Review of , following an experience of by SOPHIA M. *

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  • 5 / 5
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    Brian Manchester helped me find a beautiful pair of earrings for my wife’s 60th birthday. She loved them. He suggested a few different items, but the earrings were very unique!

    Review of , following an experience of by CASANDRA B. *

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  • 5 / 5
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    Chaydon is always a big help when I come in and shop for gifts and alwaya has great costumer service!

    Review of , following an experience of by ROMAN C. *

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  • 5 / 5
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    The package came promptly and in great shape! Am pleased with the product. Will make a great Christmas present!

    Review of , following an experience of by OTHO W. *

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  • 5 / 5
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    I love their Web site, easy to look for what I was searching for. Fabulous jewelry items to browse through and purchase.

    Review of , following an experience of by LORENZA H. *

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  • 5 / 5
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    Chandon and Brian were very knowledgeable and helped me find exactly what I needed

    Review of , following an experience of by MARQUIS H. *

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  • 5 / 5
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    Very friendly and knowledgable staff.

    Review of , following an experience of by ANNABELLE O. *

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  • 5 / 5
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    Excellent service with friendly helpful staff!

    Review of , following an experience of by LEONEL G. *

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  • 5 / 5
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    Had exactly what I was looking for!!

    Review of , following an experience of by LORI B. *

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  • 3 / 5
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    Delivery was timely, but underwhelmed with my purchase. On line buying does not always lend well to view product for purchase. If I had viewed these earrings in a store setting, they would not be my 1st choice. Shipping material was inferior. I was wrong to expect the purchase would have been packaged a bit more fashionable.

    Review of , following an experience of by DRAKE G. *

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  • 5 / 5
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    Chaydon L. Was expedient and kind and helped me resize my watch band with no troubles. Thank you!

    Review of , following an experience of by MONICA T. *

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  • 5 / 5
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    I enjoy shopping the web site as it is easy to use. I have never been disappointed in delivery tgime or quality. I do like to shop in person as well especially at the Minot store, always friendly helpful staff.

    Review of , following an experience of by MARYJANE C. *

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  • 5 / 5
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    Sarah Mascarello was very nice, and friendly! She was able to help me find just what I was looking for.

    Review of , following an experience of by CLAIR S. *

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  • 5 / 5
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    Chaydon was awesome and quick in helping me. Went ahead with a good vibe all around, and was fast and easy to work with!!

    Review of , following an experience of by ALFONSO B. *

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  • 5 / 5
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    Great customer service.

    Review of , following an experience of by ELISABETH K. *

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  • 5 / 5
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    Very good customer service

    Review of , following an experience of by NELDA W. *

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  • 5 / 5
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    Very nice !

    Review of , following an experience of by CANDELARIO L. *

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  • 5 / 5
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    krista was very helpful

    Review of , following an experience of by QUEENIE O. *

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  • 5 / 5
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    I love this team with riddles Pueblo, Colorado CHRISTA, is amazing the team is fabulous. They need some Raises. RIDDLE IS MY STORE!!!

    Review of , following an experience of by ADAM Y. *

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  • 5 / 5
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    I loved working with Sarah M. I had a very old watch that was given to me by my mom, and belonged to my Grandmother. It's an old fashion gold analog watch that has a chained link strap, and some of the links were bent and getting caught on clothes. I hesitated so much taking it anywhere to repair it because of the sentimental value, but Sarah gave me the confidence to do it, and I am really happy with the results. They had to find old parts, but they got it to work and the strap looks perfect! The watch is ready to be passed on to the next generation!

    Review of , following an experience of by DONNY F. *

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  • 5 / 5
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    Great selection, easy to navigate through the site and prompt response.

    Review of , following an experience of by LEONEL H. *

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  • 5 / 5
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    I received excellent service for my order. Thank you very much.

    Review of , following an experience of by HOSEA U. *

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  • 5 / 5
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    Very easy

    Review of , following an experience of by EVE P. *

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  • 4 / 5
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    Pretty easy ordering process. Also, as a web developer, they built a pretty user-friendly website.

    Review of , following an experience of by REINHOLD T. *

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  • 5 / 5
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    Great product. Great service!

    Review of , following an experience of by ERLING B. *

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  • 5 / 5
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    We have used riddlesjewelry.com for our Elk Ivory jewelry for the past couple years, and will continue to use. Josh makes the process simple, and our jewelry always comes back even better than expected.

    Review of , following an experience of by RACHEL D. *

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  • 5 / 5
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    Great price and fast shipping! Item shipped next day!

    Review of , following an experience of by ANGELO M. *

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  • 5 / 5
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    Easy and great prices.

    Review of , following an experience of by SEDRICK S. *

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  • 5 / 5
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    VERY GOOD SERVICE

    Review of , following an experience of by ANTONIETTA B. *

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  • 5 / 5
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    Very easy. Quick delivery time. Thanks

    Review of , following an experience of by GWEN S. *

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  • 5 / 5
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    ....

    Review of , following an experience of by HAILEY Y. *

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  • 5 / 5
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    Quick delivery, nicely packaged. I will buy from Riddle's again.

    Review of , following an experience of by JAMEY W. *

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  • 5 / 5
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    Site was easily navigated, the watch was delivered before the expected date. P

    Review of , following an experience of by REYNOLD W. *

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  • 5 / 5
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    Great website and excellent customer service!

    Review of , following an experience of by REINHOLD A. *

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